amber connect ASC400 Wireless Rechargeable LTE GPS Tracker User Guide
- June 4, 2024
- amber connect
Table of Contents
amber connect ASC400 Wireless Rechargeable LTE GPS Tracker
Product Overview
Accessories
- Device
- Bracket
- Quick Start Guide
- Charger
- Charge cable
Main Functions
- GPS,WIFI & LBS Positioning.
- LTE Cat M1/NB2 & GSM module.
- Intelligent power saving.
- IP65 Dust and Water-resistant grade
- Tamper alert
- Strong magnetic base.
- Fast charging
- 10000mAh battery
- Listen-in capability
Specification
| Positioning system | GPS+WiR+LBS |
|---|---|
| Frequency | Ll |
| Positioning accuracy | <2.5mCEP |
| Track sensitivity | -165dBm |
| Acquisition sensitivity | -148dBm |
| TTFF (open sky) | Avg. hot start ,a;; 1 sec Avg. cold start ,a;; 40sec |
| Communication network | LTE/EGPRS |
| --- | --- |
| Frequency | LTE CAT M1/NB2: B1/B2/B3/B4/B5/B8/B12/B13/B18/B 19 /B20/B26/B28/B66 |
EGPRS: 850/900/1800/1900 MHz
| Battery | 1 0.000mAh/3. 7V industrial-grade Li-Polymer battery |
|---|---|
| Working modes | Mode 0: Standby mode Mode 1 : Tracking mode Mode 2: Power- |
saving mode
Standby time| Up to 3 years in power-saving mode
LED indication| 1 status indicator (Red). 4 battery indicators (Blue)
---|---
SIM| standard-SIM
Data storage| 32+32Mb
Tamper proof| light sensor
Product Setup
Find the notch and remove the upper cover and TPU part.
GSM Indicator
| Status | Meaning |
|---|---|
| Blinking quickly | GSM initialization/No GSM |
| Blinking slowly | Connected to the Amber Connect platform |
| Always ON | Voice calling feature enabled |
The GSM Indicator will turn off after the device has been powered on for 3
minutes.
Once the device is on, tap the power button to activate the LED, which will
turn off automatically after 60 seconds.
SIM Card
The SIM card should have access to GPRS and SMS. Remove the device cover,
switch to OFF and insert the SIM card.
Installation
The device is built with a strong magnet which can be easily attached to any
surface with a magnetic pull. To attach the device to a non-magnetic surface,
use the 3M foam tape and bracket included in your package.
Troubleshooting
If you are having trouble with your device, try the troubleshooting procedures mentioned below before contacting Amber Support.
| Problems | Causes | Solutions |
|---|---|---|
| Poor signal | The signal waves are unable to transmit when using the GPS |
tracker in places with poor signal reception, such as tall
buildings or basements.
| Relocate to an area with adequate signal reception.
Unable to boot| Power switch is OFF| Switch to ON
No battery| Charge battery
No SIM card| Insert SIM card
Unable to connect to the network| SIM card inserted incorrectly| Check SIM
card
SIM card has dust, debris| Clean SIM card
Invalid SIM card| Contact network supplier
Not in GSM service area| Move to GSM service area
Fail to locate| Poor signal| Move to an area with adequate
signal reception
SIM has no access to GPRS| Contact network supplier to get
GPRS service
|
Operation
Power ON/OFF
Power on: Press power button for 3 seconds (battery switch is in ON
position). Power off: Press power button for 3 seconds.
Emergency Number
Set emergency number thru Amber App.
Geo-fence Alarm
The geo-fence alarm only works in tracking mode. When the vehicle enters/exits
the pre-set geo- fence area, the Amber Connect App will send a real-time
notification.
Voice Monitoring
Use pre-set SOS number to make and receive calls from the device. The
device will automatically call back. Answer the call and monitor sounds inside
the vehicle.
App And Web Platforms
Please download and install the Amber Connect App from your digital App store and follow the onscreen instructions to register your device. Visit www.amberconnect.com/portal/customer/login and go to login > customer > sign up and follow the onscreen instructions to register your device.
Warning
Battery specified by the manufacturer is recommended. Maintenance or service arising from any third party accessories is not guaranteed. The manufacturer assumes no responsibility for any damage caused by non-original accessories. Do not bend or open the battery. Do not immerse or burn the battery. Device disassembly is strongly forbidden. Non-professionals’ operation may lead to device damage.