ZEBRA TC72 Mobile Touch Computer User Guide

June 13, 2024
ZEBRA

ZEBRA TC72 Mobile Touch Computer

ZEBRA TC72 Mobile Touch Computer

ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. ©2019-2020 Zebra Technologies Corporation and/or its affiliates. All rights reserved.

COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to www.zebra.com/copyright.
WARRANTY: For complete warranty information, go to www.zebra.com/warranty.
END USER LICENSE AGREEMENT: For complete EULA information, go to www.zebra.com/eula.

Terms of Use

  • Proprietary Statement
    This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies.

  • Product Improvements
    Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are subject to change without notice.

  • Liability Disclaimer
    Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom.

  • Limitation of Liability
    In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Features

Features
Features

Removing the SIM Lock Access Cover

SymbolNOTE: TC77 with SIM Lock only.

TC77 models with the SIM Lock feature include an access door that is secured using a Microstix 3ULR-0 screw. To remove the access cover, use a Microstix TD-54(3ULR-0) screwdriver to remove the screw from the access panel.

  • Figure 1 Remove Secure Access Cover Screw
    Remove Secure Access Cover Screw

After re-installing the access cover, make sure to use a Microstix TD-54(3ULR-0) screwdriver to re-install the screw.

Installing the SIM Card

SymbolNOTE: A SIM card is only required on the TC77.
NOTE: Only use a nano SIM card.

CAUTION: For proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly grounded.

  1. Lift the access door.
    Figure 2 Remove Access Door
    Remove Access Door
    Figure 3 TC77 SIM Slot Locations
    TC77 SIM Slot Locations

  2. Slide the SIM card holder to the unlock position.
    Figure 4 Unlock SIM Card Holder
    Unlock SIM Card Holder

  3. Lift the SIM card holder door
    Figure 5 Lift the SIM Card Holder
    Lift the SIM Card Holder 

  4. Place the nano SIM card into the card holder with contacts facing down.
    Figure 6 Place SIM Card in Holder
    Place SIM Card in Holder

  5. Close the SIM card holder door and slide to the lock position.
    Figure 7 Close and Lock SIM Card Holder Door
    Close and Lock SIM Card Holder Door

  6. Replace the access door.
    Figure 8 Replace Access Door
    Replace Access Door

  7. Press the access door down and ensure that it is properly seated.

CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.

Installing the SAM Card

CAUTION: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the Secure Access Module (SAM) card. Proper ESD precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly grounded.

SymbolNOTE: If using a micro SAM card, a third-party adapter is required.

  1. Lift the access door.
    Figure 9 Remove Access Door
    Remove Access Door

  2. Insert a SAM card into the SAM slot with the cut edge toward the middle of the device and the contacts facing down.
    Figure 10 SAM Card Installation
    SAM Card Installation 

  3. Ensure that the SAM card is seated properly.

  4. Replace the access door.
    Figure 11 Replace Access Door
    Replace Access Door 

  5. Press the access door down and ensure that it is properly seated.

CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.

Installing a microSD Card

The microSD card slot provides secondary non-volatile storage. The slot is located under the battery pack. Refer to the documentation provided with the card for more information, and follow the manufacturer’s recommendations for use

CAUTION: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card. Proper ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the operator is properly grounded.

  1. Remove the hand strap, if installed.

  2. Lift the access door.
    Figure 12 Remove Access Door
    Remove Access Door 

  3. Slide the microSD card holder to the Open position.
    Figure 13 Open microSD Card Holder
    Open microSD Card Holder

  4. Lift the microSD card holder.
    Figure 14 Lift microSD Card Holder
    Lift microSD Card Holder 

  5. Insert the microSD card into the card holder door ensuring that the card slides into the holding tabs on each side of the door.
    Figure 15 Insert microSD Card into Holder
    Insert microSD Card into Holder 

  6. Close the microSD card holder door and slide the door to the Lock position.
    Figure 16 Close and Lock microSD Card in Holder

  7. Replace the access door.
    Figure 17 Replace Access Door
    Replace Access Door

  8. Press the access door down and ensure that it is properly seated.

CAUTION: Access door must be replaced and securely seated to ensure proper device sealing.

Installing the Hand Strap and Battery

SymbolNOTE: User modification of the device, particularly in the battery well, such as labels, asset tags, engravings, stickers, etc., may compromise the intended performance of the device or accessories. Performance levels such as sealing (Ingress Protection (IP)), impact performance (drop and tumble), functionality, temperature resistance, etc. could be effected. DO NOT put any labels, asset tags, engravings, stickers, etc. in the battery well.

SymbolNOTE: Installation of the hand strap is optional. Skip this section if not installing the hand strap.

  1. Remove the hand strap filler from the hand strap slot. Store the hand strap filler in a safe place for future replacement.
    Figure 18 Remove Filler
    Remove Filler 

  2. Insert the hand strap plate into the hand strap slot.
    Figure 19 Insert Hand Strap
    Insert Hand Strap

  3. Insert the battery, bottom first, into the battery compartment in the back of the device.
    Figure 20 Insert Bottom of Battery into Battery Compartment
    Insert Bottom of Battery into Battery Compartment

  4. Press the battery down into the battery compartment until the battery release latches snap into place.
    Figure 21 Press Down on Battery
    Press Down on Battery

  5. Place hand strap clip into hand strap mounting slot and pull down until it snaps into place.
    Figure 22 Secure Hand Strap Clip
    Secure Hand Strap Clip

Installing the Battery

Symbol NOTE: User modification of the device, particularly in the battery well, such as labels, asset tags, engravings, stickers, etc., may compromise the intended performance of the device or accessories. Performance levels such as sealing (Ingress Protection (IP)), impact performance (drop and tumble), functionality, temperature resistance, etc. could be effected. DO NOT put any labels, asset tags, engravings, stickers, etc. in the battery well.

