COINTRA TDF plus 30 S Electric Water Heaters Instruction Manual

June 12, 2024
COINTRA

COINTRA TDF plus 30 S Electric Water Heaters

COINTRA-TDF-plus-30-S-Electric-Water-Heaters-product

ATTENTION: DO NOT CONNECT TO THE MAINS BEFORE FILLING, IRREVERSIBLE DAMAGE TO THE APPLIANCE MAY OCCUR.

SAFETY WARNINGS

  • Water heated to over 50 °C can cause serious, immediate burns if it comes directly out of the taps. Children, disabled persons and the elderly are particularly at risk. We recommend you fit a thermostatic mixing valve to the water supply pipe, marked red.
  • The water temperatures inside the heater can reach up to 80 °C. Take care to adjust the water temperature in the tap by mixing it with cold water, inserting your hands only. Do not let water come into contact with the rest of your body directly at first.
  • The unit must be installed and set up by a qualified technician in compliance with local laws and health and safety regulations.
  • Any fault that occurs affecting electrical components must be checked and repaired by the Authorized Technical Service only.
  • During winter, if the heater is going to be disconnected from the power supply for a long period of time, the water tank can be emptied to prevent damage from freezing, if this risk applies. Please remember to turn off the heater before emptying it.
  • If the power cable is worn or frayed, it must be replaced by the manufacturer, its after-sales service or persons qualified to do so, to prevent any possible danger.
  • Ensure that the electrical installation is fitted with the mandatory differential switch in compliance with regulations.
  • The electric heater must be installed in such a way that any person who is taking a bath or shower does not have to use the switches and other set-up devices, maintaining 0.6 metres between the electric heater and the bath or shower.
  • This unit may be used by children aged 8 years and up and by persons with impaired physical, sensory or mental abilities or lack of experience or knowledge, provided they are given the appropriate supervision and instructions to use the heater in a safe manner and they understand the hazards associated with its use. This unit is not a toy. Children must never play with it. The cleaning and maintenance to be carried out by the user must not be done by children without supervision.
  • The hot water temperature is controlled by a thermostat that also acts as a safety device which can be re-armed to prevent dangerous over-heating.
  • Do not tamper with the excess pressure safety device, only move it from time to time to ensure that it is not stuck and eliminate any dirt or grease that may have been deposited on it; the device intake tube must be fitted with a safety device that complies with the relevant standard, calibrated to a maximum pressure of 0.8 MPa, to include at least: a tap, retention valve, safety valve and hydraulic load cut-off.
  • It is normal for water to drip from the excess pressure safety device and the EN 1487 safety device when the unit is heating up. For this reason, a drain must be fitted that is in the open air, with a pipe continuously tilted downwards, in an area that is not subjected to sub-zero temperatures.

Water hardness

The unit must not operate with water of hardness under 12°F; however, with particularly hard water (above 25°F), it is advisable to use a properly calibrated and monitored water softener, in this case the residual hardness must not fall below 15°F.

Dear Customer

Thank you for purchasing our TDF plus electric water heater from Cointra. The TDF plus electric water heater from Cointra is designed and manufactured in accordance with the I EC international standard for electrical domestic appliances. The product is of the highest quality to international standards. We are therefore confident that this electrical immersion heater can fully meet your needs and enhance your family’s quality of life.

Please read this manual carefully before use and keep it in a safe place.

This product complies with the Directive 2012/19/EU

The symbol of the crossed-out litter bin on the unit and its packaging means that the product must be disposed of separately from other waste at the end of its useful life. Therefore, the user must hand in the product to a certified waste disposal facility for electro-technical and electronic products at the end of its useful life. Alternatively, the user may return the product to the retailer when purchasing a new product of an equivalent type. Electronic products whose dimensions are smaller than 25 cm can be handed in to any distributor of electronic products whose shop floor surface area is at least 400 m2 for free disposal and with no obligation whatsoever to purchase a new product. , The selective collection of waste for recycling and the treatment and scrapping thereof, if compatible with environmental protection, contribute to the prevention of harm to the environment and promote reuse and/or recycling.

