HENDI 3500 Induction Cooker User Manual

User manual
INDUCTION COOKER

3500 Induction Cooker

Item: 239698
239711

You should read this user manual carefully before using the appliance.
Keep these instructions with the appliance.
For indoor use only.

Dear Customer,
Thank you for purchasing this Hendi appliance. Before using the appliance for the first time, please read this manual carefully, paying particular attention to the safety regulations outlined below.

Safety regulations

• This appliance is intended for commercial use only and must not be used for household use.
• The appliance must only be used for the purpose for which it was intended and designed. The manufacturer is not liable for any damage caused by incorrect operation and improper use.
• Keep the appliance and electrical plug away from water and any other liquids. In the event that the appliance should fall into water, immediately remove plug from the socket and do not use until the appliance has been checked by a certified technician. Failure to follow these instructions could cause a risk to lives.
• Never attempt to open the casing of the appliance yourself.
• Do not insert any objects in the casing of the appliance.
• Do not touch the plug with wet or damp hands.
• Danger of electric shock! Do not attempt to repair the appliance yourself. In case of malfunctions, repairs are to be conducted by qualified personnel only.
• Never use a damaged appliance! Disconnect the appliance from the electrical outlet and contact the retailer if it is damaged.
• Warning! Do not immerse the electrical parts of the appliance in water or other liquids. Never hold the appliance under running water.
• Regularly check the power plug and cord for any damage. If the power plug or power cord is damaged, it must be replaced by a service agent or similarly qualified persons in order to avoid danger or injury.
• Make sure the cord does not come in contact with sharp or hot objects and keep it away from open fire. To pull the plug out of the socket, always pull on the plug and not on the cord.
• Ensure that the cord (or extension cord) is positioned so that it will not cause a trip hazard.
• Always keep an eye on the appliance when in use.
• Warning! As long as the plug is in the socket the appliance is connected to the power source.
• Turn off the appliance before pulling the plug out of the socket.
• Never carry the appliance by the cord.
• Do not use any extra devices that are not supplied along with the appliance.
• Only connect the appliance to an electrical outlet with the voltage and frequency mentioned on the appliance label.
• Connect the power plug to an easily accessible electrical outlet so that in case of emergency the appliance can be unplugged immediately. To completely switch off the appliance pull the power plug out of the electrical outlet.
• Always turn the appliance off before disconnecting the plug.
• Never use accessories other than those recommended by the manufacturer. Failure to do so could pose a safety risk to the user and could damage the appliance. Only use original parts and accessories.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge.
• This appliance must not be used by children under any circumstances.
• Keep the appliance and its cord out of reach of children.
• Always disconnect the appliance from the mains if it is left unattended or is not in use, and before assembly, disassembly or cleaning.
• Never leave the appliance unattended during use.

Special Safety Regulations

• This appliance is designed for cooking a variety of food via heating the cookware. Any other use may lead to damage of the appliance or personal injury.
• Use the appliance only as described in this manual.
• This appliance should be operated by trained personnel in kitchen of the restaurant, canteens or bar staff, etc.
• Caution! Danger of burns! The temperature of the heating surface and other accessible surface is very high during use. Touch the control panel only.
• Caution! This appliance will emit non-ionizing electromagnetic radiation.
• Do not place the appliance near objects that may be affected by a magnetic field such asTVs, radios, bank cards and credit cards.
• Do not place the appliance on a heating object (gasoline, electric, charcoal cooker, etc.) Keep the appliance away from any hot surfaces and open flames. Always operate the appliance on a level, stable, clean, heat-resistant and dry surface.
• Make sure the appliance is not placed near water vapour or greasy vapours. The fan inside of the appliance will take in these vapours and this will cause grease or moisture to accumulate in the appliance which may result in a short-circuit in the appliance.
• Do not use the appliance near explosive or flammable materials, credit cards, magnetic discs or radios.
• This appliance is not intended to be operated by means of an external timer or separate remote-control system.
• Metallic objects such as knives, forks, spoons and lids should not be placed on the heating plate since they can get hot.
• WARNING: Keep all ventilation openings in the appliance clear of obstruction.
• WARNING: If the heating surface is cracked or damaged, switch off the appliance to avoid the possibility of electric shock.
• Allow at least 15 cm spacing around the appliance for ventilation purpose during use.
• Do not use hard utensils to hit the heating plate surface. Do not use water jet, flush directly with water or steam cleaner as the parts will get wet and electric shock might be resulted.
• Take care when operating the appliance, as rings, watches and similar objects worn by the user could get hot when in close proximity to the heating surface.
• Caution! Securely route the power cord if necessary in order to prevent unintentional pulling or contact with the heating surface.
• Do not wash the appliance with water. Washing can cause leakages and increase the risk of electric shock.
• Do not clean or store the appliance unless it is completely cooled down.
• Do not place empty cookware on the appliance during operation as this may damage the cookware.
• Only use the cookware of the type and size recommended. (See —> Suitable cooking equipment).

