ANNKE DT81BG SSD Surveillance Security Camera System User Manual

ANNKE DT81BG SSD Surveillance Security Camera System

Description of Panels

Front Panel

Description of Front Panel

Rear Panel
The rear panel are various according to different models. Please refer to the actual product. The following figure is for reference only

Installation and Connections

What’s in the box

DVR Installation
Steps:

1. Use the video cables to link the camera and DVR, and use the 1 to 4 cable link the video cable power interface to the camera’s power supply.
2. Connect the monitor’s VGA cable or HDMI cable to the DVR’s VGA port or HDMI port.
3. Connect the mouse’s USB Male port to the DVR’s USB Female port
4. Connect the DVR’s RJ-45 port to the router’s LAN by network cable.
5. Connect the DVR’s power adapter.

Menu Operation

Activating Your Device
For first-time access, you need to activate the device by setting an admin password. No operation is allowed before activation. You can also activate the device via Web Browser, SADP or client software.

1. Please choose the language you need. The default language is English.
2. Create a password in the text field of Password, Confirm Password.
3. Click the Active icon to activate the device.
   • Note: Please set a password that is easy to remember. You can check the password by clicking on the small eye icon behind the input box.

Strong Password recommended- We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. And we recommend you reset your password regularly, especially in a high-security system, resetting the password monthly or weekly can better protect your privacy.

Resetting Password
Please configure and apply at least one password resetting method from Email, ANNKE Vision, and Security Question, we recommend setting up reserved email. Then click Next and go to the next step.

Setting unlock pattern
After activating your device, you can set an unlock pattern instead of typing the password. Draw the unlock pattern by connecting at least 4 dots twice to confirm. And you can log in by drawing an unlock pattern after the setting.

Using the Setup Wizard

1. Follow the guide of the Wizard to configure the system’s time zone, date and time as you need. Then click next.
2. Configure the IP Address. This device can work without network. But if you want to monitor remotely, you need to connect your DVR to the internet first, and the IP address and DNS server must be correctly obtained.
3. Set HDD. The newly installed hard disk needs formatting before it could be used. Choose the target HDD and click “Format” to format it, then the status will show “Normal”. If the purchased device has a pre-installed hard disk, we will format it before it leaves the factory.
4. Add an IP camera if you need it. The IP camera in the same router with DVR will display automatically.
5. Set the sep join fusion trim the tie to dorse Rene en linked let mantas interface. (Figure 1) Then read and agree to the service terms and privacy statement in the pop up window. (Figure 2)
6. You can scan the QR code(for android & iPhone) to download the app ANNKE Vision, then follow the app prompt to scan the same QR code to add device. The device can be successfully added only if the P2P status is online. You can use the default verification code or just manually enter a new code, which consists of 6 to 12 digits, uppercase letters, or lowercase letters.
   • Note: Please scan the QR code on your device instead of the QR code in the user manual.

Live View

Some icons are provided on screen in Live View mode to indicate different camera status. In the live view mode, there are icons at the right top of the screen for each channel, showing the status of the record and alarm in the channel, so that you can find problems as soon as possible.

Explanation of the live view icons & Menu

You can change DVR’s output resolution to 1080P for better display effect if your monitor support. Go to the Main Menu>configuration»System>GeneraVGA/HDMI Resolution, and select the suitable resolution.
Note: Please make sure your monitor support 1080P resolution before you change the output resolution, otherwise the picture on your monitor will not be displayed properly

The interface may be different between different models and different software versions.

Login and Logout User Login
You have to log in to the device before entering the menu and setting other functions. You can log in by drawing the unlock pattern or inputting the password.

Note: If you enter the wrong password 7 times in the Login dialog box, the current user account will be locked for 60 seconds

User Logout

• After logging out, the monitor turns to the live view mode and if you want to perform any operations, you need to enter user name and password log in again.
• Click Menu > Shutdown to enter into the Shutdown menu, and then click Logout, as shown in the figure below.
• After you have logged out the system, menu operation on the screen is invalid. It is required to input a user name and password to unlock the system.

