naturewater NW-2000pro Water Dispenser Instruction Manual

May 15, 2024
Naturewater

naturewater NW-2000pro Water Dispenser

naturewater-NW-2000pro-Water-Dispenser-PRODUCT

Product Information

Specifications

  • Feed water Water inlet pressure (bar): Variable
  • Nominal power (W): Variable
  • Cooling capacity (W): Variable
  • Water production capacity (W): Variable
  • Water inlet temperature (): Variable
  • Flow rate of purified water (/min): Variable
  • CO inlet pressure (bar): Variable

Filters and Their Function

  • 1st level: Filter cartridge PP-sediment filter- Removes large suspended particles in the water
  • 2nd level: Activated-carbon filter – Removes organic substances, chlorine, odour, colour, and turbidity
  • 3rd level: Reverse-osmosis membrane – Removes bacteria, heavy metals, dissolved substances, and salt content
  • 4th level: Activated-carbon after filter -Regulates the flavour of purified water
  • 5th level: LED UV – Treats bacteria

Device Overview

The device includes various components such as a display and control panel, water outlet, water tray, filters, heating switch,cooling switch, and more.

Installation Procedure

  1. Required tools: [List of tools]
  2. Required installation position: [Description of ideal installation position]

Product Usage Instructions

Initial Setup

  1. Ensure all parts are included as per the manual.
  2. Select an appropriate installation position.
  3. Connect the device to the power supply and water source.

Filter Replacement

Regularly replace the filters as indicated by the reminders on the device to ensure optimal performance.

Dispensing Water

To dispense water:

  1. Press the corresponding button for hot, cold, or drinking water.
  2. Wait for the water to be dispensed.
  3. Ensure the water tray is in place to catch any drips.

Frequently Asked Questions (FAQ)

Q: How often should I replace the filters?
A: Filters should be replaced as per the reminders on the device or as recommended in the manual.

Q: What if the water flow is slow?
A: Check for any clogs in the filters or connections and clean or replace them if necessary.

Read and follow the operating instructions and safety information prior to initial operation.

Technical changes reserved!
Illustrations, functional steps, and technical data may deviate insignificantly due to continuous further developments.

Updating the documentation
If you have suggestions for improvement or have found any irregularities, please contact us.

The information contained in this document may alter at any time without prior notice. No part of this document may be copied or otherwise duplicated without prior written consent. All rights reserved.

WilTec
Wildanger Technik GmbH cannot be held liable for any possible mistakes in this operating manual, nor in the diagrams and illustrations shown.
Although WilTec Wildanger Technik GmbH has made every possible effort to ensure that this operating manual is complete, accurate, and up to date , errors cannot be ruled out
If you have found an error or wish to suggest an improvement, we look forward to hearing from you.

Send us an email to:
service@wiltec.info
or use our contact form:
https://www.wiltec.de/contacts/
The most recent version of this manual in several languages can be found in our online shop:
https://www.wiltec.de/docsearch
Our postal address is:
WilTec Wildanger Technik GmbH
Königsbenden 12
52249 Eschweiler

Germany
To return your goods for exchange, repair, or other purposes , please use the following address.
Attention! To allow for a trouble free complaint or return, it is important to contact our customer service team before returning your goods.

Retourenabteilung
WilTec
Wildanger Technik GmbH
Königsbenden 28
52249 Eschweiler

Germany
E mail: service@wiltec.info
Tel: +49 2403 55592 0
Fax: +49 2403 55592 15

Introduction

Thank you for choosing to purchase this quality product. To minimise the risk of injury, we ask you to always take some basic safety precautions when using this product. Please read this operating manual carefully and make sure that you understand it.
Keep these operation instructions in a safe place.

Safety instructions

  • This is a vertical water dispenser P lease place it firmly on the floor to prevent it from falling.
  • Check the product from time to time for leaks at the connections or leakage currents at the wires. If the device fails, immediately switch off the water and power supply and contact a qualified electrician.
  • If the device will not be used for an extended period, switch off the water and power supply. If the device is not used for more than 3 days, drain the remaining water in the tanks and rinse the system for more than 5 min before using it again.
  • This product must not be operated by children and is intended for indoor use only. Do not use it in an explosive environment.
  • Each device is subjected to a leak test before packaging. It is normal for residual water leaks to occur.
  • Installation and maintenance should be carried out by a specialist. It is necessary to strictly follow these operating instructions, otherwise property damage and injury may result.

