mercury mcy00006 Wireless Broadband with Landline Moving Hub Instruction Manual
- June 16, 2024
- Mercury
Table of Contents
mercury mcy00006 Wireless Broadband with Landline Moving Hub
Specifications
- Service Type: Wireless broadband connection and landline
- Availability: Rural and urban areas with applicable 4G coverage and capacity
Monthly Data Allowance
- 120GB Capped – $79 per month
- 300GB Urban – $84 per month
- 300GB Rural – $149 per month
- 1000GB (Specific availability restrictions apply) – $89 per month
Add-Ons
- Tier One Joining Bonus options (Samsung products)
- Smart Modem 2 router – $14.95 postage and handling charge applies
Service Overview
The Mercury Broadband service offers wireless broadband connection and a
landline. The landline allows you to make local, national, international, and
mobile calls with various calling rates and toll-free calling areas to choose
from.
MERCURY BROADBAND
WIRELESS BROADBAND WITH LANDLINE MOVING HUB – YOU CHOOSE OFFER OFFER SUMMARY – 23 JANUARY 2024.
Service overview
- Service description Wireless broadband connects your home through a 4G wireless connection. We offer four plans for wireless broadband – 120GB, 300GB Urban, 300GB Rural and 1000GB.
- The Wireless broadband plan we offer is a wireless broadband connection and a landline.
- The landline connects you to the public phone network so you can make local, national, international and mobile calls. You will have a variety of calling rates with toll-free calling areas to choose from. For more details click here.
Availability Wireless broadband is only available in rural and urban areas where applicable 4G coverage and capacity are available. You can check your availability of our services when signing up via mercury.co.nz/broadband or by calling our wonderful team on 0800 789 505.
Service charges| Prices are current as at 23 January 2024 and are subject to change. To find out more about our current pricing give our team a call on 0800 789 505.
Broadband charges
Monthly **data Charge – with**
allowance energy on a 2 year
**bundle offer***
120GB Capped $79 per month**
300GB Urban† $84 per month**
300GB Rural† $149 per month** 1000GB†
(Specific availability $89 per month**
restrictions apply)
---|---
- The per month prices are shown after Mercury’s $15 Broadband Bundle Discount has been applied. This applies as long as you keep an energy service with us.
- At the end of the fixed term, the service charge is subject to change on 30 days’ notice.
- Allocated data at max speed, then speeds reduce to a max of 5Mbps.
- Mercury may pro-rate charges when you join (depending on the date you join), move, cancel, or if you switch between plans. See our offer terms and phone and internetterms and conditions for more detail.
The You Choose offer is only available to new residential customers who join
Mercury for electricity and broadband services at the same address on a 2 year fixed term.
The joining bonuses that can be chosen from as part of this offer are determined by the broadband plan chosen at the time of sign up.
| Tier One Joining Bonus
---|---
|
- Samsung 43” Smart TV (model UA43CU8500SXNZ)
- Samsung 280L White Fridge/Freezer (model RB27N4020WW/SA) Samsung 8kg Washing Machine (model WW80T4040CE/SA) Samsung Jet 90 Pet Stick Vac (model VS20R9042T2/SA)
- Samsung Premium Soundbar with Dolby Atmos (model HW-Q700C/XY) Samsung Galaxy A54 5G Mobile Handset (model SM-A546EZKCXNZ)
- Please note that due to global supply issues items are subject to availability and there may be delivery delays with Samsung products. The joining bonus will be ordered 5 working days from the date of your confirmation letter or email, or when the broadband and electricity services have both been connected with Mercury, whichever is later. We’ll provide details on when to expect delivery.
- Note: Customer may upgrade to fibre during the Term if available. For more information click here .
Routers Smart Modem 2
$0 † †
Wireless broadband services will require a wireless broadband router supplied by Mercury.
† † A $14.95 postage and handling charge applies.
Additional data charges
- Additional data packs are only available for capped wireless broadband plans and charged at $10 for 10GB. Data packs are either automatically or manually applied. A one off 10GB data pack is automatically applied when the full monthly data allowance on your capped wireless broadband plan has been consumed (if no manual data packs have been added already, otherwise it will activate after the manually added data pack has been consumed). There is only one automatically applied data pack available per month. There are 4 manual data packs available for purchase per month for the capped wireless broadband plans. Data packs are available for use for 30 days from purchase.
- We’ll send you an email and/or text once you reach 80% of your monthly data allowance, and again once you reach 100%.
Set up charges You’ll get a free standard connection. A postage and handling charge for your router will apply.
Other charges This wireless broadband plan comes with a landline. Your local calls are free.
- Any calls made to national, international, mobile and 0900 numbers will be charged at their standard rate. We do have additional calling packages available for national, mobile and some international destinations.
- Additional charges may apply for items such as non-standard installations, additional in-home technician work performed at time of connection etc.
- For more details please see our Phone and Internet Terms and Conditions click here.
- For your You Choose bundle, electricity (and gas, if applicable) charges will apply for your energy services.
Broadband performance
- Performance Actual speeds you experience are affected by many factors including the device you are using and its capabilities, the number of devices connected, your operating system and web-browser, and if you’re connecting wirelessly to your router. For more information on factors that may influence your speed click here.
- As your plan uses a wireless connection, then factors such as the distance you are from a cell tower, the network capability and the overall use of that cell tower by other consumers can impact the speed experienced. For wireless broadband, you must use the router supplied by Mercury. This router is capable of providing the estimated peak time average speeds, subject to the other factors described above.
- See Measuring Broadband NZ for independent information on broadband performance across different providers, plans and technologies. To view the latest reports click here.
Access type Your access type will be wireless broadband. For more information about the different access types and speeds click here.
Other information
Minimum contract period There is a 2 year Term for this Mercury electricity and broadband bundle offer. For more details click here.
Early termination fee If you terminate or switch either electricity or broadband providers within the Term you’ll need to pay an Early Termination Fee (this will be added to your next account). This Early Termination Fee varies depending on which joining bonus you receive as part of that offer, and will reduce by a set amount each month over the Term of your agreement as set out below. An Early Termination Fee is only payable once during the Term.
| Tier One
- Samsung 43” Smart TV – Month 1 exit fee $960 reducing by $40 per month Samsung 280L Fridge/ Freezer – Month 1 exit fee $960 reducing by $40 per month Samsung 8kg Washing Machine – Month 1 exit fee $960 reducing by $40 per month Samsung Jet 90 Pet Stick Vac – Month 1 exit fee $960 reducing by $40 per month
- Samsung Premium Soundbar with Dolby Atmos – Month 1 exit fee $960 reducing by $40 per month
- Samsung Galaxy A54 5G Mobile Handset – Month 1 exit fee $840 reducing by $35 per month
For more details click here .
Notice period (Termination)
After the end of the fixed term, you can cancel your broadband plan at any
time by giving us at least 5 working days’ notice. You’ll be responsible for
any charges until your disconnection date. For information on our terms and
conditions click here.
All prices quoted are inclusive of GST.
All broadband prices and fees quoted on this page are inclusive of GST (if
any). This is an offer summary only. You can find the terms and conditions for
this offer here and our phone and internet terms and conditions here.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>