Playback
The recorded video files on the hard disk can be played back in the following modes: instant playback, normal playback, smart playback.
Normal playback

1. Click Menu > Playback, enter the playback interface.
2. Select one or more cameras in the Channel list to start playing the video.
3. Select a date in the calendar. If there are record files for that camera on that day, in the calendar, the icon for that day is highlighted in blue and displayed as ( ). Otherwise, it is displayed as ( ).
4. You can use the toolbar in the bottom progress to control playing progress.

Event playback
In the smart playback mode, the device can analyze the video containing the motion, line or intrusion detection information, mark it in red color and play the smart searched video. The smart playback must be in the single-channel playing mode.

1. Go to Playback.
2. Start playing the video of the camera.
3. Click Event.

Backup
If you want to backup some recording files, you can insert a backup device into the USB interface of the DVR, and then go to the search menu to get the right files. You can search the camera’s recording video, and picture file as you wish in the search menu.

1. Specify detailed conditions, including search type, time, camera, etc. Click search to display results.
2. The matched files will be displayed, select the files you need and click export.
3. Select video and log, click OK to export files to backup device, you can also backup the player.
4. The progress of the backup can be viewed in the upper right corner.

Network Settings

• Network settings must be properly configured if you want operate DVR over network.
• Make sure that the DVR has connected to the router by using the network cable and your network at home is in good condition.
• You can go to Main Menu > System > Network > TCP/IP to enter into the interface of Network Settings, as shown in the figure below.

1. In the General Settings interface, you can configure the following settings: NIC Type, IPv4 Address, IPv4 Gateway, MTU and DNS Server. The DHCP function is enable by default, your device will automatically obtain an IP address and other network settings from your router.
2. Go to Main Menu > System > Network > Advanced > Platform Access, make sure that the status of 2P shows “Online”, which means your network status is in good condition, then you can watch the video normally on your mobile phone or PC, as shown in the figure below. Notes:
   • A. The device can only be added by one app account. If you want to view the device on multiple mobile phones, you can log in with the same account or share the device with other accounts.
   • B. After the device is added to the mobile app, the “unbind” button will be highlighted in blue. If you want to unbind the device from your app account, please click the “unbind” button. You can also delete the device from app
   • C. If the status shows offline, please follow the path Main Menu > System > Network > TCP/IP to ensure the network data is correctly acquired and the DNS field is filled right.
3. Click “Email”, the system can send an Email after setting right to designated users when a specified event occurs, such as an alarm or motion event is detected, etc.Configure the following Email settings and click the Apply button to save the settings.
   • [Server Authentication): Check the checkbox to enable the server authentication feature.
   • [User Name): The user account of the sender’s Email for SMTP server authentication.
   • [Password): The password of the sender’s Email for SMTP server authentication.
   • [SMTP Server]: The SMTP Server IP address or hostname (e.g.,smtp.gmail.com).
   • [SMTP Port): The SMTP port. The port used for Gmail is 587, and it can be 25,465 or other ports for different smtp servers.
   • [SSL/TLS): Click the checkbox to enable SSL/TLS if required by the SMTP server (Login to your Gmail mailbox, click and enable “SSL” and enter https://myaccount.google.com/security?pli=1. #connectedapps, and then turn “Allow less secure apps” on, as shown in the figure below).
   • [Attached Pictures]: Check the checkbox of Enable Attached Picture if you want to send email with attached alarm images.
   • [Sender): The name of sender.
   • [Sender’s Address): The Email address of sender.
   • [Select Receivers): Select the receiver. Up to 3 receivers can be configured.
   • [Receiver): The name of user to be notified.
   • [Receiver’s Address): The Email address of user to be notified.

Adding IP Cameras
Before adding the IP cameras to the DVR, make sure the IP cameras support the ANNKE private protocol or ONVIF protocol, you must know the password of the IP cameras, the IP cameras and DVR must be located in the same network.

1. Enter the Main menu > Configuration > Camera > Camera, the online IP cameras in the same network will be detected and displayed in the camera list.
2. Click “Custom ADD”, Choose the camera you want to add and input the correct password of the IP camera, then click “ADD”.
3. The IP camera’s status will be displayed as if the addition is successful, or it will be displayed as if there is a problem, then you need to check whether the password or other settings of the IP camera are correct, click ( )to modify the settings.

Recording Settings
DVR can set the continuous recording or recording schedule to record. Make sure that the disk has already been installed before you start. If not, please install a disk and initialize it. Make sure the status of HDD shows “Normal”. Go to Main Menu > Configuration > Record > Schedule, enter into the interface like below.

