TQ HPR50 Display V02 and Remote V01 User Manual
- June 15, 2024
- TQ
Table of Contents
- HPR50 Display V02 and Remote V01
- Specifications
- Safety
- Hazard classification
- Intended Use
- Safety instructions for working on the e-bike
- Safety instructions for the Display and Remote
- Riding safety instructions
- Q: How do I switch off the drive system using the Display?
- Q: Can I activate the walk assist feature while riding?
- Q: What should I do if I need repair or maintenance on the
HPR50 Display V02 and Remote V01
Specifications
- Product Name: Display V02 & Remote V01
- User Manual: EN
Safety
This instruction contains information that you must observe for
your personal safety and to prevent personal injury and damage to
property. They are highlighted by warning triangles and shown below
according to the degree of danger. Read the instructions completely
before start-up and use. This will help you to avoid hazards and
errors. Keep the manual for future reference. This user manual is
an integral part of the product and must be handed over to third
parties in case of resale.
Hazard classification
-
HAZARD: The signal word indicates a hazard
with a high degree of risk which will result in death or serious
injury if not avoided. -
WARNING: The signal word indicates a hazard
with a medium level of risk which will result in death or serious
injury if not avoided. -
CAUTION: The signal word indicates a hazard
with a low level of risk which could result in a minor or moderate
injury if not avoided. -
NOTE: A note in the sense of this instruction
is important information about the product or the respective part
of the instruction to which special attention is to be drawn.
Intended Use
The Display V02 & Remote V01 is intended for use with the
HPR50 drive system. It is designed to provide control and
information display for an e-bike. Please refer to the additional
documentation for other components of the HPR50 drive system and
the documentation enclosed with the e-bike.
Safety instructions for working on the e-bike
Make sure that the HPR50 drive system is no longer supplied with
power before doing any work (e.g. cleaning, chain maintenance,
etc.) on the e-bike. To switch off the drive system, use the
Display and wait until it has disappeared. This is important to
prevent any uncontrolled starting of the drive unit that may cause
serious injuries such as crushing, pinching, or shearing of the
hands. All work such as repair, assembly, service, and maintenance
should be carried out exclusively by a bicycle dealer authorized by
TQ.
Safety instructions for the Display and Remote
-
Do not be distracted by the information shown on the Display
while riding, concentrate exclusively on the traffic to avoid
accidents. -
Stop your e-bike when you want to perform actions other than
changing the assistance level. -
The walk assist function activated via the Remote must only be
used to push the e-bike. Make sure that both wheels of the e-bike
are in contact with the ground to prevent injury. -
When the walk assist is activated, make sure that your legs are
at a safe distance from the pedals to avoid injury from the
rotating pedals.
Riding safety instructions
To ensure riding safety and avoid injuries due to a fall when
starting with high torque, please observe the following:
-
We recommend wearing a suitable helmet and protective clothing
every time you ride. Please observe the regulations of your
country. -
The assistance provided by the drive system depends on the
selected assistance mode and the force exerted by the rider on the
pedals. The higher the force applied to the pedals, the greater the
Drive Unit assistance. The drive support stops as soon as you stop
pedaling. -
Adjust the riding speed, the assistance level, and the selected
gear to the respective riding situation.
FAQ
Q: How do I switch off the drive system using the Display?
A: To switch off the drive system, navigate to the appropriate
menu option on the Display and select the “Power Off” function.
Q: Can I activate the walk assist feature while riding?
A: No, the walk assist feature should only be used when pushing
the e-bike. It is not intended to be activated while riding.
Q: What should I do if I need repair or maintenance on the
e-bike?
A: All repair, assembly, service, and maintenance should be
carried out exclusively by a bicycle dealer authorized by TQ.
Contact your authorized dealer for any required assistance.
