TRIKDIS RL14 IP SMS Receiver User Manual

TRIKDIS RL14 IP SMS Receiver

IP/SMS Receiver RL14

Product Information

The IP/SMS Receiver RL14 is an electrical device designed for Central Monitoring Stations (CMS). It is used to receive messages transmitted through Trikdis transmission modules, which are sent in TCP/UDP protocols or SMS messages. After processing received messages, it sends the data to the monitoring software through LAN or RS232 port. The receiver has an integrated industrial computer with software IPcom v4 operating in OS Linux environment.

Safety Requirements

• The IP/SMS Receiver RL14 may only be installed by qualified specialists following the user manual.
• The receiver must be operated following the user manual.

Warranty
The manufacturer provides a 24-month warranty to the installed and operated product. Warranty coverage starts at the moment of the product sale and purchase agreement, i.e. date of issue of invoice or fiscal receipt.

Product Usage Instructions

Receiving Messages
The IP/SMS Receiver RL14 can receive messages in the following ways:

• Receives messages using TCP/IP or UDP/IP protocols sent by TRIKDIS GPRS communicators G10, G10C, G10T, G10D via GPRS and/or SMS channels. Note: A regular size SIM card from chosen GSM network provider must be inserted into integrated SMS receiver SIM card slot in order to receive messages via SMS channel.
• Receives messages using TCP/IP or UDP/IP protocols sent by TRIKDIS Ethernet communicators E10, E10C, E10T via wired internet networks.
• Receives messages using TCP/IP or UDP/IP protocols sent by TRIKDIS GPRS communicators G10F, FireCom via GPRS and/or SMS channels. Note: A regular size SIM card from chosen GSM network provider must be inserted into integrated SMS receiver SIM card slot in order to receive messages via SMS channel.
• Receives messages using TCP/IP or UDP/IP protocols sent by TRIKDIS control panels CG3 and SP131 via GPRS and/or SMS channels.
  Note: A regular size SIM card from chosen GSM network provider must be inserted into integrated SMS receiver SIM card slot in order to receive messages via SMS channel.

Note: The functionality and physical parameters of the receiver’s channels and ports are configured while setting up the receiver. The receiver’s parameters are set while configuring IPcomControl v4, which must be installed in MS Windows OS computer, located in the same network as the receiver.

Safety requirements
IP/SMS receiver RL14 is an electrical device, therefore it may only be installed by qualified specialists following this manual.
IP/SMS receiver RL14 must be operated following this manual.

Warranty
According to the user manual of the receiver and general regulations for installing electrical equipment, the manufacturer provides a 24-month warranty to the installed and operated product. Warranty coverage starts at the moment of the product sale and purchase agreement, i.e. date of issue of invoice or fiscal receipt.

About receiver
IP/SMS receiver RL14 is purposed for Central Monitoring Stations (CMS). It is designed to receive messages transmitted through Trikdis transmission modules, which are sent in TCP/UDP protocols or SMS messages. After processing received messages, it sends the data to the monitoring software through LAN or RS232 port.

Receiver functionality
Receiver has an integrated industrial computer with software IPcom v4 operating in OS Linux environment. Software Ipcom v4 is designed to process message traffic received via 1) receiver network adapter card, 2) integrated SMS receiver, 3) receiver lead-in RS232.
Network card receives messages sent in TCP/UDP protocols. SMS receiver receives messages sent in Contact ID codes. RS232 port receives Contact ID codes in Sugard MRL-DG protocol.
Receiver’s functionality is set in the license, which affect the parameters of IPcomControl v4 software. Receiver’s parameters are set while configuring IPcomControl v4, which must be installed in MS Windows OS computer, located in the same network as the receiver.
There are multiple channels set for receiving messages and multiple ports for transferring messages to the monitoring software. The functionality and physical parameters of these channels and ports are configured while setting up the receiver.

Receiving messages:

Receives messages using TCP/IP or UDP/IP protocols sent by TRIKDIS GPRS communicators G10, G10C, G10T, G10D via GPRS and/or SMS channels.

