Tenda RX2LP Dual Band Gigabit Wi-Fi 6 Router Installation Guide

Tenda RX2LP Dual Band Gigabit Wi-Fi 6 Router

RX2LP Dual Band Gigabit Wi-Fi 6 Router

Specifications

• Product Name: Wi-Fi 6 Router RX2L/TX2L/RX2L Pro/TX2L Pro
• Model: AX3000Wi-Fi 6 : AX12 Pro v2
• Power Input: 12V 1A
• Manufacturer: Shenzhen Tenda Technology Co., Ltd.

Product Usage Instructions

Connect the Router to the Internet

1. Connect your device to the router’s WiFi network using the SSID found on the device label.
2. Access the router’s web UI by entering tendawifi.com in a web browser.
3. Follow the on-screen instructions to set up the internet connection type (Dynamic IP or PPPoE), WiFi name, password, and login password.
4. Wait for the LED indicator to turn solid green, indicating a successful network connection.
5. Download the Tenda WiFi app for remote management by scanning the QR code.

Package contents

• Wireless router x 1
• Power adapter x 1
• Ethernet cable x 1
• Quick installation guide

RX2L Pro is used for illustrations here unless otherwise specified. The actual product prevails.

Connect

Connect the router
The product appearance may vary with models. Please refer to the product you purchased

Tips

• If you use the modem for internet access, power off the modem first before connecting the WAN port of the router to the LAN port of your modem, and power it on after the connection.
• Refer to the following relocation tips to locate the router to a proper position:
  • Place the router in a high position with few obstacles.
  • Unfold the antenna of the router vertically.
  • Keep your router away from electronics with strong interference, such as microwave ovens, induction cookers, and refrigerators.
  • Keep your router away from metal barriers, such as weak current boxes, and metal frames.

Power on the router
Connect the WAN port of the router to the LAN port of your modem or the Ethernet jack using an Ethernet cable.

Connect the router to the internet

1. Connect your smartphone or computer to the WiFi network of the router. The SSID (WiFi name) can be found on the bottom label of the device.
2. Start a web browser and enter tendawifi.com in the address bar to access the router’s web UI.
3. Perform operations as prompted (smartphone used as an example).
4. Tap Start
5. The router detects your connection type automatically
   If your internet access is available without further configuration (for example, a PPPoE connection through an optical modem is completed), tap Next.

  * If the PPPoE user name and password are required for internet access, select the ISP Type based on your region and ISP and enter the required parameters (if any). If you forget your PPPoE username and password, you can obtain the PPPoE username and password from your ISP and manually enter them. Then, tap Next
3. Set the WiFi name, WiFi password, and login password for the router. Tap Next. Done. When the LED indicator is solid green, the network connection is successful.

To access the internet with:

• WiFi-enabled devices: Connect to the new WiFi network you set. (See the prompts on the configuration completion page.)
• Wired devices: Connect to a LAN port of the router using an Ethernet cable.

Tips: If you want to manage the router anytime, anywhere, scan the QR code to download the Tenda WiFi app, register and log in

Download Tenda WiFi App

Get support and services

For technical specifications, user guides, and more information, please visit the product page or service page on www.tendacn.com. Multiple languages are available.
You can see the product name and model on the product label.

https://www.tendacn.com/service/default.html

LED indicator

LED indicator

| Startup| Solid green| The system is starting up.

Internet connection

| Solid green| The router is connected to the internet.
Blinking green slowly| Not configured and the router is not connected to the internet.
Blinking red slowly| Configured but the router failed to connect to the internet.
Blinking orange slowly| Configured but no Ethernet cable is connected to the WAN port.
WPS| Blinking green quickly| Pending for or performing WPS negotiation (valid within 2 minutes)
Ethernet cable connection| Blinking green quickly for 3 seconds| A device is connected to or disconnected from an Ethernet port of the router.
PPPoE user name and password importing| Blinking green quickly for 8 seconds|

PPPoE user name and password are imported successfully.

Resetting| Blinking orange

quickly

| Restoring to factory settings.

Jack, ports, and buttons

The jacks, ports, and buttons may vary with models. The actual product prevails

Example: RX2L Pro

WPS WPS/MESH

| Used to start the WPS negotiation process, or to reset the router.

− WPS : Through the WPS negotiation, you can connect to the WiFi network of the router without entering the password.

Method : Press the button 1-3 seconds, and the LED indicator blinks green fast. Within 2 minutes, enable the WPS function of the other WPS-supported device to establish a WPS connection.

− Reset method : When the router is working normally, hold the button down for about 8 seconds, and then release it when the LED indicator blinks orange fast. The router is restored to factory settings.

3/IPTV

| Gigabit LAN/IPTV port.

It is a LAN port by default. When the IPTV function is enabled, it can only serve as an IPTV port to connect to a set-top box.

1, 2| Gigabit LAN port.

Used to connect to such devices as computers, switches and game machines.

WAN| Gigabit WAN port.

Used to connect to a modem or the Ethernet jack for internet access.

POWER| Power jack.

 Safety Precautions

Before operating, read the operation instructions and precautions to be taken, and follow them to prevent accidents. The warning and danger items in other documents do not cover all the safety precautions that must be followed. They are only supplementary information, and the installation and maintenance personnel need to understand the basic safety precautions to be taken.