Display V02 & Remote V01
User Manual
EN
1 Safety
This instruction contains information that you must observe for your personal
safety and to prevent personal injury and damage to property. They are
highlighted by warning triangles and shown below according to the degree of
danger. Read the instructions completely before start-up and use. This will
help you to avoid hazards and errors. Keep the manual for future reference.
This user manual is an integral part of the product and must be handed over to
third parties in case of resale.
NOTE
Also observe the additional documentation for the other components of the
HPR50 drive system as well as the documentation enclosed with the e-bike.
1.1 Hazard classification
HAZARD
The signal word indicates a hazard with a high degree of risk which will
result in death or serious injury if not avoided.
WARNING
The signal word indicates a hazard with a medium level of risk which will
result in death or serious injury if not avoided.
CAUTION
The signal word indicates a hazard with a low level of risk which could result
in a minor or moderate injury if not avoided.
NOTE
A note in the sense of this instruction is important information about the
product or the respective part of the instruction to which special attention
is to be drawn.
EN – 2
1.2 Intended Use
The Display V02 and the Remote V01 of the drive system are intended
exclusively for Displaying information and operating your e-bike and must not
be used for other purposes. Any other use or use that goes beyond this is
considered improper and will result in the loss of the warranty. In case of
non-intended use, TQ-Systems GmbH assumes no liability for any damage that may
occur and no warranty for proper and functional operation of the product.
Intended use also includes observing these instructions and all information
contained therein as well as the information on intended use in the
supplementary documents enclosed with the e-bike. Faultless and safe operation
of the product requires proper transport, storage, installation and operation.
1.3 Safety instructions for working on the e-bike
Make sure that the HPR50 drive system is no longer supplied with power before
doing any work (e.g. cleaing, chain maintenance, etc.) on the e-bike: Switch
off the drive system at the Display and wait until the Display has
disappeared. Otherwise, there is a risk that the drive unit may start in an
uncontrolled way and cause serious injuries, e.g. crushing, pinching or
shearing of the hands. All work such as repair, assembly, service and
maintenance be carried out exclusively by a bicycle dealer authorized by TQ.
1.4 Safety instructions for the Display und Remote
— Do not be distracted by the information shown on the Display while riding,
concentrate exclusively on the traffic. Otherwise there is a risk of an
accident.
— Stop your e-bike when you want to perform actions other than changing the
assistance level.
— The walk assist that can be activated via the Remote must only be used to
push the e-bike. Make sure that both wheels of the e-bike are in contact with
the ground. Otherwise there is a risk of injury.
— When the walk assist is activated, make sure that your legs are at a safe
distance from the pedals. Otherwise there is a risk of injury from the
rotating pedals.
EN – 3
1.5 Riding safety instructions
Observe the following points to avoid injuries due to a fall when starting
with high torque: — We recommend that you wear a suitable helmet and
protective clothing
every time you ride. Please observe the regulations of your country. — The
assistance provided by the drive system depends firstly on the
selected assistance mode and secondly on the force exerted by the rider on the
pedals. The higher the force applied to the pedals, the greater the Drive Unit
assistance. The drive support stops as soon as you stop pedaling. — Adjust the
riding speed, the assistance level and the selected gear to the respective
riding situation.
CAUTION
Risk of injury Practice the handling of the e-bike and its functions without
assistance from the drive unit at first. Then gradually increase the
assistance mode.
1.6 Safety instructions for using Bluetooth® and ANT+
— Do not use Bluetooth® and ANT+ technology in areas where the use of
electronic devices with radio technologies is prohibited, such as hospitals or
medical facilities. Otherwise, medical devices such as pacemakers may be
disturbed by the radio waves and patients may be endangered.
— People with medical devices such as pacemakers or defibrillators should
check with the respective manufacturers in advance that the function of the
medical devices is not affected by the Bluetooth® and ANT+ technology.
— Do not use Bluetooth® and ANT+ technology near devices with automatic
control, such as automatic doors or fire alarms. Otherwise, the radio waves
may affect the devices and cause an accident due to possible malfunction or
accidental operation.
