TRIKDIS GT+ Cellular Communicator Instruction Manual

TRIKDIS GT+ Cellular Communicator

Specifications:

• Compatible Control Panels: Model PC585, PC1404, PC1565, PC1616,
• PC1832, PC1864, PC5015, PC5020, SPECTRA SP4000, SP5500, SP6000,
• SP7000, SP65, SP5500+, SP6000+, SP7000+, MAGELLAN MG5000, MG5050,
• MG5050E, MG5075, MG5050+, DIGIPLEX EVO48, EVO192, EVOHD, NE96,
• EVO96, SPECTRA 1727, 1728, 1738, ESPRIT E55, NetworX (Caddx)
• NX-4v2, NX-6v2, NX-8v2, NX-8e, Premier 412, 816, 832, 832+, Premier
• 24, 48, 88, 168, Premier Elite 12, 24, 48, 64, 88, 168, Ademco
• Vista-15, Ademco Vista-20, Ademco Vista-48

Product Information

The Cellular communicator GT+ is designed to send events to monitoring stations or software receivers. It works with the Protegus app and offers features such as push notifications, remote system control, and different user rights levels. The device also supports controllable outputs and inputs with expandability options.

Product Usage Instructions

Safety Requirements:
Ensure that the communicator is installed and maintained by qualified personnel. Before installation, carefully read the manual to prevent mistakes that may lead to equipment malfunction. Disconnect power before making any electrical connections. Unauthorized changes or repairs may void the warranty.

Installation:

1. Follow the installation guidelines provided in the manual.
2. Connect the communicator to a compatible control panel as listed in the manual.
3. Ensure proper power supply and connections.

Settings Configuration:

Use the TrikdisConfig software for quick configuration. Configure settings for connection with the Protegus app and Central Monitoring Station according to your requirements.

Usage with Protegus App:

1. Receive push notifications for events.
2. Arm/Disarm the system remotely.
3. Control connected devices remotely.

Controllable Outputs and Inputs:

1. Utilize the I/O terminals for inputs or controllable outputs.
2. Add additional inputs and outputs with iO-8 expanders if needed.

Quick Setup and Configuration:

1. Save settings to a file for easy transfer to other communicators.
2. Access two levels of configuration for CMS administrator and installer.

FAQ:

• Q: Can I use the Cellular communicator GT+ with any control panel?
  A: The GT+ is compatible with a range of control panels listed in the manual. Ensure compatibility before installation.

• Q: How often does the communicator poll the IP receiver for connection supervision?
  A: The communicator polls the IP receiver every 30 seconds by default or as per user-defined settings.

Safety requirements

• The communicator should be installed and maintained by qualified personnel.
• Prior to installation, please read this manual carefully in order to avoid mistakes that can lead to malfunction or even damage to the equipment.
• Disconnect the power supply before making any electrical connections.
• Changes, modifications or repairs not authorized by the manufacturer shall void your rights under the warranty.
• Please act according to your local rules and do not dispose of your unusable alarm system or its components with other household waste.

Description

• The communicator is designed to transmit event messages from the control panel to the CMS (Central Monitoring Station) and the Protegus application.
• The GT+ cellular communicator can be directly connected to control panels (DSC, Paradox, UTC Interlogix (CADDX), Texecom, Honeywell) or to a telephone communicator (which supports the Contact ID communication protocol transmitted by DTMF tones) of the control panel.
• Communicator transmits full event information to the Central Monitoring Station.
• Communicator also works with Protegus application. With Protegus users can control their alarm system remotely and get notifications about security system events. Protegus app is compatible with all security alarm panels from various manufacturers that are supported by the GT+ communicator. Communicator can transmit event notifications to the Central Monitoring Station and work with Protegus simultaneously.

Features

Sends events to monitoring station receiver:

• Sends events to TRIKDIS software or hardware receivers that work with any monitoring software.
• Can send event messages to SIA DC-09 receivers.
• Connection supervision by polling to IP receiver every 30 seconds (or by user defined period).
• Backup channel, that will be used if connection with the primary channel is lost.
• When Protegus service is enabled, events are first delivered to CMS, and only then are sent to app users.

Works with Protegus app:

• Push” and special sound notifications informing about events.
• Remote system Arm/Disarm.
• Remote control of connected devices (lights, gates, ventilation systems, heating, sprinklers, etc.).
• Different user rights for administrator, installer and user.

Notifies users:

Users can be notified about events with Protegus app.

Controllable outputs and inputs:

• 2 double I/O terminals that can be set either as input (IN) or controllable output (OUT) terminals.
• Outputs controlled by the Protegus app.
• Add additional inputs and controllable outputs with iO-8 expanders.

