AViPAS AV-1563 30x SDI HDMI USB PTZ Camera User

: June 4, 2024
: AVIPAS

Table of Contents

AViPAS AV-1563 30x SDI HDMI USB PTZ
Camera Installation
Product Overview
Remote Control
Network Configuration
Serial Port Communication and Control
Maintenance and Troubleshooting
Warranty
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

AViPAS AV-1563 30x SDI HDMI USB PTZ

Preface
Thanks for using this HD Video Conferencing Camera.
This manual introduces the functions, installation process and operation of the HD camera. Prior to installation and usage, please read the manual thoroughly.

Precautions
This product should only be used under the specified conditions in order to avoid any damage to the camera:

Do not subject the camera to rain or moisture.
Do not remove the cover. Otherwise, you may risk receiving an electric shock. In case of unintended equipment operation, contact an authorized engineer.
Never operate under unspecified temperature, humidity or power supply.
Please use soft dry cloth to clean the camera. If the camera is very dirty, clean it with diluted neuter detergent; do not use any type of solvent, which may damage the surface.

Note:
This is a class-A production. Electromagnetic radiation at certain frequencies may affect the image quality of TV in a home environment.

Attention

Electric Safety
Installation and operation must accord with the electrical safety standard. Use caution to transport
Avoid stress, vibration or soakage in transport, storage and installation. The polarity of the power supply
The power supply of this product is +12V, the max electrical current is 2A. The polarity of the power supply plug is shown in the drawing below.
Installation precautions
Do not grasp the camera lens when carrying it. Do not touch camera lens by hand. Mechanical damage may result from doing so.
Do not use in corrosive liquid, gas or solid environment to avoid any cover (plastic material) damage.
Make sure there is no obstacle within the rotation range. Do not power on before installation is completed.
Do not dismantle the camera
We are not responsible for any unauthorized modification or dismantling.
CAUTION!
Certain frequencies of the electromagnetic field may affect the image of the camera!

Supplied Accessories
When unpacked, check if all supplied accessories are included:

Camera ………………………………………. 1PCS
AC power adaptor ………………………. 1PCS
Power cord ………………………………….. 1PCS
RS232 cable ………………………………… 1PCS
Remote control …………………………….. 1PCS
User manual ………………………………… 1PCS

Camera Installation

Camera Interface Illustration

Camera Lens
Camera Base
Remote Control Receiving Indicator
Infrared Receiver
Tripod Screw Hole
Screw Hole for Tripod
HDM Output
USB3.0 Output
SDI Output
Audio Input Interface (Line-in)
Rotary DIP Switch
RS232 Control Interface (input)
RS232 Control Interface (output)
RS422 Interface (Compatible with RS485)
Network Interface (LAN)
DC12V Input Power Supply Socket
Power Switch

Interface and Connection

After powering on and initialization, camera will automatically go to preset position 0 (Center position as default).
The default cam address for the IR remote control is #1.

Mounting Brackets
Note: Ceiling or wall mounting brackets can only be mounted on a template and concrete wall. For safety reasons, plasterboard is not recommended.

Wall Mount:
Ceiling Mounting

Product Overview

Dimensions

RS-232 Interface

RS-232 Interface Definition
RS232 Mini-DIN 8-pin: Port Definition
RS232 (DB9) Port Definition
VISCA networking as shown below:
Camera cascade connection

Rotary DIP Switch

Dial-up	video format	Dial-up	video format
0	1080P60	8	1080P59.94
1	1080P50	9	1080I59.94
2	1080I60	A	1080P29.97
3	1080I50	B	720P59.94
4	1080P30	C	720P29.97

5

| 1080P25| D| AV-1563: 720P29.97

AV-1562: 1080P59.94

6

| 720P60| E| AV-1563: 720P29.97

AV-1562: 1080P59.94

7

| 720P50| F|

video format to be set from OSD menu

Note:
Please reboot the camera after switching the video format for changes to take effect. Only when the dial is set at “F”, video format can be changed from:

webpage;
remote control shortcut; (not all video formats are available)
OSD menu;

Otherwise, video format can be changed from webpage and remote control shortcut. OSD menu won’t show “video format” item

Main Features
AV-1563/1562 camera features advanced ISP processing algorithms to provide vivid images with a strong sense of depth, high resolution and fantastic color rendition. It supports H.265/H.264 encoding which makes motion video fluent and clear even under less-than-ideal bandwidth conditions.