• The device is for indoor use only.
• The device must be horizontally mounted for safe use.
• Do not use the device in a place where wireless devices are not allowed.
• Please use the included power adapter.
• The mains plug is used as the disconnect device and shall remain readily operable.
• The power socket shall be installed near the device and easily accessible.
• Operating environment: Temperature: 0℃ – 40℃; Humidity: (10% – 90%) RH, non-condensing; Storage environment: Temperature: -40℃ to +70℃; Humidity: (5% – 90%) RH, non-condensing.
• Keep the device away from water, fire, high electric field, high magnetic field, and inflammable and explosive items.
• Unplug this device and disconnect all cables during lightning storms or when the device is unused for long periods.
• Do not use the power adapter if its plug or cord is damaged.
• If such phenomena as smoke, abnormal sound, or smell appear when you use the device, immediately stop using it and disconnect its power supply, unplug all connected cables, and contact the after-sales service personnel.
• Disassembling or modifying the device or its accessories without authorization voids the warranty and might cause safety hazards.
  For the latest safety precautions, see Safety and Regulatory Information on www.tendacom.cn.

CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.
This equipment should be installed and operated with a minimum distance of 20cm between the device and your body.

NOTE:

• The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment.
• To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable.

Declaration of Conformity
Hereby, SHENZHEN TENDA TECHNOLOGY CO., LTD. declares that the device complies with Directive 2014/53/EU.
The full text of the EU Declaration of Conformity is available at the following internet address: https://www.tendacn.com/download/list-9.html

• Operating Frequency/Max Output Power

2412MHz-2472MHz/19.82dBm
5150MHz-5250MHz (indoor use only)/22.95dBm

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, under Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used under the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Operation is subject to the following two conditions:

1. this device may not cause harmful interference,
2. this device must accept any interference received, including interference that may cause undesired operation.

The device is for indoor use only.

Radiation Exposure Statement

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
This device complies with FCC radiation exposure limits set forth for an uncontrolled environment and it also complies with Part 15 of the FCC RF Rules. This equipment should be installed and operated with a minimum distance of 20cm between the device and your body.

Caution:
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Operating frequency: 2412-2462 MHz, 5150-5250 MHz, 5725-5850 MHz

NOTE: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable.

RECYCLING
This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled under European directive 2012/19/EU to be recycled or dismantled to minimize its impact on the environment. Users have the choice to give their product to a competent recycling organization or the retailer when they buy new electrical or electronic equipment.

In EU member states, EFTA countries, Northern Ireland, and Great Britain, the operation in the frequency range 5150MHz – 5250MHz is only permitted indoors.

FAQ

• Q1: I cannot log in to the web UI by visiting tendawifi.com. What should I do?

  • A1: Try the following solutions:
  • Ensure that your smartphone or computer is connected to the WiFi network of the router.
  • For the first login, connect the WiFi name (Tenda_XXXXXX) on the bottom label of the device. XXXXXX is the last six digits of the MAC address on the label.
  • When logging in again after setting, use the changed WiFi name and password to connect to the WiFi network.
  • If you are using a smartphone, ensure that the cellular network (mobile data) of the client is disabled.
  • If you are using a wired device, such as a computer:
  • Ensure that tendawifi.com is entered correctly in the address bar, rather than the search bar of the web browser.
  • Ensure that the computer is set to Obtain an IP address automatically and Obtain DNS server address automatically.
    If the problem persists, reset the router by referring to Q3 and try again.

• Q2: I cannot access the internet after the configuration. What should I do?

  • A2: Try the following solutions:

  • Ensure that the WAN port of the router is connected to a modem or Ethernet jack properly.

  • Log in to the web UI of the router and navigate to the Internet Settings page. Follow the instructions on the page to solve the problem.
    If the problem persists, try the following solutions:

  • For WiFi-enabled devices:

  • Ensure that your WiFi-enabled devices are connected to the WiFi network of the router.

  • Visit tendawifi.com to log in to the web UI and change your WiFi name and WiFi password on the WiFi Settings page. Then try again.

  • For wired devices:

  • Ensure that your wired devices are connected to a LAN port properly.

  • Ensure that wired devices are set to Obtain an IP address automatically and Obtain a DNS server address automatically.

• Q3: How to restore my device to factory settings?

  • A3: When your device is working properly, hold down the reset (marked RST, Reset, or RESET) button of your device for about 8 seconds, and release it when the LED indicator blinks orange fast. After about 1 minute, the router is reset successfully and rebooted. You can configure the router again

Technical Support

Shenzhen Tenda Technology Co., Ltd.

• Floor 6-8, Tower E3, No.1001, Zhongshanyuan Road, Nanshan District, Shenzhen, China. 518052
• Website: www.tendacn.com
• E-mail: support@tenda.com.cn
• support.uk@tenda.cn (United Kingdom)
• support.us@tenda.cn (North America)

Copyright
© 2023 Shenzhen Tenda Technology Co., Ltd. All rights reserved.
Tenda is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other brand and product names mentioned herein are trademarks or registered trademarks of their respective holders. Specifications are subject to change without notice.

References

• Tenda US
• tendacom.cn
• tendacn.com/download/list-9.html
• Service_Tenda-All For Better NetWorking

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