Note: A regular size SIM card from chosen GSM network provider must be inserted into integrated SMS receiver SIM card slot in order to receive messages via SMS channel.

Receives messages using TCP/IP or UDP/IP protocols sent by TRIKDIS Ethernet communicators E10, E10C, E10T via wired internet networks.
Receives messages using TCP/IP or UDP/IP protocols sent by TRIKDIS GPRS communicators G10F, FireCom via GPRS and/or SMS channels.

Note: A regular size SIM card from chosen GSM network provider must be inserted into integrated SMS receiver SIM card slot in order to receive messages via SMS channel.

Receives messages using TCP/IP or UDP/IP protocols sent by TRIKDIS control panels CG3 and SP131 via GPRS and/or SMS channels.

Note: A regular size SIM card from chosen GSM network provider must be inserted into integrated SMS receiver SIM card slot in order to receive messages via SMS channel.

Receives messages using UDP/IP protocols sent by TRIKDIS repeaters RR-GSM and R-IP12.
Receives messages sent by receivers from other manufacturers that are connected to lead-in RS232.

Technical parameters

receiver
Purpose of RS232 ports| It can configured to work as INPUT or OUTPUT for data transferring
Number of RS232 ports| 3
Data output protocols| Surgard MLR2-DG, Monas3
Physical type of RS232 ports| Male connector DB9
Setting parameters and monitoring the operation| Computer operating in the same network with MS Windows 32/64 bit Win7, Win8, Win8.1, Win10 and software IPcomControl v4
Number of workplaces| Initial license allows adding 2 workplaces
Primary power supply| 100 – 240 V (50 / 60 Hz) AC network.

AC current (Max.): 0.75A/115VAC, 0.5A/230VAC

Power| Up to 60W
Backup power supply| 12 V, capacity of 18Ah or more. Charging current up to 900 mA.
Operating temperature| From 0 °C to +55 °C
Dimensions| 19” 1U (450 x 50 x 320 mm)
Weight| 2.1 kg

Equipment

Receiver elements
Front view and light indication.

Front view of the receiver

Light indication

Status

| Green light when physical and protocol connection between the receiver and message monitoring software is online.

Red light when physical and protocol connection between the receiver and message monitoring software is lost.

Yellow light when physical and protocol connection between the receiver and message monitoring software is online via some described and active ports but has been lost via the rest.

No light when receiver port is not active or not described.

Event| Blue light when a message is being transmitted to the message monitoring software.

Rear view and rear panel elements.

Rear view of the receiver

Rear panel elements

connector DB9).
COM2| 2nd serial port RS232 that is set as data lead-in or output (male connector DB9).
COM3| 3rd serial port RS232 that is set as data lead-in or output (male connector DB9).
Reset| Microswitch that resets default internet addresses of receiver network adapter card when pressed and held for more than 5 seconds.
Antenna| SMA-type female connector for GSM antenna of integrated SMS receiver.
HDMI| HDMI connector for monitor.
USB| USB connection.
****| Connector for receiver grounding circuit.
– BAT +| Dismountable connector for backup power supply battery (at least 18 Ah 12 V). Battery status may be controlled if there are no power supply problems. Battery charging current – 900 mA.
---|---
100-240VAC| Power supply cable connector and switch O/I.

Preparing the receiver for operation

1. Power supply must be turned off when receiver is being prepared for operation, i.e. 1) receiver power supply cable must be disconnected from the network and 2) receiver connector BAT to which backup power supply circuit is connected must be unplugged.
   Note: Receiver will fully shut down only 2 minutes after turning off the power supply!

2. Insert an already registered regular size SMS card of the chosen network provider into receiver‘s SMS card slot in order to receive SMS messages from Trikdis message transmission modules.

3. Position the receiver on a solid clean horizontal surface, unscrew fixing screws and remove the top cover. Insert the SIM card into a SMS receiver‘s SIM card slot. Put side and top covers back on (see picture below). Screw the top cover.