Full HD resolution: 1/2.8-inch high-quality CMOS sensor. Resolution is up to 1920*1080 with a frame rate up to 60 fps.
30x/20x optical zoom lens: with 65° (1563)/ 56° (1562) FOV without distortion.
Auto-focus technology: fast, accurate and stable auto-focus technology.
Low noise and high SNR: super high SNR achieved with low noise CMOS. Advanced 2D/3D noise reduction technology further reduces the noise while ensuring image clarity.
Multiple video output interface options: HDMI, SDI, USB3.0, LAN. Simultaneously output video signal via HDMI, SDI, USB3.0 and LAN. LAN supports POE,
USB3.0 support dual stream output, SDI output could be up to 1080P@60fps.
Multiple audio/video compression standards: support H.264/H.265 video compression, up to 1920×1080 resolution @60 fps; support AAC, MP3 and G.711A audio compression, 8000,16000,32000,44100,48000 sampling frequency.
Built-in gravity sensor: support PTZ auto-flip function and easy installation.
Multiple network protocols: support ONVIF, GB/T28181, RTSP, RTMP protocols; support
RTMP push mode，easy to be connected directly to streaming server (Wowza, FMS, etc.); support RTP multicast mode.
Control interface: RS422 (compatible with RS485), RS232-IN, RS232-OUT for cascading.
Multiple control protocols: support VISCA, PELCO-D, PELCO-P, VISCA over IP and ONVIF protocols.
Multiple presets: up to 255 presets (10 presets using remote control).
IR/Wireless remote control: users can choose IR remote control or wireless remote control via IP according to different applications.
Versatile for applications: online education, lecture capture, webcasting, video conferencing, telemedicine, etc.

Specifications

Camera Parameter

Optical Zoom| 30X f4.3~129mm 20X f5.2-98mm
Sensor| 1/2.8-inch high-quality HD CMOS sensor
Effective Pixels| 16: 9, 2.07 megapixel
Video Format| HDMI/SDI/LAN video format

1080P60/50/30/25/59.94/59.97, 1080I60/50/59.94, 720P60/50/59.94/29.97

| USB3.0 interface video format (up to 30fps)
| To USB3.0: YUY2/MJPEG/NV12/H.264/265: 19201080, 1280720, 1024576, 960540,
| 800448, 720480, 640360, 640480, 320176
| To USB2.0: YUY2/NV12: 1024576, 960540, 800448, 720480, 640360, 640480,
| 320176; MJPEG/H.264/H.265: 19201080, 1280720, 1024576, 960540, 800448,
| 720480, 640360, 640480, 320*176
View Angle| 30x: 65° (W) ~ 2.34°(T); 20x: 56° (W)~3.2° (T)
AV| 30x: F1.6 ~ F4.7; 20x: F1.5~F3.0
Digital Zoom| 10x
Min Illumination| 0.5Lux (F1.8, AGC ON)
DNR| 2D & 3D DNR
---|---
White Balance| Auto / Manual/ One Push/ Specify color temperature (range: 2400k-7100k)
Focus/Aperture/

Electronic Shutter

USB3.0: YUY2, MJPEG, H.264, NV12, H.265

Audio Input Interface| Double track 3.5mm linear input
Audio Output Interface| HDMI, SDI, LAN
Audio Compression

Format

Network VISCA control protocol (VISCA over IP);

Remote Control

Functions for IR Remote Control

In this manual, “press the key” means a short press rather than a long-press and hold. A note will be given if a long-press for more than one second is required.
When a key combination is required, do it in sequence. For example 【】+【#】+【F1】 means press 【】 first and then press【#】and lastly press【F1】.

