VALBERG WF 1014 A S180C Washing Machine User Manual
- June 2, 2024
- VALBERG
Table of Contents
VALBERG WF 1014 A S180C Washing Machine
Specifications
- Model: 984864 – WF 1014 A S180C
- Washing/drying Capacity: 10kg
- Max.spin speed: 1400rpm
- Net Weight: 67kg
- Rated Voltage: 220 – 240V~
- Heating Power: 1500W
- Washing Power: 250W
- Dimensions: A – 595mm, B – 845mm, C – 540mm, D – 590mm, E – 610mm, F – 1120mm
Product Usage
Installation
- Screw off all transportation bolts for approximately 30mm with a wrench following the arrow direction shown (do not fully screw it off).
- Push four transportation bolts on the horizontal direction inward and loosen transportation bolt.
- Pull out transportation bolt together with rubber part and plastic part.
Transportation Bolt Cover Installation
To ensure safety and reduce noise, install the transportation bolt cover supplied with the unit by leaning and placing the transportation bolt into the hole and pressing it following the shown direction until it clicks.
Important: Keep the transport bolts and the wrench for future transporting of the appliance and in this case refit the transport bolts in reverse order.
Adjustment of the Feet
The appliance must be installed on a solid and level floor surface. If necessary, use a spirit level. If installing on a wooden floor, distribute the weight by placing it on a 60x60cm sheet of plywood at least 3cm in thickness and secure it to the floor. Adjust the 4 leveling feet as required if the floor is uneven; do not insert pieces of wood under the feet.
- Slacken the locknut clockwise using the wrench.
- Lift the machine slightly and adjust the height of the foot by revolving it.
Important: Tighten the locknut by turning it anti-clockwise towards the appliance casing.
Acoustic Absorption Wool Installation
Place the acoustic absorption wool with and along the right-angle impression on the bottom plate (this procedure is unnecessary for some models without acoustic absorption wool).
FAQs
- Q: What should I do if my washing machine is making loud noises during operation?
- A: Check if all transportation bolts have been removed and that the machine is properly leveled on a solid surface. Adjust the leveling feet as needed.
- Q: Can I install this washing machine on a wooden floor?
- A: Yes, you can install it on a wooden floor by placing it on a sheet of plywood to distribute the weight evenly.
“`
05/2023-01
2/2
Washing machine Lave-linge
Wasmachine Lavadora
984864 – WF 1014 A S180C
INSTRUCTIONS FOR USE CONSIGNES D’UTILISATION GEBRUIKSAANWIJZINGEN INSTRUCCIONES DE USO
………………..02 ………………..30 ………………..60 ………………..90
Thank you!
Thank you for choosing this VALBERG product. VALBERG products are chosen,
tested, and recommended by ELECTRO DEPOT, so you can be sure you are getting a
top-quality, easy-to-use product that won’t let you down. We’re confident your
new device will be a pleasure to use every day!
Welcome to ELECTRO DEPOT.
2
EN
Table of Contents
A Product overview B Product usage C Cleaning and
maintenance
Parts Parts supplied Specifications
Installation Before the first wash cycle Preparation of the washing Detergents
and additives Operation
Care and maintenance Troubleshooting guide Transport/handing
3
EN
Product overview
Parts
Worktop Control panel Detergent dispenser Door Plinth covering pump access
Adjustable feet
NOTE: Control panel layout and appearance will depend on the model.
Parts supplied
Package with small items
Instruction for use, installation guide, warranty card (depends on model)
4
EN
A Product overview
4 plastic caps
Wrench Inlet hose (inside the machine or already installed) · Cold inlet hose
· Hot inlet hose (if available, depending on models)
“U”-bend (inside the machine or already installed)
Bottom cover (depends on model)
5
EN
A Product overview
Specifications
Model: Washing/drying Capacity: Max.spin speed: Net Weight: Rated Voltage: Heating Power: Washing Power: Dimension A: B: C: D: E: F:
984864 – WF 1014 A S180C 10kg
1400rpm 67kg
220 – 240V~ 1500W 250W
595mm 845mm 540mm 590mm 610 mm 1120mm
6
EN
Product usage
Installation
BEFORE USING THE WASHING MACHINE Removing the packaging and inspection · After
unpacking, ensure that the washing machine is undamaged. If in doubt, do not
use
the washing machine. Contact After-Sales Service or your local retailer. ·
Check that the accessories and supplied parts are all present. · Keep the
packaging materials (plastic bags, polystyrene parts, etc.) out of reach of
children,
as they are potentially dangerous. Remove the transport bolts
Important: · Transport bolts which are not removed can cause damage to the
appliance.
