i-tec Thunderbolt 3/USB-C Dual 4K Docking Station User Guide

User Guide

3 USB-C
Dual 4K Docking Station

Thunderbolt 3/USB-C Dual 4K Docking Station

Please read the entire instruction manual carefully. A detailed manual is available on our website www.i-tec.pro/en in the tab „Manuals, drivers“. In case of any issues, please contact our technical support at: support@itecproduct.com.

SPECIFICATIONS

• 1x Thunderbolt™ 3 port for connection to Thunderbolt 3/4, USB4 or USB-C*devices
• Docking station technology: Thunderbolt™ 3
• Power Delivery: 60W
• 1x Thunderbolt™3 port
  • Data transfer*
  • Video Port*
• Video ports:
  • 1x HDMI
• Resolution
  • Thunderbolt™ 3/4:
• 1 monitor – 1x HDMI → up to 4K/60Hz
  • 1 monitor – 1x TB3 → up to 8K/30Hz**
  • 1 monitor – 1x TB3 → up to 5K/60Hz
  • 2 monitors – 1x HDMI + 1x TB3 → up to 2x 4K/60Hz
  • 2 monitors – 1x HDMI + 1x TB3 → up to 2x QHD/144Hz
  • USB-C* (DP Alt mode):
• 1 monitor – 1x HDMI → up to 4K/30Hz
• Compatible with G-Sync/Freesync, HDR 400 – 1000 via Thunderbolt™3 output only
• 2x USB-A 3.2 Gen 1 with fast charging support (B.C 1.2)
• 3x USB-A 3.2 Gen 2 with fast charging support (B.C 1.2)
• 1x Ethernet GLAN RJ-45 port (Realtek RTL8153)
• 1x SD slot
• 1x microSD slot
• 1x 3.5mm Audio combo connector
• Support for Kensington lock
• Thunderbolt 3 cable (70 cm)
• Product dimensions: 198 x 98 x 22 mm
• Product weight: 340 g
• Package dimensions: 260 x 130 x 80 mm
• • Package weight: 1242 g

When connected to a laptop with a USB-C/USB4 port, the data transfer rate on the Thunderbolt™ 3 port will drop to USB 2.0 speed and video will not be active through this port ** 8K resolution must be supported by a connected laptop or tablet.

Important notice regarding 8K resolution:  The dock supports up to 8K resolution (7680×4320/30Hz), but this resolution can only be set if your laptop supports it – USB4/ Thunderbolt™ 3 / Thunderbolt™ 4 must support DisplayPort 1.4.

Contents of the package

• Product
• Power adapter (DC cable 160 cm, power cord 170 cm)
• ThunderboltTM 3 Connection Cable (70 cm)
• USB-C to DP cable
• Manual

DESCRIPTION

Front panel

1. 1. 2x USB 3.2 Gen. 2 port with fast charging support (BC 1.2)

2. 1x Thunderbolt™ 3 port for connection to Thunderbolt 3/4, USB4 or USB-C* devices

3. 1x Thunderbolt™3 port

4. SD

5. microSD slot

6. 3.5mm Audio combo connector

7. 1x power input (24V/5.6A)

8. 1x Ethernet GLAN RJ-45 port (Realtek RTL8153) – supports 10/100/1000 Mbps

9. HDMI 2.1 port

10. 3x USB-A 3.2 Gen 2 with fast charging support (B.C 1.2)

SYSTEM REQUIREMENTS

Hardware requirements

• Devices with a free Thunderbolt™3/4, USB4 or USB-C* port.

Requirements for the Power Delivery Function

• Devices with a free Thunderbolt™3/4, USB4 or USB-C* port with “Power Delivery” support

Video output requirements

• Devices with a free Thunderbolt™3/4, USB4 or USB-C* port.
• To use refresh rates higher than 60 Hz, you need a monitor that supports these refresh rates.
• To use HDR, G-Sync/Freesync, the monitor and graphics card need to support these technologies.

