Tenda i24V3 AC1200 Wave2 Gigabit Access Point Installation Guide
- June 1, 2024
- Tenda
Table of Contents
Tenda i24V3 AC1200 Wave2 Gigabit Access Point
Package Contents
- AP × 1
- Mounting bracket x 1
- Plastic anchor (inner diameter: 2.4 mm, height: 6.6 mm, length: 26.4 mm) x 4
- Plastic nut (diameter: 2.51 mm, length: 14.5 mm) x 4
- Screw (head diameter: 6 mm, thread diameter: 3 mm, length: 25 mm) x 4
- Quick installation guide
Typical Network Topology
Tips
- For PoE power supply, use an Ethernet cable (recommended: CATe or above, length: ≤ 100m) to connect the PoE/LAN port of the AP to a PoE power supply device with IEEE 802.3at standard.
- For the DC power supply, connect a power adapter (12V 1A, self-prepared) to the DC power jack of the AP. Do not use a power adapter over 12V.
Install the AP
Tips
The AP is suitable for mounting at heights> 2m. Before installation:
- Record the MAC address (on the bottom label of the AP) and installation position of the AP to locate the AP through the MAC address.
- You may need a rubber hammer, a marker, a hammer drill, a drill bit, a screwdriver, and a ladder for the installation. Please prepare them yourself.
Ceiling Mounting
- Position the bracket on the ceiling and mark screw hole positions with the marker.
- Drill holes in the marked positions using a hammer drill.
- Install the bracket.
- Option A : Knock the included plastic anchors into the holes using the rubber hammer. Insert the included screws into the screw holes on the bracket and fix them into the plastic anchors using a screwdriver.
- Option B: Insert the included screws into the screw holes on the bracket and fix them into the included plastic nuts using a screwdriver.
- Use an Ethernet cable (CAT5e or above recommended) to connect the PoE/LAN port of the AP.
- Insert the slots of the AP into the hooks of the bracket, and push the AP to one side until you hear a click.
Tips
- If the AP uses a DC power supply, repeat step 4, and then connect a power adapter (12V 1A, self-prepared) to the DC power jack of the AP.
- Before powering on, check if the PoE/DC power supply device you use complies with your AP.
Wall Mounting
-
Position the bracket on the wall and mark screw hole positions with the marker.
-
Drill holes in the marked positions using a hammer drill.
-
Knock the included plastic anchors into the holes using a rubber hammer. Then use a screwdriver to fix the included screws into the plastic anchors. The distance between the inside surface of the screw header and the edge of the plastic anchor should not be less than 2.5 mm, to make sure that the AP can be hung on the screws firmly.
-
Use an Ethernet cable (CAT5e or above recommended) to connect the PoE/LAN port of the AP.
Tips- If the AP uses a DC power supply, repeat step 4, and then connect a power adapter (12V 1A, self-prepared) to the DC power jack of the AP.
- Before powering on, check if the PoE/DC power supply device you use complies with your AP.
-
Insert the slots of the AP into the hooks of the bracket, and push the AP to one side until you hear a click.
-
Align the two mounting holes on the bracket with the two screws on the wall, and then slide the AP Laptop to fit in the screws until it is firmly hung on the screws.
Configure the AP
Method 1: Through a Tenda Hardware Controller
If there is a Tenda hardware controller (a Tenda AP controller or a Tenda router with an AP management function) in the LAN, you can manage the APs in batches through the hardware controller. For details, visit the product page or service page on www.tendacn.com to get the user guide of the hardware controller of the model.
Method 2: Through the Web UI of the AP
Tips
- To avoid IP address conflicts between APs in the same LAN, change the IP addresses of the APs separately.
- Record the changed IP addresses of APs for subsequent management.
- Use an Ethernet cable to connect the management computer to a switch that is connected to the AP.
- Set the IP address of the management computer to the same network segment as that of the AP (default: 192.168.0.254).
Tips
- Without the HCP server in the LAN, the default IP address of the AP is 192.168.0.254.
- With the HCP server in the LAN, the AP may obtain an IP address from a DHCP server and you can check the new IP address from the client list of the HCP server. It is available only when the AP is in factory settings.
For example, if the IP address of the AP is 192.168.0.254, you can set the IP address of your computer to 192.168.0.X(Xranges from 2 to 253 and is unused) and subnet mask to 255.255.255.0.
- Start a web browser on the management computer, enter the IP address of the AP in the address bar, and log in to the web UI to manage the AP. For details, visit the product page or service page on www.tendacn.com to get the
user guide of the AP.
Get to Know Your Device
LED Indicator
SYS LED indicator
- Solid on: AP is starting up.
- Blinking : AP is working properly.
- Off: The LED indicator is turned off.
Port/Button/Jack
FAQ
Q1: I cannot log In to the web UI of the AP. What should I do?
A1: Try the following solutions:
- Ensure that the Ethernet cable between the AP and the management computer is connected properly.
