Somfy V 500 PRO io Connect Video Doorphone User Guide

V®500 PRO io Connect
User guide

V 500 PRO io Connect Video Doorphone

IMPORTANT INFORMATION – SAFETY

GENERAL INFORMATION
Read these installation guide and safety instructions carefully before installing this Somfy product.
Follow all of the instructions carefully and keep them for the lifetime of the product.
Before installing, check that this Somfy product is compatible with the associated equipment and accessories.
These instructions describe how to install and use this product. Non- contractual images.
Any installation or use outside the field of application specified by Somfy is non-compliant. This invalidates the Somfy warranty and discharges Somfy of all liability, as does any failure to comply with the instructions provided herein.
Somfy cannot be held responsible for changes to norms or standards occurring after the publication of this guide.

**** Somfy hereby declares that this product is in compliance with the requirements of Directive 2014/53/EU. The full text of the Declaration of Conformity is available at www.somfy.com/ce.

GENERAL SAFETY INSTRUCTIONS

This product is not designed to be used by persons (including children) with reduced physical, sensory or mental capacities, or persons lacking in experience or knowledge, unless a person responsible for their safety is supervising them or has provided prior instructions regarding the use of this product.
CONDITIONS FOR USE
The radio range is limited by radio appliance control standards.
The radio range is heavily dependent on the environment in which it is used: interference may be caused by having large-scale electrical equipment near the installation, or by the type of material used in the site walls and partitions.
The use of a radio appliances (e.g. a set of Hi-Fi radio headphones) operating on the same radio frequency might be detrimental to the product’s performance.
The purpose of this video entry phone camera is to identify a visitor; under no circumstances should it be used to monitor the street.

RECYCLING AND DISPOSAL

** We care about our environment. Do not dispose of the appliance with regular household waste. Take it to an approved collection point for recycling.
MEANING OF LOGOS ON THE MAINS ADAPTER
** the mains adapter supplied with the product should only be used in a dry, sheltered place.
the mains adapter supplied with the product is a double-insulating type and therefore does not need to be connected to the earth conductor.
direct current
alternating current

CLEANING
Before cleaning, switch off the equipment. The video entry phone should be cleaned using a soft, dry cloth; do not use solvents.

You have just purchased a Somfy connected video door phone. Thank you. You can find all the useful information relating to its use in this guide and via the “Somfy Protect” smartphone app. Please read the safety instructions on the previous page carefully.
For any additional information concerning this Somfy product, you can refer to our FAQ or contact one of our advisers. More information at https://support- access.somfyprotect.com
This product is guaranteed for 5 years from the date of purchase. The general warranty conditions are available at www.somfy.com

PRODUCT DESCRIPTION

The video entry phone comprises an indoor monitor and a door station.
INDOOR MONITOR

controls, consult the photos of missed visits, access the settings, etc.
Dimensions: 7’’, i.e. 17 cm – Resolution: 800 x 480 pixels
2| Microphone| Enables you to talk to the person at the door station.
3| SD micro card reader| Allows you to save photos from the door station camera and to add a personalised MP3 ring tone.
Note: your monitor is supplied with a micro SD card already installed.
4| Visualisation LED| Serves to check that the connections are correct during commissioning or to report a visit when absent.
5| Motion/presence detector| Serves to activate the screen automatically when the monitor detects a presence.
6| Speaker| Enables you to hear the ring tone and the person at the door station. Number of rings: 5 + 1 customisable
7| Terminal block| 7-1 (24 V DC): connection to the power supply (mains adapter, or DIN rail).
7-2 (CS/call station): connection to the door station.
8| Reset button| With the reset pin supplied, this is used to restart the connected video door phone or to reinitialise it if the Wi-Fi network is changed.
9| Operating LED| Indicates the operational status of the connected video door phone.
More information on this topic in the “Somfy Protect” app.

DOOR STATION

Angle of vision: H = 102°, V = 68°
3| Infrared LEDs| Provide enhanced night vision.
4| Brightness sensor| Automatically activates the infrared LEDs when it is dark.
5| Microphone| Allows visitors to talk to the people they are visiting.
6| Speaker| Allows visitors to hear the people talking to them.
7| Name plate| Indicates your name on a label.
8| Back-lit call button| Notifies the resident by triggering the ring tone on the indoor monitor and by sending notifications with a photo of the visitors to all the smartphones connected to your Somfy Protect account.
9| Anti-tamper screw| Prevents the door station from being removed without the assembly key.
10| Terminal block| Used to connect the door station to the monitor, the gate drive and the electric latch of a pedestrian gate.
11| Speaker volume adjustment button| This is used to adjust the volume of the door station speaker.

INSTALL THE NAME PLATE

1. Turn the call button anticlockwise to the engraved marking then remove.
2. Remove the round membrane to access the name plate label.
3. Write your name on the white label using a permanent marker, then refit the label and its cove in the housing.
4. Reassemble the call button on the door station using the marks, and then turn clockwise until it locks.