Operating system  OS: Windows 10/11, macOS, iPadOS, and Linux with the latest updates. INSTALLING DRIVERS

• The docking station can be connected directly, the drivers are included in the operating system.
• For Windows 10, please make sure you have the latest Thunderbolt™ 3 drivers installed on your computer, as provided by your laptop manufacturer.
• In Windows, the LAN port appears in Start → Control Panel (View Small Icons) → Device Manager→ Network Adapters as “Realtek RTL8153”. Audio ports can be found in Start → Control Panel (View Small Icons) → Device Manager → Audio, Video and Game Controllers as “USB
• Advanced Audio Device” and/or according to the connected monitor (e.g. in Fig. “LG Ultra HD (Intel® Display Audio)”).

HARDWARE INSTALLATION (CONNECTING THE DOCKING STATION TO THE LAPTOP/TABLET)
Turn on your laptop/tablet and connect the power adapter to the docking station. Plug the power adapter of the docking station into a 110 V / 230 V AC mains supply. Plug the Thunderbolt™ 3 cable into the Thunderbolt™ 3 port on the front panel of the dock. Plug the other end into a free Thunderbolt™ 3/4 or USB-C* port on your laptop/tablet. Enable a new Thunderbolt™ 3 device in Windows OS – see image.

• On Linux, enable new Thunderbolt™ 3 devices. It must be displayed with the description Enabled
• The automatic installation of ports on each system is then started.
• After the installation is complete, we recommend restarting your laptop/tablet.

HDMI / DP MONITOR CONNECTION
Use HDMI / Thunderbolt™ 3 to connect the monitor to the dock (for HDMI, we recommend a version 2.0 or higher cable). The monitor on your laptop/tablet may flicker during installation of the additional monitor, which is a standard condition. The dock supports connection of up to two monitors. Graphics interface: 1x HDMI and Thunderbolt™ 3. Resolution:

• 1 monitor connected via Thunderbolt™3 port
• up to 8K 7680×4320/30Hz resolution
• 8K resolution is only supported if your laptop’s Thunderbolt™ connector supports DisplayPort 1.4.
• 1 monitor connected via HDMI port – resolution up to 4K 3840×2160/60Hz
• 2 monitors connected simultaneously 1x Thunderbolt™
• 3 ports and 1x HDMI, resolution max. 4K 4096×2160@60Hz
• Video resolution and repetition rate depend on the capabilities of the host PC/NB

USING THE DOCKING STATION IN OS WINDOWS

1. 1. Right-click anywhere on the free screen and select View Settings

2. The settings for Display Resolution from Windows are then displayed.

Now you can make the Extend and Mirror/Duplicate settings:

• Extend mode: on the screen, select Multiple monitors → Extend this view → OK.
• Mirror / Duplicate mode: on the screen, select Multiple monitors → Duplicate this view → OK.

Check the “Set this monitor as main” box to select the additional monitor as the main monitor. Click and drag the second monitor to position it relative to the original monitor on your laptop/tablet as needed.

Standby / Hibernate mode and Video port –  after activating the laptop/tablet from Standby / Hibernate mode, the primary (original) monitor is displayed, so we recommend using the one integrated with the laptop/tablet as the primary monitor to log back into the system.
Mirror mode –  the additional monitor is governed by the parameters of the original monitor in the system, i.e. if you set the Mirror mode and the original monitor has a resolution of 1920×1080, then the screen is transferred to the additional monitor at a maximum resolution of 1920×1080, even if you set it to a higher resolution.

• You can also easily control the monitors using the “Windows” + P keyboard option.

