WyreStorm MX-0404-KIT 4K UHD HDBaseT Matrix Switcher with Receiver User Guide

WyreStorm MX-0404-KIT 4K UHD HDBaseT Matrix Switcher with Receiver User Guide

IMPORTANT! Installation Requirements

• Visit the product pages to download the latest firmware, document version, additional documentation, and configuration tools.
• Read through the Wiring and Connections section for important wiring guidelines before creating or choosing premade cables.
• While these products support CEC for the HDMI outputs, WyreStorm cannot guarantee compatibility with all forms of CEC communication.

In the Box

(MX-0404-KIT)

• 1x MX-0404-KIT Matrix
• 3x MX-KIT-RX Receivers
• 1x AC Power Cord (US/UK/EU/AU)
• 1x IR Remote (Battery not Included)
• 4x IR Emitters
• 3x IR Receivers
• 2x Matrix Mounting Brackets
• 6x Receiver Mounting Brackets (2 per RX)
• 1x Quick start Guide (this document)

(MX-0808-KIT v2)

• 1x MX-0x0x-KIT Matrix
• 8x MX-KIT-RX Receivers
• 1x AC Power Cord (US/UK/EU/AU)
• 1x IR Remote (Battery not Included)
• 8x 3-pin Phoenix Connectors
• 8x IR Emitters
• 8x IR Receivers
• 4x 5-pin Terminal Blocks
• 2x Matrix Mounting Brackets
• 16x Receiver Mounting Brackets (2 per RX)
• 1x Quick start Guide (this document)

⚠ IMPORTANT! The MX-0404-KIT and MX-0808-KIT had the previous model number of EXP-MX-0404-KIT and EXP-MX-0808-KIT. If you would like to access previous documentation for these models, visit wyrestorm.com

Identifying Product Versions

Some of these products have been released under multiple versions which contain either different chassis designs and/or feature sets. Content within this QSG is for the version 2 or newer of these products. Information on other versions can be found within the matching QSG. Each product version is identified by a v# after the product number on the product and outer packaging. Note that a version of these products may not contain this identifier while all versions above v1 will have the version indicated.

Basic Wiring Diagram

Wiring and Connections

WyreStorm recommends that all wiring for the installation is run and terminated prior to making connections to the switcher. Read through this section in it’s entirety before running or terminating the wires to ensure proper operation and to avoid damaging equipment.

IMPORTANT! Wiring Guidelines

• The use of patch panels, wall plates, cable extenders, kinks in cables, and electrical or environmental interference will have an adverse effect on signal transmission which may limit performance. Steps should be taken to minimize or remove these factors completely during installation for best results.
• WyreStorm recommends the use of shielded category cable to minimize signal noise and interference.
• WyreStorm recommends using pre-terminated HDMI cables due to the complexity of these connector types. Using pre-terminated cables will ensure that these connections are accurate and will not interfere with the performance of the product.

IR TX/RX Guidelines

• Using WyreStorm infrared emitters and receivers is the best way to ensure that most IR coding formats are transmitted and received by the system. Other 3rd party emitters and receivers can be used; however, these devices must operate in the same manner as the WyreStorm devices.
• Due to differences in IR across 3rd party control systems their IR ports should never be connected directly to a NetworkHD system as an incompatibility may exist. WyreStorm offers a cable that compensates for voltage differences as well adjusts for differences in the pins used within the port. Refer to the CAB-IR-LINK product page for more information.

RS-232 Wiring

Most control systems and computers are DTE where pin 2 is RX, this can vary from device to device. Refer to the documentation for the connected device for pin functionally to ensure that the correct connections can be made.

Audio Wiring

Devices that use a S/PDIF connection include: MX-0404-KIT

Warranty Information

WyreStorm Technologies ProAV Corporation warrants that its products to be free from defects in material and workmanship under normal use for a period of five (5) years from the date of purchase. Refer to the Product Warranty page on wyrestorm.com for more details on our limited product warranty.

EDID Settings (MX-0404-KIT)

EDIDs can be configured to resolve issues with video output on displays that may not accept the maximum resolution available from the source.

• When set to Smart EDID (default) the matrix will scan all selected displays for the lowest resolution to dynamically adjust the source content to allow output on 2K and 4K displays sharing the same source.
• When EDID Copy or a direct EDID is being used, SmartEDID is turned Off.
• Ensure that a display is connected and powered On to the selected output before copying EDIDs or the copy will fail. When this occurs, EDID will be set to 4K@30Hz 2ch.
• Power to the matrix must be cycled (Off/On) after changing dip switches in order for the setting to take effect.

Accessing the Web UI

This matrix is set to a default static IP Address (192.168.11.143). In order to communicate with it initially the PC must be set to a 192.168.11.xxx address with a subnet of 255.255.0.0. This can be changed back once a static IP is set within a different range.

1. Connect the matrix to the same network as a PC.
2. Open a web browser and enter the IP Address of the matrix
   Default: 192.168.11.143 | Password: admin

IP Address Notes

• When to set to DHCP the IP address of the unit can be displayed by pressing and holding the front panel Up and Down buttons for 3 seconds. The IP address will be displayed on the front panel.
• The installer password and general password are the same by default. WyreStorm recommends changing the password for installer login to avoid any unwanted changes being made to the matrix configuration.

Troubleshooting

• No or Poor Quality Picture (snow or noisy image)
• Verify that power is being supplied to the transmitter and receiving device
• Verify that all HDMI and HDBaseT connections are not loose and are functioning properly
• Verify that the HDBaseT cable is properly terminated following EIA568B standard
• Verify that the output resolution of the source and display is supported by this matrix and receiver.
• If transmitting 3D or 4K, verify that the HDMI cables used are 3D or 4K rated.

No or Intermittent 3rd party Device Control Verify that the IR and RS-232 cables are properly terminated following the Wiring and Connections section.

Troubleshooting Tips: WyreStorm recommends using a cable tester or connecting the cable to other devices to verify functionality.

Specifications

Note: WyreStorm reserves the right to change product specification, appearance or dimensions of this product at any time without prior notice.

Copyright © 2022 WyreStorm Technologies | wyrestorm.com Matrix Kits Full Range Quickstart Guide | 220329
INT: +44 (0) 1793 230 343 | US: 844.280.WYRE (9973) support@wyrestorm.com

References

• WyreStorm - Professional Audio Visual Solution Provider

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