AViPAS-AV-1563-30x-SDI-HDMI-USB-PTZ-Camera-fig-13

Standby Button
Press this button and hold it for 3 secs to enter standby mode. The camera will do self-testing and return back to 【HOME】position. (Note: If Preset 0 is set, and with no operation for 12s, the camera will automatically turn to Preset position 0.
Camera Address Selection
Press the camera address number to control the particular camera with the address setting.
Number Keys
To set or call 0-9 presets.
, #, Key Combination
To use as combination with 【F1-F4】 to set camera address.
【】+【#】+【F1】: Camera Address No.1
【】+【#】+【F2】: Camera Address No. 2
【】+【#】+【F3】: Camera Address No. 3
【*】+【#】+【F4】: Camera Address No. 4
Focus Control
【AUTO】: to enter auto focus mode.
【MANUAL】: to enter manual focus mode.
Switch the camera focus mode to manual by pressing FOCUS【+】 or FOCUS【-】to adjust.
Zoom Control
ZOOM【+】: Lens near;
ZOOM【-】: Lens far
Set/ Clear Presets
【SET PRESET】+【0-9】 number key: To set presets
【CLEAR PRESET】+【0-9】number key: To clear presets
Pan-Tilt Control Buttons
Press the Up, down, left and right buttons to adjust the camera position. Press 【HOME】 to return to the center position.
BLC Control
【BLC ON/OFF】: To turn on/off the back light.
Menu Settings
【MENU】: to open/ close the OSD menu; to enter/ exit the OSD menu, or to return to the previous submenu.
Key Combination Functions
【#】+【#】+【#】: Clear all presets
*【】+【#】+【6】:** Restore factory defaults
*【】+【#】+【9】:** Flip switch
*【】+【#】+【AUTO】:** Enter the auto mode
*【】+【#】+【3】:** Set language to Chinese
*【】+【#】+【4】:** Set language to English
*【】+【#】+【MANUAL】:** Restore the default user name, PSW and IP address
【#】+【#】+【1】: Switch the video format to 1080P50
【#】+【#】+【3】: Switch the video format to 1080I50
【#】+【#】+【5】: Switch the video format to 720P50
【#】+【#】+【7】: Switch the video format to 1080P25
【#】+【#】+【9】: Switch the video format to 720P25
【#】+【#】+【0】: Switch the video format to 1080P60
【#】+【#】+【2】: Switch the video format to 1080I60
【#】+【#】+【4】: Switch the video format to 720P60
【#】+【#】+【6】: Switch the video format to 1080P30
【#】+【#】+【8】: Switch the video format to 720P30

Camera Menu

Menu Options
【MENU】: Enter /exit the OSD menu or return to the previous sub-menu 【HOME】: Enter the sub-menu
【↑】【↓:】: Choose item
【←】【→:】:Modify values
Menu Structure

Network Configuration

Network Connection
Direct connection: Connect the camera and computer via an Ethernet cable directly.
Internet connection mode: Connect the camera to Internet (via a Router or a Switch).
The computer must be assigned to the network segment where the camera IP address belongs to. The device will not be accessible otherwise.
The camera’s default IP address is 192.168.5.163, and in this case, your computer’s IP must be 192.168.5.xxx.
Open “Network and Sharing Center”, select “Ethernet”, “Ethernet Status”, “Properties”. Double click “Internet protocol version 4 (TCP/IPv4)”. In the TCP/IPv4 Properties window; select “Advanced” to access TCP/IP settings. Set computer’s IP, subnet mask and default gateway accordingly. Click the “Confirm” to finish the adding of IP segment. If you’re using a camera with default settings, the recommended settings for your computer is:

IP: 192.168.5.160
Subnet mask: 255.255.255.0
Default gateway: 192.168.5.1

Note: please make sure the IP address to be added is not the same as any other device connected to your computer.

To verify the network segment has been successfully added, click “Search” icon and input “cmd”. Then click “Command Prompt” and open DOS command window. Ping 192.168.5.26 and press Enter key to display information as shown below:

AViPAS-AV-1563-30x-SDI-HDMI-USB-PTZ-Camera-fig-15

Connect the camera to your computer, power on. Open DOS command window, and ping 192.168.5.163, then press Enter key.

AViPAS-AV-1563-30x-SDI-HDMI-USB-PTZ-Camera-fig-16

IE Login

Web Page Login
Input the default IP address 192.168.5.163 in the browser and click Enter. User can login as administrators or as a normal user. If log in as administrator (Default User name/Password: admin), users can preview, playback, and set configuration; If login in as normal user (Default User name/Password:user1 or user2), users can only preview, playback, camera configurations cannot be changed.
Note: Web access support IE and Chrome browsers.
Download and Install Plugin for IE login
First-time login: a pop-up message will show on the bottom of IE browser: “Playback plug-in is not installed, please download and install!”. Click on this message, download and install MRWebXinstall.exe following the information.

