SmartAVI DCX-XT-2P Dual Head HDMI User Manual

: June 14, 2024
: SmartAVI

Table of Contents

SmartAVI DCX-XT-2P Dual Head HDMI
technical specifications
Installation
Troubleshooting
Limited warranty statement
Limitations of warranty
Read User Manual Online (PDF format)
Download This Manual (PDF format)

SmartAVI DCX-XT-2P Dual Head HDMI

SmartAVI-DCX-XT-2P-Dual-Head-HDMI-product

technical specifications

VIDEO

(2) USB 1.1 Type A for KM Devices;
(2) USB 2.0 Type A Transparent

What’s in the box?

Product Name	Q ty	Description
DCX-XT-2P-TX	1	Dual Head 4K HDMI with Audio and USB 2.0 KVM Transmitter
DCX-XT-2P-RX	1	Dual Head 4K HDMI with Audio and USB 2.0 KVM Receiver
5VDC3A	2	5V DC, 3A power adapter with center-pin positive polarity.
User manual	1

Front and Back

$SmartAVI-DCX-XT-2P-Dual-Head-HDMI- $1$$

Installation

Refer to the following steps and diagram to set up your KVM extender installation.

$SmartAVI-DCX-XT-2P-Dual-Head-HDMI- $2$$

Ensure that power is turned off or disconnected from the units and the computers.
Use an Ethernet cable to connect between the CAT5 ports of the DCX-XT-2P-TX and the DCX-XT-2P-RX.
Use a HDMI cable to connect the HDMI output port from each computer to the corresponding HDMI Input port of the DCX-XT-2P-TX.
Use a USB cable (Type-A to Type-A) to connect a USB port on each computer to the respective USB port of the DCX-XT-2P-TX.
Optionally connect a stereo audio cable (3.5mm to 3.5mm) to connect the audio output of the computers to the Audio Input port of the DCX-XT-2P-TX.
Connect a monitor to the HDMI Out console port of the DCX-XT-2P-RX using a HDMI cable.
Connect a USB keyboard and mouse and the USB devices in the four USB ports of the DCX-XT-2P-RX.
Optionally connect stereo speakers to the Audio Out port of the DCX-XT-2P-RX.
Finally, power on the KVM by connecting a 5VDC power supply to the power connector, and then turn on all the computers.

Troubleshooting

No Power

Make sure that the power adapter is securely connected to the power connector of the unit.
Check the output voltage of the power supply and make sure that the voltage value is around 5VDC.
Replace the power supply.

No Video

Check if all the video cables are connected properly.
Connect the computer directly to the monitor to verify that your monitor and computer are functioning properly.
Restart the computers.

Keyboard is not working

Check if the keyboard is properly connected to the unit.
Check if the USB cables connecting the unit and the computers are properly connected.
Try connecting the USB on the computer to a different port.
Make sure that the keyboard works when directly connected to the computer.
Replace the keyboard.

Mouse is not working

Check if the mouse is properly connected to the unit.
Try connecting the USB on the computer to a different port.
Make sure that the mouse works when directly connected to the computer.
Replace the mouse.

No Audio

Check if all the audio cables are connected properly.
Connect the speakers directly to the computer to verify that the speakers and the computer audio are functioning properly.
Check the audio settings of the computer and verify that the audio output is through the speakers.

Technical support
For product inquiries, warranty questions, or technical questions, please contact info@smartavi.com.

Limited warranty statement

Extent of limited warranty
SmartAVI, Inc. warrants to the end-user customers that the SmartAVI product specified above will be free from defects in materials and workmanship for the duration of 1 year, which duration begins on the date of purchase by the customer. Customer is responsible for maintaining proof of date of purchase.

SmartAVI limited warranty covers only those defects which arise as a result of normal use of the product, and do not apply to any

Improper or inadequate maintenance or modifications
Operations outside product specifications
Mechanical abuse and exposure to severe conditions

If SmartAVI receives, during applicable warranty period, a notice of defect, SmartAVI will at its discretion replace or repair defective product. If SmartAVI is unable to replace or repair defective product covered by the SmartAVI warranty within reasonable period of time, SmartAVI shall refund the cost of the product.
SmartAVI shall have no obligation to repair, replace or refund unit until customer returns defective product to SmartAVI.
Any replacement product could be new or like new, provided that it has functionality at least equal to that of the product being replaced.
SmartAVI limited warranty is valid in any country where the covered product is distributed by SmartAVI.

Limitations of warranty

To the extant allowed by local law, neither SmartAVI nor its third party suppliers make any other warranty or condition of any kind whether expressed or implied with respect to the SmartAVI product, and specifically disclaim implied warranties or conditions of merchantability, satisfactory quality, and fitness for a particular purpose.

Limitations of liability
To the extent allowed by local law the remedies provided in this warranty statement are the customers sole and exclusive remedies.

To the extant allowed by local law, except for the obligations specifically set forth in this warranty statement, in no event will SmartAVI or its third party suppliers be liable for direct, indirect, special, incidental, or consequential damages whether based on contract, tort or any other legal theory and whether advised of the possibility of such damages.

Local law
To the extent that this warranty statement is inconsistent with local law, this warranty statement shall be considered modified to be consistent with such law.

NOTICE
The information contained in this document is subject to change without notice. SmartAVI makes no warranty of any kind with regard to this material, including but not limited to, implied warranties of merchantability and fitness for particular purpose. SmartAVI will not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance or use of this material. No part of this document may be photocopied, reproduced, or translated into another language without prior written consent from SmartAVI, Inc.

Designed and Manufactured in the USA