Commercial CHEF CHIG14MB 126 sq. in. Black 9-in-1 Contact Grill User Manual

Commercial CHEF CHIG14MB 126 sq. in. Black 9-in-1 Contact Grill

SAFETY INFORMATION

DANGER – Immediate hazards which WILL result in severe personal injury or death
WARNING – Hazards or unsafe practices which COULD result in severe personal injury or death
CAUTION – Hazards or unsafe practices which COULD result in minor personal injury

IMPORTANT SAFETY INSTRUCTIONS

1. READ ALL INSTRUCTIONS BEFORE USE
2. Do not touch hot surfaces. Use handles or knobs.
3. To protect against risk of electric shock, do not immerse cord, plug or unit in water or other liquid.
4. Close supervision is necessary when any appliance is used by or near children.
5. Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts, and before cleaning appliance.
6.  Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions or has been damaged in any manner. Return appliance to the nearest authorized service facility for examination, repair or adjustment.
7. The use of accessory attachments not recommended by the manufacturer may cause injuries.
8. Do not use outdoors.
9. Please do not let the power cord hang on the edge of the table or counter, or touch any hot surface.
10.  Please do not put it on hot coal gas or electric stoves, or in a heated oven.
11. Please do not use appliances for unexpected purposes.
12. Care should be taken when moving appliances containing hot oil or other hot liquid.
13. Do not heat or preheat without two cooking trays in the grill.
14. To disconnect, make sure device is turned off, then remove plug from wall outlet.

SECURITY INSTRUCTION

1. Please do not leave the appliances unattended when using the machine.
2. Please do not place it in or near the corner of the wall to prevent electrical appliances from overheating.
3. Please do not put hot baking trays in water or on fragile surfaces.

ELECTRICAL REQUIREMENTS

This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, this plug is intended to fit into a polarized outlet only one way. If the plug does not fit into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to modify the plug in any way.

POWER SUPPLY CORD

1. A short power supply cord is provided to reduce the risk of becoming entangled in or tripping over a longer cord.
2. If the power supply cord is too short, do not use an extension cord. Have a qualified electrician or serviceman install an outlet near the appliance.
3. If it is absolutely necessary to use longer cord sets or an extension cord, extreme care must be exercised.

The marked electrical rating of the cord set or extension cord must equal to or be greater than the electrical rating of the appliance. The longer cord should be arranged so that it will not drape over the counter top or table top where it can be pulled on by children or tripped over unintentionally.

NOTE: Neither Commercial Chef nor the dealer can accept any liability for damage to the product or personal injury resulting from failure to observe the electrical connection procedures.

SET UP & USE

PARTS & FEATURES

Control panel

TECHNICAL DATA OF THE PRODUCT

• Rated voltage: 120V
• Rated frequency: 60 Hz
• Rated power: 1440W

BEFORE USE

On first use, there may be a slight odor and a little smoke during the first few minutes. In this case, open the window and wait until there is no more smoke or odor.
Place the grill on a clean, flat surface. The grill can be positioned in three ways:
Closed position
Place the upper housing on the base. This position is used to start and heat when using a contact grill.

Open position
Open the upper housing at 100°. To adjust the grill to this position, you need to lift the rocker by hand until you feel that the upper housing is locked in this position. Once locked, release the handle to keep the upper lid open until you are ready to close it.

Horizontal placement
The upper and lower grill grates can be placed horizontally, and the upper and lower grates are arranged in a row to form a large cooking area as a grill.

1.  Adjust grill to open position.
2. While pressing the spring-loaded rocker lock button (shown in diagram above), use the lifting handle to open the upper grill completely at level/180° open position. To close lid, simply use the rocker bar/lifting handle to return upper lid forward to closed position.

Remove the baking tray

1. When grill is not in use and cool to the touch, adjust it to the open position. Make sure unit is OFF and unplugged.
   • Use the Tray Release button, located on the right side of the base, to unlock the lower grill grate. Once unlocked, tilt the front of the grate up 15° and slide out to remove.
   • Use the Tray Release button, located on the middle of the upper housing, to unlock the upper grill grate. Once unlocked, tilt the front of the grate down 15° and slide out to remove.
2. Always grasp the grill with both hands when gently removing them out of the reflector.

Remove oil drip tray
Make sure the oil tray slides into the center of the rear of the base before use. Oil stains on the baking tray can flow into the oil-receiving box through the oil receiving port. When the machine is completely cooled down, the oil drip tray can be removed and cleaned in the dishwasher.