Different recording types are marked in different color icons.

• [Continuous: Continuous recording.
• (Event): Only recording triggered by all event triggered alarm.
• [None): No recording.

Default setting is All-Day continuous recording, if you want to set the record schedule.

1. Choose the camera you want to configure in the Camera drop-down list.
2. Check the checkbox of Enable Schedule.
3. Configure the record schedule, draw the schedule.
4. Click on the color icon to select a record type.
5. Click and drag the mouse on the schedule.
6. Click on the other area except for the schedule table to finish and exit the drawing. You can repeat step 1-3 to set schedule for other channels. If the settings can also be used to other channels, click Copy to, and then choose the channel to which you want to copy.
7. Click Apply in the Record Schedule interface to save the settings.

Alarm Settings
This series device have deep-learning algorithms that helps you take security to the next level with accurate, real-time threat detection that distinguishes people and vehicles from other targets, and this Al technology applies labels to recorded video footage with people and vehicles, speeding up video searches, minimizing manual effort, and reducing overall security costs. The Al function is enabled as default. You can change the settings as you wish too. Go to Menu > Configura- tion > Event > Normal Event > Motion Detection.

1. Select the camera to configure the motion detection.
2. Draw detection area as you wish, the default setting is full area. Adjust the sensitivity, choose target detection, and you can also choose “False Alarm Filter” if your camera support PIR.
3. Click “Arming Schedule” tab to set the channel’s arming schedule. The default setting is full day.
4. Click Linkage Action tab to set up alarm response actions of motion alarm. If you want to push alarm to your Phone, please choose “Notify Surveillance Center”, choose “Send Email” to get email notice. Choose trigger alarm output if your camera support such like right light or audio alarm.
5. If you want to set motion detection for another channel, you can repeat the above steps or just copy the above settings to it
6. There are many other event like line crossing or intrusion, etc, if you want use you can set it like motion detection

Remote Control

Accessing by mobile
Before you start to remote control, please make sure that the status of P2P shows “Online”, which means your network status is in good condition, then you can watch the video normally on your mobile phone and PC.

1. Open up your “Annke Vision” APP from Google Play or Apple Store, click “Register” to sign up for an account by your mobile phone number or email address, please click “Login” after you registered successfully.
   • Note: Please select the correct country / region when you register an account, it cannot be changed once selected.
2. Select “ ” or click the icon “ ” in the upper right corner to add a device. You can follow the path “Menu-Configuration-Network-Platform Access” to scan the SN’s QR code.
3. Select the device to get real-time preview, click the icon ” …. ” in the upper right corner to enter into the interface of function, you can playback, change settings and other functions. click “More” to check more information.

Note:

1. For your security, a device can only be added by one account, however, the device can be shared with other app accounts registered in the same area.
2. If you have multiple devices, one account can add them all.

Accessing by IE
When you are at home or the device only works within LAN, you can log in on the IE browser through the device’s IP address. You can find the IP address of the device by SADP or just go to DVR’s Main Menu > System > Network > TCP/IP. You can download the SADP software from the website below: www.annke.com/pag- es/download-center.

Steps:

1. Run the SADP software to search online devices, then double-click click IP address to the web browser. Or just input it into the web browser if you know the IP address.
2. Enter the user name “admin” and password in the login interface, and dick the Login button.
3. Download and Install the plug-in for watching live video and managing the camera. Close the browser when installing the plug-in
4. Reopen lE and login, then choose the channel you want to watch the live video.

Accessing by client

• You can view the live video and manage the camera with the client software Guarding Vision.
• Please download it from our official website www.annke.com/pages/download-center, Please follow the installation prompts to install the software.
• The control panel and live view interface of Guarding Vision are shown below.

Steps:

1. Activate device
   If your device have been activated you can go to Step 2 directly.  Go to Control Panel-Device Management, on the bottom of the screen in the Online Devices section thescreen will display all devices on the network. The “Security” will display whether the DVR/NVR is active or not. If the NVR is “Inactive” highlight the NVR and press the Activate button to display the “Activation” window, then enter a new password into the “Password” field, retype the password into the “Confirm Password” field, press the OK button, and then it will be activated.