4. Mount the receiver in a 19” server rack.

5. Screw the GSM antenna.

6. Prepare a LAN according to a principal scheme below:
   

7. Install software IPcomControl v4 (see Configuring the receiver) on the computer that will be used to configure receiver RL14.

8. Change the IP address of the computer that will be used to configure receiver RL14 to that required by the receiver manufacturer (see item A under section Configuring the receiver).

9. Connect receiver RL14 and the computer that will be used to configure the parameters of the receiver using LAN cable

10. Insert the power supply cable connector into the 110-220 V power socket of the receiver and plug the cable into the mains socket.

11. Turn on the power supply of the receiver, i.e. toggle the power supply switch O/I to I. Power supply is indicated by the blue light diode Power. A sound signal will indicate that receiver is prepared for configuration.

12. Configure parameters of receiver RL14 in the following order:

13. Set the parameters of the receiver network adapter card so that receiver may operate in a designated LAN (see section Connecting to a new receiver);

14. Add and describe ports through which message traffic is directed to the message monitoring software (see tab Outputs under section Configuring the receiver);

15. Add and describe ports through which message traffic will be receiver (see tabs COM settings and Receivers under section Configuring the receiver);

16. Add and describe programmable receivers which will direct processed message traffic through ports to message monitoring software (see tab Receiver under section Configuring the receiver);

17. Add and describe users who will be permitted to log in and perform assigned tasks during operation of the receiver (see tab Users under section Configuring the receiver).

18. Disconnect the LAN cable from the receiver and the computer (if it does not belong to LAN) once desired receiver parameters are set.

19. Connect receiver RL14 and the computer with message monitoring software.
    Use RS232 cable supplied with the equipment to connect the chosen receiver output COM and computer with message monitoring software if messages will be transmitted to the message monitoring software using port RS232;
    Connect the receiver and the local area network with operating server-computer with message monitoring software via receiver network adapter card connector LAN if messages will be transmitted to the message monitoring software via LAN.

Configuring the receiver
Operation parameters of receiver RL14 are set and edited using software IPcomControl v4 on a computer with OS MS Windows operating in the same LAN. Software may be found in the supplied CD or on www.trikdis.lt. Install software IPcomControl v4 on the computer.

• A. Connecting to a new receiver and setting LAN addresses.
  Default addresses of network adapter card:IP address| 192.168.100.3
  ---|---
  Port| 55000
  Subnet mask| 255.255.255.0
  Gateway| 192.168.100.254

In order to restore default settings refer to chapter IX. Resetting default parameters.

1. Computer and receiver must operate in the same network in order to configure the receiver. Change the network adapter card addresses of the computer that will be used to configure the receiver to match those indicated in the tab.
2. Use LAN cable to connect the receiver and the computer that will be used to configure the receiver.
3. Turn on the main power supply and wait a few seconds until a sound signal will indicate that receiver is on.
4.  Run IPcomControl v4. Enter the default IP address of the receiver network adapter card and click OK.
5. Enter the User name (administrator) and password (admin) when prompted. Click Login.
6. Select IPcomControl v4 tab Configure. Click Get. Enter LAN values into boxes Primary IP, Subnet and Gateway in order to connect the receiver to the network. Click Set.
7. Receiver should automatically reboot and restart. Software IPcomControl v4 will close automatically. Receiver is prepared for operation in LAN.
8. Disconnect the LAN configuration cable from the receiver and plug in the cable of local area network whose addresses were just set in its place.
9. Restore network adapter card addresses of the computer that was used to configure the receiver. Computer may now operate in previously used networks.

Connecting to a receiver operating in LAN.
Receiver operating in LAN is configured using software IPcomControl v4 on a 32/64 bit computer computer with OS MS Windows Win7/8/8.1/10. Several computers with software IPcomControl v4 may be connected to the receiver at once. Number of connections is limited by license that may be viewed by clicking Help in software IPcomControl v4.

1. Run software IPcomControl v4. Enter the IP address of the LAN receiver network adapter card, e.g., 195.15.184.138, when prompted and click OK.
2. Enter the User name (administrator) and password (admin) when prompted. Click Login.
3. Click Read in an open window of software IPcomControl v4. 

