LOREX N843 Series 4K Ultra HD Security NVR User Guide

: June 13, 2024
: Lorex

Table of Contents

N843 Series 4K Ultra HD Security NVR
Product Information:
Product Usage Instructions:
Setting Up Your Recorder:
Using the Recorder:

N843 Series 4K Ultra HD Security NVR

Product Information:

The N843 Series 4K Ultra HD Security NVR is a high-quality
security recorder designed for monitoring and recording
surveillance footage. It comes with a power adapter, Ethernet
cable, USB mouse, and HDMI cable. The recorder has dimensions of
12.8″/324mm (width) and 9.6″/245mm (height). It also features extra
ports for audio input/output, allowing you to connect a microphone
or speaker for audio recording.

Product Usage Instructions:

Setting Up Your Recorder:

Connect cameras: Test your cameras by temporarily connecting
them to the recorder using one of the following methods:
- a. Connect cameras directly to the recorder (recommended).
- b. Connect cameras to a PoE switch or router on your network
  (not included).

Refer to your camera’s documentation for the correct power adapter
model number.

Connect router: Use the included Ethernet cable to connect the
recorder to your router.
Connect mouse: Plug the included mouse into a USB port on the
recorder.
Connect monitor: Connect the recorder to a monitor using the
included HDMI cable or a VGA cable (not included). Adjust the video
output resolution of the recorder to match your monitor for optimal
picture quality.
Connect power: Use the included power adapter to connect the
recorder to a nearby outlet.
Lorex Setup Wizard: The Lorex Setup Wizard will guide you
through the initial setup process, including creating a secure
password. Make sure to record your password in a secure place for
future reference.

Using the Recorder:

The recorder can be controlled using the included mouse and
offers various features and settings for monitoring and managing
your surveillance system.

To zoom in or out during live view, use the scroll wheel on the
mouse.
To access the Navigation Bar, hover the mouse cursor over the
top of the screen. Move the cursor away from the top to close the
Navigation Bar.
To open the Quick Menu during live view, right-click anywhere
on the screen.

For detailed instructions on using extra ports and accessing
system information, please refer to the security recorder’s
instruction manual available at lorex.com.

Note: For camera compatibility information and information about
Lorex Fusion connectivity with wireless devices, visit
lorex.com/compatibility and lorex.com/pages/fusion,
respectively.

1 / 2
Quick Setup Guide
Physical setup of recorder and essential system settings
N843 Series

Package Contents

4K Ultra HD Security NVR

Power Adapter

Ethernet Cable

Dimensions
12.8″ / 324mm

USB Mouse

HDMI Cable

2.4″ 60mm

9.6″ / 245mm

Setting Up Your Recorder

See the steps below (expanded instructions to the right) to complete initial setup of the recorder:

STEP 1:
Connect cameras*

STEP 2:
Connect router*

STEP 3:
Connect mouse

STEP 6:
Lorex Setup
Wizard

STEP 5:
Connect power

STEP 4:
Connect monitor*

For camera compatibility information, visit lorex.com/compatibility. * Not included / sold separately.

Overview of extra ports:

Audio In/Out
Connect microphone / speaker*
NOTE: For full instructions on using the extra ports, please refer to your security recorder’s instruction manual at lorex.com.

Back panels shown below are for illustration only. Your recorder’s back panel may appear different, with all the same ports in different locations.
STEP 1: Connect cameras*
Test your cameras prior to selecting a permanent mounting location by temporarily connecting the cameras and cables to your NVR using one of the following 2 methods:
a. Connect cameras directly to the recorder (recommended).
b. Connect cameras to a PoE switch or router on your network (not included).
OR
NOTES: · It may take up to 1 minute for cameras to start up and transmit video to your recorder. · This guide covers connecting IP cameras to your security recorder only. For full instructions on
installing your cameras, please refer to your camera’s documentation at lorex.com. · Connecting cameras to a router, or a network switch without PoE, requires a power adapter for
each camera. Refer to your camera’s documentation at lorex.com for the correct power adapter model number.

s

STEP 2: Connect router*

Connect the recorder to your router using the included Ethernet cable.

