Aciq R4H5S Split System Air Conditioner and Heat Pump User Manual

: September 25, 2024
: ACiQ

Table of Contents

R4H5S Split System Air Conditioner and Heat Pump
Product Information
Specifications
Product Usage Instructions
How can I find a registered International Comfort Products
Can subsequent owners also benefit from the warranty?

R4H5S Split System Air Conditioner and Heat Pump

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Product Information

Specifications

Product Type: Split System Air Conditioner and Heat Pump
Cooling Capacity: Smaller than 65,000-Btuh
Warranty: Varies based on model – see warranty details
below

Product Usage Instructions

Warranty Service or Repair

If you require warranty service or repair, contact the installer
or an International Comfort Products dealer. You can find the
installer’s name on the equipment or in your Owner’s Packet.
Alternatively, locate an International Comfort Products dealer
online at www.icpusa.com. For
additional assistance, reach out to International Comfort Products
Customer Relations at 1-877-591-8908.

Product Registration

To register your product, visit productregistration.icpusa.com.
Fill in the installation date, model number, and serial number as
instructed and keep the information for your records.

Residential Applications Warranty

This warranty applies to the original purchasing owner and
subsequent owners as outlined in the Warranty Conditions. The
warranty period for residential applications varies based on the
part and claimant. Refer to the table in the user manual for
specific warranty periods.

Other Applications Warranty

For applications other than residential ones, the warranty
period is five (5) years for the compressor and one (1) year for
all other parts. This warranty is valid only for the original owner
and not transferable to subsequent owners.

Legal Remedies

If you encounter any defects or issues with the product, notify
International Comfort Products by writing a certified or registered
letter to ICP, Warranty Claims, P.O. Box 4808, Syracuse, New York
13221, at least thirty (30) days before seeking any legal
remedies.

FAQ

How can I find a registered International Comfort Products

dealer?

You can locate a registered dealer by visiting the official
website at www.icpusa.com or contacting Consumer Relations at
1-877-591-8908 for assistance.

Can subsequent owners also benefit from the warranty?

Subsequent owners may be eligible for warranty benefits as
specified in the Warranty Conditions. Refer to the warranty table
and registration guidelines for more information.

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International Comfort Products

Limited Warranty Certificate
Covered Products: Split System Air Conditioner and Heat Pump Products Smaller than 65,000-Btuh Cooling Capacity (See Chart Below)
FOR WARRANTY SERVICE OR REPAIR:
Contact the installer or an International Comfort Products dealer. You may be able to find the installer’s name on the equipment or in your Owner’s Packet. You can also find an International Comfort Products dealer online at www.icpusa.com. For additional help, contact: International Comfort Products, Consumer Relations, 1-877-591-8908.
Product registration: You can register your product at: https://productregistration.icpusa.com.
Fill in the installation date, model and serial number of the unit in the space provided below and retain for your records.

Model No._____

Serial No.____

Date of Installation__

Installed by___

Name of Owner____

Address of Installation__

International Comfort Products (“ICP”) warrants this product against failure due to defect in materials or workmanship under normal use and maintenance as follows. All warranty periods begin on the date of original installation and are for the duration, in years, listed below. If a part fails due to defect during the applicable warranty period ICP will provide a new or remanufactured part, at ICP’s option, to replace the failed defective part at no charge for the part. Alternatively, and at its option, ICP will allow a credit in the amount of the then factory selling price for a new equivalent part toward the retail purchase price of a new ICP product. Except as otherwise stated herein, those are ICP’s exclusive obligations under this warranty for a product failure. All warranties in this document are subject to all provisions, conditions, limitations and exclusions listed below and on the reverse of this document.

RESIDENTIAL APPLICATIONS

This warranty is to the original purchasing owner and subsequent owners only to the extent and as stated in the Warranty Conditions and below. The limited parts warranty period in years for residential applications, depending on the part and the claimant, is as shown in the table below.

No Hassle ReplacementTM limited warranty Available on qualifying models only, see chart below for list of covered models and duration of warranty. Available to original purchaser in owner-occupied single family residential applications only, and is not available to subsequent homeowners. If the compressor or condenser coil fails due to defect during the applicable No Hassle Replacement limited warranty time period, a one-time replacement with a comparable ICP unit will be provided. This unit replacement warranty is in addition to the standard parts warranty. Proof of purchase and installation date will be required. No Hassle Limited Warranty replacements are subject to review and verification by an ICP representative. The remaining balance of the original unit’s standard warranty will be transferred to the replacement unit. This limited warranty is subject to all provisions, conditions, limitations and exclusions listed below and on the reverse of this document.