EN – 4
1.7 FCC
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) This device must accept any interference received,
including interference that may cause undesired operation. No changes shall be
made to the equipment without the manufacturer’s permission as this may void
the user’s authority to operate the equipment. This equipment complies with
the RF exposure limits in FCC § 1.1310.
1.8 ISED
This device contains licence-exempt transmitter(s)/receiver(s) that comply
with Innovation, Science and Economic Development Canada’s licence-exempt
RSS(s). Operation is subject to the following two conditions: (1) This device
may not cause interference. (2) This device must accept any interference,
including interference that may cause undesired operation of the device. This
equipment complies with the RF exposure evaluation requirements of RSS-102.
Le présent appareil est conforme aux CNR d’ ISED applicables aux appareils
radio exempts de licence. L’exploitation est autorisée aux deux conditions
suivantes: (1) le dispositif ne doit pas produire de brouillage préjudiciable,
et (2) ce dispositif doit accepter tout brouillage reçu, y compris un
brouillage susceptible de provoquer un fonctionnement indésirable. Cet
équipement est conforme aux exigences d’évaluation de l’exposition aux RF de
RSS-102.
EN – 5
2 Technical data
2.1 Display
Screen diagonal State of charge indication Connectivity
Frequency Transmitting power max. Protection class Dimension
Weight Operating temperature Storage temperature Tab. 1: Technical data
Display
2 inch
Seperate for Battery and range extender
Bluetooth, ANT+ (Radio network standard with low power consumption)
2,400 Ghz – 2,4835 Ghz 2,5 mW
IP66
74 mm x 32 mm x 12,5 mm / 2,91″ x 1,26″ x 0,49″
35 g / 1,23 oz
-5 °C to +40 °C / 23 °F to 104 °F 0 °C to +40 °C / 32 °F to 140 °F
Declaration of Conformity
We, TQ-Systems GmbH, Gut Delling, Mühlstr. 2, 82229 Seefeld, Germany, declare
that the HPR Display V02 bicycle computer, when used in accordance with its
intended purpose, complies with the essential requirements of RED Directive
2014/53/EU and RoHS Directive 2011/65/EU. The CE statement can be found at:
www.tq-ebike.com/en/support/manuals/
2.2 Remote
Protection class Weight with cable Operating temperature Storage temperature
Tab. 2: Technical data Remote
IP66
25 g / 0,88 oz
-5 °C to +40 °C / 23 °F to 104 °F 0 °C to +40 °C / 32 °F to 104 °F
EN – 6
3 Operation and indication components
3.1 Overview Display
Pos. in Description Fig. 1
1
State of charge Battery
(max. 10 bars, 1 bar
corresponds 10 %)
2
State of charge range
extender (max. 5 bars,
1 bar corresponds 20 %)
3
Display panel for
different screen views
with riding informa-
tion (see section 6 on
page 10)
4
Assist mode
(OFF, I, II, III)
5
Button
1 2
3 4
5
Fig. 1: Operation and indicaton components on Display
3.2 Overview Remote
Pos. in Description Fig. 2
1
1
UP Button
2
DOWN Button
2
Fig. 2: Operation on the Remote
EN – 7
4 Operation
Make sure that the Battery is sufficiently charged before operation. Switch on
drive system: Switch on the drive unit by shortly
pressing the button (see Fig. 3) on the Display. Switch off drive system:
Switch off the drive unit by long pressing the button (see Fig. 3) on the
Display.
Fig. 3: Button on Display
EN – 8
5 Setup-Mode
5.1 Setup-Mode activate
Switch off the drive system.
Press and hold the button on the Display (pos. 5 in Fig. 1) and the DOWN
button on the Remote (pos. 2 in Fig. 2) for at least 5 seconds.
