i-tec USB4DUAL4KDOCKPD USB4 Metal Docking Station Dual 4K HDMI DP User Guide

i-tec USB4DUAL4KDOCKPD USB4 Metal Docking Station Dual 4K HDMI DP

Product Information

Specifications:

• 1x HDMI/1x DP/1x Gigabit LAN/1x USB-C Power Delivery/1x USB-C 3.2 Gen. 2
• 3x USB-A 3.2 Gen. 2/3x USB 2.0/1x SD Card Reader/1x microSD Card Reader/1x Combo Audio Jack
• Handleiding P/N: USB4DUAL4KDOCKPD
• Supports up to 8K resolution (7680×4320/30Hz)
• Power Delivery: 80W

Product Usage Instructions

Quick Start:
Ensure your laptop supports the required specifications for optimal performance.

Connecting the Docking Station:

1. Connect the docking station to your laptop’s USB4, Thunderbolt, or USB-C port.
2. Connect external monitors to the HDMI/DP ports based on the desired resolution and monitor setup.
3. Connect peripherals to the available USB ports as needed.
4. If required, connect power delivery devices to the designated port.

System Requirements:

• Hardware Requirements: Device with a free USB4, Thunderbolt, or USB-C port
• Requirements for Power Delivery: Devices with a free USB4, Thunderbolt, or USB-C port with Power Delivery support
• Video Output Requirements: Device with a free USB4, Thunderbolt, or USB-C port with DisplayPort Alternate Mode support
• Operating System: Windows 10/11, macOS, Linux, and iPadOS with the latest updates

Note on Video Playback:
To play Ultra HD 4K/5K/8K video, ensure your computer’s GPU can decode the video efficiently for optimal playback quality.

FAQ:

• Q: What should I do if my laptop does not support the required specifications for the docking station?
  A: If your laptop does not meet the required specifications, the docking station may not function optimally. Consider upgrading your laptop or using a different docking station that is compatible with your device.

• Q: Can I connect multiple external monitors to the docking station?
  A: Yes, depending on your laptop’s specifications and the available ports on the docking station, you can connect multiple external monitors for extended display setups.

Please read the entire instruction manual carefully. A detailed manual is available on our website www.i-tec.pro/en/ in the tab „Manuals, drivers“. In case of any issues, please contact our technical support at: support@itecproduct.com.

www.i-tec.pro/en

IMPORTANT NOTICE

IMPORTANT NOTICE REGARDING 8K RESOLUTION:
The dock supports up to 8K resolution (7680×4320/30Hz), but this resolution can only be set if your laptop supports it – USB4/ Thunderbolt™ 3 / Thunder- bolt™ 4 must support DisplayPort 1.4.

GLOSSARY OF TERMS

• Interface/port/connector/input/slot – the place where two devices are physically connected.
• Controller – a semiconductor component (called a chipset) in a notebook/tablet that ensures the operation of one of the ports.
• Thunderbolt™ – is a fast hardware interface that allows you to connect devices (peripherals) to your computer via an expansion bus. Thunderbolt combines PCI-Express and DisplayPort into a serial data interface. It allows daisy chaining of up to 6 additional Thunderbolt™ devices, the transfer rate (bitrate) of Thunder-bolt™ 3 is up to 40Gbit/s.
• USB-C/USB Type-C/Thunderbolt™ – is a new symmetrical connector and standard introduced by USB-IF in its USB 3.1 specification. It enables faster charging, power, so-called dual-role (not only host but also guest), support for so-called alternative modes – Alt Mode (DisplayPort, MHL, Thunderbolt 3, Power Delivery) and error notification via the device Billboard.
• USB-C Power Delivery (USB-C PD) – an optional feature of the USB-C connector. A connector with this support can both charge and be charged and supports loads from 10W to 100W (depending on profiles 1-5).
• USB 3.1/3.0/2.0 – standard for USB interface/port for connecting various USB devices. Various USB devices can be connected to the docking station or adapter using a USB Type-A interface. The USB Type B port is used to connect the docking station or adapter to a laptop/tablet.
• HDMI/Display Port – A standard for a digital graphics interface/port used to con-nect monitors and other graphic display devices.
• LAN (Local Area Network) – local computer network, now the most common is the so-called Ethernet, which reaches a theoretical transfer rate of up to 1 Gbit/s at the docking station – the designation GLAN / RJ-45.
• Audio – a term for an audio input (microphone) or output device (headphones/speakers).