Configuring remote server IP address for communication channel testing, receiver sound signals and clock (tab Configure).

List of receiver events. Disabling generation of event messages (tab Events).

Upon occurance of an event listed in the window above, a message will be formed and sent to the monitoring software. Reporting of unwanted events can be turned off by ticking off the check box.
Configuration of a receiver allows to change: Event code, Partition’s number and zone. For some of the messages the output channel identification is set automatically. For detailed list and conditions for generating an event messages refer to chapter X. Receiver event messages.

Controlling communication with GPRS and GSM objects (tab General).

Setting operation mode of COM ports (tab COM settings).

Port name:
COM0 – Integrated SMS receiver data port. Operation mode must be set to “Trikdis”. COM1…COM3 – Receiver RS232 ports.
Card_1…Card_4 – receiver card sockets.

SMS messages using SMPP protocol (tab SMPP settings).
SMPP – protocol for SMS message transmission using TCP/IP communication, i.e. it allows receiving SMS messages sent by Trikdis message transmission modules via LAN instead of integrated SMS modem.

Adding receivers and setting their parameters (tab Receivers).

All the events listed in the “Events” tab are received from chosen IPcom channel and redirected to chosen output port. In order to, receive messages sent from secured object via TCP/UDP protocols a separate receiving channel must be created. Data stream received from this channel are redirected to the chosen output port.

Data stream redirection parameters:

• Line number – specify line number
• Protocol – specify data stream transfer protocol
• Port – specify input port
• COM input – specify physical input port
• SMPP input – specify SMPP server parameters
• Encryption password – specify a six digit encryption key for incoming data stream
• Output – specify output port for data stream, which parameters are set in “Output” tab

Directing messages to the message monitoring software (tab Outputs).

Output parameters for sending messages to the monitoring software:

• Name – specify port name
• Output type – specify connection type with the monitoring software: TCP or COM
• IP – specify monitoring stations IP address
• Port / COM port – specify output port number
• Heartbeat enabled – enable polling with the monitoring software
• Heartbeat interval – specify the period for polling
• Mode – specify the protocol of messages
• Identificator – specify the identification number for the channel. It will allow to identify the channel upon losing the connection with it.
• Buffer size – specify the message buffer size
• Enable – enables the created channel to function.

Message filtering (tab Filter).
IP address to which all received messages are additionally directed may be set in tab Filter.

IP address and port number to which all received messages will be sent are entered in field Raw data. Messages will be sent to the specified IP address without processing when box [Started] is ticked. Messages will be changed according to protocol Contact ID if box [Standard messages] is ticked.
Message filtering parameters are set in field Filter settings. Click Add filter to open tab Filter settings.

Specify the rules for message transmission to the message monitoring software:

• Enter the network number in box Network. Only those messages with matching receiver number and network number will be filtered;
• Enter tolerance time for the same signal (or repeated tolerance signals) in box Time;
• Enter the receiver number displayed in the processed message in box Receiver no;
• Enter the receiver line number displayed in the processed message in box Line no;
• Check box Convert in order to change the structure of filtered messages;
• Check box Tunneling to keep the structure of filtered messages;
• Enter special event codes used to ignore messages re-transmitted in RAS-2M system in box Events one per line;
• Click OK to confirm entered values;
• Several different filters may be set up and used.

Messages are transmitted to message monitoring software using receiver and line numbers indicated in tab General if box Tunneling is checked in field Not filtered. Messages are transmitted with indicated receiver and line number if box Tunneling is not checked.

User permissions (tab Users).