Grounding installation

This appliance is classified as protection class I appliance and must be connected to a protective ground. Grounding reduces the risk of electric shock by providing an escape wire for the electric current. This appliance is equipped with a cord having a grounding wire with a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded.

Control panel of the appliance

1. Temp/ heating” key: Use this key to select the required function. The function that is selected is indicated by the lights. You can opt to set the power level (Power), or the temperature (Temp), both in combination with the timer.
2. “ON/OFF” key: Use this key to switch the appliance on or to interrupt or reset the timer.
3. “Arrow” keys: Use these keys for programming the capacity, temperature or time. The up arrow increases the setting value and the down arrow reduces the setting value.
4. “Timer” key: Use this key for setting the time up to 180 minutes.
5. This is the display. You can read the programmed value on this display. The steps for capacity control are from 100W to 3500W, 35°C to 240°C for temperature control and from 0 to 180 minutes for time settings.

Preparations before using for the first time

• Remove all protective packaging and wrapping.
• Check to make sure the appliance is undamaged. In case of incomplete delivery and damages. Please contact supplier (See == > Warranty).
• Clean the appliance before use (See == > Cleaning and Maintenance).
• Make sure the appliance is completely dry.
• Place the appliance on a horizontal, stable and heat resist surface that is safe against water splashes.
• Ensure that there is sufficient ventilation. Keep a minimum distance of 15cm around the appliance bottom of cookware
• Do not place the appliance in close proximity to devices which are sensitive to disturbances by magnetic sources (e.g. radios, tape decks).

Note: Due to manufacturing residues, the appliance may emit a slight odor in the first few cycles. This is normal and does not indicate any defect or hazard. Make sure the appliance is well  ventilated.

Suitable cooking equipment

| Suitable| Not suitable
---|---|---
Bottom of cookware| Flat bottom| Curved, uneven, rounded bottom
Material| Cookware with iron, cast iron, magnetic stainless steel or enamelled iron bottom.| Cookware with ceramic, glass, copper, bronze, or aluminium bottom.
Diameter of the bottom| 239698| Between 14 cm and 32 cm.| Less than 14 cm or more than 32 cm.
239711| Between 14 cm and 28 cm.| Less than 14 cm or more than 28 cm.
Type of cookware| Cookware with a bottom thickness over 1.5 mm.| Completely closed containers or cans.

Note: Using a pan or pot that’s not suitable for induction cooking may damage the appliance.

Operation

• Put the plug in the socket.

• Set the pan of your choice on the cooking surface, bearing the above-mentioned instructions in mind.
  NOTE! Make sure that the pans are covering the indicated zones at all times during use in order to prevent the appliance from getting damaged. Do not leave your pan on the burner while empty as this may lead to damage to your pans.

• Switch the appliance on by pressing the “ON/ OFF” and then the “ARROW UP” key. If your pan is suitable for induction and has a bottom diameter of 14 cm, at minimum, the appliance will go into operation. You will recognise this from the fact that the fan will go on and the display will show a capacity position of “2000
  NOTE! If the appliance beeps after being switched on, the pan you are using is not suitable for induction or the appliance is defective. In case of any doubt, always contact the supplier of your pan!

• Once the appliance is operating and the display indicates position “2000”, you can programme the appliance in one of the following two ways:
  1. Capacity control: You can control the performance of the appliance, just as for a gas cooker via 17 positions ranging from 100W to 3500W. The default position for the appliance is “2000”.
  2. Temperature control: you can set the temperature between 35°C and 240°C in 5°C increments. Standard position for the appliance is 100°C.
  ATTENTION! The programmed temperature is that of the glass plate and not the temperature in the pan!

• If you choose capacity control, select “heating” using the “ Temp/heating” key. Now you can programme the capacity required by means of the arrow keys, 3500W being the highest and 100W the lowest position.

• If you select temperature control, select “Temp” using the “Temp/heating” key. Now you can programme the required temperature by means of the arrow keys between 35°C and 240°C in 5°C intervals.

• After programming the capacity or temperature, you can opt to programme the timer. This timer switches the appliance off after the programmed time has been reached. You do this by pressing the “Timer” key after programming the capacity or temperature, and selecting “Timer”. You can now set the desired time. The maximum programmable time is 180 minutes.

• Once you have reached the required result, you can switch off the appliance by pressing the “ON/ OFF” key. The display will go off and the lights next to “Power”, “Temp” and “Timer” will go off.

• If you do not use the appliance for an extended period, remove the plug from the wall-mounted electrical socket and remove the pans from the appliance.

NOTE! Allow the appliance to cool off before you touch it. The glass plate is very hot after use.

Error codes display

Error codes shown on the display (5)| Possible cause| Possible solution
---|---|---
0.00E+00| The temperature of the appliance is too high| Unplug the appliance, remove the cookware, wait until the appliance is completely cool down.
Cooling fan defective| Contact the supplier.
0.00E+00| The temperature of the cookware is too high. Possibly, the cookware becomes empty and appliance will shut down for protection.| Unplug the appliance, remove the cook-ware, wait until the appliance is completely cool down.
0.00E+00| The supply voltage is abnormal. (Supply volt- age is too high or too low]| Make sure that the appliance is connect-ed to a suitable electrical power supply.