SPECIFICATIONS

• 1x USB4 port for connection to a laptop
• Power Delivery: 80 W
• Video Ports:
  • 1x HDMI
  • 1x DisplayPort
• Resolution:
  • USB4/Thunderbolt™ 3/Thunderbolt™ 4 with DisplayPort 1.4 support
  • 1 monitor – 1x HDMI/DP up to 8K/30Hz
  • 2 monitors – HDMI+DP up to 2x4K/60Hz
  • Thunderbolt™ 3 with DisplayPort 1.2 support
  • 1 monitor – 1x HDMI/DP up to 5K/60Hz
  • 2 monitors – HDMI+DP up to 2x4K/60Hz
  • USB-C with DisplayPort 1.4 DSC support
  • 1 monitor – 2x DP – up to 5K/60Hz
  • 1 monitor – 1x DP or 1x HDMI – up to 4K/60Hz
  • 2 monitors – 1x HDMI + 1 DP – up to 2x 4K/60Hz
  • USB-C with DisplayPort 1.4 support without DSC support
  • 1 monitor – 1x DP or 1x HDMI – up to 4K/60Hz
  • 2 monitors – 1x HDMI + 1 DP – up to 2x 2560×1440/60Hz
  • USB-C with DisplayPort 1.2 support
  • 1 monitor – 1x DP or 1x HDMI – up to 4K/30Hz
  • 2 monitors – 1x HDMI + 1 DP – up to 2x 1920×1080/60Hz
• 1x Gen 2 USB-C port (data only)
• 3x USB 3.2 Gen. 2 port with fast charging support (BC 1.2)
• 3x USB 2.0
• 1x Ethernet GLAN RJ-45 port (ASIX AX88179)
• 1x SD/microSD slot
• 1x 3.5mm Audio combo connector
• LED indication
• USB4 cable (80cm)
• OS: Windows 10/11, macOS and Linux with the latest updates
• Product dimensions: 69 x 128 x 48 mm
• Product weight: 314 g

8K resolution must be supported by a connected laptop or tablet.

DESCRIPTION

Front panel:

1. 3.5mm Audio combo connector

2. Gen 2 USB-C port (data only)

3. SD/microSD slot

4. 3x USB 3.2 Gen. 2 port with fast charging support (BC 1.2)
   Back panel:

5. 3x USB 2.0

6. Ethernet GLAN RJ-45 port (ASIX AX88179) – supports 10/100/1000 Mbps

7. USB-C port PD (Power delivery only)

8. USB4 port – to connect the dock to the laptop‘s USB4 port or to connect a USB4 / Thunderbolt™ 3/4 / USB-C device to the dock, this port supports the Power Delivery function on profile 5, max 80W.

9. HDMI 2.1 port

10. DisplayPort 1.4

SYSTEM REQUIREMENTS

Hardware Requirements: Device with a free USB4, Thunderbolt or USB-C port

• Requirements for Power Delivery: devices with a free USB4, Thunderbolt or USB-C port with „Power Delivery“ support
• Video Output Requirements: Device with a free USB4, Thunderbolt or USB-C port with „DisplayPort Alternate Mode“ support
• Operating System: Windows 10/11, macOS, Linux and iPadOS with the latest updates
• To play Ultra HD 4K/5K/8K video, the computer must be able to decode the video with its GPU. Especially for less powerful laptops, it is true that they can handle 4K/5K/8K video playback, but the result is not ideal (interruptions, video tearing).

