JADEMAR LIGHTING JSD-VP-CPS Series Vapor Tight Light User Manual
- June 16, 2024
- JADEMAR LIGHTING
Table of Contents
JADEMAR LIGHTING JSD-VP-CPS Series Vapor Tight Light
PRODUCT WARRANTY
Five (5) Year Limited LED Product Warranty. Each Jademar Lighting product, including the LED electronics and components of its property installed, will be free from defects in materials and workmanship for five (5) years from the original sale date. The product shall be considered defective only if 10% or more of the LED components fail for such product. Exceptions apply product-specific terms as defined in the product specification sheet. Defects in material or workmanship do not include improper installation or operation, alterations, power surges, or overheating due to external conditions.
Jademar Lighting Warranty includes the following performance criteria:
- The driver will operate within Jademar specifications.
- Ninety per cent [90%] or more of the LED components will operate without defects, and the luminaire will maintain the minimum.
- L70 performance during the warranty period.
- Luminaire LEDs will not have any visible colour-shifting issues.
- Warranty includes the repair or replacement of parts.
The product can be returned to the original place of purchase for immediate replacement, or Jademar can directly ship. the replacement product. Warranty Claims can be made by contacting Jademar Customer Service. Jademar Lighting may request the product. be returned or discarded, depending on criteria determined by Jademar at the time of the claim.
Jademar Lighting Ten (10) Year Limited Extended Product Warranty
To activate a 10-year warranty, you must submit a completed warranty
registration form to Jademar within ninety (90) days after you purchase the
Product or thirty (30) days after Product installation. Upon our receipt of a
timely submitted and completed warranty registration form, Jademar will send
you confirmation.
- 10-Year warranty claims require a 10 Warranty Authorization Form – filled out and signed.
- Without a 10-year Warranty Authorization Form, the product is subject to the 5-year limited warranty.
- Jademar holds the right to repair or replace defective products.
SEE ATTACHED REGISTRATION FORM
This limited warranty is provided by the Jademar Lighting company described
below (“Seller”) to you as the original purchaser of the LED lighting product
that is identified on Seller’s invoice reflecting its original purchase (the
“Product”). The Seller is the Jademar Lighting company identified as such on
the invoice. This limited warranty may be transferred to subsequent purchasers
of the Product, provided such Product is resold in new condition and its
original packaging. The seller warrants that the Product, when delivered in
new condition and its original packaging, will be free of defects in material
and workmanship for a period of TEN (10) YEARS from the original purchase
date. Seller shall determine whether the Product is defective in its sole
discretion with consideration given to the Product’s overall performance. A
Product shall not be considered defective solely due to the failure of
individual LED components to emit light if the number of inoperable components
is less than 10% of the total number of LED components in the Product. If
Seller determines the Product is defective, Seller will elect, in its sole
discretion, to refund you the Product’s purchase price, repair the Product or
replace it. This limited warranty will not apply to lose or damage to the
Product caused by: negligence; abuse; misuse; mishandling; improper
installation, storage or maintenance; damage due to fire or acts of God;
vandalism; civil disturbances; power surges; improper power supply; electrical
current fluctuations; corrosive environment installations; induced vibration;
harmonic oscillation or resonance associated with movement of air currents
around the Product; alteration; accident; failure to follow installation,
operating, maintenance or environmental instructions prescribed by Seller or
applicable electrical codes; or improper service of the Product performed by
someone other than Seller or its authorized service provider. This limited
warranty excludes field labor and service charges related to the repair or
replacement of the Product. THIS LIMITED WARRANTY IS VOID IF THE PRODUCT IS
NOT USED FOR THE PURPOSE FOR WHICH IT IS DESIGNED. The seller reserves the
right to utilize new, reconditioned, refurbished, repaired, or remanufactured
products or parts in the warranty repair or replacement process. Such products
and parts will be comparable in function and performance to an original
product or part, as determined by Seller in its sole discretion and warranted
for the remainder of the original warranty period.
Warranty Claims: Contact Jademar Customer Service at 305-640-0465 or via email at cs@jademar.com Mon-Fri 8:00 am to 5:00 pm Eastern time. Jademar may request that the product be returned or discarded, depending on criteria determined by Jademar at the time of the claim.
DISCLAIMER. THE FOREGOING WARRANTIES ARE IN PLACE OF, AND JADEMAR EXPRESSLY DISCLAIMS, ALL OTHER REPRESENTATIONS, GUARANTEES, AND WARRANTIES, EXPRESS OR IMPLIED IN FACT OR BY LAW, INCLUDING WITHOUT LIMITATION ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR OTHERWISE. THE FOREGOING WARRANTIES STATE JADEMAR’S ENTIRE AND EXCLUSIVE LIABILITY, AND BUYER’S SOLE AND EXCLUSIVE REMEDY, IN CONNECTION WITH THE PRODUCTS AND ALL PARTS, THEIR DESIGN, SUITABILITY FOR USE, INSTALLATION, AND OPERATION.
LIMITATION OF LIABILITY. Jademar shall not be liable under any theory of relief, including without limitation breach of warranty, breach of contract, tort (including negligence), strict liability, or otherwise, arising out of or related to any breach of warranty, any Jademar products and the use thereof, or any other acts or omissions for (i) any indirect, incidental, special or consequential damages, whatsoever (including without limitation, loss of anticipated value of a business or its reputation) or (ii) any damage or loss above the price paid by the buyer to the authorized Jademar distributor for the products that caused the damages. Any action by the buyer must commence within one year after the cause of action has accrued.
Jademar Lighting Product Return Address:
- 12950 NW 25th St, Suite 300, Miami, FL 33182
- Phone# 305-640-0465
- Fax# 305-640-0468
- ReturnsDept@jademar.com
(RETURN PRODUCTS WITHOUT A SIGNED AND AUTHORIZED RMA FORM WILL NOT BE ACCEPTED)
10-YR PRODUCT WARRANTY REGISTRATION FORM
To activate this warranty, you must submit a completed warranty registration form within ninety (90) days after you purchase the Product or thirty (30) days after Product installation. Upon our receipt of a timely submitted and completed warranty registration form, we will send you confirmation of its receipt and a reference number that you must use for future correspondence with Jademar Lighting related to that Product.
SUBMIT THE COMPLETED FORM TO: JADEMAR LIGHTING
Attn: Customer Service ǀ 12950 NW 25th Street ǀ Suite # 300 ǀ Miami FL 33182
Customer Service Phone: 305-640-0465 ǀ
E-Mail: CS@Jademar.com By signing below, you indicate
that you have read and agree to the terms and conditions of the Jademar
Lighting 10-Year Limited Warranty.
