Intezze SWING True Wireless Earbuds with Charging Metal Case User Manual

May 15, 2024
Intezze

USER MANUAL SWING
True Wireless Earbuds with Charging Metal Case
www.intezze.com

Earbuds descripon and packaging

Intezze SWING True Wireless Earbuds with Charging Metal Case - Earbuds
descripon and packaging 1

*Note: When you need to charge for charging case, push 2x on the top right side of the case and you will see the USB-C port.

The package contents:

| | |
---|---|---|---
Manual| Charging Cable| Silicone earps
4 pairs (S, M, L ,XL)| Filters for protecon
against dust and earwax
3 pairs

First pairing of the earbuds

Before using the earbuds, peel the protective film off the charging pins and then put the earbuds back into the case. Turn on Bluetooth on your phone. Remove both earbuds from the case and wait for about 10 seconds until pairing mode is activated (both earbuds start flashing white). Search for “Intezze SWING” in the available Bluetooth devices on your phone and confirm the pairing. You will then hear “Connected” in the earbuds and the LEDs on the earbuds will switch off. If the earbuds do not flash when removed from the case, put them back in and charge them in the case using the included USB-C cable.

Switching the earbuds ON/OFF

Switching ON
Method 1: The earbuds switch on automatically when removed from the charging case.
Method 2: With the earbuds switched off, hold both touch pads for about 2 seconds. The LEDs light up white and “Intezze on” is heard in the earbuds.

Switching OFF
Method 1: The earbuds automatically switch off after they are inserted into the case. This does not apply if the case is completely discharged.
Method 2: Turn off Bluetooth on your phone. The earbuds will automatically switch off after 3 minutes.
Method 3: Turn off Bluetooth on your phone and hold both touch pads for about 6 seconds. The LEDs light up red, “Intezze off” is heard and the earbuds switch off.

Controlling the earbuds

Play/Pause 2x tap the L or R touch pad of the earbud
Previous track 3x tap the L touch pad of the earbud
Next track 3x tap the R touch pad of the earbud
Volume up + 1x tap the R touch pad of the earbud
Volume down – 1x tap the L touch pad of the earbud
Answer a call 1x tap the L or R touch pad
Hang up 2x tap the L or R touch pad
To cancel dialling 2x tap the L or R touch pad of the earbud
To reject a call 2x tap the L or R touch pad
Sound modes Hold the L or R touch pad for approx. 2 seconds
Voice assistant 4x tap the L or R touch pad of the earbuds
Cancelling the assistant 2x tap the L or R touch pad of the earbuds

Resetting the earbuds

If the earbuds cannot be connected to the phone, or if only one earbud is playing, you can reset the earbuds in the following way:

  1. Remove “Intezze SWING” from the list of paired devices on your phone (ideally also turn off Bluetooth on your phone).
  2. Remove both earbuds from the charging case. The LEDs will flash white after a while and then “Pairing” will be heard.
  3. Quickly tap the touch pad of both earbuds 5 times. The LEDs on both earbuds will briefly light up red and then you will hear “Reset successful”.
  4. Place the earbuds next to each other so that you can see them. The LEDs on both earbuds flash white and red for approximately 10 seconds.
  5. After this, “Pairing” will be heard in the earbuds and the LEDs on the earbuds will flash white.
  6. Now your earbuds can be paired with your phone again.

Charging

We recommend charging the earbuds and the case before the first use.
Earbuds: The earbuds will start charging automatically after inserting them into the case. The LEDs on both earbuds will glow red during charging. This does not apply if the case is completely discharged.
Case: Connect the case to the charger using the included USB-C cable. Push 2x on the top right side of the case and you will see the USB-C port, see the image on front page.

LED indication on the case

STATUS Case charging| LED indication
During charging, the LED on the case gradually changes colour:
red: 5 – 33 % ; yellow 34 – 66 % ;
white: 67 – 100 %
---|---
Case charging finished| LED goes off. Charging the case takes approximately 2 hours.
Low battery in the case sfas| If the battery capacity drops below 5 %, the red LED lights up and flashes 8 times before going off within 4 seconds
High temperature in the case| The red LED flashes 3 times every 3 seconds until the case returns to normal temperature

LED indication on the earbuds

STATUS
Switching ON
Switching OFF
Pairing mode
Connected
Incoming call
Charging
Charging finished
Low battery capacity| LED indication
white LED lights up for 1 second
red LED lights up for 2 seconds
white LED flashes
LED is off
white LED flashes twice every 3 seconds
red LED is lit
LED goes off
red LED flashes twice every 30 seconds
---|---

Messages in the earbuds

STATUS
Switching ON
Switching OFF
Pairing mode
Connected
Disconnected
Low battery
Music mode
Noise cancellation mode
Transparency mode
Maximum volume
Call answered
Call ended
Call rejected
Minimum volume| MESSAGE
Intezze ON
Intezze OFF
Pairing
Connected
Disconnected
Low battery
Music mode
ANC mode
Transparency mode
Maximum Volume
Beep
Beep
Beep

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Caution

  1. In order to connect the charging pins, it is necessary to first remove the protective film from the earbud pins.
  2. Fully charge the case together with the earbuds prior to first use.
  3. If you do not use the earbuds for a long time, charge them regularly once a month together with the case to avoid damaging the batteries (shortening their service life).
  4. Keep the volume at the lowest possible level. Listening at loud volumes for an extended time may damage your hearing irreversibly!
  5. Children must be supervised by an adult when using the earbuds. Risk of swallowing small parts.
  6. Clean using a slightly damp cloth only.
  7. Do not use the earbuds out of the allowed temperature range of -15 °C to +50 °C.
  8. Do not charge the case or earbuds in places with a temperature lower than 0 °C.
  9. Do not leave the earbuds or case in direct sunlight for long periods of time and generally in places with high temperatures, e.g. in the car on hot sunny days.
  10. Never disassemble or otherwise repair the earbuds yourself.
  11. Keep the earbud grilles on both earbuds clean in order to avoid sound degradation.
  12. Using the earbuds in a very dusty or humid environment may result in damage to the earbuds.
  13. Always make sure the earbuds are completely dry before putting them in the case (watch out for drops of sweat).
  14. For hygiene reasons and to maintain high sound quality, we recommend replacing the filters every 6 months (3 pairs of replacement filters are included).
  15. We recommend cleaning or at least drying your ears (e.g. after a bath) before using the earbuds. This minimises the risk of clogging of the earbud filters.

Warranty conditions

THE WARRANTY DOES NOT COVER THE FOLLOWING SITUATIONS:

  1. Damage caused by tampering with the device.
  2. Filters clogged by earwax (may not be properly visible) or otherwise dirty. Package contains 3 extra pairs. You can order more filters here: info@intezze.com
  3. Earbuds with the earbud duct filters removed.
  4. Physical damage to the earbuds caused by a fall or impact.
  5. Damage caused by force majeure.
  6. Oxidation of power contacts caused by moisture.

Content subject to change.
Problem? Feel free to contact us. We will be glad to help you.
info@intezze.com

References

Read User Manual Online (PDF format)

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