INSTALLING DRIVERS

• The docking station can be connected directly, the drivers are included in the operating system.
• For Windows 10, please make sure you have the latest Thunderbolt™ 3 drivers installed on your computer, as provided by your laptop manufacturer.

In Windows, the LAN port appears in Start → Control Panel (View Small Icons) → Device Manager → Network Adapters as „ASIX AX88179“. Audio ports can be found in Start → Control Panel (View Small Icons) → Device Manager → Audio, Video and Game Controllers as „USB Advanced Audio Device“ and/or according to the connected monitor (e.g. in Fig. „LG Ultra HD (Intel® Display Audio)“).

HDMI/DP MONITOR CONNECTION

Use HDMI / DP to connect the monitor to the docking station (for HDMI, we recommend a cable version 2.0 or higher, and for DP, we recommend a DP 1.4 or higher cable). During installation of the additional monitor, the monitor may flicker on the laptop/tablet, which is a standard condition. The docking station supports the connection of up to two monitors. Graphics interface: 1x HDMI and 1x DP. Resolution:

• 1 monitor connected via 1 DisplayPort or HDMI cable – resolution up to 8K 7680×4320/30Hz
• 8K resolution is only supported if your laptop‘s USB4 or Thunderbolt™ connector supports DisplayPort 1.4.
• If Thunderbolt™ 3 only supports DisplayPort 1.2, the maximum resolution is 5K 5120×2880/60Hz
• If USB-C supports DisplayPort 1.4 with DSC, the maximum resolution is 5K 5120×2880/60Hz
• If USB-C supports DisplayPort 1.2, the maximum resolution is 5K 4096×2160@30Hz

2 monitors connected simultaneously 1x DisplayPort and 1x HDMI, resolution max. 4K 4096×2160@60Hz

Video resolution and repetition rate depend on the capabilities of the host PC/NB

Using the DOCKING STATION in OS windows

1. Right-click anywhere on the free screen and select View Settings
2. The settings for Display Resolution from Windows are then displayed.

You can now make the Extend and Mirror/Duplicate settings:

• Extend mode: on the screen, select Multiple monitors → Extend this view → OK.
• Mirror/Duplicate mode: on the screen, select Multiple monitors → Duplicate this view → OK.

Check the „Set this monitor as main“ box to select the additional monitor as the main monitor. Click and drag the second monitor to position it relative to the original monitor on your laptop/tablet as needed.

• Standby/Hibernate mode and Video port – after activating the laptop/tablet from Standby / Hibernate mode, the primary (original) monitor is displayed, so we recommend using the one integrated with the laptop/tablet as the primary monitor to log back into the system.
• Mirror mode – the additional monitor follows the parameters of the original monitor in the system, i.e. if you set the Mirror mode and the original monitor has a resolution of 1920×1080, then the screen is transferred to the additional monitor at a maximum resolution of 1920×1080, even if you set it to a higher resolution.

You can also easily control the monitors using the „Windows“ + P keyboard option.

USING THE DOCKING STATION IN MAC OS

When you connect the monitor, the screen on your Mac will flicker, which is a standard condition. Once it has stabilized, you can make adjustments here:

System Preferences-Monitors:

In the Layout tab and in the default mode (Expand), click and drag the new monitor as needed relative to the Mac monitor. Selecting Mirror Monitors will change the mode to Mirror (the resolution of the monitors will automatically adjust to their parameters, setting the highest resolution possible on both monitors). Select mirror Monitors to restore the Expand mode.

By selecting Gather Windows, you can choose the settings for the corre- sponding monitor – Customized Resolution (offers usable resolutions), Rota- tion (Standard, 90°, 180° and 270°) and Refresh Rate (if offered). Depending on the monitor you are using, these settings are:

In Customized mode, click on the icon of your choice, the resolution will be described below the screen (here visually 3008×1692 = 4K@30Hz).

Closed display mode – Working on a connected external monitor when the Mac monitor is tilted is only possible when the Mac is powered on and the mouse and keyboard are connected. More information here: https://support.apple.com /cs-cz/HT201834.