2. Add device
   Choose Device type > Device, click “Add to Client”, it will shown “Add” window, you need to input Nickname, user name, password (the password is same as your activated password), then click add to add the device to client, as shown in the figure below.

   • Note: If you want to remote access by CMS, choose “Cloud P2P Device” and login your cloud account and see live view.

3. Live view
   Go to Control Panel-Main View, you can choose view screen,64 channel in one screen maximum, and if you have added IPC, you can get a live view in the screen, as shown in the figure below.

   • For more information, please press F1 to get user manual.

Software Download and FAQ

Software Download
Download software from our website: www.annke.com/pages/download- center. or contact support@annke.com. for help.
FAQ

1. What should I do if I forgot the DVR’s password?
2. If you forget your unlock pattern and login password, click “forget my Pattern” then click “Forget password”.
3. There are three ways to reset your password, verify by ANNKE Vision, Email, security question. We choose verify by email for example, scan the QR code by your ANNKE Vision app, your reserved email will receive a verification code within 5 min, login your email, get the code and input it into the text field, then you can reset your password.
4. If you haven’t set a reserved email or can’t get the code, please email support@annke.com. or visit help.annke.com for help.
5. What should I do when my Mobile phone can not watch the video online ? Please go to the Main Menu > System > Network > Advanced > Platform Access to check the status of your network. If the DVR’s P2P status is displayed as “Online”, you can add the device to the “Annke Vision” APP to view it remotely. If you can not view it, please check the following steps:
6. Please log in to the router to check if its protection level is set high, and check if P2P is disabled. If so, please enable it.
7. Please check whether the DVR’s P2P status is offline or not if it is offline:

  * a. Please confirm if your router has enabled the P2P; check your router’s firewall status.
  * b. Please confirm whether the network cable is correctly connected to the router, or replace the network cable.
  * c. If DHCP is enabled on the router, check whether DHCP is enabled on the DVR and whether the IP address of the same network segment as the router is obtained. If the router is set to a static IP address, fix the IP address of the DVR manually and pay attention to the DNS Address can not be empty.
3. If it is not the problem of DVR offline, please check whether your mobile phone network is Normal or not.

3. What should I do if it prompts the device has already been added at my first adding? Or what should I do if I forget the APP’s account and password? For security reasons, a device can only be added by one account. If it prompts that the device has already been added at your first adding, or if you forget the app’s ID and password, you can follow the path “Configuration-Network -Platform Access” and find the Unbind button. If the device has already been added, the button will be highlighted. Click to unbind from the account and then you can re-add the device or re-register an account to add the device again.

4. What should I do when the DVR shows no picture in single or multiple camera channels? Please make sure the DVR, power supplies, cables, cameras, and any part or parts that is damaged or not may result in the DVR showing no picture.
   Please use the replacement method to check which part is the cause of the problem:

5. Please check all parts of the connection, whether it is loose or poor contact caused by no picture;

6. Please replace the camera to see if the picture can be displayed;

7. Please replace the cable to see if the picture can be displayed;

8. Please replace the power to see if the picture can be displayed;

9. Please replace the DVR channel to see if the picture can be displayed

10. What should I do if the interface of the DVR monitor can not be operated? The default resolution of the DVR output to the monitor is 1280×720, and it can also be adjusted to 1920×1080 resolution. If the resolution of the monitor is too low or is not a standard monitor, the interface may not be displayed properly.

11. Adjust the display screen ratio to see if it is normal after adjustment, and check the maximum resolution of the monitor;

12. If the monitor supports adjusting the margins, you can move the picture down until you can control the main menu, then you can enter the Main Menu > System > General > VGA/HDMI Resolution change to the appropriate resolution and save the setting;

13. Connect the DVR and your computer to the same router, download and follow the IP search tool to log in to the device by IP address, and go to Configuration > System settings > Menu Output > VGA / HDMI Resolution to change to the appropriate resolution and save the setting.

CONTACT

• Shenzhen Kean Digital Co., Ltd.
• Address: Room 1001, Rujun Building, No. 105 Center Road, Bantian Street,
• Longgang District, Shenzhen, China.518000
• Tech Support Email Address: support@annke.com.
• EC REP:
• THEMIS AR Unterstützung UG
• Beedstrasse 54, In Dusseldorf, (40468), Deutschland
• www.annke.com.

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