Quick setup:

• Settings can be saved to file and quickly written to other communicators.
• Two access levels for configuring the device for CMS administrator and for installer.
• Remote configuration and firmware updates.

List of compatible control panels

PC5015, PC5020
PARADOX®| SPECTRA SP4000 , SP5500 , SP6000 , SP7000 , SP65 , SP5500+ , SP6000+ , SP7000+
MAGELLAN MG5000 , MG5050 , MG5050E , MG5075 , MG5050+
DIGIPLEX EVO48 , EVO192 , EVOHD , NE96, EVO96
SPECTRA 1727, 1728, 1738
ESPRIT E55
UTC Interlogix®| NetworX (Caddx) NX-4v2 , NX-6v2 , NX-8v2 , NX-8e
Texecom®| Premier 412, 816, 832, 832+

Premier 24 , 48 , 88 , 168

Premier Elite 12 , 24 , 48 , 64 , 88 , 168

Honeywell®| Ademco Vista-15 , Ademco Vista-20 , Ademco Vista- 48

Underlined – Control panels directly controlled by GT+. Firmware PARADOX security panels, which are directly controlled, must be V.4 or higher.
*Other manufacturers’ control panels connect to the GT+ communicator via the control panel’s TIP/RING terminals (which supports the Contact ID communication protocol transmitted by DTMF tones) of the control panel.

Communicator model types
This manual is for 4G communicators.

Specifications

NO/EOL; NC/DEOL; NO/DEOL (2,2 kΩ) type inputs or open collector (OC) type outputs with current up to 0,15 A, 30 VDC max.

Expandable with iO -8 expanders.

Modem EG915U-EU

(Europe)

| LTE FDD: B1/B3/B5/B7/B8/B20/B28
GSM: B2/B3/B5/B8
Modem EG915U-LA

(Latin America)

| LTE FDD: B2/B3/B4/B5/B7/B8/B28/B66
GSM: B2/B3/B5/B8
Modem BG95-M5 (Cat M1)| LTE-FDD: B1/B2/B3/B4/B5/B8/B12/B13/B18/B19/B20/B25/B26/B27/B28/B66/B85
EGPRS: 850/900/1800/1900 MHz
Power supply voltage| 10-32 V DC
Current consumption| 125 mA
Transmission protocols| TRK8, DC-09_2007, DC-09_2012
Message encryption| AES 128
Changing settings| With TrikdisConfig computer program remotely or locally via USB-С port
Operating environment| Temperature from -10 °C to 50 °C, relative humidity – up to 80% at +20 °C
Communicator dimensions| 92 x 62 x 26 mm
Weight| 80 g

Communicator elements

1. Cellular antenna SMA connector
2. Light indicators
3. Frontal case opening slot
4. Terminal for external connections
5. USB-C port for communicator programming
6. „RESET” button
7. SIM card slot

Purpose of terminals

Serial bus terminals for direct connection to control panel

DATA
I/O 1| 1st input/output terminal (default setting – IN, NO circuit)
I/O 2| 2nd input/output terminal (default setting – IN, NO circuit)
A 485| RS485 bus A contact
B 485| RS485 bus B contact

LED indication of operation

network.

Sufficient cellular signal strength for 4G level 3 (three yellow flashes)

DATA| Off| No unsent events
Green solid| Unsent events are stored in buffer
Green blinking| (Configuration mode) Data is being transferred to/from communicator
POWER| Off| Power supply is off or disconnected
Green solid| Power supply is on with sufficient voltage
Indicator| Light status| Description
---|---|---
 | Yellow solid| Power supply voltage is insufficient (≤11.5V)
Green solid and yellow blinking| (Configuration mode) Communicator is ready for configuration
Yellow solid| (Configuration mode) No connection with computer
TROUBLE| Off| No operation problems
1 red blink| SIM card not found
2 red blinks| SIM card PIN code problem (incorrect PIN code)
3 red blinks| Programming problem (No APN)
4 red blinks| Registration to GSM network problem
5 red blinks| Registration to GPRS/UMTS network problem
6 red blinks| No connection with the receiver
7 red blinks| Lost connection with control panel
8 red blinks| The entered ICCID number does not match the ICCID number of the SIM card
Red blinking| (Configuration mode) Memory fault
Red solid| (Configuration mode) Firmware is corrupted
BAND| 1 green blink| None
2 green blinks| GSM
3 green blinks| GPRS
4 green blinks| EDGE
5 green blinks| HSDPA, HSUPA, HSPA+, WCDMA
6 green blinks| LTE TDD, LTE FDD

Structural schematic with GT+ usage

Note : Before you begin, make sure that you have the necessary:

1. USB-C cable for configuration.
2. At least 4-wire cable for connecting communicator to control panel.
3. CRP2 cable for connecting to Paradox panel`s serial port.
4. Flat-head 2,5 mm screwdriver.
5. Sufficient gain cellular antenna if network coverage in the area is poor.
6. Activated SIM card (PIN code request can be turned off).
7. Particular security control panel`s installation manual.
   Order the necessary components separately from your local distributor.