  1. Insert the battery, bottom first, into the battery compartment in the back of the device.
    Figure 23 Insert Bottom of Battery into Battery Compartment
    Insert Bottom of Battery into Battery Compartment 

  2. Press the battery down into the battery compartment until the battery release latches snap into place.
    Figure 24 Press Down on Battery
    Press Down on Battery

Charging the Device

Use one of the following accessories to charge the device and/or spare battery.

Table 1 Charging and Communication

Description Part Number Charging Communication
Battery (In Device) Spare Battery USB Ethernet
2-Slot Charge Only Cradle CRD-TC7X-SE 2CPP-01 Yes Yes
2-Slot USB/Ethernet Cradle CRD-TC7X-SE 2EPP-01 Yes Yes
5-Slot Charge Only Cradle CRD-TC7X-SE 5C1-01 Yes No
4-Slot Charge Only Cradle with Battery Charger CRD-TC7X-SE 5KPP-01 Yes Yes
No No
5-Slot Ethernet Cradle CRD-TC7X-SE 5EU1–01 Yes No
4-Slot Spare Battery Charger SAC-TC7X-4B TYPP-01 No Yes
Snap-On USB Cable CBL-TC7X-CB L1-01 Yes No
Charging Cable Cup CHG-TC7X-CL A1-01 Yes No
Charging the TC72/TC77

SymbolNOTE: Ensure that you follow the guidelines for battery safety described in the device User Guide.

  1. Insert the device into the charging slot or connect the USB Charge cable to the device.
  2. Ensure the device is seated properly

The Notification/Charge LED lights amber while charging, then turns solid green when fully charged. See Table 2 for charging indicators.

The 4,620 mAh battery fully charges in less than five hours at room temperature.

Table 2 Charging/Notification LED Charging Indicators

State Indication
Off The device is not charging. The device is not inserted correctly in the

cradle or connected to a power source. Charger/cradle is not powered.
Slow Blinking Amber (1 blink every 4 seconds)| The device is charging.
Solid Green| Charging complete.
Fast Blinking Amber (2 blinks/second)| Charging error, e.g.: Temperature is too low or too high.
Charging has gone on too long without completion (typically eight hours).
Slow Blinking Red (1 blink every 4 seconds)| The device is charging but the battery is at end of useful life.
Solid Red| Charging complete but the battery is at end of useful life.
Fast Blinking Red (2 blinks/second)| Charging error but the battery is at end of useful life., e.g.: Temperature is too low or too high.
Charging has gone on too long without completion (typically eight hours).

Charging the Spare Battery
  1. Insert a spare battery into the spare battery slot.
  2. Ensure the battery is seated properly.
    The Spare Battery Charging LED blinks indicating charging. See Table 3 for charging indicators.

The 4,620 mAh battery fully charges in less than five hours at room temperature.

Table 3 Spare Battery Charging LED Indicators

State Indication
Off The battery is not charging. The battery is not inserted correctly in the

cradle or connected to a power source. Cradle is not powered.
Solid Amber| Battery is charging.
Solid Green| Battery charging is complete.
Fast Blinking Red (2 blinks/second)| Charging error, e.g.:

  • Temperature is too low or too high.
  • Charging has gone on too long without completion (typically eight hours).

Solid Red| Unhealthy battery is charging or fully charged.

Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). The device or cradle always performs battery charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37°C (+98°F)) the device or cradle may for small periods of time alternately enable and disable battery charging to keep the battery at acceptable temperatures. The device and cradle indicates when charging is disabled due to abnormal temperatures via its LED.

2-Slot Charging Only Cradle

2-Slot Charging Only Cradle

2-Slot USB/Ethernet Cradle

2-Slot USB/Ethernet Cradle

5-Slot Charge Only Cradle

5-Slot Charge Only Cradle

5-Slot Ethernet Cradle

5-Slot Ethernet Cradle

4-Slot Battery Charger

4-Slot Battery Charger

Snap-On USB Cable

Snap-On USB Cable

Imager Scanning

To read a bar code, a scan-enabled application is required. The device contains the DataWedge application that allows the user to enable the imager, decode the bar code data and display the bar code content.

  1. Ensure that an application is open on the device and a text field is in focus (text cursor in text field).

  2. Point the exit window on the top of the device at a bar code.
    Figure 25 Imager Scanning
    Imager Scanning

  3. Press and hold the scan button
    The red laser aiming pattern turns on to assist in aiming.
    Symbol NOTE: When the device is in Picklist mode, the imager does not decode the bar code until the crosshair or aiming dot touches the bar code.

  4. Ensure the bar code is within the area formed by the crosshairs in the aiming pattern. The aiming dot is used for increased visibility in bright lighting conditions.
    Figure 26 Aiming Pattern
    Aiming Pattern 
    Aiming Pattern 

  5. The Data Capture LED lights green and a beep sounds, by default, to indicate the bar code was decoded successfully.

  6. Release the scan button. The bar code content data displays in the text field.

SymbolNOTE : Imager decoding usually occurs instantaneously. The device repeats the steps required to take a digital picture (image) of a poor or difficult bar code as long as the scan button remains pressed.

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