5.2 Settings
Fig. 4:
The following settings can be made in the setup-mode:
5 s
- 5 s
Setup-Mode activate
Setting
Default value
Possible values
Measure
metric (km)
metric (km) or angloamerican (mi)
Acoustic acknowledge signal
ON (sounds with each ON, OFF buttonpress)
Walk assist
ON
Tab. 3: Settings in Setup-Mode
ON, OFF
Use the buttons on the Remote to scroll through the respective menu.
Confirm the selection made with the button on the Display. The next selection
is then Displayed or the setup mode is terminated.
The Display screen can be changed by pressing the Remote button (> 3s) if the
walk assist function is deactivated due to country-specific laws and
regulations.
EN – 9
6 Riding information
In the center of the Display, riding information can be shown on 4 different
screen views. Regardless of the currently selected view, the state of charge
of the Battery and optional range extender is Displayed at the top edge and
the selected assistance mode is Displayed at the bottom edge.
With a short press on the button on the Display (pos. 5 in Fig. 1) you switch
to the next screen view.
Screen view
Riding information
— Battery state of charge in percent (68 % in this example).
— Remaining time for drive unit support (in this example 2 h and 46 min).
— Riding range in kilometers or miles (37 km in this example), the range
calculation is an estimate that depends on many parameters (see section 11.3
on page 18).
— Remaining time for drive unit support (2 h and 46 min in this example).
EN – 10
Screen view
Riding information
— Current rider power in watt (163 W in this example).
— Current drive unit power in watts (203 W in this example).
— Current speed (36 km/h in this example) in kilometers per hour (KPH) or
miles per hour (MPH).
— Average speed AVG (19 km/h in this example) in kilometers per hour or miles
per hour.
— Current rider cadence in revolutions per minute (61 RPM in this example).
EN – 11
Screen view
Riding information — Activated light (LIGHT ON) — Switch on the light by
pressing the UP
button and DOWN button at the same time. Depending on wheter the e-bike is
equipped with light and TQ smartbox (please see the smartbox manual for more
information).
— Deactivated light (LIGHT OFF) — Switch off the light by pressing the UP
button and DOWN button at the same time.
Tab. 4: Display Riding information
EN – 12
7 Select assist mode
You can choose between 3 assist modes or switch off the assist from the drive
unit. The selected assist mode I, II or III is shown on the Display with the
corresponding number of bars (see pos. 1 in Fig. 5).
— With a short press on the button UP of the Remote (see Fig. 6) you increase
the assist mode.
— With a short press on the button DOWN of the Remote (see Fig. 6) you
decrease the assist mode.
— With a long press (>3 s) on the DOWN button of the Remote (see Fig. 6), you
switch off the assist from the drive system.
Fig. 5:
1
Visualization of the selected assist mode
Fig. 6: Select assist mode on the Remote
EN – 13
8 Set connections
8.1 Connection e-bike to smartphone
NOTE
— You can download the Trek Connect app from the Appstore for IOS and the
Google Play Store for Android.
— Download the Trek Connect app. — Select your bike (you only need to
pair your smartphone the first time). — Enter the numbers shown on the
Display in your phone and confirm the connection.
Artwork courtesy of Trek Bicycle Company
EN – 14
839747
Fig. 7: Connection E-Bike to Smartphone
8.2 Connection e-bike to bicycle computers
NOTE
— To make a connection with the bicycle computer, the e-bike and bicycle
computer must be within radio range (maximum distance approx. 10 meters).
— Pair your bicycle computer (Bluetooth or ANT+).
— Select at least the three shown sensors (see Fig. 8).
— Your e-bike is now connected.
Artwork courtesy of Trek Bicycle Company
Add sensors Cadence 2948 eBike 2948 Power 2948 Light 2948
Your e-bike will have a unique identification number.
Cadence 82 Battery 43 % Power 180 W
Fig. 8:
Connection e-bike to bicycle computer
EN – 15
9 Walk assist
The walk assist makes it easier to push the e-bike, e.g. off-road.