Specific operation steps

1. Plug in the power supply and touch the “ ” button, grill will be in a standby state and the indicator display shows “—-”.
2.  If the food is frozen, you need to put the food on the grill and close the upper housing, then click the “ ” button to defrost.
3.  Rotate function knob to select the desired function and press “ ” button to preheat. If you choose pork, steak or fried fish, the progress bar will blink to remind you to choose the maturity in the preheating process (Rare / Medium / Well-done) by rotating the knob, select the progress bar corresponding to the maturity (Rare/Medium/Well-done). Indicator light will blink “Preheat” while the grill is in the preheating state. Once complete, the indicator display will stop blinking and show “Preheat” to indicate that the process is finished.
4. Open the upper housing after preheating and put the food on the grate, then close the upper housing and start cooking. Indicator light “Cooking” is on.
   • Note: If the machine is on for a long time, the safety system will automatically shut down the machine.
   •  The machine can automatically identify the thickness of food and automatically adjust the cooking time and temperature. The degree of cooking can be shown by a display light.
   • To ensure proper operation, do not open the machine or raise the lid during cooking/grilling.
   • Cylindrical food materials greater than 2” thick will need to be adjusted manually during the process of closing the upper housing.
   • It is normal to have smoke when cooking.
5.  When the food is cooked to your specification (Rare/Medium/Well-done), open the upper housing and take out the food.
6.  When the cooking is over, return to step 1. If you continue cooking, repeat step 2, 3, 4 and 5.
7.  When the lid is opened, only DIY function is available to operate. Please do not open the lid when it is preheating. It will turn to DIY function after 10 seconds when the lid is opened

AUTOMATIC GRILL PROCEDURE

Item| Doneness| How to operate| Results|
---|---|---|---|---

Beef

| Rare|

1.  Dry your meat with kitchen paper in

35-41°F/2-5°C

2.   Season well and apply with melted butter or extra virgin olive oil

| Makes the steak’s fat melt and causes the butter to add flavor with a moist and juicy texture. A rare steak is red at the very center, followed by a pink ring around the center with brown crust on

the outside.

|
The steak will not have a red center anymore and the red color will be replaced by a pink color throughout. At this level, the steak will retain a buttery and flavorful taste, just like the rare level, but will have less juice and will

be less tender due to more moisture

evaporating.

|
Medium|
Steak is done when it retains just a little bit of pink color inside and will still be tender. This temperature level will make the steak become drier and less tender.|
Well|

Pork

| Rare|

1.  Dry your pork with kitchen paper in 35-41°F/2-5°C

2.   Seasoned well and broached with melted butter or extra virgin olive oil

| Rare cooking temperature is not recommended.|
Pork is done when firm to the touch and lightly pink inside. Inside will still be juicy

and tender.

|
Medium|
Pork is done when firm to the touch and juices run clear when pierced and meat is no longer pink.|
Well|

Chicken

|

Well

| 1.  Dry your chicken with kitchen paper in 35-41°F/2-5°C

2.   Seasoned well and broached with melted butter or extra virgin olive oil

|

Chicken is done when firm to the touch, and juices run clear when it is pierced and meat is no longer pink.

|
Item| Doneness| How to operate| Results|
---|---|---|---|---

Fish

| Rare|

1.  Make your fish dry with kitchen paper in 35-41°F/2-5°C

2.   Seasoned well and broached with melted butter or extra virgin olive oil

| Surface is well sealed and brown and the inner part kept juicy, completely tender and easy to melt in mouth. Perfect for any type

of fish that has been frozen before cooking.

|
Medium| Surface is well sealed and brown and inside

is less juicy but almost completely cooked. Recommended for well-cooked fish.

|
Well| Well browned and completely cooked.

Inside is dry with little moisture. Recommended for people who like dry fish.

|

Shrimp

| Rare| 1.  Make your shrimp dry with kitchen paper in 35-41°F/2- 5°C

2.   Seasoned well and broached with melted butter or

extra virgin olive oil

| It is not recommended to eat raw shrimp.|
Medium| Almost all cooked, keeping moisture but no

raw parts.

|
Pink and firm to touch. Well prepared and recommended to people who don’t like raw seafood.|
Well|

Sandwich

| Cook| 1. Butter bread to get better results and good flavors.| Good and even browning for all sized sandwiches. Provides a well-toasted and grilled sandwich and heats up sandwich

meats without burning your bread.

|

Sausage

| Rare|

1.  Make your sausage dry with kitchen paper in 35-41°F/2- 5°C

2.   Seasoned well and broached with melted butter or extra virgin olive oil

| Pinkish overall color with outer white portion, juicy and tender. Perfect for cooking pre Boiled sausages.|
Medium| Little pink color inside. Recommended for cooking breakfast sausages.|
Well| Firm to touch. Recommended for raw sausages that don’t have any precook process.|

Bacon

| Rare|

1. Preheat the appliance and add bacon.

| Light cook, tempered bacon without burned parts. Perfect for cured bacons.|
Medium| Well cooked with little moisture. Best choice for parboiled bacons.|
Well| Well-cooked and crispy. Recommended for people who like crispy strips of bacon.|

CLEANING AND MAINTENANCE

1.  Please remove the grill grates to avoid damaging the surface of the grates before cleaning. Oil trays and grill grates are dishwasher safe. If you don’t want to put them in the dishwasher, you can use a small amount of detergent to clean the grates, then rinse thoroughly and remove residues and wipe thoroughly with a paper towel.
2. Appliances and power cord cannot be put into the dishwasher after removing the baking tray. If the machine is dirty, please wait until completely cooled before cleaning with a dry cloth.
   • Note: Please do not try to clean any part of the grill with metal wash pads, steel wire cotton, etc. Use only nylon or non-metal cleaning pads.
   • Do not immerse the grill in water or other liquids. Make sure the grill is dry before storage. Any other servicing should be performed by an authorized service representative.