Video Encode

Video Stream Capture
Configurations -> Video Configure-> Video Encode

Configure the parameters according to the network settings.
Note: stream name live/av0 (live/ XXX)
For example:
The default IP address of the camera is 192.168.5.163. To obtain video via RTSP stream, please use the URL below:
rtsp://192.168.5.163/live/av0（av0 mainstream）
rtsp://192.168.5.163/live/av1（av1 sub stream）
Push Video Stream
Configurations -> Video Configure-> Stream

Publish To push RTMP stream to a server/ platform (public network), make sure the camera’s IP configurations are set to be consistent with the public network, otherwise it will not connect to server successfully. For connection details, please refer to: avipas.com-> SUPPORT -> HOW TO MATERIALS -> How to live stream.
- Host address: server address. Can be a domain name or an IP address
- Host port: server default port number
- Stream name: live/test (live/ XXX)
- Username and password: you will find the username and password on your server, otherwise leave it empty
- Access URL: rtmp://host domain name: host port/live/xxx Or (rtmp://host IP address: host port/live/xxx)

Software Upgrade

Log in to the web page to access camera settings.
Go to “Configurations” tab -> System Configure-> Update
Click “Browse…” to select the “.mrg” update file, then click upgrade button to start the upgrading process.
A “successful upgrade” message will prompt, and camera will reboot after completion of update. Re-log in to check the firmware version to make sure software upgrade is successful. Click “Reboot” -> “restore factory default” to restore camera to factory default and reboot. (default IP 192.168.5.163, user name: admin; password admin).

Serial Port Communication and Control

AV-1563 could be controlled through RS232/RS485 interface; RS232C serial parameters are as below:
Baud rate: 2400/4800/9600/115200 bits / sec; Start bit: 1; data bits: 8; Stop bit: 1; Parity: None.

VISCA Protocol Return Command

Ack/Completion Message

z = camera address + 8

Error Messages

| Command packet| Note

Syntax Error

|

z0 60 02 FF

| Returned when the command format is different or when a command with illegal command parameters

is accepted

Command Not Executable|

z0 61 41 FF

| Returned when a command cannot be executed due to current conditions. For example, when commands

controlling the focus manually are received during

VISCA Protocol Control Command

Command	Function	Command packet	Note
AddressSet	Broadcast	88 30 0p FF	p：Address setting
IF_Clear	Broadcast	88 01 00 01 FF	I/F Clear
CommandCancel		8x 21 FF
CAM_Power	On	8x 01 04 00 02 FF	Power ON/OFF
Off	8x 01 04 00 03 FF

CAM_Zoom

p = 0(low) – F(high)

Wide (Variable)| 8x 01 04 07 3p FF
Direct| 8x 01 04 47 0p 0q 0r 0s FF| pqrs: Zoom Position

CAM _Focus

p = 0(low) – F(high)

CAM_AFSensitivity

| High| 8x 01 04 58 01 FF| ****

Focus sensitivity Setting

Normal| 8x 01 04 58 02 FF
Low| 8x 01 04 58 03 FF

CAM_AFZone

| Top| 8x 01 04 AA 00 FF| ****

Focus Region Setting

Center| 8x 01 04 AA 01 FF
Bottom| 8x 01 04 AA 02 FF
ALL| 8×1 01 04 AA 03 FF

CAM_WB

CAM_AWBSensitivity

| Low| 8x 01 04 A9 00 FF| ****

WB Sensitivity Setting

Normal| 8x 01 04 A9 01 FF
High| 8x 01 04 A9 02 FF

CAM _RGain

| Reset| 8x 01 04 03 00 FF| ****

Manual Control of R Gain

Up| 8x 01 04 03 02 FF
Down| 8x 01 04 03 03 FF
Direct| 8x 01 04 43 00 00 0p 0q FF| pq: R Gain
CAM_ Bgain| Reset| 8x 01 04 04 00 FF| Manual Control of B Gain
Command| Function| Command packet| Note
---|---|---|---
| Up| 8x 01 04 04 02 FF|
Down| 8x 01 04 04 03 FF
Direct| 8x 01 04 44 00 00 0p 0q FF| pq: B Gain

CAM_AE

CAM_Shutter

| Reset| 8x 01 04 0A 00 FF| ****

Shutter Setting

Up| 8x 01 04 0A 02 FF
Down| 8x 01 04 0A 03 FF
Direct| 8x 01 04 4A 00 00 0p 0q FF| pq: Shutter Position