GENERAL FEATURES

  • Glass insulation, water-electrical insulation
    • The heating element is insulated with high-insulation glass powder; it yields high heat conduction and high heat stability as filler material, and serves to insulate the heating filament completely from the wall of the tube as well as ensuring that the insulation is leak-free.
  • Multiple protection
    • This product is fitted with multiple safety features such as automatic constant temperature, anti-overheating, anti-scorching, anti-power surge, anti-freeze.
  • Blue silicon glass container
    • The enamel pulverization machine, controlled by a computer made in Italy, lays a uniform sheet of special silicide on the surface of the container, which will melt on the container’s steel wall after high-temperature sintering at 850 °C, so that the container is completely coated and therefore resistant to impacts, high-pressure and anti-oxidants, which considerably extends the water heater’s useful life.
  • Magnesium anode bar.
    • The unit has a strong magnesium anode bar for protection, anti-corrosion and de-scaling to provide soft water, which is good for health of one’s skin and extends the useful life of the electric heater.
  • Smooth operation
    • With peripheral temperature adjustment and a closed structure, it can supply water to several places at the same time. This product is suitable for hot water used in the home.

Diagram of the Electric Heater and its Component Parts

Vertical Type

COINTRA-TDF-plus-30-S-Electric-Water-Heaters-fig-1

  1. Temperature display
  2. Plastic cover
  3. Hot water outlet
  4. Cold water inlet
  5. Insulating layer
  6. Inner tank
  7. 0utshell
  8. Magnesium anode
  9. Heating element

TECHNICAL CHARACTERISTICS

Model|  | TDF plus 30 S| TDF plus 50 S| TDF plus 50| TDF plus 80| TDF plus 80 H| TDF plus 100| TDF plus 100 H| TDF plus 150
---|---|---|---|---|---|---|---|---|---
Storage volume (V)| I| 28.5| 46.5| 47.5| 76| 76| 97| 97| 132
Weight when filled with water”| Kg| 42| 64| 65| 100| 100| 124| 124| 166
Temperature adjustment range| •c| 30-75
Maximum working pressure of internal tank| ****

MPa (bar)

| ****

0.8

(8)

Power supply|  | 230V-50/60Hz
Nominal power output| kW| 1.5
Dimensions| mm| 0368×520| 0368×745| 0438×572| 0438×780| 0438X780| 0438×944| 0438×944| 0438×1250
Declared load profile|  | s| M| M| M| M| M| M| L
Water heating energy efficiency class|  | ****

A

| ****

B

| ****

B

| ****

B

| ****

B

| ****

B

| ****

B

| ****

C

Water heating energy efficiency

(rJw11)

| ****

%

| ****

38

| ****

39

| ****

39

| ****

39

| ****

39

| ****

39

| ****

39

| ****

39

Annual Electrical Consumption

**** (AEC)

| ****

kWh

| ****

485

| ****

1316

| ****

1316

| ****

1316

| ****

1316

| ****

1316

| ****

1316

| ****

2623

Acoustic power level (LwA)| dB| 15
Daily electricity consumption

**** (Qelec)

| ****

kWh

| ****

3.072

| ****

7.311

| ****

7.311

| ****

7. 753

| ****

7. 753

| ****

7. 753

| ****

7. 753

| ****

14.358

Mixed water at 40•c (V40)| I| –| 70.0| 65.0| 120.0| 95.0| 160.0| 130.0| 240.0
Settings for the thermostat tern- perature and water heater, as placed on the market.| ****

•c

| ****


75

Type of fitting|  | Vertical installation      (H)-Horizontal installation

  • To take in mind when anchoring the unit to a wall

The energy consumption data and other information given in the Product Data sheet are defined in relation to EU Directives 811/2013 and 814/2013. The device is equipped with a smart function that allows it to adapt to the consumption of each user profile. If operating correctly, the device has a daily consumption of “QElec” (“less than that of an equivalent product without a smart functionality”).

Dimension

COINTRA-TDF-plus-30-S-Electric-Water-Heaters-fig-2

  • The TDF plus100-150L model has 2 metal mounting brackets.
MODELOS COTAS(mm)
A B
TDF plus 30 S q>368
TDF plus 50S q>368
TDF plus 50 q>438
TDF plus 80 q>438
TDF plus 100 q>438
TDF plus 150 q>438
TDF plus 80 H q>438
TDF plus 100 H q>438

INSTALLATION REQUIREMENTS

The unit must be installed and set up by a qualified technician in accordance with the rules laid down by local health and safety regulations, such as the “Low voltage Electro-Technical Regulations”, the
Technical Building Code and relevant local regulations.
The unit heats water to a temperature below boiling point. It must be connected to a main water supply that is compatible with the unit’s performance levels and capacity.

Before connecting the water heater, the following steps must be carried out:

  • Check that the characteristics (see data plate) meet the customer’s requirements.
  • Read the instructions on the packaging label and on the unit’s data plate.