NOTES: · If you are using a PoE switch, ensure the switch is connected to the same network as your
recorder. · 8SVIGIMZIEYXSQEXMGVQ[EVIYTHEXIWERHIREFPIVIQSXIZMI[MRK[MXLQSFMPIETTWELMKL
speed Internet connection is required (minimum upload speed of 5Mbps required for 4K viewing; 3.5Mbps for lower resolutions). All other system features can be used without an Internet connection.
STEP 3: Connect mouse
Connect the included mouse to a USB port on the recorder.

STEP 4: Connect monitor*
Connect the recorder to a monitor using the included HDMI cable or a VGA cable (not included). The HDMI port supports up to 4K resolution, and VGA supports up to 1080p.
OR
IMPORTANT: To optimize picture quality, set the recorder’s video output to match the resolution of your monitor. See the section Changing the Recorder’s Output Resolution on the rear for details.

STEP 5: Connect power
Use the included power adapter to connect the recorder to a nearby outlet.
STEP 6: Lorex Setup Wizard
;LIR]SYVWXTS[IVYT]SYVVIGSVHIVXLI Lorex Setup Wizard will begin. The Wizard will help you GSRKYVIGSVIW]WXIQWIXXMRKW You will also create a secure password. For future reference, it is recommended that you record your password here:
Record your password below and store in a secure place:
Lorex Fusion
Lorex Fusion supports connectivity with select wireless devices to the NVR. To learn more about fusion connectivity and which Lorex devices are compatible with this feature, visit lorex.com/pages/fusion.
Reference: Quick Access to System Information
To quickly open a window that displays vital system information such as device ID, model RYQFIVVQ[EVIZIVWMSRERH-4EHHVIWW · Tap the button on the front panel of the recorder.
OR
· Right-click to open the Quick Menu and click Info.

Using the Mouse

· During split-screen display mode: Click an individual channel to view in full-screen. Click again to return to the split-screen display mode.
· While navigating menus: Click to open a menu option.

· During live view: Click anywhere on the screen to open the Quick Menu.
· While navigating menus: Click to exit menus.
During live view: Use the scroll wheel to zoom in / out.

NOTE: In live view, hover the mouse cursor over the top of the screen to open the Navigation Bar. Move the mouse cursor away from the top of the screen to close the Navigation Bar.

Using the Quick Menu

a b

Right-click anywhere on the live viewing screen to open the Quick Menu.

c a. Open Main Menu.
d
b. Search and play back recordings.

h. Preview faces detected in Live View.* i. Control auto focus cameras

e c. Filter through recorded video when

(not included).

searching.

j. Adjust camera color and image

f d. Control PTZ cameras (not included).

settings.

g h

e. Select camera/live display view.

i f. Add IP cameras over the LAN.

k. View system information. l. Start/stop sequence mode.

j
k g. Open manual recording controls.

m. Temporarily disable all current audible warnings.

l

m

Compatible with select cameras only. Visit lorex.com/compatibility for details.

Adding Cameras from the LAN

Follow the steps below to add cameras that are not directly connected to the Power over Ethernet (PoE) ports on the back of the recorder.

NOTE: Please visit lorex.com/compatibility for a list of compatible Lorex IP cameras.

To add cameras from the LAN:

1. Connect the camera to a router or switch on the same network as the recorder.
2. Right-click and select Camera. If prompted, log in using the system user name (default: admin) and your new, secure password.

3. ‘SRKYVIXLIJSPPS[MRK

a. Click Camera Registration.

b. Check the camera(s) you would like a to add.

c. Click Add. The status indicator

turns green to show the camera is

b

successfully connected.

d. The added device(s) will appear in

c

the Added Device list. Right-click to

exit to live view.

NOTE: If the icon in the Status column appears red, there may be a password issue with the camera. Select the camera and click Reconnect IPC.