Quick configuration with TrikdisConfig software

1. Download TrikdisConfig configuration software from www.trikdis.com (type “TrikdisConfig” in the search field) and install it.
2. Open the casing of the GT+ with a flat-head screwdriver as shown below:
3. Using a USB-C cable connect the GT+ to the computer.
4. Run TrikdisConfig. The software will automatically recognize the connected communicator and will open a window for configuration.
5. Click Read [F4] to read the communicator’s settings. If requested, enter the Administrator or Installer 6-digit code in the pop-up window.

Below we describe what settings need to be set for the communicator to begin sending events to the Alarm Receiving Center and to allow the security system to be controlled with the Protegus app.

Settings for connection with Protegus app
In “Panel settings” window:

The communicator is connected to the TIP/RING terminals of the control panel.

1. Select Security panel model that will be connected to the communicator
   The communicator is connected to the keypad bus or serial bus of the control panel.

2. Select Security panel model that will be connected to the communicator.

3. Select Remote Arm/Disarm if you want users to be able to control the panel in Protegus app with their keypad code. This setting is only shown for directly controlled panels.

4. For the direct control of Paradox and Texecom panels enter Security panel PC download password. It must match the password that is entered in the control panel.
   Note : For the direct panel control to work, you will need to change the panel settings. How to do this is described in chapter 4 “Programming the control panel”. In this section you will find information on how to change the PC download/UDL password.
   In “User reporting” window, “PROTEGUS Cloud” tab:

5. Tick the checkbox Enable connection to the Protegus Cloud.

6. Change the PROTEGUS Cloud access Code for logging in to Protegus if you want users to be asked to enter it when adding the system to Protegus app (default password – 123456).
   In “SIM card” window:

7. Enter SIM card PIN code.

8. Change APN name. APN can be found on the website of the SIM card operator (“internet” is universal and works in many operator networks). After finishing configuration, click the button Write [F5] and disconnect the USB cable.

Note : For more information about other GT+ settings in TrikdisConfig, see chapter 6 “TrikdisConfig window description”.

Settings for connection with Central Monitoring Station
In “System settings” window:

1. Enter Object ID (account) number provided by the Central Monitoring Station (6 characters, 0-9, A-F. Do not use FFFE, FFFF Object ID).

2. If the communicator is connected to the TIP/RING terminals of the control panel, then you need to make the “AUTO” setting.

3. The communicator is connected to the keypad bus or the serial bus of control panel . Select Security panel model that will be connected to the communicator.
   In “CMS reporting” window settings for “Primary channel”:

4. Communication type – select the IP connection method.

5. Protocol – select the protocol type for event messages: TRK8 (to TRIKDIS receivers), DC-09_2007 or DC-09_2012 (to universal receivers).

6. Encryption key – enter the encryption key that is set in the receiver.

7. Domain or IP – enter the receiver’s Domain or IP address.

8. Port – enter receiver’s network port number.

9. TCP or UDP – choose event transmission protocol (TCP or UDP) in which events should be sent.

10. (Recommended) Configure Primary channel Backup settings.
    In “SIM card” window:

11. Enter SIM card PIN code.

12. Change the APN name. APN can be found on the website of the SIM card operator (“internet” is universal and works in many operator networks).

13. Google DNS server is set by default. Regardless of IP settings, make sure the DNS addresses match those supported by your ISP.

14. Google DNS server is set by default. Regardless of IP settings, make sure the DNS addresses match those supported by your ISP.
    After finishing configuration, click Write [F5] and disconnect the USB cable

Installation and wiring

Installation process

1. Remove the top cover and pull out the contact terminal.
2. Insert SIM card into the holder.
3. Remove the PCB board from the bottom part of the case.
4. Fix the bottom part to a suitable place with screws.
5. Place the PCB board back into case, insert contact terminal.
6. Screw cellular antenna on.
7. Close the top cover.