1. Screw off all transportation bolts for approx. 30mm with wrench following
the direction of arrow shown (not fully screw it off).
2. Push four transportation bolts on horizontal direction inward and loose
transportation bolt.
3. Pull out transportation bolt together with rubber part and plastic part.
7
EN
B Product usage
4. To ensure safety and reduce noise, you should install the transportation
bolt cover supplied with the unit (see the annex accompanying the unit). Lean
and place the transportation bolt into hole and press it following the shown
direction until it clicks.
Important: Keep the transport bolts and the wrench for future transporting of
the appliance and in this case refit the transport bolts in reverse order.
Adjustment of the feet The appliance must be installed on a solid and level
floor surface (if necessary use a spirit level). If the appliance is to be
installed on a wooden floor, distribute the weight by placing it on a 60x60cm
sheet of plywood at least 3cm in thickness and secure it to the floor. If the
floor is uneven, adjust the 4 leveling feet as required; do not insert pieces
of wood etc. under the feet. 1. Slacken the locknut clockwise (see arrow)
using the wrench.
2. Lift the machine slightly and adjust the height of the foot by revolving it.
Higher
Lower
Important: tighten the locknut by turning it anti-clockwise towards the appliance casing.
8
EN
B Product usage
Install bottom cover To realize quieter operation, a bottom cover is supplied
with the unit (only applies to some of the Hisense washers). After installing
the cover at the bottom of the washer, the noise level will be greatly
reduced. Please ask for advice from specialists before installing the cover,
nevertheless, the machine can be used without the bottom cover. Noise-
reduction bottom plate installation instructions 1. Before installing the
noise-reduction bottom plate, align and paste the acoustic absorption
wool with and along the right-angle impression on bottom plate (this procedure
is unnecessary for some of the models without acoustic absorption wool).
Right-angle impression
2. Remove surface paper on double sided tape at four sides of the bottom
plate.
Double sided tape
9
EN
B Product usage
3. Incline the machine to an angle of 40° and let the side with right-angle
notch face towards front of the washing machine, as shown in the figure.
Insert the side with oblique-angle notch between two foot screws at back of
the washing machine completely in place. Then, install the bottom plate and
ensure that it contacts with bottom of the washing machine closely.
PUMP
4. Press the double sided tape on four sides manually to secure the noise-
reduction palte to the machine body firmly.
Connect the water supply inlet hose 1. If the water inlet hose is not already
installed, it must be screwed to the appliance. The
blue marked hose is only for cold water. 2. Screw by hand the inlet hose onto
the tap, tightening the nut.
Attention: · No kinks in the hose! · The appliance must not be connected to
the mixing tap of an un-pressurized
water heater. · Check water-tightness of connections by turning the tap
completely on. · If the hose is too short, replace it with a suitable length
of pressure resistant
hose (1000 kPa min). · Check the inlet hose regularly for brittleness and
cracks and replace if
necessary. · The washing machine can be connected without a non-return valve.
10
EN
B Product usage
Connect the drain hose In case the drain hose is installed as shown below: 1.
Unhook it only from the right clip (see arrow)
2. Connect the drain hose to the Drain or hook it over the edge of a sink by
means of the “U” bend. Fit the “U” bend E, if not already installed, at the
end of the drain hose.
Notes: · Ensure that there are no kinks in the drain hose. · Secure the hose
so that it cannot fall down. After wash phase, machine will
drain out hot water. · Small hand basins are not suitable. · To make an
extension use a hose of the same type and secure the connections
with clips. · Max. Overall drain hose length: 2.50 m.
