Tenda TEF1226P-24-440W 2 Gigabit Web Smart PoE Switch Installation Guide

June 4, 2024
Tenda

Q1: 1 cannot log in to the Web Manager when I used the device for the first time. What should I do?

A1: Perform the following, and retry.
a) Make sure the IP address of local PC is 192.168.0.X (X can be any number of 2-254).
b) Clean the browsing history of your Web browser, or try another browser and make sure the browser connection way is “Never dial a connection’.
c) If you log in to the device from a PC, try updating your network adapter driver.
d) If you still cannot log in to the device after try above operations, reset the device to factory default settings.

Q2: 1 forgot my login username and password, unfortunately. What should I do?

A2: Try the default login info first (Default LAN IP: 192.168.0.1, Login username: admin; password: admin). If it does not work, reset the device to factory defaults and retry with the default settings.

Q3: How to reset the device when I cannot log in to the Web management?

A3: Press the Reset button for about 6 seconds and then release; in 20 seconds, the switch will be successfully reset to factory default settings. (Note: Resetting factory defaults will delete all the configured settings. You need to reconfigure them.)

Q4: The Link/Act LEDs lighted error, and I cannot figure out the device working status. What should I do?

A4: a) The switch and the remote device may be connected improperly. Try to verify their connections.
b) Try to reduce the cable usage as Ethernet cable may be over than the standard length (100Mbps: Cat 5e Ethernet <150m; Extend mode and 10Mbps: Cat 5e Ethernet <250m).

Q5: The PoE status LEDs lighted error, and I cannot figure out the device PoE working status. What should I do?

A5: a) The switch and the remote device may be connected improperly. Try to verify their connections.
b) Ethernet cable may be over than the standard length (100Mbps: Cat 5e Ethernet < 150m; Extend mode and 10Mbps: Cat 5e Ethernet <250m). Try to reduce the cable usage.
c) Log in to the device Web Manager, and check the port PoE feature is enabled.
d) Check PoE MAX LED status. If it lights, disconnect the PD to make sure the PoE MAX LED is off.

Shenzhen Tenda Technology Co., Ltd
6-8 Floor, Tower E3, No. 1001, Zhongshanyuan Road,
Nanshan District, Shenzhen, China. 518052
Technical Support: support@tenda.com.cn
Telephone: (86 755) 2765 7180
Email: sales@tenda.com.cn
Website: http://www.tendacn.com
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© 2016 Shenzhen Tenda Technology Co., Ltd. All rights reserved.
Tenda is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other brand and product names mentioned herein are trademarks or registered trademarks of their respective holders. Specifications are subject to change without notice.

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