Tenda AC10V5 AC1200 Dual Band Gigabit Wireless Router AC8 User Manual

Tenda AC10V5 AC1200 Dual Band Gigabit Wireless Router AC8

Specifications

• Model: AC1200 Dual-Band Gigabit Wireless Router AC8
• WiFi Settings: Tenda_XXXXXX (WiFi name), 8-32 characters (WiFi password)
• Login password: 5-32 characters

Product Usage Instructions

Connect the Router
Tips: If you use the modem for internet access, power off the modem first before connecting the WAN port of the router to the LAN port of your modem and power it on after the connection.

1. Connect the WAN port of the router to the LAN port of your modem or the Ethernet jack using an Ethernet cable.
2. Power on the router.

LED Indicators

connected
to the internet
WPS| Fast blinking: Pending for or performing WPS negotiation (valid
within 2 minutes)
Ethernet cable connection| Fast blinking for 3 seconds: Device connected to or
disconnected from an Ethernet port of the router
PPPoE user name and password importing| Fast blinking for 8 seconds: PPPoE username and password
imported successfully
Resetting| Fast blinking: Resetting

II. Connect the Router to the Internet

1. Connect your devices to the router:
   • WiFi-enabled devices: Connect to the WiFi network of the router using the default SSID and password found on the bottom label of the router.
   • Wired devices: Connect to a LAN port (1 or IPTV/2) of the router using an Ethernet cable.
2. Start a browser on your device and enter tendawifi.com in the address bar to access the web UI, or use the Tenda WiFi app to configure the router.

Buttons/Ports/Jacks

access.
POWER| Connect to power source for power supply using included
adapter.

FAQ

• Q1: How do I reset the router?
  To reset the router, refer to Q3 in FAQ section of the manual.

• Q2: What should I do if I cannot access the internet?
  If you cannot access the internet, see Q2 in FAQ for troubleshooting steps.

• Q3: How do I import PPPoE username and password successfully?
  To import PPPoE username and password successfully, refer to LED indicators section in the manual.

Quick Installation Guide

AC1200 Dual-Band Gigabit Wireless Router AC8

Package contents

• Wireless router x 1
• Power adapter x 1
• Ethernet cable x 1
• Quick installation guide

Connect the router

Tips
If you use the modem for internet access, power off the modem first before connecting the WAN port of the router to the LAN port of your modem and power it on after the connection.

1. Connect the WAN port of the router to the LAN port of your modem or the Ethernet jack using an Ethernet cable.
2. Power on the router.
   

Connect the router to the internet

1. Connect your devices to the router.

   • WiFi-enabled devices: Connect to the WiFi network of the router. The default WiFi name (SSID) and password (if any) can be found on the bottom label of the router.
   • Wired devices: Connect to a LAN port (1 or IPTV/2) of the router using an Ethernet cable.
     WiFi-enabled device
     

2. Start a browser on your device and enter tendawifi.com in the address bar to access the web UI, or run the Tenda WiFi app to configure the router.
   
   tendawifi.com
   

3. Perform operations as prompted (Example: Web UI on the computer).

Tips

If you cannot log in to the web UI, see Q1 in FAQ.

1. Click Start.
   

2. The router detects your connection type automatically (PPPoE is used for illustration here).

   • Enter the ISP User Name and ISP Password, and click Next.
   • If you forget your PPPoE user name and password, and the connection type of your original router is PPPoE, click Import PPPoE user name and password from the original router and perform operations as prompted, or you can obtain the PPPoE user name and password from your ISP and manually enter them. Then, click Next.
     PPPoE, click Import PPPoE user name and password from the original router and perform operations as prompted, or you can obtain the PPPoE user name and password from your ISP and manually enter them. Then, click Next.
     

3. Set WiFi name, WiFi password and login password of the router, and click Next.
   

Tips

• WiFi password: Used to connect to the WiFi network.
• Login password: Used to log in to the web UI of the router.

Done.
To access the internet with

• WiFi-enabled devices: Connect to the WiFi network using the WiFi name and password you set.
• Wired devices: Connect to a LAN port (1 or IPTV/2) of the router using an Ethernet cable.

Tips

If you cannot access the internet, see Q2 in FAQ.

LED indicators

minutes)
Ethernet cable connection| Fast blinking for 3 seconds| Device connected to or disconnectedfrom an Ethernet port of the router
PPPoE user name and password importing| Fast blinking for 8 seconds| PPPoE user name and password imported successfully
Resetting| Fast blinking| Resetting

Buttons/ports/jacks

• WPS: Hold down the button of the router for 1 to 3 seconds. Within 2 minutes, enable the WPS function of the other WPS-supported device to establish a WPS connection.
• Reset: For the reset method, see Q3 in FAQ.

IPTV/2| LAN/IPTV multiplexing port, LAN port by default.

If the IPTV function of the router is enabled, it can only serve as an IPTV port to connect to a set-top box.

1| LAN port.

Used to connect to wired devices as computers, switches and game machines.

WAN| Used to connect to a modem or the Ethernet jack for internet access.
POWER| Use the included power adapter to connect this jack to a power source for the power supply.
Wall-mounting slot| On the bottom of the router. Used to fix the router to the wall.