Installing the water heater

This unit has been designed to be installed inside buildings only, in accordance with current regulations. Furthermore, installers are asked to follow these recommendations in the presence of:

  • Humidity: Do not install the unit in closed (unventilated) or damp/humid spaces.
  • Freezing conditions: Do not install the unit in areas where the air temperature may drop to critical levels and there is a risk of freezing conditions.
  • Sunlight: Do not expose the unit to direct sunlight, even if there are windows.
  • Dust/vapours/gas: Do not install the unit if particularly hazardous substances are present, such as vapours, dust, or gas saturates.
  • Electrical discharges: Do not install the unit directly connected to electrical power sources that are not protected against surges.

Location for installing the unit

It is convenient to install the heater as close as possible to the water mains supply to minimize heat loss from the pipes. TDF plus water heaters are always installed with downstream water connections. To facilitate inspections and internal cleaning, a free space must be left of at least 25 cm between the protective cover (pos.1,)of the heater and any fixed obstacle.

WALL-MOUNTED FITTING

In the case of brick or cavity block walls, partition walls with limited static or any kind of brickwork other than those mentioned, a preliminary inspection must first be conducted of the system to be used to mount the unit.

Installation Procedure

  1. Ensure that the surface of the area where you are going to mount the heater can support four times the weight of the heater when filled with water.
  2. Use a power drill to make the holes to a depth of at least 90 mm in the wall. These holes must be level on the same line.
  3. Insert two wall plugs in the hole, screw in the screw hooks and place them facing upwards, then raise the electric heater and aim for the hooks, fasten it firmly into position and check the wall plugs are not loose to ensure that the electric heater is firmly mounted.

Vertical type

COINTRA-TDF-plus-30-S-Electric-Water-Heaters-fig-14

Horizontal type

COINTRA-TDF-plus-30-S-Electric-Water-Heaters-fig-3

NUMMER

| MODELOS
---|---
TDF plus 30 S| TDF plus 50 S| TDF plus 50| TDF plus 80| TDF plus 100| TDF plus 15(| TDF plus80 H| TDF plus 100 H
E| 365| 590| 401| 809| 773| 1079| 612| 766
F| 270| 270| 270| 270| 270| 270|  |
L| 160| 380| 196| 427| 549| 855| 385| 549

Note: In particular, if you need to install the heater in a bedroom or bathroom, the specified installation space must be complied with: Prohibited Space and Protected Space

COINTRA-TDF-plus-30-S-Electric-Water-Heaters-fig-4

  • No switches, power sockets or lighting may be installed in the prohibited area.
  • No switches may be installed in the protection area but safety power sockets may be installed there.

WATER SUPPLY CONNECTION

COINTRA-TDF-plus-30-S-Electric-Water-Heaters-fig-5

  • Connect the water heater intake and outlet with pipes or accessories that are able to withstand temperatures over 100°C at a pressure that exceeds working pressure (8 bar). Therefore, we strongly recommend that no materials should be used that cannot withstand high temperatures.
  • When fitting the water pipes follow the basic rules to prevent corrosion: “Do not use copper before iron or steel in the direction of the water flow”. To prevent galvanic pairs and their destructive effect, use Teflon tape to thread the insulating hoses supplied with the heater to its two pipes.
  • Thread the cold-water intake pipe (blue) to the electrolytic hose and from this to the hydraulic safety subassembly with the draining device supplied with the heater. Fit a cut-off valve to the cold-water supply pipe.

IMPORTANT: the cut-off valve must always be in the open position whenever the heater is switched on,

  • Some countries require alternative safety devices to be used and there may other requirements under local regulations: the installer must check the suitability of the safety device that he or she tends to use. Do not fit cut-off device (valve, tap, etc.) between the safety unit and the heater itself.
  • Connect the hot water distribution pipe to the hot water outlet pipe insulating hose (red) from the heater.
  • The hydraulic safety valve or assembly supplied with the water heater is fitted with a retention and overpressure valve. The latter opens to a maximum of 8 bars. If the pressure in the water installation exceeds 5 bars, fit a pressure reducer, as per regulations.

Likewise, it is essential to attach the drainage nozzle of the safety valve (2) to a drain.
This conduit must be visible and sloping towards the drainpipe.

