ANNKE C500 5MP PoE Security Camera User Manual

June 9, 2024
ANNKE

ANN KE IPC User Manual
Quick Start Version

C500 5MP PoE Security Camera

+Attention: Our product need to be activated before used.
Our products are supported by the world’s first video monitoring manufacturers, and they have adopted military level of protection. It is our top priority to ensure your data safety and offer you a satisfactory service. We strongly recommend that you set up an appropriate password for your device and save it, also set up security questions and reserved email to ensure you can reset password by yourself.

Only Four Step to use this device

Step1. Test the camera to see if it works properly.
Step2. Mount the camera to the ideal position.
Step3. Connect the camera to the Internet with the same configuration in Step

  1. Step4. View live stream via smartphone or computer.

ANNKE C500 5MP PoE Security Camera

IPC Works Independently

ANNKE C500 5MP PoE Security Camera - FigANNKE C500 5MP PoE Security Camera -
Fig

Operate IP Cameras via IE Browser

  1. Install the SADP software and search the camera. You can download SADP software from our website: https://www.annke.com/pages/download-center.
    (“Download-center>Software>SADP Tool For Windows/ Mac”)

  2. Check the box of the camera and then activate the camera by creating a login password.

  3. Double click the camera’s address or you can input the IP address on the IE browser to enter the login page.
    The default account name is ad min and the password is the one you just set up.

  4. Download and install the plug-in to view live video and manage the camera.

  5. Re-open the IE browser and log in the camera. Choose the channel you want to access and set up the camera by clicking Configuration.

View Live Stream with Other Software That Supports RTSP Protocol

ANNKE C500 5MP PoE Security Camera - Fig 2

The IP camera supports RTSP protocol. The camera can be accessed via the VLC player, Blue Iris, tinyCam and other software that supports RTSP.
[Acts / The correct description of RSTP is as below: [rtsp: //username]: [passwordl@[ipl: [port]/[codec]/[channell/ [subtype]/av _stream
User name: ad min (default) Password: The password is the login password used to active your device.
IP: You can get the camera’s IP address on the SADP software.
Port 554 Codec: H264 (H.265)
Channel: ch 1 (or the channel which you want to add, for example ch2) Subtype: main (sub)
Fox example: rtsp://ad min:qwer1234@192.168.1.64:554/H264/ch 1/main/av_stream
Common rtsp/onvif address: [rtsp://your device ip address]: 554/Streaming/Channels/101? transport­ mode=unicast&profile=Profile_1

Use with third party NVR/DVR via ONVIF

  1. Please confirm that the resolution of the IP camera is not higher than the highest resolution that the NVR supports.

  2. Power on the camera and connect it to the same router as your computer with a network cable (instead of connecting the camera to the NVR’S POE port).

  3. Install the SADP software and then active the IP camera. Log in the camera via the IE browser.

  4. After logging in the camera, please go to Configuration-> Network-> Advance Setting-> Integration Protocol.
    Check the Enable ONVIF box. Click Add to create an ONVIF account and password. The ONVIF account and password will be used when you add the IP camera to the third-party NVR or DVR.ANNKE C500 5MP PoE Security Camera - Fig
3

  5. Add IP camera to a third-party NVR. Here we take Dahua NVR as an example. Right click the mouse to enter the main menu. Click Setting-> Remote-> Device Search to detect the camera’s IP address. Select the camera and click Manual Add. The actual operation depends on your device.ANNKE C500 5MP PoE Security Camera - Fig 4

  6. Input the correct ONVIF user name and password of the IP camera (instead of the login user name and password).
    The status will be green if the addition is successful. Click Apply and you will see the live view.
    +Some device need to disable the “Illegal Login Lock”. (Configure>System> Security> Security Service)

Use with ANNKE POE NVR+

If your device are connected to ANN KE POE NVR directly

  1. Please confirm that the resolution of the IP camera is not higher than the resolution that the NVR supports.
    For example, the maximum resolution that the N48PAW NVR supports is 8MP. You can only connect the IP camera with up to 8MP resolution.

  2. Make sure the NVR is activated and can be used normally.

Operation Step:

  1. Use a network cable to connect the I PC to the NV R’s POE network port.
  2. Wait for 60-90s, the camera screen can be seen on the monitor.
    (Please refer to FOA if there are no pictures after 90s)

If your device are connected to Router or Switch

  1. ConnectingANNKE C500 5MP PoE Security Camera - Fig 6
  2. Enter Configuration Menu > Camera > IP Camera > Online Device List.
  3. Select the device your need to activate.
  4. Click the “Activate All” Button to finish the Activate Operation.
  5. Create and Confirm New Password.Then the I PC’s status will be Online. (We recommend use Channel default password)ANNKE C500 5MP PoE Security Camera - Fig 7
  6. Select the device and click the Add button then the IPC will be add to your NVR. Some device may note that “No more IP cameras allowed”. Follow the operations below to add the device.
    I. Select a channel that have no IPC connect to it
    II. Click edit button to modify the IP Address and type in the password
    Ill. Waiting for seconds then the IPC will be on lineANNKE C500 5MP PoE
Security Camera - Fig 8ANNKE
C500 5MP PoE Security Camera - Fig 9

Remote live stream via APP

Before you startANNKE C500 5MP PoE Security Camera - Fig
10

  1. Make sure your camera and mobile device have been connected to the Internet.
  2. Download the app ANN KE VISION from Google Play or App Store.
  3. Sign up and Login.(Note:Please select the correct country/region when you register an account, it cannot be changed once selected.)
  4. Please Make sure that the status of P2P shows”Online”, Go to web view of the IPC and enable the P2P (Configuration>Network> Advanced Settings> Platform Access) .You also need to set Verification Code (6 to 12 characters allowed, including upper-case and lower-case letters, and digits).

UselPClndependently

  1. Add device to account via “Online Device”. (Make sure your phone and device are under the same network)
  2. Now you can get the remote live view. (Please reboot the device if you can’t add the device to app make sure the P2P status is Online)

ANNKE C500 5MP PoE Security Camera - Fig 11

Use with ANN KE NVR/DVR

  1. Scan the OR code on the NVR via ANN KE Vision App to add the NVR, or you can add the NVR on LAN.
  2. Now you can get the remote live view. (Please make sure the P2P status is Online)

ANNKE C500 5MP PoE Security Camera - Fig 12

Contact Us

http://www.annke.com/

Shenzhen Kean Digital co.,Ltd.
Address: Room 1001, Rujun Building, No. 105 Center Road,
Bantian Street, Longgang District, Shenzhen. China.518000
Tech Support Email Address: support@annke.com
Tel: +1 833 717 0187
(Free in US & CA. Toll Calls in Other Areas)

THEM IS AR Unterst~tzung UG Beedstrasse 54, In Dusseldorf, (40468), Deutschland.

ANNKE C500 5MP PoE Security Camera - Icon 1

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