11
EN
B Product usage
Before the first wash cycle
To remove any residual water used during testing by the manufacturer, we
recommend that you carry out a short wash cycle without laundry. 1. Open the
tap. 2. Close the door. 3. Pour a little detergent (about 30 ml) into the main
wash chamber of the detergent
dispenser. 4. Select and start a short programme.
Preparation of the washing
1. Sort the laundry according to… · Type of fabric / care label symbol
Cottons, mixed fibres, easy care/synthetics, wool, handwash items. · Colour
Separate coloured and white items. Wash new coloured articles separately. ·
Loading
Wash items of different sizes in the same load to improve washing efficiency
and distribution in the drum. · Delicates Wash small items (e.g. nylon
stockings, belts etc.) and items with hooks (e.g. bras) in a cloth bag or
pillow case with zip. Always remove curtain rings or wash curtains with the
rings inside a cotton bag. 2. Empty all pockets Coins, safety pins etc. can
damage your laundry as well as the appliance drum and tub. 3. Fasteners Close
zips and fasten buttons or hooks; loose belts or ribbons should be tied
together. Stain removal Blood, milk, eggs etc. are generally removed by the
automatic enzyme phase of the programme. · To remove red wine, coffee, tea,
grass and fruit stains etc. add a stain remover to the main wash chamber of
the detergent dispenser. · Pre-treat heavily-soiled areas with stain remover
if necessary.
Dyeing · Only use dyes that are suitable for washing machines. · Follow the
Manufacturer’s instructions. · Plastic and rubber parts of the washing machine
can be stained by dyes.
Loading the laundry 1. Open the door. 2. Load the articles one at a time
loosely into the drum, without overfilling. Observe the load
sizes given in the quick reference guide.
12
EN
B Product usage
Note: Overloading the machine will result in unsatisfactory washing results
and creased laundry.
3. Close the door.
Detergents and additives
Always use high efficiency, low foam detergent for a front load machine. The
choice of detergent depends on: · type of fabric (cottons, easy
care/synthetics, delicate items, wool).
Note: Use only specific detergents for washing wool.
· colour · the wash temperature · degree and type of soiling
Remarks: Any whitish residues on dark fabrics are caused by insoluble
compounds used in modern phosphate-free powder detergents. If this occurs,
shake or brush out the fabric or use liquid detergents. Use only detergents
and additives specifically produced for domestic washing machines. When using
descaling agents, dyes or bleaches for the pre-wash, make sure that they are
suitable for use in domestic washing machines. Descalers could contain
products which could damage your washing machine. Do not use any solvents
(e.g. turpentine, benzine). Do not wash fabrics that have been treated with
solvents or flammable liquids.
Dosage Follow the dosage recommendations on the detergent pack. They depend
on: · degree and type of soiling · size of wash
follow the detergent manufacturer’s instructions for a full load; half load:
3/4 the amount used for a full load; minimum load (about 1 kg): 1/2 the amount
used for a full load; · water hardness in your area (ask for information from
your water company). Soft water requires less detergent than hard water.
13
EN
B Product usage
Notes: Too much detergent can result in excess foam formation, which reduces
washing efficiency. If the washing machine detects too much foam, it may
prevent spinning. Insufficient detergent may result in grey laundry in time
and also calcifies the heating system, drum and hoses.
Where to put detergent and additives The detergent drawer has three chambers
(fig. “A”)
Prewash chamber · Detergent for the prewash / soak
Mainwash chamber · Detergent for the main wash · Stain remover · Water
softener (water hardness class 4)
Softener chamber · Fabric softener
14
EN
B Product usage
Notes: · Keep detergents and additives in a safe, dry place out of the reach
of children. · Liquid detergents can be used for programmes with prewash.
However, in
this case a powder detergent must be used for the main wash. · Do not use
liquid detergents when activating the “Delay End” function (if
available on your washing machine). · To prevent dispensing problems when
using highly concentrated powder and
liquid detergents, use the special detergent ball or bag supplied with the
detergent and place it directly inside the drum. · When using descaling
agents, bleaches or dyes, make sure that they are suitable for washing
machines. Descalers could contain compounds that can damage parts of your
washing machine. · Do not use any solvents in the washing machine (e.g.
turpentine, benzine).
Operation
This washing machine is equipped with automatic safety functions which detect
and diagnose at an early stage and react appropriately.