CAM_Iris

| Reset| 8x 01 04 0B 00 FF| ****

Iris Setting

Up| 8x 01 04 0B 02 FF
Down| 8x 01 04 0B 03 FF
Direct| 8x 01 04 4B 00 00 0p 0q FF| pq: Iris Position

CAM_Gain Limit

| Reset| 8x 01 04 0C 00 FF| ****

Gain Limit Setting

Up| 8x 01 04 0C 02 FF
Down| 8x 01 04 0C 03 FF
Gain Limit| 8x 01 04 2C 0p FF| p: Gain Positon

CAM_Bright

| Reset| 8x 01 04 0D 00 FF| ****

Bright Setting

Up| 8x 01 04 0D 02 FF
Down| 8x 01 04 0D 03 FF
Direct| 8x 01 04 4D 00 00 0p 0q FF| pq: Bright Positon

CAM_ExpComp

Exposure Compensation Amount Setting

Up| 8x 01 04 0E 02 FF
Down| 8x 01 04 0E 03 FF
Direct| 8x 01 04 4E 00 00 0p 0q FF| pq: ExpComp Position
CAM_Back Light| On| 8x 01 04 33 02 FF| Back Light Compensation
Off| 8x 01 04 33 03 FF

CAM_WDRStrength

| Reset| 8x 01 04 21 00 FF| ****

WDR Level Setting

3：0.55 4：0.63

CAM_Low-Light Mode| ON| 8x 01 04 2D 01 FF| Low-Light Mode Setting
OFF| 8x 01 04 2D 00 FF

CAM_Flicker

| OFF| 8x 01 04 23 00 FF| OFF
50HZ| 8x 01 04 23 01 FF| 50HZ
60HZ| 8x 01 04 23 02 FF| 60HZ

CAM_Aperture

| Reset| 8x 01 04 02 00 FF| ****

Aperture Control

Up| 8x 01 04 02 02 FF
Down| 8x 01 04 02 03 FF
Direct| 8x 01 04 42 00 00 0p 0q FF| pq: Aperture Gain
Command| Function| Command packet| Note
---|---|---|---
CAM_Picture effect| B&W-Mode| 8x 01 04 63 04 FF| Picture effect Setting
OFF| 8x 01 04 63 00 FF

CAM_Memory

CAM_ColorSaturation

| ****

Direct

| ****

8x 01 04 49 00 00 00 0p FF

| P=0-E

0:60% 1:70% 2:80% 3:90% 4:100%

5:110% 6:120% 7:130% 8:140%

9:150% 10:160% 11:160% 12:180%

13:190% 14:200%

CAM_Flip

| OFF| 8x 01 04 A4 00 FF| ****

Single Command For Video Flip

Flip-H| 8x 01 04 A4 01 FF
Flip-V| 8x 01 04 A4 02 FF
Flip-HV| 8x 01 04 A4 03 FF

CAM_VideoSystem

| ****

Set camera video system

| ****

8x 01 06 35 00 0p FF

| P: 0~E Video format 0:1080P60 5:720P50

1:1080P50 6:1080P30

2:1080i60 7:1080P25

3:1080i50 8:720P30

4:720P60 9:720P25

Pan_tiltDrive

| Up| 8x 01 06 01 VV WW 03 01 FF| ****

VV: Pan speed 0x01 (low speed) to 0x18 (high speed)

WW: Tilt speed 0x01 (low speed) to 0x14 (high speed)

YYYY: Pan Position ZZZZ: Tilt Position

0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF

RelativePosition| 8x 01 06 03 VV WW

0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF

Home| 8x 01 06 04 FF
Reset| 8x 01 06 05 FF

Pan-tilt LimitSet

| Set| 8x 01 06 07 00 0W

0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF

| W:1 Up Right 0:Down Left YYYY: Pan Limit Position(TBD) ZZZZ: Tilt Limit Position(TBD)
Clear| 8x 01 06 07 01 0W

07 0F 0F 0F 07 0F 0F 0F FF

VISCA Protocol Inquiry Command

Command	Command Packet	Return Packet	Note
CAM_PowerInq	8x 09 04 00 FF	y0 50 02 FF	On
y0 50 03 FF	Off(Standby)
CAM_ZoomPosInq	8x 09 04 47 FF	y0 50 0p 0q 0r 0s