Playback and Search
Search through and play video recordings from the hard drive. To search for and play recordings:
1. From live view, right-click and then click Playback. If prompted, log in using the system user name (default: admin) and your new, secure password.
2. ‘SRKYVIXLIJSPPS[MRK

a. Use the calendar on the right to select the date to playback.
b. Check channels you want to play back. Click the grey icon beside each selected channel to select Mainstream (M) or Substream (S) video quality.
c. Click inside the video bar to select the playback time. Playback starts immediately at the selected time.

a b
c

Backup
&EGOYTVIGSVHMRKWJVSQXLILEVHHVMZIXSE97&EWLHVMZIRSXMRGPYHIH
To back up recordings:
1. -RWIVXE97&EWLHVMZIRSXMRGPYHIH
MRXSEJVII97&TSVXSRXLIVIGSVHIV 2. From live view, right-click and then click Main Menu. If prompted, log in using the system user
name (default: admin) and your new, secure password. 3. Select BACKUP. 4. ‘SRKYVIXLIJSPPS[MRK

a. Select the channel(s) to search by.

b. Select the type and quality of a

recordings to search for.

b

c

c. Select a Start Time and End d

e

Time for your search.

d. ‘LSSWIEPIJSVQEXJSV]SYV FEGOIHYTPIW

e. Click Search to see recordings that match your search.

f. Check boxes next to recordings

you want to back up, then click

f

Backup. You may also click

Onekey Backup to back up all

PIWXLEXQEXGL]SYVWIEVGL

Smart Motion Detection & Deterrence Settings
‘SRKYVIWQEVXQSXMSRHIXIGXMSRERHSVEGXMZIHIXIVVIRGIWIXXMRKW*SVEGSQTPIXIPMWXSJ compatible cameras, navigate to your recorder series at lorex.com/compatibility. 8SGSRKYVIWQEVXQSXMSRHIXIGXMSRSVEGXMZIHIXIVVIRGI
1. In live view, right-click and click Main Menu. If prompted, log in using the system user name (default: admin) and your new, secure password.
2. Select EVENTS, then click Motion on the far left. 3. In the Smd/Deterrence XEFGSRKYVIXLIJSPPS[MRK
Option 1: Smart Motion Detection Cameras
a b c d e

a. Select the channel of a connected camera with person and vehicle detection.
b. Check Enable underneath Person and/ or Vehicle.

f
c. Click Set next to Area to set active areas for person and/or vehicle detection. See Figure 1 below for details.
d. Click Set next to Schedule to set a weekly schedule for person and/or vehicle detection. See Figure 2 below for details.
e. Set preferences for the warning light and siren.
f. Click Apply.

Figure 1: Detection Area

· Click Add to set an area for person or vehicle detection on the selected channel. Click-and-drag the corners to resize the area.
· For most accurate results, set an area where objects of interest will move within the bounding box as well as into / out of.
· Check LightRIXXSEVYPIXSEWLXLIGEQIVEW warning light when an object is detected.
· See your camera’s documentation for optimal camera positioning for person and vehicle detection.

· The default schedule, shown in Figure 2, is active during the night, between 5pm and 7am.
· Click Set to change the schedule for the corresponding day of the week.
· Click OK[LIRRMWLIH

Figure 2: Schedule

Option 2: Active Deterrence Cameras

a
b c
d

e

f

a. Select the channel of a connected deterrence camera.
b. Check Enable.
c. Click Set next to Area to set active areas for person and/or vehicle detection. See Figure 3 below for details.

g
d. Click Set next to Schedule to set a weekly schedule for person and/or vehicle detection. See Figure 2 above for details.
e. Set preferences for the warning light and siren. f. Set Sensitivity and Threshold levels to your preference. g. Click Apply.

Figure 3: Deterrence Area

· The camera image appears with a grid overlay. The green area is the active area for deterrence.
· Click or click-and-drag to add / remove boxes from the active area.
· In Figure 3, only motion around the doorway will trigger the warning light.
· 6MKLXGPMGO[LIRRMWLIH

To set off all connected deterrence cameras’ warning lights and sirens, press and hold the front panel button for 3 seconds.

