TORRAS iPhone 15 Pro Max 6.7 Inch Mag Series Magsafe Compatible Phone Case User Guide
- June 15, 2024
- TORRAS
Table of Contents
TORRAS iPhone 15 Pro Max 6.7 Inch Mag Series Magsafe Compatible Phone
Case
Product Information
Specifications
- Model: iPhone 15 Pro Max
- Screen Size: 6.7 inches
- Lenses: 3
Product Usage Instructions
Step 1: Check Your Phone Model
To ensure compatibility, please follow these steps to check your phone model:
- Go to the Settings menu on your iPhone.
- Select General.
- Tap on About.
- Look for the Model Name. It should indicate the iPhone 15 Pro Max.
Step 2: Contact Customer Service
If you need any assistance with your TORRAS Case, our customer service
specialists are here to help. You can reach out to us using one of the
following methods:
Method 1: Amazon
- Visit TORRAS on Amazon’s product list.
- Click on the “Ask a Question” button.
- Compose a message with details about your issue.
- Send the message to us directly.
Method 2: Email
You can also send an email to
support@torraslife.com with details about
your issue. We strive to provide a prompt response within 8 hours.
Frequently Asked Questions (FAQ)
-
Q: How do I check my phone model?
A: To check your phone model, go to Settings > General > About > Model Name on your iPhone. -
Q: What if my phone model is not iPhone 15 Pro Max?
A: Our TORRAS Case is specifically designed for iPhone 15 Pro Max. If your phone model is different, please consider choosing a case that matches your specific model for optimal fit and functionality. -
Q: How long does it take to receive a response from customer service?
A: You can expect a reply within 8 hours when contacting us through either the Amazon “Ask a Question” feature or by sending an email to support@torraslife.com.
USEFUL INFORMATION
- Before ordering, please ensure that your phone model is iPhone 15 Pro Max.
- This model features a 6.7-inch screen with the 3 lenses.
- Please go to Settings> General > About > Model Name. on your device to check your phone model.
Check Your iPhone Model
To purchase the right case
CONTACT US
We recommend reaching out to our customer service specialists using one of the following methods:
- Visit TORRAS on Amazon’s product list and click the “Ask a Question” to send a message to us directly.
- Send an email to support@torraslife.com with details about your issue.
You can expect a reply within 8 hours in both methods.
TORRAS
support@torraslife.com
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