FF

| pqrs: Zoom Position
CAM_FocusAFModeIn q| ****

8x 09 04 38 FF

FF

| pqrs: Focus Position

CAM_AFSensitivityInq

| ****

8x 09 04 58 FF

| y0 50 01 FF| High
y0 50 02 FF| Normal
y0 50 03 FF| Low

CAM_AFZoneInq

| ****

8x 09 04 AA FF

8x 09 04 A9 FF

| y0 50 00 FF| Low
y0 50 01 FF| Normal
y0 50 02 FF| High
CAM_RGainInq| 8x 09 04 43 FF| y0 50 0B FF| 7000K
CAM_BGainInq| 8x 09 04 44 FF| y0 50 00 00 0p 0q

FF

| pq: B Gain

CAM_AEModeInq

| ****

8x 09 04 39 FF

FF

| pq: Shutter Position
CAM_IrisPosInq| 8x 09 04 4B FF| y0 50 00 00 0p 0q

FF

FF

FF

| pq: ExpComp Position
CAM_BacklightModeIn q| 8x 09 04 33 FF| y0 50 02 FF| On
y0 50 03 FF| Off
CAM_WDRStrengthInq| 8x 09 04 51 FF| y0 50 00 00 00 0p

FF

| p: WDR Strength
---|---|---|---
CAM_NRLevel(2D) Inq| 8x 09 04 53 FF| y0 50 0p FF| P: 2DNRLevel
CAM_NRLevel(3D) Inq| 8x 09 04 54 FF| y0 50 0p FF| P:3D NRLevel
CAM_FlickerModeInq| 8x 09 04 55 FF| y0 50 0p FF| p: Flicker Settings(0: OFF, 1:

50Hz, 2:60Hz)

CAM_ApertureInq| 8x 09 04 42 FF| y0 50 00 00 0p 0q

FF

| pq: Aperture Gain
CAM_PictureEffectMo

deInq

operated.

SYS_MenuModeInq| 8x 09 06 06 FF| y0 50 02 FF| On
y0 50 03 FF| Off
CAM_LR_ReverseInq| 8x 09 04 61 FF| y0 50 02 FF| On
y0 50 03 FF| Off
CAM_PictureFlipInq| 8x 09 04 66 FF| y0 50 02 FF| On
y0 50 03 FF| Off
CAM_ColorSaturationI

nq

| 8x 09 04 49 FF| y0 50 00 00 00 0p

FF

| p: Color Gain setting 0h

(60%) to Eh (130%)

CAM_IDInq| 8x 09 04 22 FF| y0 50 0p FF| p: Gamma ID
IR_ReceiveInq| 8x 09 06 08 FF| y0 50 02 FF| On
y0 50 03 FF| Off

IR_ReceiveReturn

| | y0 07 7D 01 04 00

FF

| Power ON/OFF
y0 07 7D 01 04 07

FF

| Zoom tele/wide
y0 07 7D 01 04 38

FF

| AF ON/OFF
y0 07 7D 01 04 33

FF

| Camera _Backlight
y0 07 7D 01 04 3F

FF

| Camera _Memery
y0 07 7D 01 06 01

FF

| Pan_titleDriver
CAM_BrightnessInq| 8x 09 04 A1 FF| y0 50 00 00 0p 0q

FF

| pq: Brightness Position
CAM_ContrastInq| 8x 09 04 A2 FF| y0 50 00 00 0p 0q

FF

| pq: Contrast Position

CAM_FlipInq

| ****

8x 09 04 A4 FF

| y0 50 00 FF| Off
y0 50 01 FF| Flip-H
y0 50 02 FF| Flip-V
y0 50 03 FF| Flip-HV
CAM_GammaInq| 8x 09 04 5B FF| y0 50 0p FF| p: Gamma setting
CAM_Low-LightModeI| 8x 09 04 2D FF| y0 50 00 FF| OFF
nq| | y0 50 01 FF| ON
---|---|---|---

CAM_VersionInq

| ****

8x 09 00 02 FF

| ****

y0 50 ab cd

mn pq rs tu vw FF

| ab cd : vender ID ( 0220 ) mn pq : model ID

rs tu : ARM Version

vw : reserve

VideoSystemInq

| ****

8x 09 06 23 FF

| ****

y0 50 0p FF

| P: 0~E Video format 0:1080P60 5:720P50

1:1080P50

6:1080P30

2:1080i60

7:1080P25

3:1080i50 8:720P30

4:720P60 9:720P25

Pan-tiltMaxSpeedInq| 8x 09 06 11 FF| y0 50 ww zz FF| ww: Pan Max Speed zz:

Tilt Max Speed

Pan-tiltPosInq

| ****

8x 09 06 12 FF

| y0 50 0w 0w 0w 0w

0z 0z 0z 0z FF

| wwww: Pan Position zzzz: Tilt Position

Note: [X] in the above table indicates the camera address to be operated, 【y】=【x + 8】.