Description of the safety valve

  • 3- Device for emptying water from the heater
  • 4- Water draining outlet

ELECTRICAL CONNECTION

  • Before installing the unit, we recommend that you check the electrical system very carefully to ensure that it complies with the relevant regulations. The manufacturer accepts no responsibility for any damage caused by the lack of a grounding to earth or a problem related to the power supply.
  • Ensure that the voltage used is 230 V / 50 Hz.
  • Check that the main power supply is rated for the heater’s maximum power consumption (Refer to the technical characteristics plate) and that the electrical cables and wiring are suitably rated and regulated.
  • Ensure that the electrical installation is fitted with the mandatory differential switch in compliance with regulations.

SETUP

  • Fill the water heater, opening the cold-water cut-off valve and the hot water taps. When water comes out of the taps, turn them off, starting with the lowest one (bidet) and ending with the top one (shower). In this way any air in the heater and pipes can be bled off.
  • The heater must be filled with water before its first use (or after any maintenance or cleaning) and after it has been connected to the power supply. DO NOT SWITCH ON THE POWER unless it is full, as this could damage the resistance.

CONTROL OPERATION

It consists of two parts

COINTRA-TDF-plus-30-S-Electric-Water-Heaters-fig-7

  • Manual control button
  • Temperature displaying screen
  • On/Off (the starting and closing of water heater).
  • Temperature regulation button

From the displaying screen, you can see the temperature selected.
Then it will show the water temperature in water heater after several seconds.

Smart function

  • The product has the “smart” function deactivated by default.
  • Activate this function by pressing and holding both the “ “and “ “keys into the “smart” function. Once activation is confirmed, Indicator light was lighted and then keep until the function lo cancel.
  • Deactivate the function by repeating the above steps. Once the deactivation is confirmed, Indicator light will go out.

Anti-legionella function

  • The anti-Legion ell a function is turned off by default.
  • To turn on the anti-Legionella function, press the ” and” ” buttons for 3 seconds. Once the activation is confirmed, the middle decimal point light will be flashes.
  • The middle decimal point flashes 3 times – always on for 3s – flashes for 3 times – always on for 3s, such a continuous cycle means entering the Smart mode and turning on the sterilization function at the same time. After anti-Legionella function is turned on, press the “ ” and” ” buttons again for 3 seconds to turn off the sterilization function. The button can only be operated wherithe machine is turned on.
  • When the anti-bacteria cycle is operating, the set temperature is 75°C.
  • The first time this function is activated (or if the water heater has been switched off), wait 3 days for it to start to work; once the cycle has been completed, it will repeat itself every 30 days, provided it is not set to operate at 75°C, in which case the 30-day cycle will re-set.
  • This function can work in conjunction in normal or in Smart operation mode.

Smart Function Description

  • The smart function is a software application that learns about the user’s consumption, which enables it to minimize heat loss and maximize energy savings.
  • The smart software undergoes a learning period of one week from the time that the electric heater commences operation at the temperature set and it records the user’s demand for energy.
  • From the second week on, the learning process continues to learn about the user’s needs in more detail and changes the temperature every hour to adapt it to the actual demand in order to improve the energy saving. The “smart” software “Smart” “activates water heating for the time determined automatically by the heater depending on the user’s consumption. During the day, when there is no demand for water, the heater still ensures that there is a reserve supply of hot water available at 45 °C.
  • To ensure that the smart function operates appropriately, do not disconnect the heater from the mains power supply.

Code of failure

  • The display of the control panel indicates with an alarm signal, the presence of a failure.
  • It also reports a failure code following the following identification.
INDICATOR DISPLAY Failure
El Dry heating failure
E3 Problems with temperature sensor
E4 Water temperature too high

MAINTENANCE AND UPKEEP RULES

Magnesium anode

  • It is essential that the unit be inspected annually by the Technical Support Service (TSS) to eliminate lime scale deposited on the heating element and check the condition of the magnesium anode (See point 6). If the water in your area is very hard or corrosive you must ask for more frequent inspections.
  • If the magnesium anode is degraded, it must be replaced by the Technical Support Service.

Draining the unit

If installed in a location where freezing occurs, the unit must be drained if it is not going to used. When this is necessary, drain the heater as follows:

  • Unplug the heater from the mains electricity supply;
  • Turn off the valve from the water mains;
  • Open the hot water tap (basin, sink or bath);
  • Open the drainage valve.

Periodic maintenance

  • After routine or special maintenance, we recommend you fill the tank with water and drain it off completely to eliminate any residual impurities.