Technical data

Feed water Municipal tap water
Water inlet pressure (bar) 4
Nominal power (W) 665
Cooling capacity (W) 150
Water production capacity (W) 15
Water inlet temperature (℃) 4–38
Flow rate of purified water (ℓ⁄min) 0.4
CO inlet pressure (bar) 3.45–5

Filters and their function

Stages Filter cartridge Function
1st level PP- sediment filter Removes large suspended particles in the water
2nd level activated-carbon filter Removes organic substances, chlorine,

odour, colour and turbidity
3rd level| reverse-osmosis membrane| Removes bacteria, heavy metals, dis- solved substances and salt content
4th level| activated-carbon after filter| Regulates the flavour of purified water
5th level| LED UV| Treats bacteria
Temperature options| Hot / Cold

Device overview

naturewater-NW-2000pro-Water-Dispenser-FIG- \(1\)

Name/description
1 Show work status
2 Button for cold water
3 Reminder to replace the PP sediment filter
4 Reminder to replace the activated carbon block filter
5 Reminder to replace the reverse osmosis membrane
--- ---
6 Reminder to replace the inline activated car- bon block
7 Button for drinking water
8 Button for hot water

naturewater-NW-2000pro-Water-Dispenser-FIG- \(2\)

Name
1 Display and control panel
2 Water outlet
3 Water tray
4 PP sediment filter
5 Activated-carbon block filter
6 Reverse-osmosis membrane
7 Activated-carbon block filter
8 Front magnetic door
9 Base
10 Cooling switch
11 Heating switch
--- ---
12 Mains switch
13 Reverse-osmosis drain
14 Drain for cold water tank
15 Water drain
16 Water-tray drain
17 Power supply
18 Hot-water tank drain
19 Water inlet
Name
1 Socket for the power supply
2 Water connection
3 Drain for waste water
4 Drain for the water tray

Installation procedure

  1. Required t ools
    • Cross head screwdriver
    • Adjustable spanner
    • Scissors
  2. R equired installation position
    • Near a power socket.
    • Near the municipal water pipe.
    • Near the drain. Please note that the position of the drain pipes should be at least 2 0 cm lower than the water tray.

Installation of the inlet ball valve and the T piece

  • Install the T piece and the feed water valve as shown in the illustration.
  • Wrap sealing tape around the threads of the feed water valve and the T piece.
  • Connect the white feed water hose from the device to the feed water valve.
Name/description
1 Connect with pipe
2 Water inlet pipe
3 Ball valve
4 Connection with faucet
  1. Cut the reverse osmosis hose to the appropriate length and prepare 2 pieces . Use one piece to connect the ball valve to the water inlet and the other piece to connect the drain to the waste water connection. Connect the silicone hose to the drain of the water or a bucket.
  2. Remove the front panel and insert the filter cartridges into the water purifier as described above.
    Once the filters have been installed, replace the front panel.

Instructions for first use

  • Open the inlet ball valve, connect the power supply and switch on the device to start water production. During this time, the heating switch should be switched off.
  • Once the device has finished producing water (indicated by the white light around the large button in the centre), switch off the power supply. Connect the silicone hose to the drain of the hot water tank ( and the other end to the drain of the house or a bucket to drain all the water in the tank.
  • Switch the device on again and allow it to produce water. Then drain all the water in the tank after water production is complete. Repeat this process 2 3 times to rinse the device . Pay tention to all connections to detect any leaks.
  • After rinsing, remove the silicone hose and put it away. Close the drain of the hot water tank.

naturewater-NW-2000pro-Water-Dispenser-FIG- \(5\)

Usage



Light indicator for PP sediment filter (1 st stage)

| Total service life: 270 hours
---|---
Remaining life span > 45 Hours| Light off
Remaining life span < 45 Hours| Flashing
Filter service life ends| Red light on
Light indicator for acti- vated carbon block filter (2 nd stage)| Total service life: 270 hours
Remaining life span > 45Hours| Light off
Remaining life spans < 45Hours| Flashing
Filter service life ends| Red light on
Light indicator for re- verse osmosis membrane (3 rd stage)| Total service life: 540 hours
Remaining life span > 90 Hours| Light off
Remaining life span < 90 Hours| Flashing
Filter service life ends| Red light on
Light indicator for T33 in- line activated carbon block filter (4 th stage)| Total service life: 270 hours
Remaining life span > 45 Hours| Light off
Remaining life span < 45 Hours| Flashing
Filter service life ends| Red light on

Resetting the filter service life

Press the “PP” and “T33” symbols together with both thumbs until the device beeps once. Press and hold these two symbols for longer than 3 s until the device beeps three times.
Then press the corresponding indicator light and keep it pressed for 3 s or longer. This activates the reset mode. A beep will sound to confirm that the filter life reset has been completed.

Control panel overview

naturewater-NW-2000pro-Water-Dispenser-FIG- \(6\)

Name
1 Cooling switch
2 Heating switch
3 Power switch
4 Cold water button
--- ---
5 Water outlet button
6 Hot water button

Obtaining hot water

  • Switch on the heating switch (from “O” to “–#”) to heat the machine.
  • Then press the hot-water button on the control panel. A signal tone sounds, and the hotwater status is triggered for 3 s.
  • Press the water-outlet button within 3 s and you will get hot water (a red circle lights up around the water outlet button ).
  • Press the water outlet button again to stop dispensing hot water. The device will dispense hot water for 30 s if it is not cancelled manually.

Obtaining fresh water

  • Press the water outlet button  on the control panel and you will receive fresh water (a green circle light will light up around the water outlet button ).
  • Press the water outlet button again to stop dispensing water. The device will dispense water for 30 s if it is not cancelled manually.