Wall-mounting materials are self-prepared (2 screws and 2 plastic anchors). Recommended specifications:

• Screws: thread diameter: 3 mm, length: 14 mm; head diameter: 5.2 mm
• Plastic anchors: inner diameter: 2.4 mm; length: 26.4 mm

FAQ

1. Q1: I cannot log in to the web UI of the router by visitingtendawifi.com.
   What should I do?
   A1: Try the following solutions:

   • If you are using a WiFi-enabled device, such as a smartphone:
   • Ensure that it connects to the WiFi network of the router.
   • Ensure that the cellular network (mobile data) of the smartphone is disabled.
   • If you are using a wired device, such as a computer:
   • Ensure that you enter tendawifi.com or 192.168.0.1 is entered correctly in the address bar, rather than the search bar of the web browser.
   • Ensure that the computer is connected to a LAN port (1 or IPTV/2) of the router properly using an Ethernet cable.
   • Ensure that the computer is set to Obtain an IP address automatically and Obtain DNS server address automatically.
     If the problem persists, reset the router by referring to Q3, and try again.

2. Q2: I cannot access the internet after the configuration. What should I do?
   A2: Try the following solutions first:

   • Check whether the WAN port of the router is connected to a modem or Ethernet jack properly.
     Log in to the web UI of the router and navigate to the Internet Settings page. Follow the instructions on the page to solve the problem.
     If the problem persists, try the following solutions:

   • For WiFi-enabled devices,

   • Check whether your WiFi-enabled devices are connected to the WiFi network of the router.

   • Log in to the web UI and change your WiFi name and WiFi password on WiFi Settings page.
     Then try again.

   • For wired devices:

   • Check whether your wired devices are connected to a LAN port (1 or IPTV/2)of the router properly.

   • Check whether wired devices are set to Obtain an IP address automatically and Obtain DNS server address automatically.

3. Q3: How to reset the router?
   A3: When the router is working normally, hold down the WPS/RST button for about 8 seconds, and then release it when the LED indicator blinks fast. The router is reset.

4. Q4: What should I do if I forgot my WiFi password?
   A4: Log in to the web Ul of the router on your wired or WiFi-enabled device, navigate to WiFi Settings page, and check your WiFi password.

5. Q5: What should I do if I forgot the login password of the router?
   A5: Use the WiFi password of the router to log in to the web UI. If the problem persists, see Q3 to  reset the router, and reset the login password.

Get support and services

https://www.tendacn.com/service/default.html
For technical specifications, user guides and more information, please visit the product page or service

• page on www.tendacn.com. Multiple languages are available.
• You can see the product name and model on the product label.

CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.
This equipment should be installed and operated with a minimum distance 20cm between the device and your body.

NOTE

1. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment.
2. To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable.

Declaration of Conformity
Hereby, SHENZHEN TENDA TECHNOLOGY CO., LTD. declares that the device is in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet address:
https://www.tendacn.com/download/list-9.html

Operating Frequency/Max Output Power

Operating Frequency/Max Output Power
2412MHz-2472MHz/20dBm 5150MHz-5250MHz (indoor use only)/23dBm

Restrictions in the 5 GHz Band

Attention : In EU member states, EFTA countries, Northern Ireland and Great Britain, the operation in the frequency range 5150MHz – 5250MHz is only permitted indoors.

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
•  Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  Consult the dealer or an experienced radio/TV technician for help.

The device is for indoor usage only.

Operation is subject to the following two conditions

1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.

Radiation Exposure Statement
This device complies with FCC radiation exposure limits set forth for an uncontrolled environment and it also complies with Part 15 of the FCC RF Rules.
This equipment should be installed and operated with minimum distance 20cm between the device and your body.

Caution
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Operating frequency: 2412-2462MHz, 5150-5250MHz, 5725-5850MHz

NOTE:

1. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment.
2. To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable.

RECYCLING
This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment.

Safety Precautions

Before performing an operation, read the operation instructions and precautions to be taken, and follow them to prevent accidents. The warning and danger items in other documents do not cover all the safety precautions that must be followed. They are only supplementary information, and the installation and maintenance personnel need to understand the basic safety precautions to be taken.

• For desktop mounting, the device must be horizontally mounted for safe use.
• For wall mounting, the router is only suitable for mounting at heights ³ 2m.
• Do not use the device in a place where wireless devices are not allowed.
• Please use the included power adapter.
• The mains plug is used as the disconnect device, and shall remain readily operable.
• The power socket shall be installed near the device and easily accessible.Operating temperature: 0℃ – 40℃.
• Keep the device away from water, fire, high electric field, high magnetic field, and inflammable and explosive items.
• Unplug this device and disconnect all cables during lightning storms or when the device is unused for long periods.
• Do not use the power adapter if its plug or cord is damaged.
• If such phenomena as smoke, abnormal sound or smell appear when you use the device, immediately stop using it and disconnect its power supply, unplug all connected cables, and contact the after-sales service personnel.
• Disassembling or modifying the device or its accessories without authorization voids the warranty, and might cause safety hazards.
• For latest safety precautions, see Safety and Regulatory Information on www.tendacn.com.

Technical Support

Shenzhen Tenda Technology Co., Ltd.
Floor 6-8, Tower E3, No.1001, Zhongshanyuan Road, Nanshan District, Shenzhen, China. 518052 Website: www.tendacn.com

• E-mail: support@tenda.com.cn
• support.uk@tenda.cn (United Kingdom)
• support.us@tenda.cn (North America)

Copyright
© 2023 Shenzhen Tenda Technology Co., Ltd. All rights reserved.
Tenda is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other brand and product names mentioned herein are trademarks or registered trademarks of their respective holders. Specifications are subject to change without notice.

V1.0 Keep for future reference.

References

• Tenda US
• tendacn.com/download/list-9.html
• Service_Tenda-All For Better NetWorking

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