ANNKE B0C8S1VPGG Crater 2-2K WiFi Pan Tilt Smart Security Camera User Guide

June 13, 2024
ANNKE

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ANNKE B0C8S1VPGG Crater 2-2K WiFi Pan Tilt Smart Security Camera

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Hi, friend!

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What’s in the Box

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Product Introduction

Setup Your Camera

Check Your Wi-Fi Setting

  1. Please make sure your Wi-Fi router is DHCP enabled and is in the 2.4 GHz. (*Note: This camera only supports 2.4 GHz, not 5 GHz.)
  2. The WiFi network encryption is WPA or WPA2. Please ensure no special characters or symbols in t?WiFi username or password.

Download Myannke and Sign In

  1. Search “Myannke” APP in Apple Store or Google Play and install it
  2.  Open the APP. If you already had an account, select “Sign In”, if you do not have an account, select “Sign Up”.
  3.  Continue and finish the registration process.
  • Note: Please allow the APP to access the location, storage, notification, microphone, and speaker of your phone. ANNKE-B0C8S1VPGG-Crater-2-2K-WiFi-Pan-Tilt-Smart-Security-Camera-05

Add the Camera

  1. Tap the icon”+”, then choose “Smart Camera”.
  2. Choose the configure mode.
  3.  Select your WiFi (2.4 GHz}, and then enter the WiFi passwords.
  4. Follow the instruction to complete the connection. ANNKE-B0C8S1VPGG-Crater-2-2K-WiFi-Pan-Tilt-Smart-Security-Camera-06

Set Camera Password
For your privacy, you may set a password for the camera and keep it in mind.

Micro SD Card Setting

Install the micro SD Card

  1. Roll up the lens of your camera and find the micro SD card slot.
  2. Insert the micro SD card into the slot by following the signs. (*Note: Supports a micro SD card of 128 GB max storage.)

Format the Micro SD Card

  1. Tap the icon ” “, choose the “SD Card” to automatically format the micro SD card.
  2. Used storage and remaining capacity can be checked.
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Trouble Shooting

If there’s a problem in the camera’s operation, please refer to the situation and try the following solutions.

The Camera is Not Working
If the camera doesn’t work, please try the following solutions:

  • Check if the adapter is connected to the power.
  • If the camera is connected to power but still not working, please try another adapter once again.

If these don’t work, please go live chat with ANN KE Support Team https://help.annke.com

The Camera is Offline

  • If the camera says offline, please try the following solutions:
    • Please check the camera is in the range of WiFi connection. If the distance between the camera and WiFi is too far, the poor connection may affect the camera’s operation.
  • If these don’t work, please go live chat with ANN KE Support Team https://help.annke.com

Fail to Receive Notifications

  • If you can’t receive notifications on your mobile devices, please try the following solutions:
    • Ensure you have enabled “App Notification” in Notification settings on the Myannke App settings. (Tap “Me” and find the setting icon)
  • If these don’t work, please go live chat with ANN KE Support Team https://help.annke.com

Fail to Record or Playback Video

  • If you can’t record or playback videos, please try the following solutions:
    • Please check that the microSD card is inserted correctly in the slot.
    • Please ensure that the microSD card is a branded card, not fake, and the max storage should not exceed 128G.
  • If these don’t work, please go live chat with ANN KE Support Team https://help.annke.com

Shenzhen Kean Digital co.,Ltd.
Address: Room 1001, Rujun Building, No.1 OS Center Road, Bantian Street, Longgang District, Shenzhen, China.518000
Tech Support Email Address : support@annke.com
FCCID: 2AKL2K231PC

THEM IS AR Unterstutzung UG
Beedstrasse 54, In Dusseldorf, (40468), Deutschland

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