Control Panel
“Temp.” button Child Lock Function “Spin” button Mute Function “Steam” button “Option” button
“Delay End” button
“Start/Pause” button
“Power” button
Program selector Program and function status display window
15
EN
B Product usage
Programmes
Program
Care Label
Material / Level of Soiling Washing temperature selected as per the Care Label instruction.
Maximum Wash Load (kg)
Cotton –, 20ºC, 30ºC, 40ºC, 60ºC, 90ºC
Heavily and moderately soiled cotton, or linen. For very heavily soiled items select the “Prewash” function.
10
Allergy (2) 40ºC, 60ºC
It is suitable for high temperature resistant and less fading fabrics, which removes allergens such as pollens, mites and parasites through high temperature steam.
3
Eco 40-60 (1)
—
Normally soiled cotton laundry.
10
Wool –, 20ºC, 30ºC,
40ºC
Babycare (2) 40ºC, 60ºC, 90ºC
Machine washable wool. (Refer to the washing label attached to the clothing)
2
It is suitable for baby clothes and underwear, etc., which sterilizes and disinfects through high temperature steam.
3
Dark Wash
–, 20ºC, 30ºC,
—
Dark textiles made of cotton and dark easy-care textiles
5
40ºC, 60ºC
Quick 15′
–, 20ºC: 15mins,
30ºC: 20mins,
40ºC: 30mins
Cotton, mixed fabrics. Items worn for a short time or newly bought.
1,0
(preferred deep
wash in a shorter
time)
Mix
–, 20ºC, 30ºC,
Mixed loads of moderately soiled cotton and synthetic fabrics.
7
40ºC
Sports
–, 20ºC, 30ºC,
Sportswear and leisure wear made from micrSbre fabrics.
5
40ºC
Synthetics
–, 20ºC, 30ºC,
Moderately soiled synthetics, cotton blended fabrics.
7
40ºC, 60ºC
20ºC
—
This program is suitable for cotton clothes with light stains, energy saving.
10
Drum Clean 90ºC
—
Program to remove dirt and bacterial residue that can breed in the machine after it has been used for a period, especially when low temperature washes are used regularly.
—
Rinse & Spin
—
This program is defaulted to two rinses and spin.
10
Spin
—
Select the length, and speed, of the spin manually.
10
: Optional Functions Yes : Detergent Required — : Cannot be selected — : Temperature of unheated water (1) Wash performance test program are: Eco 40-60. (2) Allergy Steam and Baby Steam Care both washing are suitable to sterilize the colorfast clothes. When you see the door glass with water mist, please don’t put your hand on the door glass or open the dispenser to prevent burns.
16
EN
B Product usage
Detergent Compartment
Wash Program Functions
Prewash
Main wash
Softener
Delay End
Prewash Extra rinse Default
Intensive
rinse times
Steam
Spin
Temp.
Maximum spin speed (rpm)
Yes
3
1400
Yes
—
Yes
—
4
—
—
1
—
—
1400
—
1400
—
Yes
—
2
—
—
600
Yes
3
1400
Yes
2
—
1000
—
Yes
—
1
—
—
800
Yes
Yes
Yes
Yes
—
Yes
—
—
—
—
—
—
2
1400
2
1000
3
1200
2
—
—
1400
—
—
1
—
—
—
—
800
—
2
—
—
—
—
0
—
—
—
1400
—
1400
17
EN
B Product usage
Add Detergent, Close the Door and Set the Program
Load the clothes to be washed in the drum and close the door. Add the
detergent into the relevant compartments for the type of program you are going
to select, Add detergent as described in Detergent and Additives section. 1.
Turn on the power. 2. Spin program selection knob to required program 3.
Select washing temperature, spin speed by pressing “Temp”, “Spin” buttons. 4.
Press “Option” button to select additional functions. 5. After starting the
program, display window displays program length (hours: minutes) and
additional function options in sequence.