- Ensure that the IP address of the management computer is set to the same network segment as that of the AP. For example, if the IP address of the AP is 192.168.0.254, you can set the IP address of your computer to 192.168.0.X (X ranges from 2 to 253 and is unused).
- If the LAN where the AP is deployed has a DHCP server, the AP may obtain an IP address from a DHCP server in the LAN. You can check the new IP address from the client list of the DHCP server, and use this IP address to log in. It is available only when the AP is in factory settings. If the problem persists, refer to Q3 to reset the AP.
Q2: The controller fails to detect the AP. What should I do?
A2: Try the following solutions:
- Ensure that the physical connections are correct and the AP has started up properly.
- If VLAN exists in the network, ensure that the controller is in the same VLAN as the AP.
- Reboot the AP.
- Ensure that the firmware of the controller and the AP is the latest version on www.tendacn.com.
- Refer to Q3 to reset the AP.
Q3: How to reset the AP?
A3: When the AP is idle, hold the reset button (Reset) down with a
needle-like object for about 8 seconds, and release it when the LED indicator
lights solid green. When the LED indicator blinks green again, the AP is reset
successfully.
Q4: I forgot the username and password when logging in to the web UI of the
AP. What should I do?
A4: Refer to Q3 to reset the AP, and try to log in with the default
username (admin). Changing the password is required when logging in for the
first time after resetting.
Get Support and Services
https://www.tendacn.com/service/default.html For technical specifications, user guides, and more information, please visit the product page or service page on www.tendacn.com. Multiple languages are available. You can see the product name and model on the product label.
Safety Precautions
Before operating, read the operation instructions and precautions to be taken, and follow them to prevent accidents. The warning and danger items in other documents do not cover all the safety precautions that must be followed. They are only supplementary information, and the installation and maintenance personnel need to understand the basic safety precautions to be taken.
- Do not use the device in a place where wireless devices are not allowed.
- The device should be powered off during installation.
- If the device adopts a power adapter or PoE power supply device supply, use a power adapter or a PoE power supply device with the required specifications. Do not use the power adapter or PoE power supply device if it is damaged.
- If the device adopts a power adapter supply, the mains plug is used as the disconnect device and shall remain readily operable. The power socket shall be installed near the device and easily accessible.
- Operating temperature: -10?C- 40°C.
- The device is for indoor use only.
- Keep the device away from water, fire, high electric field, high magnetic field, and inflammable and explosive items.
- If such phenomena as smoke, abnormal sound, or smell appear when you use the device, immediately stop using it and disconnect its power supply, unplug all connected cables, and contact the after-sales service personnel.
- Disassembling or modifying the device or its accessories without authorization voids the warranty and might cause safety hazards. For the latest safety precautions, see Safety and Regulatory lnfonnatlon on www.tendacn.com.
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, under Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interterence by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
The device is for indoor use only. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Radiation Exposure Statement
This device complies with FCC radiation exposure limits set forth for an
uncontrolled environment and it also complies with Part 15 of the FCC RF
Rules. This device should be installed and operated with a minimum distance of
20 cm between the device and your body.
Caution
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate this equipment. This
transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter. Operating frequency: 2412-2462MHz, 5180-5240MHz,
5745-5825MHz
NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. (2) To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable.
CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause
radio interterence, in which case the user may be required to take adequate
measures. This device should be installed and operated with a minimum distance
of 20 cm between the device and your body.
NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. (2) To avoid unnecessary radiation interterence, it is recommended to use a shielded RJ45 cable.
Declaration of Conformity
Hereby, SHENZHEN TENDA TECHNOLOGY CO., LTD. declares that the device complies
with Directive 2014/53/EU. The full text of the EU Declaration of Conformity
is available at the following internet address:
https://www.tendacn.com/download/list-9.html
Attention: In EU member states, EFTA countries, Northern Ireland, and Great Britain, the operation in the frequency range 5150MHz – 5250MHz is only permitted indoors.
- Operating Frequency/Max Output Power
RECYCLING
This product bears the selective sorting symbol for Waste Electrical and
Electronic Equipment (WEEE). This means that this product must be handled
under European directive 2012/19/EU to be recycled or dismantled to minimize
its impact on the environment. User has the choice to give their product to a
competent recycling organization or the retailer when they buy new electrical
or electronic equipment.
Technical Support
- Shenzhen Tenda Technology Co., Ltd.
- Floor 6-8, Tower E3, No.1001, Zhongshanyuan Road, Nanshan District, Shenzhen, China. 518052
- Website: www.tendacn.com
- E-mail: [email protected]
- [email protected] (United Kingdom)
- [email protected] (North America)
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Tenda is a registered trademark legally held by Shenzhen Tenda Technology Co.,
Ltd. Other brand and product names mentioned herein are trademarks or
registered trademarks of their respective holders. Specifications are subject
to change without notice.