NOTE
— The availability and characteristics of the walk assist are subject to
country-specific laws and regulations. For example, the assistance provided by
the push assist is limited to a speed of max. 6 km/h in Europe.
— If you have locked the use of the walk assist in setup mode (see section
“,,5.2 Settings””), the next screen with riding information is Displayed
instead of activating the walk assist (see chapter “,,6 Riding information””).
Activate walk assist
CAUTION
Risk of injury Make sure that both wheels of the e-bike are in contact with
the ground. When the walk assist is activated, make sure that your legs are a
suffi-
cient safety distance from the pedals.
When the e-bike is at standstill, press the UP button on the Remote for
longer than 0,5 s (see Fig. 9) to
activate the walk assist.
Press the UP button again and
0,5 s
keep it pressed to move the e-bike
with the walk assist.
Deactivate walk assist
The walk assist is deactivated in the following situations:
Fig. 9: Activate walk assist
— Press the DOWN button on the Remote control (pos. 2 in Fig. 2).
— Press the button on the Display (pos. 5 in Fig. 1).
— After 30 s without actuation of the walk assist.
— By pedaling.
EN – 16
10 Reset to factory settings
Switch on the drive system.
Press and hold the button on the Display and the DOWN button on the Remote for at least 10 s, the Setup-Mode is indicated first and RESET is followed (see Fig. 10).
Make your choice with the buttons on the Remote and confirm it by pressing the button on the Display.
When resetting to factory settings, the following parameters are reset to the factory settings:
— Drive Unit tuning
— Walk assist
— Bluetooth
— Acoustic acknowledge sounds
Fig. 10:
10 s
- 10 s Reset to factory settings
EN – 17
11 General riding notes
11.1 Functionality of the drive system
The drive system supports you when riding up to a speed limit permitted by law
which may vary depending on your country. The precondition for Drive Unit
assistance is that the rider pedals. At speeds above the permitted speed
limit, the drive system turns off the assistance until the speed is back
within the permitted range. The assistance provided by the drive system
depends firstly on the selected assistance mode and secondly on the force
exerted by the rider on the pedals. The higher the force applied to the pedals
the greater the Drive Unit assistance. You can also ride the e-bike without
Drive Unit assistance, e.g. when the drive system is switched off or the
Battery is empty.
11.2 Gear shift
The same specifications and recommendations apply for shifting gears on an
e-bike as for shifting gears on a bicycle without Drive Unit assistance.
11.3 Riding range
The possible range with one Battery charge is influenced by various factors,
for example: — Weight of e-bike, rider and baggage — Selected assist mode —
Speed — Route profile — Selected gear — Age and state of charge of the Battery
— Tire pressure — Wind — Outside temperature The range of the e-bike can be
extended with the optional range extender.
EN – 18
12 Cleaning
— The components of the drive system must not be cleaned with a high-pressure
cleaner.
— Clean the Display and the Remote only with a soft, damp cloth.
13 Maintenance and Service
All service, repair or maintenance work performed by a TQ authorized bicycle
dealer. Your bicycle dealer can also help you with questions about bicycle
use, service, repair or maintenance.
14 Environmentally friendly disposal
The components of the drive system and the batteries must not be disposed of
in the residual waste garbage can. — Dispose of metal and plastic components
in accordance with-
country-specific regulations. — Dispose of electrical components in accordance
with country-specific
regulations. In EU countries, for example, observe the national
implementations of the Waste Electrical and Electronic Equipment Directive
2012/19/EU (WEEE). — Dispose of batteries and rechargeable batteries in
accordance with the country-specific regulations. In EU countries, for
example, observe the national implementations of the Waste Battery Directive
2006/66/EC in conjunction with Directives 2008/68/EC and (EU) 2020/1833. —
Observe addtitonally the regulations and laws of your country for disposal. In
addition you can return components of the drive system that are no longer
required to a bicycle dealer authorized by TQ.