TROUBLESHOOTING & WARRANTY

BEFORE YOU CALL FOR SERVICE

• Check to make sure that the appliance is plugged in securely. If it is not, remove the plug from the outlet, wait 10 seconds and plug it in again securely.
•  Check for a blown circuit fuse or a tripped main circuit breaker. If these seem to be operating properly, test the outlet with another appliance.

IF NONE OF THE ABOVE SOLVES THE PROBLEM, CONTACT A QUALIFIED TECHNICIAN. DO NOT TRY TO ADJUST OR REPAIR THE APPLIANCE YOURSELF.

CUSTOMER SERVICE IMPORTANT

DO NOT RETURN THIS Appliance TO THE STORE If you have a problem with this appliance, please contact the W Appliance Co. Customer Satisfaction Center at 1-855-855-0294. DATED PROOF OF PURCHASE, MODEL # AND DATE CODE REQUIRED FOR WARRANTY SERVICE

TROUBLESHOOTING

INDICATOR DISPLAY|

REASON

|

PROBABLE CAUSE

| CHECKPOINTS AND EXCLUSIONS
---|---|---|---
E1| Open circuit of lower baking tray sensor| Unplugged lower baking tray sensor or broken connection wire|

Deliver the appliance to the authorized

Maintenance Department

E2| Short circuit of lower baking tray sensor| Lower baking tray sensor breakdown or connection wire melting adhesion
E3| Open circuit of upper baking tray sensor| Unplugged upper baking tray sensor or broken connection wire
E4| Short circuit of upper baking tray sensor| Upper baking tray sensor breakdown or connection wire melting adhesion

LIMITED WARRANTY
Commercial Chef brand is used under license. Any repair, replacement, or warranty service, and all questions about this appliance should be directed to W Appliance Co. at 1 855-855-0294 from the USA or Puerto Rico.W Appliance Co. warrants to the original purchaser that the appliance will be free from defects in material, parts and workmanship for the period designated for this appliance. The warranty commences the day the appliance is purchased and covers up to a period of 1 year (12 months) for labor/1 year (12 months) for parts (manufacturing defects only).W Appliance Co. agrees that it will, at its option, replace the defective appliance with either a new or remanufactured appliance equivalent to your original purchase during the warranty period. Exclusions: This warranty does not apply to the below:

1. If the appearance or exterior of the appliance has been damaged or defaced, altered or modified in design or construction.
2. If the appliance original serial number has been altered or removed or cannot be readily determined.
3. If there is damage due to power line surge, user damage to the AC power cord or connection to improper voltage source.
4. If damage is due to general misuse, accidents or acts of God.
5. If repair attempts are done by unauthorized service agents, use of parts other than genuine parts or parts obtained from persons other than authorized service companies.
6. On units that have been transferred from the original owner.
7. On appliances that have been purchased as refurbished, like new, second-hand, in a “As-Is” or “Final Sale” terms.
8. To appliances used in a commercial or rental setting.
9. To appliances used in settings other than ordinary household use or used other than in accordance with the provided instructions.
10. To damages for service calls for improper installations.
11. To glass parts and other accessory items that are included with the unit.
12.  Transportation and shipping costs associated with the replacement of the unit.
13.  Food loss for loss due to appliance failure or delay in service, repair or replacement.
14.  Service calls to instruct you how to use your slow cooker.
15. Service calls to repair or replace the house fuse, reset the circuit breaker or correct the wiring in the house.

REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CUSTOMER; W Appliance Co. SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS Appliance, EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW. ANY IMPLIED WARRANTY OF MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE ON THIS Appliance IS LIMITED TO THE DURATION OF THE WARRANTY.
Some states do not allow the exclusion or limitations of incidental or consequential damages, or limitations on how long the warranty lasts. In these cases the above exclusions or limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. Obtaining Service: To obtain service, appliance literature, supplies or accessories please call 1 855-855-0294 to create a ticket for exchange/repair. Please make sure to provide the date of purchase, model number and a brief description of the problem. Our customer service representative will contact you or send detailed return instructions. W Appliance Co. does not warrant that the appliance will work properly in all environmental conditions, and makes no warranty and representation, either implied or expressed, with respect to the quality, performance, merchantability, or fitness for a particular purpose other than the purpose identified within this user’s manual. W Appliance Co. has made every effort to ensure that this user’s manual is accurate and disclaims liability for any inaccuracies or omissions that may have occurred. Information in this user’s manual is subject to change without notice and does not represent a commitment on the part of W Appliance Co.. W Appliance Co. reserves the right to make improvements to this user’s manual and/or to the appliances described in this user’s manual at any time without notice. If you find information in this manual that is incorrect, misleading, or incomplete, please contact us at 1- 855-855-0294. W Appliance Co., 1356 Broadway New York, NY 10018

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