Note : Ensure that the SIM card is activated.
Ensure that mobile internet service (mobile data) is enabled if connected via IP channel. To avoid entering the PIN code in TrikdisConfig, insert the SIM card into your mobile phone and turn off the PIN request function

Schematics for wiring the communicator to a security control panel
Following one of the schematics provided below, connect the communicator to the control panel.

1. Schemes for connecting to the security control panels:

Schematic for connecting to panel key switch zone
Follow this schematic if the control panel will be armed/disarmed with a GT+ PGM output turning on/off the panel’s key switch zone.

Note : GT+ communicator has 2 universal input/output terminals that can be set to the OUT (PGM) operating mode. The outputs (OUT) can control three areas of the security system. If you want to control the system in this way, in TrikdisConfig, in the “System settings” window, uncheck Remote Arm/Disarm. The Protegus apps must be configured with the settings described in Chapter 5.2 “Additional settings to arm/disarm the system using the control panel’s key switch zone”.

• The communicator is connected to the keypad bus or serial bus of the control panel. Arming/disarming the panel via key switch zone.
• The communicator is connected to the telephone communicator (TIP/RING terminals) of the control panel.
• Arming/disarming the panel via the key switch zone.

Schematics for input connection
The communicator has 2 universal input/output terminals that can be set to input IN mode. NO, NC, NO / EOL, NC / EOL, NO / DEOL, NC / DEOL circuits can be connected to the input terminal. Default: 1 I/O input setting – NO; 2 I/O input setting – NO. The input type can be changed in the TrikdisConfig window IN/OUT -> Type. Connect the input according to the selected input type (NO, NC, NO/EOL, NC/EOL, NO/DEOL, NC/DEOL), as shown in the schemes below :

Note : If more inputs or outputs need to be connected to the communicator, connect the TRIKDIS iO-8 expander. The connection method is described in the iO-8 manual and chapter 3.6 “Schematics for connecting iO-8 expansion modules”.

Schematics for wiring a relay
With relay contacts, you can control (turn on/off) various electronic appliances. The I/O terminal of the communicator must be set to an output (OUT) mode.

Schematics for connecting iO-8 expansion modules
If more inputs or outputs need to be connected to the communicator connect the TRIKDIS iO-8 expander. The configuration of expander modules connected to the GT+ is described in chapter 6.8. ““RS485 modules” window”.

Turn on the communicator
To start the communicator, turn on the security control panel’s power supply. This LED indication on the GT+ communicator must show:

• POWER” LED illuminates green when the power is on;
• NETWORK” LED illuminates green and blinks yellow when the communicator is registered to the network.

Note : The sufficient strength of 4G signal is level three (three “NETWORK” indicator flashes in yellow color). If you count less yellow “NETWORK” LED flashes, the network signal strength is insufficient. We recommend to select a different place to install the communicator or to use a more sensitive cellular antenna. If you see a different LED indication, it indicates a certain malfunction. Diagnose it by following the LED indication table in Chapter 1.6 “LED indication of operation”. If the GT+ indication does not illuminate at all, check the power supply and connections

Programming the control panel

Programming of control panels when the communicator is connected to the keypad bus or serial bus
Below it is described how to program the security control panel so that the GT+ communicator could read events from the panel and control it remotely.
To enable remote control of the security panel, make sure that the checkbox Remote Arm/Disarm is selected in the TrikdisConfig window “System settings”.

DSC
DSC panels do not need to be programmed.

PARADOX
Paradox control panels need to be programmed only for direct control with Protegus. You do not need to program Paradox panels for reading events.
For remote control of Paradox panels, you need to set up a PC download password. This password must match the password which was set in the TrikdisConfig window “System settings”, when the checkbox next to Remote Arm/Disarm was selected.

To set this password, with the keyboard connected to the security control panel:

• For MAGELLAN, SPECTRA series: go to cell 911 and enter 4-digit PC download password.
• For DIGIPLEX EVO series: go to cell 3012 and enter 4-digit PC download password.

TEXECOM

Texecom control panels need to be programmed for both reading events and remote control. You need to set the Texecom panel’s UDL passcode. This password must match the password which was set in the TrikdisConfig window “System settings”, when the box next to Remote Arm/Disarm was selected.
The security control panel can be programmed with Texecom software – Wintex. Enter UDL passcode (4-digit code) in the Communication Options window, Options tab.
Also, you can program with a keypad connected to the security control panel:

1. Enter the 4-digit installer’s code and press the [Menu] button to enter the programming menu.
2. Press the [9] key immediately afterwards.
3. Press [7][6], and then [2]. Enter the 4-digit UDL passcode (UDL passcode must match the GT+ communicator’s PC login password).
4. Press [Yes] and leave the programming mode by pressing [Menu].