Product Family

No Hassle * Original Owner

Warranty Period in Years

Parts (Including Compressor and Coil)

Original Owner

Subsequent Owners

CVA9, HVA9, TVA9, C4A7T, H4A7T, T4A7T, CVH8, HVH8, TVH8, C4H7T, H4H7T, T4H7T

10

5 or 10

5

C4A6S, H4A6S, T4A6S, C4H5S, H4H5S, T4H5S N4A7T, N4A5S, N4A4S, S4A5S, N4H7T, N4H5S, DLCURA
R4A4S, R4A5S, R4H5S

5

5 or 10

5

–

5 or 10

5

–

5 or 10

5

Three-Phase Models N4A3, N4A6, N4H4, NXH6, NH4A4, NH4H4

No Hassle –

Compressor 5 or 10

Parts 5

*. See warranty Conditions on reverse. . In Texas and other jurisdictions where applicable, subsequent owner’s warranty duration shall match that of original owner (10 or 5 years, based on registration), as described in
applicable law. . If properly registered within ninety (90) days after original installation, parts are warranted for a period of ten (10) years to the original purchaser. Otherwise, parts warranty is
five (5) years (except in California and Quebec, and other jurisdictions that prohibit warranty benefits conditioned on registration).

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OTHER APPLICATIONS
For all applications other than residential applications, the warranty period is five (5) years on the compressor and one (1) year on all other parts. The warranty is to the original owner only and is not available for subsequent owners.
LEGAL REMEDIES – The owner must notify the Company in writing, by certified or registered letter to ICP, Warranty Claims, P.O. Box 4808, Syracuse, New York 13221, of any defect or complaint with the product, stating the defect or complaint and a specific request for repair, replacement, or other correction of the product under warranty, mailed at least thirty (30) days before pursuing any legal rights or remedies.

International Comfort Products
Limited Warranty Certificate
CONDITIONS:
The Limited Warranty only applies if the following conditions are met: 1. To obtain the longer warranty periods as shown in the table
under original owner, the product must be properly registered at https://productregistration.icpusa.com within ninety (90) days of original installation. In jurisdictions where warranty benefits conditioned on registration are prohibited by law, registration is not required and the longer warranty period shown will apply.
2. If the original installation date cannot be verified, then the warranty period begins ninety (90) days from the date of product manufacture (as indicated by the model and serial number). Where a product is installed in a newly constructed home, the date of installation is the date the original homeowner purchased the home from the builder.
3. The limited parts warranty period as shown in the table under subsequent owner does not require registration.
4. Proof of purchase may be required at time of service.
5. The unit must be installed, and warranty work must be performed, by a licensed dealer or contractor.
6. The unit must be installed in accordance with ICP’s installation instructions and in compliance with local codes. Improper installation may endanger the occupants of the dwelling or damage the product.
7. The unit must be operated in accordance with ICP’s owner’s manual provided with each unit. The product must not be misused.
8. The unit’s rating plate must not be removed or defaced.
9. Proof must be supplied that the equipment has been properly maintained over the life of the warranty, i.e., a minimum of once-a-year maintenance.
10. The unit must be installed and located in the continental U.S.A., Alaska, Hawaii, or Canada.
11. Warranties apply only to products installed in their original installation location.
12. Defective parts must be returned to the distributor through a servicing dealer for credit.
13. The No Hassle Replacement limited warranty applies only if the following conditions are met: a. Claimant is the original purchaser of the product. b. An ICP outdoor unit must be installed in combination with a matching indoor coil, the combination must be certified and listed in the AHRI Unitary Directory of Certified Products (AHRI = Air-Conditioning, Heating, and Refrigeration Institute). c. The matching indoor coil must use a TXV or Piston refrigerant metering device d. The supplied filter-drier must be installed per the installation instructions.
14. All other accessories, including electric heaters used in commercial applications, will have a one (1) year limited warranty from date of installation.

LIMITATIONS OF WARRANTIES All implied warranties (and implied conditions in Canada) including implied warranties or conditions of merchantability and fitness for a particular use or purpose are hereby limited in duration to the period for which the limited warranty is given and applies. Some states or provinces do not allow limitations on how long an implied warranty or condition lasts, so this limitation may not apply to you. The express warranties made in this warranty are exclusive and may not be altered, enlarged, or changed by any distributor, dealer, or other person, whatsoever.
THIS WARRANTY DOES NOT COVER:
1. Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing, or handling of either failed parts, or replacement parts, or new units.
2. Any product not installed pursuant to any applicable governmental minimum efficiency standards.
3. Normal maintenance as outlined in the installation and servicing instructions or owner’s manual including coil cleaning, filter cleaning and/or replacement, and lubrication.
4. Damage or repairs required as a consequence of improper shipping or handling, faulty installation, misapplication, abuse, improper servicing, unauthorized alteration, and/or improper operation.
5. Failure to start or damages due to voltage conditions, blown fuses, open circuit breakers, or the inadequacy, unavailability, or interruption of electrical, Internet service provider, or mobile device carrier service or your home network.
6. Failure or damage as a result of floods, winds, fires, lightning, accidents, corrosive environments (except for coastal rated units in coastal environments), rust and wear, or other conditions beyond the control of ICP.
7. Parts not supplied or designated by ICP, or damages resulting from their use.
8. Electricity or fuel costs or increases in electricity or fuel costs from any reason whatsoever including additional or unusual use of supplemental electric heat.
9. Any special, indirect, or consequential property or commercial damage of any nature whatsoever. Some states do not allow the exclusion of incidental or consequential damages, so the above limitation may not apply to you.
10. Refrigerant or any costs related thereto.
11. Any product purchased on the Internet.
12. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.

Edition Date: 01/23

Catalog No: ACHP-ICP-02WAR

Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations. 2