USING THE DOCKING STATION IN MAC OS
When you connect the monitor, the screen on your Mac will flicker, which is a standard condition. Once it has stabilized, you can make adjustments here: System Preferences- Monitors:

• In the Layout tab and in the default mode (Expand), click and drag the new monitor as needed relative to the Mac’s monitor. Selecting Mirror Monitors will change the mode to Mirror (the resolution of the monitors will automatically adjust to their parameters, setting the highest resolution possible on both monitors). Select mirror Monitors to restore the Expand mode.
• By selecting Gather Windows, you can choose the settings for the corresponding monitor – Customized Resolution (offers usable resolutions), Rotation (Standard, 90°, 180° and 270°) and Refresh Rate (if offered). Depending on the monitor you are using, these settings are:
• Closed display mode – Working on a connected external monitor when the Mac monitor is tilted is only possible when the Mac is powered on and the mouse and keyboard are connected. More information here: https://support.apple.com/cs-cz/HT201834
• Most of the problems with screen refresh on a connected monitor after putting the Mac to sleep, after using a screensaver, after restarting the Mac, after turning the Mac off/on can be solved by disconnecting the Thunderbolt™ 3 dock cable from the Thunderbolt™ 3 port of the Mac and reconnecting it after about 10s. After that, please wait for all peripherals to finish connecting.

ADDITIONAL DOCKING STATION FEATURES on Windows and macOS
LAN Connection –  GLAN RJ-45 port connects to the router/switch/hub and to the Internet, supports speeds of 10 / 100 / 1000 Mbps
Connecting USB devices –  After connecting USB devices to the USB 3.0 port of the docking station (USB external HDD, USB keyboard, USB mouse, USB Hub, USB graphics adapter), these devices are used in the standard way. USB-C devices e.g. external HDD, flash drive, graphics adapter can be connected via Thunderbolt™ 3 port.
Charging –  The docking station supports the charging of connected USB mobile devices such as smartphones, e-book readers, media players, navigation devices and tablets. Simply connect the device to be charged with the original cable to the USB port of the docking station.
Power Delivery charging –  the dock supports Power Delivery on the designated Thunderbolt™ 3 port. Power Delivery is supported on Profile 5, i.e. max 60W.
Audio in Windows
By default, the audio output automatically switches to the connected docking station. You can check or set the default audio output in Control Panel-Sound.

Audio on macOS
The audio output device for listening via the graphic output needs to be set/verified here: System Preferences-Sound-Output – Set USB Advanced Audio Device. The audio output devices for both headphones and monitor can be selected in Open-Applications-Utilities-Audio MIDI.app – click on “+” at the bottom left – Create Multi-Output Device and select the desired outputs from the options on Multi-Output Device.
Note:  Most issues with the dock and connected peripherals can be resolved by disconnecting the Thunderbolt™ 3 cable of the dock from the Thunderbolt™ 3 port of the laptop/tablet/Mac and reconnecting it after about 10s.

SAFETY INSTRUCTIONS FOR USING THE DOCKING STATION

• Do not be exposed to extreme temperatures and humidity.
• Use the device on flat pads to avoid slipping and falling on the ground.
• Keep the drivers and manual for later use.

In cooperation with the service department:

• Check functionality after falling into water or on the ground.
• Verify functionality when the cover is cracked.
• Complain about the device not working according to the manual.

FREQUENTLY ASKED QUESTIONS

• Available on our website www-i-tec.cz under “FAQ” for this product

European Union Only
Note:  Marking is in compliance with EU WEEE Directive

• This equipment is marked with the above recycling symbol.
• It means that at the end of the life of the equipment you must dispose of it separately at an appropriate collection point and not place it in the normal domestic unsorted waste stream.
• This wil benefit the environment for all. (European Union only)

EU DECLARATION OF CONFORMITY

Manufacturer

• i-tec Technologies s.r.o., Kalvodova 2, 709 00 Ostrava declares that this product

Product

• Naam:
• i-tec Thunderbolt 3 Dual 4K Docking Station + Power Delivery 65W
• Model, Modell, Modèle, Modelo, Modello, Model, Model, Model, Modelis, Model
• TB3HDMIDOCKPD

Determination

• The product is determined for use in PC as equipment.
• We declare under our sole responsibility that the above-named product is in conformity with the following European Union directives:

For Electrical Safety

• RoHS: 2011/65/EU; EU 2015/863 and it is safe under conditions of standard application
• Signed for and on behalf of

FCC STATEMENT

This equipment has been tested and found to comply with the limits of a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

www.i-tec.pro/en

References

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