UTC INTERLOGIX (CADDX)
With the keyboard connected to the security control panel:

1. Press [*][8] and enter the installer’s code (default – 9713).
2. Enter the device number assigned to the connected communicator (default – 0).
3. Set the settings below for each row. In sequence, enter the position, segment number and the required setting. Clicking [] (asterisk) will return you to the local input field.
   Position| Segment| Setting
   ---|---|---
   23| 3| 12345678
   37 (not necessary)| 3| 12345678
   4| 1234567
   90| 3| 12345678
   93| 3| 12345678
   96| 3| 12345678
   99| 3| 12345678
   102| 3| 12345678
   105| 3| 12345678
   108| 3| 12345678

After having programmed all the fields listed, press [Exit] twice to exit the programming mode.

Honeywell Ademco Vista
Follow these steps for Honeywell Ademco Vista-20 and Honeywell Ademco Vista-48 panels. The panel’s firmware version must be V5.3 or higher. With a keypad that is connected to the panel:

1. Enter the programming mode. Enter the installer code 4][1][1][2] and after that [8][0][0] . Alternatively, turn on the panel‘s power supply. In 50 seconds after the power supply is turned on, press the buttons [] and [#] at the same time (this method can be used when programming mode was exited by pressing in keypad [][9][8] ).
2. Turn on the sending of Contact ID events via LRR. Press [*][2][9][1][#] in keypad.
3. When using the „Remote Arm/Disarm“ function, allow to use the 2nd AUI address. In keypad press [][1][8][9][1][1][#] . Exit the programming mode. In keypad press [][9][9]

Programming of control panels when the communicator is connected to the terminals of the telephone communicator of the control panel

For the control panel to send events via the landline dialer, it must be turned on and properly set up. Following the panel’s programming manual, configure the control panel’s landline dialer:

1. Turn on the panel’s PSTN landline dialer.
2. Enter the monitoring station receiver’s telephone number (you can use any number longer than 2 digits. The GT+ will pick up and answer when the panel calls to any phone number).
3. Choose DTMF mode.
4. Select Contact ID communication protocol.
5. Enter the panel’s 4 digit account number.

The control panel zone to which the GT+ output OUT is connected should be set to keyswitch zone for arming/disarming the control panel remotely.

Note : Keyswitch zone can be momentary (pulse) or level. By default, the GT+ controllable output OUT is set to 3 second pulse mode. You can change the impulse duration or change to level mode in Protegus settings. See chapter Klaida! Nerastas nuorodos šaltinis. “Klaida! Nerastas nuorodos šaltinis.”.

Programming Honeywell Vista landline dialer
Using the control panel’s keypad enter these sections and set them as described:

• *41 – enter monitoring station receiver telephone number;
• *43 – enter control panel’s account number;
• *47 – set the Tone dial to [1] and enter the number of dial attempts;
• 48 – use default setting, 48 must be set to 7;
• 49 – Split/Dual message. 49 must be set to 5;
• *50 – delay for sending burglary alarm events (optional). Default value is [2,0]. With it the event message transmission will be delayed for 30 seconds. If you want the message to be sent immediately, set [0,0].

Special settings for Honeywell Vista 48 panel
If you want to use GT+ communicator with Honeywell Vista 48 panel, set the following sections as described:

When all required settings are set, it is necessary to exit programming mode. Enter *99 in keypad.

UTC INTERLOGIX(CADDX)
Programming of the Interlogix NX-4V2 (NX-6V2, NX-8V2) control panel when the communicator is connected to the TIP/RING terminals of the control panel.

Remote control

Adding the security system to Protegus app
With Protegus users will be able to control their alarm system remotely. They will see the status of the system and receive notifications about system events.

1. Download and launch the Protegus application or use the browser version: web.protegus.app.

2. Log in with your username and password or register and create new account.
   Important : When adding the GT+ to Protegus check if:

3. The inserted SIM card is activated and the PIN code is either entered or disabled;

4. Protegus Cloud is enabled. See Chapter 6.5 “User reporting” window;

5. The power supply is connected (“POWER” LED illuminates green);

6. Registered to the network (“NETWORK” LED illuminates green and blinks yellow).

7. Click “Add new system” and enter the GT+’s “IMEI/Unique ID” number. This number can be found on the device and the packaging sticker. Click “Next”.

8. Enter the system „Name”. Click “Next”.

Additional settings to arm/disarm the system using the control panel’s key switch zone

Important : The control panel zone to which the GT+ output OUT is connected to has to be set to key switch mode.
Follow the instructions below if the security control panel will be controlled with a GT+ PGM output, turning on/off the control panel key switch zone.