Obtaining cold water

  • Switch on the cooling (switch position from O to ““––””), the machine starts to
  • Press the cold water button on the control panel. A signal tone sounds and the cold water status is triggered for 3 s
  • Press the water outlet button within 3 s and you will receive cold water (a blue circle lights up around the water outlet button
  • Press the water outlet button again to stop cold water dispensing. The device will dispense cold water for 3 0 s if it is not cancelled manually.

Obtaining soda water

  • Switch on the cold water switch (switch position from O to ““––””)), the device starts to cool.
  • Press the water outlet button (a green light lights up around the water outlet
  • Press the water outlet button again to stop dispensing soda water.

Rinsing

  • Each time that the device is switched on, a 90 second flush is carried out.
  • After one hour of water extraction, the device carries out a 10 second flush.

Memory function
Even when the device is switched off, it automatically saves all data, such as the service life of the filter,the remaining service life of the LED UV steriliser , the device mode,LED UV steriliser

New machine
After water production has been completed for the first time, the LED
UV works for 15 0 min . This process cannot be interrupted.

For daily use
If no water is produced, the LED
UV performs a 30 second sterilis ation every hour. The LED UV system performs a 50 minute sterilis ation every time the machine has finished producing water.

Energy saving mode
If there is no manual operation within 3 0 min , the device switches to energy-saving mode. In this mode, only the brightness of the light is reduced, other functions of the device are not affected.

Troubleshooting

Problem Possible cause Suggested solution
All indicator lights off The power supply cable is not connected to the power
supply Connect mains cable to socket.
The mains switch is switched off Switch on mains switch.
Circuit interrupted Ensure that all wires are well and correctly connected.
Defective power supply unit Replace defective power supply unit.
Pink flashing light around the “Water outlet” button The water inlet is
switched off Ensure that all inlet valves are open.
Low-feed water pressure Increase feed-water pressure.
The low-pressure switch is defective Contact your local dealer to obtain a

new low-pressure switch.
Defective electrical control board| Contact a qualified electrician.
Water production mode, but no water is being dispensed| The filter cartridge is clogged or not installed correctly| Replace or correctly install the filters.
Defective inlet solenoid valve| Replace solenoid valve.
The float switch is damaged or blocked| Contact a specialised dealer to obtain a new float switch or to adjust its position.
The machine is not heating| The device starts to heat when the hot water tank is empty and switches off the heating function for safety reasons.| Reset temperature switch.
The circuit has failed.| Check electrical circuit and have it repaired.
Defective hot water tank| Contact a specialist dealer to obtain a new hot- water tank.
Defective electrical control element| Contact a qualified electrician to replace control element.
No soda water| The pointer of the pressure gauge is at 0| There is no CO₂ in the cylinder. Replace the cylinder
If there is some CO₂ in the cylinder and the ball valve is open| Check booster pump and solenoid valve for soda-water outlet

Light indicator

Colour Behaviour Device status Note
Green Circling Fresh-water outlet When dispensing fresh water
Red Circling Hot-water outlet In the process of dispensing hot water
Blue Circling Cold-water outlet When dispensing cold water
Red On without circling Defective LED UV LED UV damaged or not connected

correctly
White| On without circling| In standby mode| Normal
Red| Circling| In heating process| In the heating process
Pink| Flashing| Lack of water| No feed water
Red| Flashing| Low feed-water pressure  water production process is interrupted| Low pressure   switch    disconnected
Yellow| Flashing| High feed-water pressure water production process is interrupted| High-pressure switch    disconnected

Regulations for waste disposal

The Waste Electrical and Electronic Equipment Directive (WEEE Directive, 2012/19/EU) of the EU was implemented in the German law related to electrical and electronic equipment and devices.
All WilTec electric devices that fall under the WEEE directive are labelled with the symbol of a crossed out wheeled rubbish bin. This symbol indicates that this electric device must not be disposed of with the domestic waste. WilTec Technik GmbH is registered with the German registration authority EAR (Stiftung Elektro Altgeräte Register) under the WEEE registration number DE45283704.

Disposal of used electrical and electronic devices (intended for use in the countries of the European Union and other European countries with a separate waste collection system for these devices).
The symbol on the packaging or the product itself indicates that this product must not be treated as normal domestic waste but must be disposed of at a recycling collection station for electrical and electronic waste.
By disposing of this product correctly, you contribute to the protection of the environment and the health of your fellow people. Inappropriate disposal threatens the environment and health.
Material recycling helps to reduce the consumption of raw materials.

Additional information about the recycling of this product can be provided by your local commune, the municipal waste disposal facilities, or the store where you purchased the product.

Address:
WilTec Wildanger Technik GmbH
Königsbenden 12 / 28
52249 Eschweiler Germany

Important note:
Reproduction and any commercial use (of parts) of this operating manual, requires a written permission of WilTec Wildanger Technik GmbH.

https://www.naturewater.eu

References

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