USER INTERFACE

INDOOR MONITOR
The screen comes on automatically when movement is detected at a distance of approx. 25 cm or when it is touched.
In the event of a power cut, the settings are stored in the monitor.

mode active for 120s).
| Home control| Access the io-homecontrol® equipment control screen.
| Photo| Access to the photos of missed visits or taken manually.
The numbering shows the number of photos not viewed.
| Gate| Open / close the gate.
| Pedestrian gate| Open the gate’s electric latch.
| Personal settings| Access to advanced settings.
| External temperature| The temperature sensor is located in the door station.
| | Function available in the future.

RESPONDING TO A VISITOR

The screen below is displayed when talking to a visitor.

To take the call, press the “telephone off the hook” pictogram. The internal monitor’s microphone and the door station’s speaker are only activated once the call has been accepted.
During the call, it is possible to:

• open the gate,
• open the electric door-opener/lock,
• take a photo of the visitor.
• control io-homecontrol® equipment (lighting in the alley, garage door, etc.)

Once the call is finished, press the “telephone hung-up” pictogram.

MANAGING VISITOR PHOTOS

The monitor is supplied with SD card. Each time a visitor calls and is missed, a photo is taken automatically.

the same time)
| Mosaic| Displays the photos in a mosaic fashion (12 thumbnails visible at the same time)

GENERAL SETTINGS

wireless control section.

VIDEO ENTRY PHONE SETTINGS

station camera.
Brightness| Adjust the brightness of the image and video received from the door station camera.
Contrast| Adjust the contrast of the image and video received from the door station camera.
| Audio Volume| Adjust the audio volume of the indoor monitor.
Firmware version| Software version| Displays the current version of the software/Update the software version, where applicable.
Reset factory| Restoring the factory settings| Reinitialises all the video entry phone’s settings.
| Automatic motion detection| Activate / deactivate automatic activation of the screen when the monitor detects a presence.
| Latch activation time| Define the electric latch / lock activation time (2 / 5 / 10 s).

IMPORT AN MP3 RINGTONE FROM THE SD MICRO CARD
It is possible to use a MP3 ringtone of your choice instead of 5 default rings of the video entry phone. For this, access the “Ringtone” menu from the GENERAL SETTINGS. Then press the pictogram opposite.

In order that the ringtone is compatible with your video entry phone, you must respect the 5 following rules:

• Maximum size of the file = 100 ko
• Max. duration of the file = 45 s (the maximum size of the file shall be achieved before)
• Format = mp3
• File name : do not use special characters or accents
• Max. number of characters number : 12

Note: When exporting a file in MP3 format, remember to click on the “options” button to reduce the quality of the file to the strict minimum and also reduce its size.
Insert the micro SD card into the PC/Mac adaptor supplied to load the MP3 ringtone into the MP3 folder.
With a standard MP3 file, the following result is achieved:

| Size| Term
---|---|---
Original file| 2 123 Ko| 2 min 15s
Cut-out file| 159 Ko| 9s
File reduced and compressed| 82 Ko| 9s

DOOR STATION SETTINGS

ADJUSTING THE SPEAKER VOLUME
To adjust the speaker volume, you must use the screwdriver supplied to turn the button on the back of the door station:

• clockwise to increase the volume,
• anti-clockwise to reduce the volume.

ACTIVATING OR DEACTIVATING THE AUDIBLE BEEP OF THE CALL BUTTON

An audible beep sounds when the visitor presses the call button.
To deactivate or reactivate this beep, press the call button for 5 seconds until the status confirmation beep is heard.

CHARACTERISTICS OF THE INDOOR MONITOR

• Connectivity: compatible with a Wi-Fi router equipped with Internet access (any Wi-Fi box except public Wi-Fi).
  Wi-Fi 802.11 b/g/n Open, WPA, WPA2-Personal, WPA-WPA2 mixed mode (2.4 GHz, e.r.p<100 mW)|
  Proprietary protocol (2.4 GHz, e.r.p<100 mW). 5 GHz Wi-Fi incompatible.

• Power supply: 100-240 V AC mains adapter, 50/60 Hz, 24 V 1 A output
  DIN rail: 100-240 V AC, 50/60 Hz, 24 V 1.5 A output

• Radio control: 5-channel radio transmitter – Range: 200 m, in open space
  Frequency: 868,700 MHz – 869,200 MHz < 25 mW

• Operating temperature: -10°C to +45°C

CHARACTERISTICS OF THE DOOR STATION

• Outputs:
  • Electric latch (pedestrian gate): max. power 12 V, 800 mA / activation time: 2, 5 or 10 seconds
  • Gate: dry contact activation time: 1 second
• Mounting: surface mounting with rain shield
• Materials: aluminium and plastic
• Index protection rating: IP54
• Angle of vision: H = 102°, V = 68°
• Operating temperature: -20°C to +55°C

SOMFY ACTIVITES SA
50 avenue du Nouveau Monde
74300 CLUSES
FRANCE
www.somfy.com SOMFY ACTIVITES SA, Société Anonyme, capital 35.000.000 Euros,
RCS Annecy 303.970.230 – 07 /2023
Images not contractually binding

References

• Declarations of conformity
• Somfy | Motors, Automatisms, Controls & Smart Home Solutions
• Somfy.com
• Declarations of conformity
• Solutions domotiques pour une maison connectée | Somfy
• Somfy | Motors, Automatisms, Controls & Smart Home Solutions
• Support et assistance - Visiophone Somfy

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