1. Click „Continue“.
2. Enter “Area name”. Enable PGM output control using the Protegus application.
3. Select “Pulse” or “Level”, depending on how the key switch zone type is configured. If necessary, you can change the “Pulse” interval.
4. Click „Save“.
5. If there is another Area for the security system, then you need to click “Click to add an area”. Setting up the PGM output is similar to that described above.
6. After completing the settings, click the “Skip” button.

Arming/disarming the alarm system with Protegus

1. In the “System Home Screen” window, click on the “Disarm” status icon
2. Protegus will receive a message about a change in the status of the security system and the status icon will change its state.

TrikdisConfig window description

TrikdisConfig status bar description
After connecting the GT+ and clicking Read [F4], TrikdisConfig will provide information about the connected device in the status bar:
After pressing Read [F4], the program will read and show the settings which are set in the GT+. Set the necessary settings according to the TrikdisConfig window descriptions given below.

“System settings” window

“General” settings group

• Object ID – if the events will be sent to the CMS (Central Monitoring Station), enter the account number provided by the CMS (6 characters hexadecimal number, 0-9, A-F. Do not use FFFE, FFFF Object ID).
• Module ID – enter module ID number.
• Time set – select which server to use for time synchronization.

“Access” settings group
When setting up the communicator GT+ there are two levels of access for, the administrator and the installer:

• Administrator code – allows you to access all configuration fields (default code – 123456).
• Installer code – limited access for configuring the communicator (default code – 654321).
• Only an administrator can restore – if the box is checked, factory settings can be restored only by entering the administrator code.
• Allow installer to change – the administrator can specify which settings can be changed by the installer.

„Panel settings“ window
“TLF” settings group

When the communicator is connected to the TIP/RING terminals of the control panel, the following settings must be made.

• Security panel model – enable/disable DTMF landline interface on the communicator.
• Use security panel account ID – account ID is set in control panel and it is transmitted to GT+.
• Wait acknowledgment from CMS – after a successful reception of a message, the CMS sends a kissoff signal to communicator. If the communicator does not receive the kissoff tone in time, it retransmits the message.
• Dial tone frequency – frequency in which the GT+ communicates with the control panel landline dialer.

“Serial bus” settings group

When the communicator is connected to keypad bus or serial bus of the control panel, the following settings must be made.

• Panel protocol – specify the data transfer protocol.
• Select the Security panel type that will be connected to the communicator.
• Remote Arm/Disarm – when the checkbox is selected, the GT+ will directly control the control panel remotely. This setting will be visible only for directly controlled panels. For direct control of the control panels you need to change the panel settings, as described in section 4 “Programming the control panel”.
• Security panel PC download password – for the direct control of Paradox and Texecom control panels you need to enter the PC/UDL password. It must match the password that was entered in the control panel. How to change this password is described in section 4 “Programming the control panel”.

“CMS reporting” window “CMS settings” tab

The communicator sends events to the monitoring station via cellular internet (IP). Events can be sent over one channel of communication. Backup channel can be assigned for primary channel, which will be used when the connection via the primary channel is interrupted. Communication is encoded and password protected. A TRIKDIS receiver is required for receiving and sending event information to the monitoring programs:

• For connection over IP – software receiver IPcom Windows/Linux, hardware IP/SMS receiver RL14 or multichannel receiver RM14.

“Primary channel” settings group

• Communication type – select which method for connecting to the monitoring station receiver will be used: IP.
• Protocol – select in which coding the events should be sent: TRK8 (to TRIKDIS receivers), DC-09_2007 or DC-09_2012 (to universal receivers).
• Encryption key – message encryption key. The key written to the communicator must match the receiver’s key.
• Domain or IP – enter the domain or IP address of the receiver.
• Port – enter the network port number of the receiver.
• TCP or UDP – select in which protocol (TCP or UDP) the events should be sent.

“Primary channel Backup” settings group
Enable the backup channel mode to send events via backup channel if connection via primary channel is lost. Backup channel settings are same as described above.