Changing the Recorder’s Output Resolution
To ensure the best possible picture quality, set the recorder’s output resolution to match the highest resolution supported by your monitor.
IMPORTANT: If you need to switch the monitor, make sure you set the recorder to an output resolution supported by the new monitor before switching.
To change the recorder’s output resolution:
1. From live view, right-c lick and then click Main Menu. If prompted, log in using the system user name (default: admin) and your new, secure password.
2. Click DisplayXLIRGSRKYVIXLIJSPPS[MRK

a. Set Resolution to match the highest resolution supported by your monitor. For example, select 3840×2160 for 4K monitors, or 1920×1080 for 1080p.

b. Click Apply. The recorder will

a

restart before changes take

effect.

b

Need Help?
Visit us online for up-to-date software and complete instruction manuals

1

Visit lorex.com

2

Search for the model number of your product

3

Click on your product in the search results

4 Click on the Downloads tab

Copyright © 2021 Lorex Corporation %WSYVTVSHYGXWEVIWYFNIGXXSGSRXMRYSYWMQTVSZIQIRX0SVIVIWIVZIWXLIVMKLXXSQSHMJ]TVSHYGXHIWMKRWTIGMGEXMSRW
and prices, without notice and without incurring any obligation. E&OE. All rights reserved.
N843_QSG_EN_R1

2 / 2
Remote Access Guide
Remote access to your security system with apps for iOS and Android
N843 Series

Before You Start:
· This guide is for users who wish to view their security system VIQSXIP]YWMRKQSFMPIETTW-J]SYTPERXSSRP]ZMI[ERHGSRKYVI the system locally, you may skip this guide.
· Make sure you have a router and high-speed Internet access (not included).
· Connect your recorder to your router using an Ethernet cable (see the Quick Setup Guide [Guide 1/2] for details).
· )RWYVI]SYVVIGSVHIVMWYTXSHEXI[MXLXLIPEXIWXVQ[EVIZIVWMSR · Please note that the following minimum upload speeds are required for
remote video streaming:
· 5 Mbps for 4K video. · 3.5 Mbps for lower resolutions.
· Up to 3 devices may connect to the system at the same time.
Troubleshooting
If you are having trouble connecting, try the following:
· Restart the recorder by disconnecting and reconnecting the power adapter. · Ensure the recorder is connected to the router using an Ethernet cable and
then restart the recorder. · Double-check the username and password. · )RWYVI]SYVVIGSVHIVLEWXLIPEXIWXVQ[EVI · Ensure your mobile app is up-to-date.
Default access information: · Default Username: admin · Password: See the Quick Setup Guide [Guide 1/2] for the password created
upon initial setup.
If you have forgotten your password, contact Lorex Technical Support.

STEP 1: Find your Device ID
The Device ID is printed on a label on the side panel of the recorder.
Device ID: xxxxxxxxxxx
Record your information below:
DEVICE ID:

STEP 2A: Mobile Setup
You must complete initial setup of the recorder detailed in the Quick Setup Guide [Guide 1/2] before mobile setup.
a Scan the QR code to install the free Lorex Home app from the App Store or Google Play Store.
b Tap the Lorex Home icon to launch the app.
c Tap Sign up and follow the on-screen instructions to create a new Lorex Home account. NOTE: The email address and password used to create your Lorex Home account are different from the recorder’s username (default: admin) and password you created on the Quick Setup Guide [Guide 1/2].
d From the Devices tab, tap to add a device. If this MWRSX]SYVVWXHIZMGIXETXLI+ icon in the top-right corner.
e Scan the QR code on the side panel of the recorder.
NOTE: If your mobile device cannot scan the QR code, tap Manually enter Device ID.
f Enter the password you recorded on the Quick Setup Guide [Guide 1/2].
g Set the preferred timezone and tap Live View. The app opens in Live View and streams video from all connected cameras. Congratulations! You can now view video from your cameras on your mobile device.

STEP 2B: Lorex Home Overview

The following is a brief overview of the controls available on the Live View screen of the Lorex Home app. For complete app instructions, see the Lorex Home manual on your product page at lorex.com.

A Settings:’SRKYVIWIXXMRKWJSVWIPIGXIHHIZMGI C
B Shared users: Share permissions with another user.

BA

C Return to Main Menu

D Pause/Restart Video
E Viewing Mode: Switch between single and multi-channel views.

F Switch Stream: Tap to switch to HD* video quality. Tap again for reduced video quality that is optimized for streaming.

D

E

F

G

H

G Audio: Tap to mute / unmute.
I
H Fullscreen: Tap to view in landscape mode.

I Timeline: Tap to search for and play back recorded videos.

J Snapshot: Tap to save a still image of the current live view.