Safety valve

  • The pressure safety device must be activated on a regular basis (once a month) to eliminate lime scale and ensure that it is not obstructed. This can be done with lever No. 1, the safety device for draining off water from the heater.
  • To clean the outside of the heater, use a damp cloth with soapy water. Never use abrasive products or those that contain solvents (for example, alcohol)
  • For safety reasons, Contra accepts no responsibility of any other items are used that are not original parts or replacements installed by our Technical Support Service.

ELECTRICAL INSTALLATION SCHEMATICS

COINTRA-TDF-plus-30-S-Electric-Water-Heaters-fig-13

WARRANTY

  • USER: ………………………..
  • Name: ………………………..
  • Residence: ………………………..
  • locality: ………………………..
  • Date of sale: ………………………..
  • Stamp and signature of the distributor: ………………………..

WARRANTY CERTIFICATE

  • WARRANTOR: Ferroli España, S.L., with registered office Poligono Industrial de Villayuda, Calle Alcalde Martín Cobos, 4 – 09007 Burgos
  • PRODUCT: This warranty is applicable to the electric water heaters contained in this manual.

GUARANTEE

  • The devices supplied are guaranteed in accordance with the current law applicable to the guarantee on the sale of Consumer Goods for a period of 2 years against defects of conformity which become apparent upon delivery of the product.
  • Unless proven otherwise, it will be presumed that the defects of conformity which appear 6 months after delivery did not exist at the time of delivery of the GOOD.
  • The warranty for spare parts will have a duration of 2 years from the date of delivery of the device.
  • The said guarantee is valid solely and exclusively for appliances sold and installed on Belgian territory.
  • The material replaced under the guarantee will remain the property of the guarantor.

COMMERCIAL WARRANTY

For TDF plus models, a commercial warranty is offered including:

  • 2 years as labor and parts from product purchase found fulfilling warranty, to be signed and stamped by the establishment that made its sale.
  • 5 years in boiler (labor and travel not included), provided annual anode overhaul is performed from the second year.

SCOPE OF WARRANTY

Unless proven otherwise, it will be understood that the goods are compliant and suitable for the purposes for which they are acquired, and provided that they are carried out under the following conditions:

  • The guaranteed device must correspond to those that the manufacturer expressly intends for Belgium, and it must be installed in Belgium.
  • The spare parts to be replaced will be those determined by our Official Technical Service, and in any case, will be originals from the manufacturer.
  • The warranty is valid provided that the normal maintenance operations described in the instructions are carried out. techniques supplied with the equipment.
  • The consumer must inform the guarantor of the lack of conformity of the good, within a period of less than two months from the moment where he found out

The warranty does not cover the incidences produced by:

  • The power supply of equipment with generators or any other system that is not an electrical network stable and of sufficient capacity.
  • Products whose repair has not been carried out by the manufacturer’s Official Technical Service and/or authorized personnel.
  • Corrosions, deformations, etc., produced by unsuitable storage.
  • Handling of the product by personnel other than the manufacturer during the warranty period.
  • Assembly that does not comply with the instructions provided with the equipment, for example, connecting the water heater without having filled it out beforehand.
  • Installation of equipment that does not comply with the Laws and Regulations in force (electricity, hydraulics, etc.).
  • Defects in the electrical and hydraulic installations, or by insufficient flow required.
  • Anomalies caused by incorrect treatment of the feed water to the equipment, by corrosion caused by its aggressiveness, by poorly carried out descaling treatments, etc.
  • Anomalies caused by atmospheric agents (frost, lightning, floods, etc.) as well as by erratic currents.
  • Improper maintenance, negligence or misuse.

Damage produced during transport must be claimed by the user directly from the carrier.

VERY IMPORTANT: To make use of the right of Guarantee recognized here, the necessary condition will be that the device is intended for use domestic. It will also be necessary to present to the technical staff of the manufacturer before their intervention, the invoice or the ticket of purchase of the device with the corresponding delivery note if this was of a later date. Any complaints must be sent to the relevant body.

NOTE: All our Official Technical Services have the corresponding accreditation from the manufacturer. demand this accreditation for any intervention.

Contact

  • Avda. Italia, 2 (Ferroli Building) – 28820 Coslada (Madrid) – SPAIN
  • Phone: +34 916 707 459.
  • Fax: +34 916 708 683
  • S.A.T. Phone: 902 402 010 / 912 176 834
  • E-mail: info@cointra.es
  • www.cointra.es

Cointra. reserves the right to modify, at any moment and without prior notice, the data and characteristics of the devices present in this document.
Member of Anfel (National Association of manufacturers of electrical appliances).

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