Cleaning and Maintenance

Attention: Always unplug the appliance from the electrical power outlet and let it cool down completely before cleaning and storage.
Cleaning

• Never immerse the appliance in water or other liquids.
• Clean the cooled exterior surface with a slightly damp cloth or sponge with some mild soap solution.
• Never use abrasive sponges or detergents, steel wool or metallic utensils to clean the interior or exterior parts of the appliance.

Storage

• Before storage, always make sure the appliance has already been disconnected from the electrical outlet and cooled down completely.
• Store the appliance in a cool, clean and dry place.
• Never put heavy objects on the heating surface during storage as it may crack it.

Troubleshooting

If the appliance does not function properly, please check the below table for the solution. If you are still unable to solve the problem, please contact the supplier/service provider.

• Error codes shown on the digital display (5). (See –> Error codes display)

the electrical outlet.
– Without switch ON the appliance by turn ON the knob.| – Power plug is not connected properly with the electrical outlet.
– Without switch ON the appliance by turn ON the knob.
Cooling fan is operating even after the appliance is switched to OFF
mode.| – This is normal. The cooling fan continues running in Standby mode
for some time to cool down all internal elements.| – Wait until the cooling fan stops rotating.

Technical specification

Remark: Technical specification is subjected to change without prior notification

Warranty

Any defect affecting the functionality of the appliance which becomes apparent within one year after purchase will be repaired by free repair or replacement provided the appliance has been used and maintained in accordance with the instructions and has not been abused or misused in any way.
Your statutory rights are not affected. If the appliance is claimed under warranty, state where and when it was purchased and include proof of purchase (e.g. receipt).
In line with our policy of continuous product development we reserve the right to change the product, packaging and documentation specifications without notice.

Discarding & Environment

At the end of the life of the appliance, please dispose of the appliance according to the regulations and guidelines applicable at the time.
Throw packing materials like plastic and boxes in the appropriate containers.
Important notice to UK users
This appliance is fitted with a UK approved mains plug and a 13A fuse. Should the fuse need to be replaced, an ASTA or BSI approved BS1362 fuse, rated at 13A must be used. If the plug needs replacing, ensure that the fuse is removed beforehand.
Always dispose of defunct plugs and fuses immediately.
Connecting a mains plug
The wires in the mains lead are coloured as following:
Blue: NEUTRAL Brown: LIVE Green & Yellow: EARTH
As these colours may not correspond to the coloured markings identifying the terminals in your plug, proceed as follows:

• The wire coloured BLUE must be connected to the terminal marked with the letter N or coloured BLUE or BLACK.
• The wire coloured BROWN must be connected to the terminal marked with the letter L or coloured BROWN or RED.
• The wire coloured GREEN & YELLOW must be connected to the terminal marked with the letter E or coloured GREEN or GREEN & YELLOW or marked with the Earth Symbol

If you have any doubt about the electrical supply to you appliance, consult a qualified electrician before use.

Hendi B.V.
Steenoven 21
3911 TX Rhenen, The Netherlands
Tel: +31 (0)317 681 040
Email: info@hendi.eu| Hendi B.V.
Steenoven 21
3911 TX Rhenen, The Netherlands
Tel: +31 (0)317 681 040
Email: info@hendi.eu
---|---
Hendi Polska Sp. z o.o.
ul. Magazynowa 5
62-023 Gądki, Poland
Tel: +48 61 6587000
Email: info@hendi.pl| PKS Hendi South East Europe SA
5 Metsovou Str.
18346 Moshato, Athens, Greece
Tel: +30 210 4839700
Email: office.greece@hendi.eu
PKS Hendi South East Europe SA
5 Metsovou Str.
18346 Moshato, Athens, Greece
Tel: +30 210 4839700
Email: office.greece@hendi.eu| Hendi HK Ltd.
1208, 12/F Exchange Tower
33 Wang Chiu Road, Kowloon Bay, Hong Kong
Tel: +852 2154 2618
Email: info-hk@hendi.eu
Hendi UK Ltd.
Central Barn, Hornby Road
Lancaster, LA2 9JX, United Kingdom
Tel: +44 (0)333 0143200
Email: sales@hendi.co.uk| Find Hendi on internet:
www.hendi.eu
www.facebook.com/HendiFoodServiceEquipment
www.linkedin.com/company/hendi-food-service- equipment-b.v.
www.youtube.com/HendiEquipment

Changes, printing and typesetting errors reserved.
© 2017 Hendi BV Rhenen – The Netherlands
Ver: 31-10-2017

Documents / Resources

| HENDI 3500 Induction Cooker [pdf] User Manual
3500 Induction Cooker, 3500, Induction Cooker, Cooker
---|---

References

• Welkom - HENDI Tools for Chefs
• Home - Serviceworld

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