Program Wool
20°C
Cotton, Eco 40-60, Dark Wash, Sports,
Washing temperature select
Laundry and textile
–, 20, 30,40°C
Wool fabric
20°C
Synthetic materials, coloured laundry
made from easy care Fres
Synthctic materials,
–, 20, 30,40, 60°C
coloured laundry made from cotton or
linen
Cotton, Eco 40-60, Dark Wash, Babycare,
Allergy
40, 60, 9 °C
White laundry made from boil-proof cotton
or linen
Recommended detergent
Mild detergent
Colour or mild detergent without optical brighteners
Colour detergent free of bleach and optical brighteners
Strong detergent containing bleach
and optical brighteners
Addition function selection At standby state, press “Option” button to select
additional function for current program. Select only one function for each
press, and then corresponding icon EWLIW After starting up, program cannot be
changed.
Pre-wash · Select the function to conduct pre-wash so as to enhance washing
effects and better
remove stains. This function is suitable for heavy dirt clothes. · Before
MRowing, laundry detergent/ washing powder can be added to pre-wash box, and
washing powder must be added to main wash box.
Extra Rinse After set the function of rinsing adding, the program runs the
rinsing process once again before running the softening, and the total running
time of the program increases accordingly.
Intensive The function can be selected to prolong washing time, strengthen
washing effects and better remove stain.
18
EN
B Product usage
Inlet water warning If tap is not opened, or water pressure is over low,
display screen will prompt “F01” to give alarm.
Drainage warning If the pipe is squeezed, drainage will not be smooth. In case
of failing to completely drain for long time, display screen will prompt “F03”
to give alarm.
Door Lock Icon After the program starts the Door Lock icon will light up and
the door will be locked. · After completing program, door lock unlocks
automatically. When the washing machine
is paused, if the door lock opening conditions are met, the door lock will
open. · When door lock indicator light flashes, door shall not be opened
forcibly so as to avoid
personal injury.
Delay End Function Delay end function allows to run the machine at the
consumers’ convenience, for example, at night when electricity is cheaper. ·
Only under the standby mode, this button is valid for selecting the
reservation time. · After the reservation function is selected, the time will
increase 1h when each time the
reservation button is pressed. Before reservation, if the program time does
not satisfy the integral multiple of 1h, it shall be completed by pressing the
reservation key for the first time, and then the time increases 1h when each
time the reservation button is pressed. If the reservation is selected, before
the program runs, the current reservation can be canceled by turning the
button to select other programs. · The delay time must be longer than the wash
program length as the delay time is the time program will finish. For example:
if the selected program time is 02:28, the delay time selected must be between
03:00 and 24:00. · When the reservation process is operated, the icon of
“reservation time” will be on. When the reservation process is finished, the
icon of “reservation time” will be off.
Steam Press briefly, add steam function, and the steam icon will light up.
Press twice to cancel the function, and cycle in sequence.
Mute Function When the machine is in the state of holding, pause or operation,
press “Spin + Steam” buttons for 2 seconds. All the buzzing will be turned off
except the alarms. When the machine is in the mute state, press “Spin + Steam”
buttons for 2 seconds. All the buzzing will be activated.
Automatic weighting Washing machine displays “—-” after startup, indicating
that it is weighing automatically. It will adjust program length (hours:
minutes) automatically according to weight of clothes.
Child Lock To strengthen the safety of children, this machine is equipped with
Child Lock function. When the programme starts, press “Temp. + Spin” button
for 2 seconds. Child Lock icon will light up, and then Child Lock is set up.
Repeat the same operation, the Child Lock will be released.
19
EN
B Product usage
· When the Child Lock is set, all function buttons will be shielded. · When
you turn off the machine,child lock is released. · After completing program,
child lock will automatically unlock.
To Start the Program After you have selected your options and placed detergent
withinthe detergent dispenser, turn on the water tap and press the ” ” button.
The screen will display the current program progression. It also displays the
remaining program time.
To Cancel the Program or Reselect the Options 1. Press the ” ” button for 3
seconds to turn off the machine. 2. Select the new program and options. 3.
Press ” ” button to turn on the machine without adding any extra detergent.
End of the Program The washing machine shows “END” at the end of the program,
when the door is unlocked. Press the ” ” button, the power will be cut off. If
there is no button or knob operation within 2 minutes, the program will
automatically power off.