Most of the problems with screen refresh on a connected monitor after putting the Mac to sleep, after using a screensaver, after restarting the Mac, after turning the Mac off/on can be solved by disconnecting the Thunderbolt™ 3 dock cable from the Thunderbolt™ 3 port of the Mac and reconnecting it after about 10s. After that, please wait for all peripherals to finish connecting.

ADDITIONAL DOCKING STATION FEATURES on Windows and macOS

• LAN Connection – GLAN RJ-45 port connects to router/switch/hub and to the Internet, supports speeds of 10 / 100 / 1000 Mbps
• Connecting USB devices – After connecting USB devices to the USB 3.0 port of the docking station (USB external HDD, USB keyboard, USB mouse, USB Hub, USB graphics adapter), these devices are used in the standard way. USB-C devices e.g. external HDD, flash drive, graphics adapter can be connected via Thunderbolt™ 3 port.
• Charging – The docking station supports charging of connected USB mobile devices such as smartphones, e-book readers, media players, navigation devices and tablets. Simply connect the device to be charged with the original cable to the USB port of the docking station.
• Power Delivery charging – the dock supports Power Delivery on the designated Thunderbolt™ 3 port. Power Delivery is supported on Profile 5, i.e. max 85W.
• Supported laptops: e.g. Dell XPS13, MacBook Pro 2016, Acer Aspire V 15 Nitro, Acer Aspire V 17 Nitro or Windows 10 devices with Thunderbolt™ 3 port and Power Delivery support and original power adapter up to 100W.
• Non-supported laptops: e.g. HP Folio G1 and other HP laptops; HP restricts the use of non-original power supplies by default

Audio in Windows
By default, the audio output automatically switches to the connected docking station. You can check or set the default audio output in Control Panel-Sound

Audio on macOS

• The audio output device for listening via the graphic output needs to be set/verified here: System Preferences-Sound-Output – Set USB Advanced Audio Device.
• The audio output devices for both headphones and monitor can be selected in Open-Applications-Utilities-Audio MIDI.app – click on „+“ at the bottom left – Create Multi-Output Device and select the desired outputs from the options on Multi-Output Device.

Note:
Most issues with the dock and connected peripherals can be resolved by disconnecting the Thunderbolt™ 3 cable of the dock from the Thunderbolt™ 3 port of the laptop/tablet/Mac and reconnecting it after about 10 s.

SAFETY INSTRUCTIONS FOR USING THE DOCKING STATION

• Do not be exposed to extreme temperatures and humidity.
• Use the device on flat pads to avoid slipping and falling on the ground.
• Keep the drivers and manual for later use.

In cooperation with the service department:

• Check functionality after falling into water or on the ground.
• Verify functionality when the cover is cracked.
• Complain about the device not working according to the manual.

FREQUENTLY ASKED QUESTIONS

Available on our website www-i-tec.pro/en under „FAQ“ for this product.

This equipment is marked with the above recycling symbol. It means that at the end of the life of the equipment you must dispose of it separately at an appropriate collection point and not place it in the normal domestic unsorted waste stream. This wil benefit the environment for all. (European Union only).

EU DECLARATION OF CONFORMITY

Manufacturer
i-tec Technologies s.r.o., Kalvodova 2, 709 00 Ostrava – Mariánské Hory, Czech Republic declares that this product.

i-tec USB4 Metal Docking station Dual 4K HDMI DP + PD 80 W

Model

• Model: USB4DUAL4KDOCKDP

Determination
The product is determined for use in PC as equipment.

We declare under our sole responsibility that the above-named product conforms with the following European Union directives:

EC Directive 2014/30/EU and 2011/65/EU

EMS (For EMC):

• EN 55032:2015+A11:2020
• EN 55035:2017+A11:2020

For Electrical Safety

RoHS: 2011/65/EU; EU 2015/863 and it is safe under conditions of standard application

Signed for and on behalf of:

FCC COMPLIANCE STATEMENT

This equipment has been tested and found to comply with the limits of a Class B digital device according to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. www.i-tec.pro/en.

References

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