K Two-Way Audio: Two-way audio cameras

only. Tap to speak into the microphone

on your mobile device. Sound will be

J

K

L

transmitted through the camera’s speaker.

Tap again to listen in.

L Manual Recording: Tap to begin manual recording of the current live view. Tap again to stop recording and save the video clip to your mobile device’s storage.

M

O

N

M Siren: Deterrence cameras only. Tap to enable the camera’s siren.

N Warning Light: Deterrence cameras only. Tap to manually enable the white light.

O PTZ Controls: Pan-Tilt-Zoom cameras only.3TIRGSRXVSPWXSQSZIERHGSRKYVI48> cameras.

HD resolution will be limited to the maximum screen resolution of your mobile device. This will not impact the recording resolution of the NVR.
N843_RAG_EN_R1

Need Help?
Visit us online for up-to-date software and complete instruction manuals

1

Visit lorex.com

2

Search for the model number of your product

3

Click on your product in the search results

4 Click on the Downloads tab

Copyright © 2021 Lorex Corporation %WSYVTVSHYGXWEVIWYFNIGXXSGSRXMRYSYWMQTVSZIQIRX0SVIVIWIVZIWXLIVMKLXXSQSHMJ]TVSHYGXHIWMKRWTIGMGEXMSRW
and prices, without notice and without incurring any obligation. E&OE. All rights reserved.

User Manual N843 Series

Thank you for purchasing this product. Lorex Corporation is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following models: N843A82 N843A83 N843A84 For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at:
lorex.com
WARNING
RISK OF ELECTRIC SHOCK DO NOT OPEN
WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER. NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE.
CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF THE PLUG TO THE WIDE SLOT AND FULLY INSERT.