Reload in Process If you want to reload clothes in the process of washing,
please press ” ” button. · If reload icon light up, the door can be opened in
the process, remaining time and the
Door Lock icon in display will flash. Then the Door Lock icon will go out, and
the door can be opened. · If reload icon doesn’t light up, the Door Lock icon
doesn’t flash, it indicates that current temperature is over 50°C or you have
passed the time for reloading in the process, namely no clothes allowed to
load into the machine.
Programme Instructions 1. The eco 40-60 programme is able to clean normally
soiled cotton laundry declared to be
washable about 40°C to 60°C, together in the same cycle, and that this
programme is used to assess the compliance with the EU ecodesign legislation.
2. The power consumption of the off-mode is 0.49W. 3. The most efficient
programmes in terms of energy consumption are generally those that perform at
lower temperatures and longer duration. 4. Loading the household washing
machine up to the capacity indicated by the manufacturer for the respective
programmes will contribute to energy and water savings. 5. Correct use of
detergent, softeners and other additives. Do not apply excessive detergent.
This may affect the washing results adversely. 6. Periodic cleaning, including
optimal frequency, and limescale prevention and procedure. 7. Noise and
remaining moisture content are influenced by the spinning speed: the higher
the spinning speed in the spinning phase, the higher the noise and the lower
the remaining moisture content. 8. The product information and QR code are
reflected in the energy consumption label, the product registration
information can be obtained by scanning the QR code. 9. The information of
standard programmes.
20
EN
B Product usage
Program
Selected Temperature
(°C)
Rated Capacity
(kg)
Maximum temperature
in drum (°C)
Program duration (h:min)
Energy consumption (kWh/cycle)
Water consumption
(litres/ cycle)
Remaining moisture content (%)
Maximum speed reached (rpm)
Eco 40-60 full load
–
10
40
3:59
1.020
55.0
51.00
1400
Eco 40-60 half load
–
5
28
3:00
0.430
40.0
53.00
1400
Eco 40-60 1/4 load
–
2.5
24
3:00
0.220
30.0
53.50
1400
20’C
20
10
20
1:50
0.200
85.0
51.00
1400
Cotton
60
10
55
3:29
1.560
108.0
53.00
1400
MIX
40
7
45
1:00
0.850
69.0
45.00
1400
Quick 15′
40
1
38
0:30
0.330
22.0
55.00
800
The values given for programmes other than the eco 40-60 programme are indicative only.
Emergency door opening In case of failure to open the door due to power outage or other special circumstances, the door lock lever at the drainage pump door can be used for emergency opening.
Notes:
· Do not operate when the machine is working normally; · Before operation,
please make sure that the inner barrel has stopped turning,
without high temperature, and the water level is lower than the clothing
inlet. If the water level is higher than the clothing inlet, drain off water
through the drain-away pipe (if available) or by slowly unscrewing the filter.
· Operation method: Open the cover of drainage pump door, pull down the lock
lever with the help of a tool, and then the door can be opened(indicated in
the figure).
Door lock lever
21
EN
Cleaning and maintenance
Care and maintenance
Appliance exterior and control panel · Can be washed down with a soft, damp
cloth. · A little neutral detergent (non abrasive) can also be used. · Dry
with a soft cloth. Door seal · Clean with a damp cloth when necessary. · Check
the condition of the door seal periodically. Detergent dispenser 1. Press the
release lever in the main wash compartment
downward and remove the drawer. (fig.”B”) 2. Remove siphon in softener slot.
(fig.”C”). 3. Wash all the parts under running water. 4. Refit the siphon in
the detergent drawer and fit the drawer
back inside its housing.
Filter We recommend that you check and clean the filter regularly, at least
two or three times a year. Especially: · If the appliance is not draining
properly or if it fails to perform
spin cycles. · If the pump is blocked by a foreign body (e.g. buttons, coins
or
safety pins).
22
EN
C Cleaning and maintenance
IMPORTANT: Ensure that the water has cooled before draining the appliance. 1.