EN – 19
15 Error codes
The drive system is continuously monitored. In the event of an error, a corresponding error code is shown on the Display.
Error code ERR 401 DRV SW ERR 403 DRV COMM
ERR 405 DISP COMM
ERR 407 DRV SW ERR 408 DRV HW
ERR 40B DRV SW ERR 40C DRV SW ERR 40D DRV SW ERR 40E DRV SW ERR 40F DRV SW ERR
415 DRV SW ERR 416 BATT COMM ERR 418 DISP COMM ERR 41D DRV HW ERR 41D DRV SW
ERR 42B DRV SW ERR 42E DRV SW ERR 440 DRV HW ERR 445 DRV HW
ERR 451 DRV HOT ERR 452 DRV HOT
Cause
Corrective measures
General software error
Peripheral communication error
Walk assist communication error
Restart the system. Contact your TQ dealer if the error still occurs.
Drive Unit electronic error
Drive Unit overcurrent error
Restart the system and avoid unintended use. Contact your TQ dealer if the error still occurs.
General software error
Restart the system. Contact your TQ dealer if the error still occurs.
Configuration error General software error Display initalization error Drive
Unit memory error
General software error
Contact your TQ dealer.
Restart the system. Contact your TQ dealer if the error still occurs.
Drive Unit electronic error Drive Unit overcurrent error
Drive Unit over temperature error
Restart the system and avoid unintended use. Contact your TQ dealer if the
error still occurs.
Permissible operating temperature exceeded or fall below. Switch off the drive
unit to allow it to cool down if necessary. Start the system again. Contact
your TQ dealer if the error still occurs.
EN – 20
Error code ERR 453 DRV SW
ERR 457 BATT CONN ERR 458 BATT CONN
Cause
Drive Unit initalization error
Drive Unit voltage error
Drive Unit overvoltage error
ERR 45D BATT GEN ERR 465 BATT COMM
ERR 469 BATT GEN ERR 475 BATT COMM ERR 479 DRV SW ERR 47A DRV SW ERR 47B DRV
SW ERR 47D DRV HW
General Battery error Battery communication error timeout Critical Battery
error Battery initalization error
General software error
Drive Unit overcurrent error
ERR 47F DRV HOT
Drive Unit overtemperature error
ERR 480 DRV SENS Drive Unit assist error
Corrective measures
Restart the system. Contact your TQ dealer if the error still occurs.
Replace the Charger and use only original Charger. Contact your TQ dealer if
the error still occurs.
Restart the system. Contact your TQ dealer if the error still occurs.
Restart the system and avoid unintended use. Contact your TQ dealer if the
error still occurs. Permissible operating temperature exceeded or fall below.
Switch off the drive unit to allow it to cool down if necessary. Start the
system again. Contact your TQ dealer if the error still occurs. Restart the
system and avoid unintended use. Contact your TQ dealer if the error still
occurs.
EN – 21
Error code ERR 481 BATT COMM
ERR 482 DRV SW
ERR 483 DRV SW ERR 484 DRV SW ERR 485 DRV SW ERR 486 DRV SW ERR 487 DRV SW ERR
488 DRV SW ERR 489 DRV SW ERR 48A DRV SW ERR 48B DRV SW ERR 48C DRV SW ERR 48D
DRV SW ERR 48E DRV SW ERR 48F DRV SW ERR 490 DRV SW ERR 491 DRV SW ERR 492 DRV
SW ERR 493 DRV HW ERR 494 DRV HW ERR 495 DRV HW ERR 496 DRV HW ERR 497 DRV HW
ERR 4C8 DRV SW ERR 498 DRV COMM ERR 499 DRV COMM ERR 49A DRV COMM ERR 49B DRV
SENS
Cause
Battery communication error
Drive Unit configuration error
Corrective measures
Software runtime error
Restart the system. Contact your TQ dealer if the error still occurs.