Pelco-D Protocol Command List

Function| Byte1| Byte2| Byte3| Byte4| Byte5| Byte6| Byte7
---|---|---|---|---|---|---|---
Up| 0xFF| Address| 0x00| 0x08| Pan Speed| Tilt Speed| SUM
Down| 0xFF| Address| 0x00| 0x10| Pan Speed| Tilt Speed| SUM
Left| 0xFF| Address| 0x00| 0x04| Pan Speed| Tilt Speed| SUM
Right| 0xFF| Address| 0x00| 0x02| Pan Speed| Tilt Speed| SUM
Upleft| 0xFF| Address| 0x00| 0x0C| Pan Speed| Tilt Speed| SUM
Upright| 0xFF| Address| 0x00| 0x0A| Pan Speed| Tilt Speed| SUM
DownLeft| 0xFF| Address| 0x00| 0x14| Pan Speed| Tilt Speed| SUM
DownRight| 0xFF| Address| 0x00| 0x12| Pan Speed| Tilt Speed| SUM
Zoom In| 0xFF| Address| 0x00| 0x20| 0x00| 0x00| SUM
Zoom Out| 0xFF| Address| 0x00| 0x40| 0x00| 0x00| SUM
Focus Far| 0xFF| Address| 0x00| 0x80| 0x00| 0x00| SUM
Focus Near| 0xFF| Address| 0x01| 0x00| 0x00| 0x00| SUM
Stop| 0xFF| Address| 0x00| 0x00| 0x00| 0x00| SUM
Set Preset| 0xFF| Address| 0x00| 0x03| 0x00| Preset ID| SUM
Clear Preset| 0xFF| Address| 0x00| 0x05| 0x00| Preset ID| SUM
Call Preset| 0xFF| Address| 0x00| 0x07| 0x00| Preset ID| SUM
Query Pan Position| 0xFF| Address| 0x00| 0x51| 0x00| 0x00| SUM
Query Pan Position Response| 0xFF| Address| 0x00| 0x59| Value High Byte| Value Low Byte| SUM
Query Tilt Position| 0xFF| Address| 0x00| 0x53| 0x00| 0x00| SUM
Query Tilt Position Response| 0xFF| Address| 0x00| 0x5B| Value High Byte| Value Low Byte| SUM
Query Zoom Position| 0xFF| Address| 0x00| 0x55| 0x00| 0x00| SUM
Query Zoom Position Response| 0xFF| Address| 0x00| 0x5D| Value High Byte| Value Low Byte| SUM
---|---|---|---|---|---|---|---