User permissions parameters:

• User name – specify the user name
• Password – specify the user password
• Settings – specify permission to configure receiver software IPcom.
• Device info – specify permission to view receiver information about objects.
• Remote configuration – specify permission to remotely configure message transmission module and update its firmware.
• View events and objects – specify permission to open software IPcomControl v4 tabs Data and Objects.
• Set zone bypass – specify permission to send control commands to Trikdis control panel installed in a secured object in order to activate or deactivate Zone bypass mode in a specific zone.
• Set PGM status – specify permission to switch message transmission module PGM output status remotely.
• Arm/Disarm system – specify permission to send control commands to Trikdis control panel installed in a secured object in order to arm or disarm the alarm system.
• Perform Fire reset – specify permission to send control commands to Trikdis control panel installed in a secured object in order to automatically reset the operation of connected smoke sensor.
• Assigned receivers – specify the receivers for which the user permissions apply

User permission options:

• Enable – Permission enabled.
• Disable – Permission disabled.
• Read only – Permission to only read provided information.

Receiving Messages (tab Data)
Received messages can be seen in the tab Data. Click Clear to delete all entries.

Registered object list (tab ObjectI)

• Registered object list is displayed in tab Object. It contains:
• ID – object’s number;
• Status – connection status;
• Level – GSM connection strength;
• IP – transmission module address;
• GPRS last ping – date ant time of the last IP message;
• GPRS ping interval – connection control period of IP channel messages;
• Phone – subscription number of transmission module (communicator) SIM card;
• GSM last ping – date and time of the last message received via GSM;
• GSM ping interval – connection control period of GSM connection messages;
• Type – transmission module type;
• Device version – transmission module program version;
• IMEI/MAC – transmission module IMEI or MAC number.

Use function Search to find the data row for required object burglary or fire alarm communicator.
Function Remove object – to delete a selected line from the list. Refresh list every: …… seconds – to set list update period. Click Export to CSV file – to create a list of registered objects (communicators) in a CSV file that can be opened using, for example, MS Office program Excel.

Resetting default parameters
In order to reset default receiver network adapter card IP addresses, press and hold RESET switch until a sound signal is heard.

Receiver event messages
Receiver generates and sends a message to the monitoring software in case of any of the receiver events. Messages are sent with set receiver, line numbers and object identification numbers:

1. Received from the device from object, if event is connected with the object.
2. 0000, if event is connected with general function events.

List of receiver RL14 event codes

Event CID

code

| Event name| Receiver message values| Conditions for event message generation
---|---|---|---
Object ID number| Zone number
E301| AC Power loss| 0000 Receiver

ID

| 000| Power supply loss for 10 seconds or more
R301| AC Power

restore

| 0000 Receiver

ID

| 000| If power loss (CID E301) was recorded and power

restored for 10 seconds or more.

R305| System started| 0000 Receiver

ID

| 000| IPcom software restarts
E308| System

shutdown

| 0000 Receiver

ID

| 000| Power loss from main and back-up battery and

passed 1 minute waiting period.

E311| Battery

missing

| 0000 Receiver

ID

| 000| Integrated battery has been disconnected for over 1

minute.

R311| Battery

connected

| 0000 Receiver

ID

| 000| Integrated battery was disconnected (CID E311) and

is reconnected for over 1 minute.

R313| System rebooted| 0000 Receiver ID| | A command to reboot the system was generated using IPcomControl. Equipment failure to receive data via COM port recorded.

Zone number indicates port ID.

E330| System peripheral trouble| Transmission module ID| Number of repeating modules| a)    New module appears on a system having an object ID of already existent module.

b)    A new module’s unique number is not in the system.

E350| Connection trouble| Transmission module ID| 000| a)    Transmission module is working in a GPRS mode, no messages were received from it within a set time period.

b)    Transmission module is working in GSM mode, no messages were received from it within a set time period.

Note: Mass connection lost was not recorded (CID

E704)

R350| Connection restore| Transmission module ID| 000| a)    Transmission module is working in a GPRS, connection trouble (CID E350) was recorded, but Massive GPRS connection restore (CID R764) was not recorded and a set amount of messages were received from the module, stating that connection was restored.

b)    Transmission module is working in a GSM, connection trouble (CID E350) was recorded, but Massive GSM connection restore (CID R754) was not recorded and a set amount of messages were received from the module, stating that

connection was restored.

