Telesystem Secure Fax User Guide
- June 4, 2024
- Telesystem
Table of Contents
Telesystem Secure Fax User Guide
About Secure Fax
Telesystem Secure Fax is a cloud-based faxing solution designed to keep fax communications safe and usability simple. The following gives guidance on how to send and receive faxes via email or the cloudbased portal, however APIs are also available for developers.
Sending and Receiving Fax via Email
Users can send a fax from the email account for which the service is enabled.
Send a fax via email:
-
Create and digitize the document you want to fax then attach it to a new email message.
Accepted digital formats include pdf, txt, doc, ppt, tif, xls, and more. -
Address then send the email to [email protected] , being sure to substitute the actual fax number recipient in the address.
For example, to send a fax to 6102354749, send the email to
[email protected].
Always include 1 (calling code) before the fax number for US and Canada
transmissions.
Receive a fax via email:
- Check your email- Incoming faxes will be sent to the email address(es) associated with the account.
Important: Be sure your email server accepts messages from [email protected] and [email protected] as all notifications come from these addresses.
Sending and Receiving Fax via the Portal
The account administrator has access to the secure fax portal to make
changes to the email addresses associated with the account, create cover
pages, send and receive faxes, and more. More detailed instructions can be
found by reviewing the Support tab
User Guide. Should you need your admin credentials reset, contact Telesystem
support.
Send a fax via portal:
- Login with admin credentials to https://securefax.telesystem.us/
- Select Faxes – Send a Fax
- Complete the details of the fax to send then Send Fax
Receive a fax via portal:
- Login with admin credentials to https://securefax.telesystem.us/
- Select Faxes – Fax Inbox
- Select View Fax button to review the contents of a fax