Drive Unit voltage error
Supply voltage problem
Drive Unit voltage error
Drive Unit phase breakage
Drive Unit calibration error General software error
Peripheral communication error
Restart the system. Contact your TQ dealer if the error still occurs.
Cadence-sensor error
EN – 22
Error code ERR 49C DRV SENS ERR 49D DRV SENS ERR 49E DRV SENS ERR 49F DRV SENS ERR 4A0 DRV COMM ERR 4A1 DRV COMM
Cause Torquesensor error
CAN-Bus communication error
ERR 4A2 DRV COMM
ERR 4A3 DRV SW ERR 4A4 DRV HW ERR 4A5 DRV SW ERR 4A6 BATT COMM
ERR 4A7 DRV SW ERR 4A8 SPD SENS
Microcontroller electronics error
Cadence-sensor error
Torquesensor error Battery communication error General software error
Speedsensor error
ERR 4A9 DRV SW ERR 4AA DRV SW WRN 4AB DRV SENS ERR 4AD DRV SW ERR 4AE DRV SW ERR 4AF DRV SW ERR 4B0 DRV HW
General software error
Cadence-sensor error Drive Unit control error
Cadence-sensor error
Drive Unit mechanical error
ERR 4C8 DRV SW ERR 4C9 DRV SW ERR 4CA DRV SW ERR 4CB DRV SW
General software error
Corrective measures
Restart the system and avoid unintended use. Contact your TQ dealer if the
error still occurs.
Check the charging port for dirt. Restart the system. Contact your TQ dealer
if the error still occurs.
Restart the system. Contact your TQ dealer if the error still occurs.
Check the distance between magnet and Speedsensor or check for tampering.
Restart the system. Contact your TQ dealer if the error still occurs.
Check if anything is stuck or wedged in the chainring. Contact your TQ dealer
if the error still occurs.
Restart the system. Contact your TQ dealer if the error still occurs.
EN – 23
Error code WRN 601 SPD SENS
Cause Speedsensor problem
WRN 602 DRV HOT
Drive Unit overtemperature
WRN 603 DRV COMM CAN-Bus communication problem
ERR 5401 DRV CONN
ERR 5402 DISP BTN ERR 5403 DISP BTN
Communication error between Drive Unit and Display
Remote button pressed when switching on
WRN 5404 DISP BTN Walk assist user error
Tab. 5: Error codes
Corrective measures
Check the distance between magnet and Speedsensor. Restart the system. Contact
your TQ dealer if the error still occurs.
Permissible operating temperature exceeded. Switch off the drive unit to allow
it to cool down. Start the system again. Contact your TQ dealer if the error
still occurs.
Check the charging port for dirt. Restart the system. Contact your TQ dealer
if the error still occurs.
Restart the system. Contact your TQ dealer if the error still occurs.
Don’t press the Remote button during start-up. Check whether buttons are stuck
due to dirt and clean them if necessary. .
Activate walk assist by pressing the UP button (Walk) on the Remote until Walk
appears on the Display. Release the button directly and press it again to use
the walk assist. Contact your TQ dealer if the error still occurs.
EN – 24
EN – 25
NOTE
For more information and TQ product manuals in various language, please visit
www.tq-ebike.com/en/support/manuals or scan this QR-Code.
We have checked the contents of this publication for conformity with the
product described. However, deviations cannot be ruled out so that we cannot
accept any liability for complete conformity and correctness.
The information in this publication is reviewed regularly and any necessary
corrections are included in subsequent editions.
All trademarks mentioned in this manual are the property of their respective
owners.
Copyright © TQ-Systems GmbH
TQ-Systems GmbH | TQ-E-Mobility Gut Delling l Mühlstraße 2 l 82229 Seefeld l Germany Tel.: +49 8153 9308-0 info@tq-e-mobility.com l www.tq-e-mobility.com
Art.-No.: HPR50-DISV02-UM Rev0205 2022/08
References
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