Pelco-P Protocol Command List

Function

| ****

Byte1

| ****

Byte2

| ****

Byte3

| ****

Byte4

| ****

Byte5

| ****

Byte6

| ****

Byte7

| Byte

8

---|---|---|---|---|---|---|---|---
Up| 0xA0| Address| 0x00| 0x08| Pan Speed| Tilt Speed| 0xAF| XOR
Down| 0xA0| Address| 0x00| 0x10| Pan Speed| Tilt Speed| 0xAF| XOR
Left| 0xA0| Address| 0x00| 0x04| Pan Speed| Tilt Speed| 0xAF| XOR
Right| 0xA0| Address| 0x00| 0x02| Pan Speed| Tilt Speed| 0xAF| XOR
Upleft| 0xA0| Address| 0x00| 0x0C| Pan Speed| Tilt Speed| 0xAF| XOR
Upright| 0xA0| Address| 0x00| 0x0A| Pan Speed| Tilt Speed| 0xAF| XOR
DownLeft| 0xA0| Address| 0x00| 0x14| Pan Speed| Tilt Speed| 0xAF| XOR
DownRight| 0xA0| Address| 0x00| 0x12| Pan Speed| Tilt Speed| 0xAF| XOR
Zoom In| 0xA0| Address| 0x00| 0x20| 0x00| 0x00| 0xAF| XOR
Zoom Out| 0xA0| Address| 0x00| 0x40| 0x00| 0x00| 0xAF| XOR
Stop| 0xA0| Address| 0x00| 0x00| 0x00| 0x00| 0xAF| XOR
Focus Far| 0xA0| Address| 0x01| 0x00| 0x00| 0x00| 0xAF| XOR
Focus Near| 0xA0| Address| 0x02| 0x00| 0x00| 0x00| 0xAF| XOR
Set Preset| 0xA0| Address| 0x00| 0x03| 0x00| Preset ID| 0xAF| XOR
Clear Preset| 0xA0| Address| 0x00| 0x05| 0x00| Preset ID| 0xAF| XOR
Call Preset| 0xA0| Address| 0x00| 0x07| 0x00| Preset ID| 0xAF| XOR
Query Pan Position| 0xA0| Address| 0x00| 0x51| 0x00| 0x00| 0xAF| XOR
Query Pan Position Response| 0xA0| Address| 0x00| 0x59| Value High Byte| Value Low Byte| 0xAF| XOR
Query Tilt Position| 0xA0| Address| 0x00| 0x53| 0x00| 0x00| 0xAF| XOR
Query Tilt Position Response| 0xA0| Address| 0x00| 0x5B| Value High Byte| Value Low Byte| 0xAF| XOR
Query Zoom Position| 0xA0| Address| 0x00| 0x55| 0x00| 0x00| 0xAF| XOR
Query Zoom Position

Response

| ****

0xA0

| ****

Address

| ****

0x00

| ****

0x5D

| ****

Value High Byte

| ****

Value Low Byte

| ****

0xAF

| ****

XOR

Maintenance and Troubleshooting

Maintenance

Please power off the camera and disconnect the power adapter from socket, whenever the camera is not in use.
Use soft cloth or tissue to clean the camera cover. Wipe it with a soft, dry cloth when cleaning the camera lens. Wipe it gently with a mild detergent if needed. Do not use strong or corrosive detergents to avoid scratching the lens and affecting the video quality.

6.2 Troubleshooting

No video output
- a. Check the camera power supply, make sure it is connected and the power indicator on the camera is solid green.
- b. Check if the camera can perform self-check (move the lens for the entire range) when powered on.
- c. Check the video select rotate dial, make sure the video output cable or video display is compatible.
No image
Check the video format (system select rotate dial on the rear panel), make sure its format is compatible with your monitor/switcher.
Video dithering when zoom-in or out
Check the camera installation, make sure the support is solid and still.
Remote control does not work
- a. Remote control address is set to 1 (if the machine is set back to the factory defaults, remote control addresses need to be back to 1 too)
- b. Check the battery, make sure it has enough capacity.
- c. Check the menu setting. Camera control via remote controller is only available after exiting the menu. If video outputs via LAN, menu will not be displayed. Camera menu will automatically close 30sec.
Serial port does not work
- a. Check the camera serial device protocol, baud rate and address (camera ID), make sure they’re consistent with controller’s settings.
- b. Check the serial cable, make sure it is connected properly.
Web pages cannot log in
- a. Check whether the network cable is connected properly (Ethernet port indicator light should be flashing yellow). First-time use, please connect the camera directly to your PC.
- b. Check if the computer is set to the network segment that is consistent with the IP address of the camera. For details, please refer to: avipas.com-> SUPPORT -> HOW TO MATERIALS -> Access camera via IP.

Warranty

Thank you for your interest in the products of AVIPAS Inc. This Limited Warranty applies to HD Conference Camera purchased from AVIPAS Inc. This Limited Warranty covers any defect in material and workmanship under normal use within the Warranty Period. AVIPAS Inc. will repair or replace the qualified products at no charge. AVIPAS Inc. provides a one (1)-year warranty (from the date of purchase) for this HD Conference Camera. This Limited Warranty does not cover problems including but not limited to: improper handling, malfunction or damage not resulting from defects in material. To receive warranty service, please contact AVIPAS Inc. first. We will decide whether a repair or replacement is needed and will advise you of the cost of such repair or replacement.

Copyright Notice
All contents of this manual, whose copyright belongs to our Corporation cannot be cloned, copied or translated without the permission of the company. Product specifications and information which were referred to in this document are for reference only. We may alter the content at any time and without prior notice.

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