Stop the appliance and unplug it. 2. Insert removal tool like slotted
screwdriver into the small opening of bottom baffle, press the bottom baffle
downward with much strength and open it. 3. Put a flat container under filter
door and then drain with emergency drain pipe (see [draining residual water]
for specific operation methods). Then, loosen filter anticlockwise and
completely unscrew and remove the filter. 4. Clean the filter and the filter
chamber. 5. Check that the pump rotor moves freely. 6. Re-insert the filter
and screwit in clockwise as far as it will go. 7. Reinstall the plinth.
23
EN
C Cleaning and maintenance
Water supply hose Check the supply hose regularly for brittleness and cracks
and replace it if necessary using a new hose of the same type (available from
After-Sales Service or specialist dealer). Mesh filter for water connection
Check and clean regularly. For washing machines with an inlet hose as shown on
pictures “D”, 1. Close the tap and loosen the inlet hose on the tap. 2. Clean
the internal mesh filter and screw the water
inlet hose back onto the tap. 3. Now unscrew the inlet hose on the rear of the
washing machine. 4. Pull off the mesh filter from the washing machine
connection with universal pliers and clean it. 5. Refit the mesh filter and
screw the inlet hose on
again. 6. Turn on the tap and ensure that the connections
are completely water-tight.
24
EN
C Cleaning and maintenance
Troubleshooting guide
Depending on the model, your washing machine is equipped with various automatic safety functions. This enables faults to be detected in good time and the safety system can then react appropriately. These faults are frequently so minor that they can be resolved within a few minutes.
Problem The washing machine will not start, no indicator lamps are on. The
washing machine will not start… and the “Start/ Pause” indicator lamp flashes.
The appliance stops during the programme (varies depending on model).
Residue from detergent and additives left in the detergent drawer at end of
wash.
Machine vibrates during spin cycle.
Check whether / Possible cause
· the mains plug is inserted into the socket · the wall socket is functioning
correctly (use a table
lamp or similar appliance to test it).
· the door is properly closed (child safety); · the “Start/Pause” button has
been pressed; · the “Water tap closed” indication lights up. Open the
water tap and press the “Start/Pause” button.
· the door has been opened and the “Start/Pause” indicator lamp is flashing.
Close the door and press the “Start/Pause” button again.
· Check if there is too much foam inside, machine enters kill-foam routine.
The machine will run again automatically after a period.
· the washing machine’s safety system has been activated (see “Fault
description table”).
· the cover grid of the softener chamber and the separator of the main wash
chamber are correctly installed in the detergent dispenser and all parts are
clean (see “Care and maintenance”);
· sufficient water is entering. The mesh filters of the water supply could be
blocked (see “Care and maintenance”);
· the position of the separator in the main wash chamber is adapted to the use
of powder or liquid detergent (see “Detergent and additives”).
· the washing machine is level and standing firmly on all four feet;
· the transport bolts have been removed. Before using the machine, it is
imperative that the transport bolts are removed.
25
EN
C Cleaning and maintenance
Problem Final spin results are poor.
If your washing machine has a time display: the programme time initially
displayed is lengthened / shortened by a period of time:
Check whether / Possible cause
The washing machine has an imbalance detection and correction system. If
individual heavy items are loaded (e.g. bathrobes), this system may reduce the
spin speed automatically or even interrupt the spin completely if it detects
too great an imbalance even after several spin starts, in order to protect the
washing machine. · If the laundry is still too wet at the end of the cycle,
remove some articles of laundry and repeat the spin cycle. · Excessive foam
formation may prevent spinning. Use the correct amount of detergent. · Check
that the spin speed selector has not been set to “0”.
This is a normal capacity of the washing machine to adapt to factors that can
have an effect on the wash programme time, e.g.: · excess foam formation; ·
load imbalance due to heavy items of laundry; · prolonged heating time due to
reduced inlet water
temperature; Because of influences like these, the time remaining in the
programme run is recalculated, and updated if necessary. In addition, during
the filling phase, the washing machine determines the load and if necessary
adjusts the initial programme time displayed accordingly. During such update
periods, an animation appears on the time display.
Enter the after-sales query mode 1. In the OFF mode, press the ” ” + ” ” + ” ” to enter the after-sales inquiry mode. 2. It displays the number of operation cycles. 3. Press ” ” to switch cycles or fault codes 4. When querying fault codes, press the ” ” to page up and the ” ” to page down. 5. Press the ” ” button for 3 seconds you will exit query mode.