E350| Output connection trouble| 0000 Receiver ID| | Data from a receiver to the monitoring software is transmitted via TCP protocol and connection with the software is lost.

Zone number indicates port ID.

R350| Output connection restore| 0000 Receiver ID| | Data from a receiver to the monitoring software is transmitted via TCP protocol and Output connection trouble was recorded (CID E350) and receiver connected back to the software.

Zone number indicates port ID.

E704| Massive connection

lost

| 0000 Receiver ID| | There was a set number of connection losses with GPRS or GSM transmission modules.

Zone number indicates port ID.

E712| Receiver i/o

error

| 0000 Receiver

ID

| | An error occurred while reading data from the port.

Zone number indicates port ID.

R712| Receiver i/o restored| 0000 Receiver ID| | A Receiver i/o error (CID E712) was recorded and data was successfully read from the port.

Zone number indicates port ID.

E713| Receiver no heart beat| 0000 Receiver ID| | No messages received from COM receiver for a minute.

Zone number indicates port ID.

R713| Receiver heart beat restored| 0000 Receiver ID| | No signal from COM receiver recorded (E713).

At least one message received from COM receiver.

Zone number indicates port ID.

E714| Receiver card

unplugged

| 0000 Receiver

ID

| | Receiver card was unplugged.

Zone number indicates port ID.

R714| Receiver card

plugged in

| 0000 Receiver

ID

| | Receiver card was plugged in.

Zone number indicates port ID.

E732| WAN ping timeout| 0000 Receiver ID| | No response from PING destination (e.g. remote server) for three times in a row.

Zone number indicates port ID.

R732| WAN ping restored| 0000 Receiver ID| | Loss of communication with network adapter card recorded (E732).

Network adapter card received a response from PING destination (e.g. remote server).

Zone number indicates port ID.

E733| WAN cable

disconnected

| 0000 Receiver

ID

| 000| Network cable removed from Ethernet connector.
---|---|---|---|---
R733| WAN cable

connected

| 0000 Receiver

ID

| 000| Network cable plugged back into Ethernet

connector.

E751| GSM

connection is offline

| 0000 Receiver ID| 000| GSM modem alarmed about lost connection to GSM network by a service message.

At least one minute passed after system activation.

R751| GSM

connection is online

| 0000 Receiver ID| 000| Connection loss between GSM modem and GSM network recorded (E751);

GSM modem alarmed about restored connection to GSM network by a service message;

E752| Lost GSM

connection

| | | N/A
R752| Restored GSM

connection

| | | N/A
E753| GSM modem

no response

| 0000 Receiver

ID

| 000| No response received from GSM modem for 10

seconds;

R753| GSM modem

responded

| 0000 Receiver

ID

| 000| No response form GSM modem (E753);

At least one response received from GSM modem;

R754| Massive GSM connection

restore

| 0000 Receiver ID| 000| In a set time period a set amount of GSM connection restores occur.
R755| GSM receiver mode| Transmission module ID| |

• Transmission module is working in GPRS mode, but any SMS message is received
• Transmission module is working in GSM mode and FIRST message is received
• Connection trouble (E350) was recorded and a set number of GSM messages were received, stating that GSM connection is restored.

**** Zone number indicates port ID.

E762| Lost GPRS connection| Transmission module ID| |

• Transmission module is working in GPRS mode, the type of the module is known and within a set time period no messages were received from the module
  Note: Mass connection lost was not recorded (CID E704)
  SMS transmission is enabled, and an SMS message is received.

Zone number indicates port ID.

R762| Restored GPRS connection| Transmission module ID| | Transmission module is working in GPRS mode and a set number of messages were received, stating that connection is restored.

Zone number indicates port ID.

R764| Massive GPRS connection

restore

| 0000 Receiver ID| 000| In a set time period a set amount of GPRS connection restores occur.

License activation
Parameters of the initial license can be changed (upgraded) by installing a new license. Go to Options → Activate product browse and select license file, which is in .lic format.

To install new license press the Apply button.

Website: www.trikdis.com 

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