“Settings” tab

“Settings” settings group

• Test period – TEST event period for testing the connection. Test events are sent as Contact ID messages and forwarded to the monitoring software.
• IP ping period – period for sending internal PING heartbeats. These messages are only sent via IP channel. The receiver will not forward PING messages to the monitoring software to avoid overloading it. Notifications will only be sent to the monitoring software if the receiver fails to receive PING messages from the device within the set time. By default, the “Connection lost” notification will be transmitted to the monitoring software if the PING message is not received by the receiver over a time period three times longer than set in the device. E.g. if the PING period is set for 3 minutes, the receiver will transfer the “Connection lost” notification if a PING message is not received within 9 minutes. PING heartbeats keep the active communication session between the device and the receiver. An active session is required for remote connection, control and configuration of the device. We recommend setting the PING period for no more than 5 minutes.
• Backup reporting after – indicates the number of unsuccessful attempts to send the message via Primary channel. If device fails to transmit specified number of times, the device will connect to transmit the messages via Backup channel.
• Return from backup after – time after which the GT+ will attempt to reconnect and transmit messages via the Primary channel.

The settings are displayed when the DC-09_2007 or DC-09_2012 protocol is set in the communication channel Protocol field for sending events to universal receivers.

• Line No. – enter line number of the receiver.
• Receiver No. – enter the receiver number.

“User reporting” window
“PROTEGUS cloud” tab

Protegus service allows users to remotely monitor and control the communicator. For more information about Protegus service, visit www.protegus.eu.

“Protegus Cloud” settings group

• Enable connection – enable the Protegus service, the GT+ will be able to exchange data with Protegus app and to be remotely configured via TrikdisConfig.
• Protegus Cloud access Code – 6-digit code for connecting to the Protegus app (default – 123456).

“Network settings” window

Important:

1. Ensure that the SIM card is activated and working before using it.
2. If mobile internet connection will be used for sending events via IP channel or to Protegus, ensure that mobile data service is enabled

“SIM card” settings group

• SIM card PIN – enter the SIM card PIN code. This code can be disabled by inserting the SIM card into a mobile phone and disabling the request. If you disabled the SIM card PIN request, leave the default value in this field.
• APN – enter APN (Access Point Name). It is required for connecting the communicator to the internet. APN can be found on the website of the SIM card operator (“internet” is universal and works in the networks of many operators).
• Login, Password – if required, enter the user name (login) and password for connection to the internet.
• SIM ICCID – enter the ICCID number of the SIM card if you want the communicator to work only with this SIM card.
• DNS1, DNS2 – (Domain Name System) server that specifies the IP address of the domain. Used when domain is set in the communication channel Domain or IP field (not IP address). Google DNS server is set by default. Regardless of IP settings, make sure the DNS addresses match those supported by your ISP.
• Forbid connection when roaming detected – you can use this function when the security system is installed near the country border. This function prevents the communicator from operating in the other country’s mobile network.

“IN/OUT” windows

The communicator has 2 universal (input / output) terminals. The table can set the terminal operating mode (Off, IN, OUT). The input must specify the type of circuit to be connected NC, NO, NO / EOL, NC / EOL, NO / DEOL, NC / DEOL. Additional sensors can be connected to the communicator inputs. When the sensor is triggered, the communicator will send an event message. The input is assigned a Contact ID code, which will be sent to CMS and Protegus.

• Enable – checked event fields where messages will be sent to CMS and Protegus.
• E/R – choose what type of event will be sent when input is triggered – Event or Restore.
• CID – enter the event code or leave the default value. Upon entering the event, the event code will be sent to Protegus and CMS.
• SIA – enter the event code or leave the default value. Upon entering the event, the event code will be sent to Protegus and CMS.
• Part. – enter the partition (area) number that will be sent when an internal event occurs and the system is restored.
• Zone – enter the zone number that will be sent when an internal event occurs and the system is restored.

“RS485 modules” window “Modules list” tab

iO-8 expanders can be connected to the communicator to add additional inputs, outputs. Connected expanders must be added to the Modules list table.

• Module type – select the module that is connected to the communicator via RS485 from the list.
• Serial No – enter the module serial number (6 digits), which is indicated on stickers on the module’s case and packaging.

After selecting the connected module and entering its serial number, go to RS485 modules → Module.

“Module” tabs
After adding the expander to the communicator as described above, in the RS485 modules window a new tab will appear with this module’s settings. The tab will be given a number. Bellow we describe the settings for iO-8 expander.

iO-8 expander settings window

Expander iO-8 has 8 universal (input/output) terminal contacts. Up to four iO-8 expanders can be connected.
Input count – select what number of terminal contacts should be set to input (IN) mode. The rest of the terminal contacts will become outputs (OUT). Settings for controllable outputs are set directly in Protegus app. There you can assign an output for arming/disarming the alarm system or for remote control of devices.
In the table inputs can be assigned Contact ID event and restore codes. After input is triggered, the communicator will send an event with set event code to monitoring station receiver, Protegus app.