26
EN
C Cleaning and maintenance
For Models with Single Inlet Fix the inlet hose to the cold water tap and to
the inlet valve on the rear side of the machine as (Fig.1).
Cold fill
Inlet valve
Ensure that: All connections are tightly fixed.
WARNING! · Do not allow children to operate, crawl on, be near or inside your
washer. · Note that during the wash cycles, the surface temperature of the
porthole
door may increase. · Close supervision of children is necessary when the
appliance is used near
children.
Fault Code List
Displayed on Display Window “F01” “F03” “F13” “F14” “F24” Else fault code,
“F04-F98” “Unb”
Fault Description
Water inflow fault Drainage fault Door lock fault
Door unlock fault Overflow or too much foam.
Electronic module fault. Unbalance alarm
“F01” displayed on screen
The machine is not fed with water or insufficient water. Check: · Faucet is
fully open and has enough water pressure. · Water inlet pipe is knotted or
not. · Filtering net of water inlet pipe is blocked or not (refer to
maintenance and repair).
27
EN
C Cleaning and maintenance
· Water pipe is frozen or not. Press “Start/Pause” key after fault is removed.
If fault occurs again, please contact with after-sale service (refer to after-
sale service.).
“F03” displayed on screen The washer is not emptied. The washer stops the
program being executed. Shut down the machine and disconnect power supply.
Check: · Drain pipe is knotted or not. · Filter in drain pump is blocked or
not (refer to the cleaning of filter in drain pump)
IMPORTANT: Ensure that the water has cooled before draining the appliance.
· the drain hose is frozen up. Plug in the appliance again. Select and start
the “Spin” programme or push the “Start/Pause” button for at least 3 seconds
and restart the desired programme. If the fault occurs again, please contact
After-Sales Service (see “After-Sales Service”).
Fault code The washer stops when the program is running. The display window
shows fault code “F13”, “F14”, “F24”, else fault codes from “F04” to “F98” or
“Unb”.
If fault code “F13” is shown Door lock is abnormal. Start program for 20 sec
and unlock the washer door (PTC) to check whether the door is closed. Open or
close it again. After fault is removed, press “Start/Pause” key. If fault
occurs again, disconnect power supply and contact with after-sale service.
If fault code “F14” is shown Door open fault. Action: Press “Start/Pause”
button. The washing machine will try to open the door. The alarm will not be
removed until the door is unlocked. Or turn the nub to off for 3 seconds to
turn off the machine. Choose the desired programmme to start the machine. The
alarm will be removed.
If fault code “F24” is shown Water level reaches overflow level. Remove it by
pressing “Start/Pause” key and feed water. Select and start required program.
If fault occurs again, disconnect power supply and contact with after-sale
service.
28
EN
C Cleaning and maintenance
If else fault code “F04” to “F98” is shown Electronic module fails. Turn the
nub to Off for 3 seconds to turn off the machine. After fault is removed,
press “Start/Pause” key. If fault occurs again, disconnect power supply and
contact with after-sale service.
If fault code “Unb” is shown Unbalance alarm shall be solved by the following
methods. 1. Laundry winding Turn the knob to “off” for 3 seconds for shutdown,
open the door, shake the clothes and put them back into the washing machine,
then select the single dewatering program to dry again. 2. Too light-weighted
laundry Turn the knob to “off” for 3 seconds for shutdown, open the door, put
in one or two towels, and then select the single dewatering program to dry
again.
Before contacting After-Sales Service: 1. Try to remedy the problem yourself
(see “Troubleshooting Guide”). 2. Restart the programme to check whether the
problem has solved itself. 3. If the washing machine continues to function
incorrectly, call After-Sales Service.
Transport/handing
Never lift the appliance by the worktop when transporting. 1. Pull out the
mains plug. 2. Turn off the tap. 3. Disconnect the inlet and drain hoses. 4.
Eliminate all water from the hoses and from the appliance (see “Removing the
Filter”,
“Draining Residual Water”). 5. Fit the transport bolts (obligatory). 6. The
machine is over 55 kg in weight, two persons are needed to move it.