WyreStorm CAM-210-PTZ 1080p60 PTZ Camera with USB 3.0 HDMI Out Auto Framing User Guide

WyreStorm CAM-210-PTZ 1080p60 PTZ Camera with USB 3.0 HDMI Out Auto

Framing

Product Information

The CAM-210-PTZ is a 1080p60 PTZ camera with USB 3.0 and HDMI Out. It features auto framing and is designed for professional video conferencing and live streaming applications. The camera comes with a comprehensive set of accessories, including a 12V DC
1A PSU, an IR remote, a wall mount, a 2m 8 pin Mini Din RS-232 cable, a 1.5m USB 3.0 Type B host cable, and a QuickStart Guide.

Product Usage Instructions

Wiring and Connections:

Prior to making connections to the switcher, it is recommended to run and terminate all wiring for the installation. This will ensure proper operation and prevent equipment damage. Take steps to minimize electrical or environmental interference during installation for optimal performance.

Software Device Setup

Connecting to Zoom:

1. Navigate to the settings pane in your Zoom software by clicking the gear icon in the top right-hand corner.
2. Click on the Video tab.
3. Use the dropdown menus to select “WyreStorm CAM-210-PTZ” as the camera device.

Connecting to Microsoft Teams:

1. Navigate to the settings pane in your Microsoft Teams software by clicking on your display image in the top right-hand corner.
2. Click on the devices tab.
3. Use the dropdown menus to select “WyreStorm CAM-210-PTZ” as the camera device.

Setup and Configuration:

Accessing the Web UI:

1. Connect the camera to the same network as a PC.
2. Open a web browser and enter the IP Address of the camera (default: 192.168.11.43).
3. Enter the username as “admin” and password as “admin”.

Please note that the camera’s default IP Address is 192.168.11.43 and the default HTTP Port is 80. The VISCA Control Port is 5678.

Using Control Software:

The CAM-210-PTZ can be controlled using the PTZ Camera Control software included in the WyreStorm Management Suite. Connection can be established via LAN or RS-232 for testing or troubleshooting camera functions.

Troubleshooting:

If you encounter any issues, refer to the troubleshooting section in the user manual or contact WyreStorm support for assistance.

WyreStorm recommends reading through this document in its entirety to become familiar with the product’s features prior to starting the installation process.

IMPORTANT! Installation Requirements

• Visit the product page to download the latest firmware, document version, additional documentation, and configuration tools.
• Read through the Wiring and Connections section for important wiring guidelines before creating or choosing premade cables.

In the Box

• 1x CAM-210-PTZ Camera
• 1x 12V DC 1A PSU (US/UK/EU/AU) 1x IR Remote
• 1x Wall Mount
• 1x 2m 8 pin Mini Din RS-232 Cable
• 1x 1.5m USB 3.0 Type B Host Cable
• 1x QuickStart Guide

Basic Wiring Diagram

KEY

• USB 3.0
• HDMI
• Ethernet

Wiring and Connections

WyreStorm recommends that all wiring for the installation is run and terminated prior to making connections to the switcher. Read through this section in it’s entirety before running or terminating the wires to ensure proper operation and to avoid damaging equipment.

IMPORTANT! Wiring Guidelines

• The use of patch panels, wall plates, cable extenders, kinks in cables, and electrical or environmental interference will have an adverse effect on signal transmission which may limit performance. Steps should be taken to minimize or remove these factors completely during installation for best results.
• WyreStorm recommends the use of shielded category cable to minimize signal noise and interference.
• WyreStorm recommends using pre-terminated cables due to the complexity of these connector types. Using pre-terminated cables will ensure that these connections are accurate and will not interfere with the performance of the product.

Software Device Setup

Connecting To Zoom
To connect the WyreStorm CAM-210-PTZ to your Zoom software, first navigate to your settings pane which can be found by clicking the gear icon in the top right hand corner, then click on the Video tab. Here you can change the camera device by using the dropdown menus. Select WyreStorm CAM-210-PTZ under the applicable options.

Connecting To Microsoft Teams
To connect the WyreStorm CAM-210-PTZ to your Microsoft Teams software, first navigate to your settings pane which can be found by clicking on your display image in the top right hand corner, then click on the devices tab. Here you can change the camera device by using the dropdown menus. Select WyreStorm CAM-210-PTZ under the applicable options.

Setup and Configuration

Accessing the Web UI
This camera is set to a default static IP Address (192.168.11.43). In order to communicate with it initially the PC must be set to a 192.168.11.xxx address with a subnet of 255.255.0.0. This can be changed back once a static IP is set within a different range.

1. Connect the camera to the same network as a PC.
2. Open a web browser and enter the IP Address of the camera. Username: admin | Password: admin

Using Control Software

The CAM-210-PTZ can be controlled via the PTZ Camera Control software included in the WyreStorm Management Suite. Connection can be made via LAN or RS-232 to test or troubleshoot camera functions.

Troubleshooting

No or Poor Quality Picture (snow or noisy image)

• Verify that WyreStorm CAM-210-PTZ has been selected in your software’s device settings
• Check Web UI settings for Video resolution and Frame rate to ensure compatibility with your software
• Verify that the device is not in standby
• Verify that power is being supplied to the device
• Verify that all connections are not loose and are functioning properly
• Verify that the RJ-45 cable is properly terminated following EIA568B standard

Troubleshooting Tips:

WyreStorm recommends using a cable tester or connecting the cable to other devices to verify functionality.

Copyright © 2023 WyreStorm ProAV Corporation | wyrestorm.com CAM-210-PTZ Quickstart Guide | 230209

UK: +44 (0) 1793 676 683 | ROW: 844.280.WYRE (9973)
support@wyrestorm.com

References

• WyreStorm - Professional Audio Visual Solution Provider

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