Contact ID event code:

• Enable – allow message transmission, when the input is triggered.
• E/R – choose what type of event will be sent when input is triggered – Event or Restore.
• CID – assign a Contact ID event code to the input.
• SIA – assign a SIA event code to the input.
• Part. – assign the partition (area) to the input. It is set automatically: if the module no. is 1, then the area is 91; if the module no. is 4, then the area is 94.
• Zone – set the zone number for the input.

Contact ID restore code:

• Enable – allow message transmission when the input is restored.
• E/R – choose what type of event will be sent when input is restored – Restore or Event.
• CID – assign the Contact ID restore code to the input.
• SIA – assign a SIA event code to the input.
• Part. – assign the partition (area) to the input. It is set automatically: if the module no. is 1, then the area is 91; if the module no. is 4, then the area is 94.
• Zone – set the zone number for the input.
• Object ID – the input (IN) can be assigned an Object ID, which will differ from the Object ID of the communicator GT+.
• Input type – select the type of the input (NO, NC or EOL).

“Event summary” window
This window allows you to turn on, off, and modify internal messages sent by your device. Disabling an internal message in this window will prevent it from being sent regardless of other settings.
In this window, you can turn on, turn off or change the internal event messages sent by the device. After turning off the internal event in this window, it will not be sent irrespective of other settings.

• COMMUNICATION – message about connection error between the control panel and GT+.
• POWER – message about low power supply voltage.
• REMOTE_FINISHED – message about disconnection from remote configuration with TrikdisConfig.
• REMOTE_STARTED – message about remote connection to configure GT+ with TrikdisConfig.
• TEST – periodic test message.

Note : To enable periodic TEST messages and set their period, go to CMS reporting -> Settings -> Test period.
Enable – when selected, the sending of messages is enabled. You can change the Contact ID code for each event, and also the zone and partition number.

Restoring factory settings
To restore the communicator’s factory settings, you need to click the „Restore” button in the TrikdisConfig window

Another way to restore factory settings.
Power supply is connected to the communicator. Press and hold the “RESET” button on the communicator PCB board. Hold the “RESET” button pressed for 10 seconds until the LED indicators (“NETWORK”, “POWER”, “TROUBLE”) turn off and the LED “POWER” indicator lights up. Release the “RESET” button. The communicator’s factory settings have been restored.

Remote configuration

Remote configuration will work only if:

1. The inserted SIM card is activated and the PIN code is either entered or disabled;
2. Protegus cloud is enabled. How to enable cloud is described in section 6.5 “User reporting” window;
3. Power supply is connected (“POWER” LED illuminates green);
4. Registered to the network (“NETWORK” LED illuminates green and blinks yellow).

• Start the configuration program TrikdisConfig
• In the Remote access section enter the communicator’s IMEI/Unique ID number. This number can be found on the device and the packaging sticker
• (Optional) in the System name field, enter the desired name for the GT+ with this Unique ID.
• Press Configure.
• In the newly opened window click Read [F4]. If required, enter the administrator or installer code. To save the password, select “Remember password”.
• Set the necessary settings and when finished, click Write [F5].

Test communicator performance
When the configuration and installation is complete, perform a system check:

1. Generate an event:
2. by arming/disarming the system with the control panel’s keypad;
3. by triggering a zone alarm when the security system is armed.
4. Make sure that the event arrives to the CMS (Central Monitoring Station) and/or is received in the Protegus application.
5. To test communicator input, trigger it and make sure to receive the correct event.
6. To test the communicator outputs, activate them remotely and check their operation.
7. If the security control panel will be controlled remotely, arm/disarm the security system remotely by using the Protegus app.

Firmware update

Note : When the communicator is connected to TrikdisConfig, the program will automatically offer to update the device’s firmware if updates are present. Updates require an internet connection. Antivirus software, firewall or strict access to internet settings can block the automatic firmware updates. In this case, you will need to reconfigure your antivirus program.
The communicator’s firmware can also be updated or changed manually. After an update, all previously set settings will remain unchanged. When writing firmware manually, it can be changed to a newer or older version. To update:

1. Run TrikdisConfig.
2. Connect the communicator via USB cable to the computer or connect to the communicator remotely.
3. If a newer firmware version exists, the software will offer to download the newer firmware version file.
4. Select the menu branch Firmware
5. Press Open firmware and select the required firmware file. If you do not have the file, the newest firmware file can be downloaded by registered users from www.trikdis.com , under the download section of the GT+ communicator.
6. Press Update [F12].
7. Wait for the update to complete

Annex

The communicator converts Contact ID codes received from the alarm control panel into SIA codes.

Contact ID to SIA code conversion table

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