LX400117; r. 3.0/57499/57499; en-US

iv

Table of contents

1

Important Safeguards ………………………………………………………………… 1

1.1 General Precautions…………………………………………………………… 1

1.2 Installation ……………………………………………………………………. 1

1.3 Service ………………………………………………………………………… 2

1.4 Use ……………………………………………………………………………. 3

2

Package Contents……………………………………………………………………… 4

3

Recorder Overview …………………………………………………………………… 5

3.1 Front Panel ……………………………………………………………………. 5

3.2 Back Panel ……………………………………………………………………. 5

4

Basic System Setup……………………………………………………………………. 7

4.1 STEP 1: Connect cameras…………………………………………………….. 7

4.2 STEP 2: Connect router ………………………………………………………. 7

4.3 STEP 3: Connect mouse………………………………………………………. 7

4.4 STEP 4: Connect monitor …………………………………………………….. 8

4.5 STEP 5: Connect power ………………………………………………………. 8

4.6 STEP 6: Upgrade Firmware to Latest Version (If Available) ………………… 8

4.7 Quick Access to System Information…………………………………………. 9

4.8 Connecting Cameras to the Local Area Network (LAN) …………………….10

5

Camera Installation…………………………………………………………………..12

5.1 Installation Tips ………………………………………………………………12

5.2 Installing Cameras ……………………………………………………………12

5.3 Connecting Camera Extension Cables ……………………………………….13

6

Using the Mouse ………………………………………………………………………14

7

Setting the Date & Time ……………………………………………………………..15

8

Using the On-Screen Display…………………………………………………………16

8.1 Navigation Bar………………………………………………………………..16

8.2 Quick Menu …………………………………………………………………..16

8.3 Camera Toolbar……………………………………………………………….18

8.4 On-Screen Keyboards ………………………………………………………..18

8.5 Camera Image Settings ……………………………………………………….19

9

Recording ……………………………………………………………………………..21

9.1 Video Recording Types……………………………………………………….21

9.2 Configuring Recording Quality ………………………………………………21

9.3 Setting the Recording Schedule ………………………………………………22

9.4 Setting up Scheduled or Manual Recording ………………………………….23

9.5 Configuring Hard Drive Overwrite …………………………………………..24

10

Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

10.1 Playing Back Video from the Hard Drive…………………………………….26

10.2 Playback Controls …………………………………………………………….26

10.3 Area Search …………………………………………………………………..28

10.4 Video Clip Backup ……………………………………………………………29

10.5 Playing Back Video from a USB Drive ………………………………………31

11

Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

11.1 Formatting the USB Flash Drive……………………………………………..32

11.2 Backing Up Video…………………………………………………………….33

11.3 Using Video Clip Backup …………………………………………………….33

11.4 Viewing Backed Up Files …………………………………………………….33

11.4.1 Viewing Backed Up Files on PC ……………………………………34

11.4.2 Viewing Backed Up Files on Mac…………………………………..34

11.4.3 Lorex Player Controls……………………………………………….35

12

Motion Detection ……………………………………………………………………..37

12.1 Status Icons …………………………………………………………………..37

12.2 Configuring Motion Detection ……………………………………………….37

LX400117; r. 3.0/57499/57499; en-US

v

Table of contents

13

Active Deterrence……………………………………………………………………..40

13.1 Automatic Deterrence Settings ……………………………………………….40

13.2 Manually Activate Deterrence Features………………………………………42

14

Smart Motion Detection………………………………………………………………44

14.1 Ensuring Accurate Person & Vehicle Detection ……………………………..44

14.2 Configuring Person & Vehicle Detection …………………………………….44

14.3 Searching for Person & Vehicle Detection Events (Smart Search)…………..47

14.4 Configuring Active View …………………………………………………….48

15

Face Detection…………………………………………………………………………49

15.1 Optimizing Face Detection Accuracy ………………………………………..49

15.2 Configuring Face Detection ………………………………………………….50

15.3 Configuring Mask Detection …………………………………………………51

15.4 Face Preview………………………………………………………………….53

15.5 Performing Smart Search for Face Detection ………………………………..54

16

Managing Passwords and User Accounts …………………………………………..55

16.1 User Accounts ………………………………………………………………..55

16.1.1 Changing Passwords ………………………………………………..55

16.1.2 Adding Users………………………………………………………..56

16.1.3 Modifying Users …………………………………………………….57

16.1.4 Deleting Users ………………………………………………………57

16.2 Account Groups ………………………………………………………………57

16.2.1 Adding Groups………………………………………………………57

16.2.2 Modifying Groups …………………………………………………..58

16.2.3 Deleting Groups …………………………………………………….59

17

Using the Main Menu…………………………………………………………………60

17.1 Main Menu Overview ………………………………………………………..61

17.2 Setting the Monitor Resolution (Display)…………………………………….61

17.3 Configuring Sequence Mode …………………………………………………62

17.4 Camera Menu …………………………………………………………………63

17.4.1 Viewing Camera Status ……………………………………………..63

17.4.2 Camera Firmware Versions …………………………………………64

17.4.3 Upgrading Camera Firmware ……………………………………….64

17.4.4 Configuring Video Overlay Settings ………………………………..65

17.4.5 Configuring Privacy Masking ………………………………………66

17.4.6 Configuring Snapshot Recording Settings ………………………….66

17.4.7 Creating Custom Channel Names …………………………………..67

17.5 Information Menu …………………………………………………………….68

17.5.1 Version Information …………………………………………………68

17.5.2 Hard Drive Information……………………………………………..68

17.5.3 BPS ………………………………………………………………….69

17.5.4 System Log ………………………………………………………….69

17.5.5 Alarm………………………………………………………………..69

17.5.6 Online Users…………………………………………………………70

17.5.7 Network Load ……………………………………………………….70

17.5.8 Network Test ………………………………………………………..71

17.5.9 Saving Your System Configuration to a USB Thumb Drive ………………………………………………………………..71

17.5.10 Restore Default Settings …………………………………………….72

17.5.11 Upgrading Firmware Manually ……………………………………..73

17.5.12 Automatic Firmware Upgrades ……………………………………..74

17.6 Network Settings ……………………………………………………………..74

17.6.1 Selecting DHCP or Static IP Address (TCP/IP) …………………….74

17.6.2 Configuring System Ports (Connection)…………………………….75

17.6.3 Configuring Email Alerts……………………………………………76

17.6.4 Configuring Switch Settings (Advanced) …………………………..78

LX400117; r. 3.0/57499/57499; en-US

vi

Table of contents

17.6.5 P2P Setting ………………………………………………………….79 17.6.6 Performing Smart Search for Safeguard…………………………….80 17.6.7 Configuring Smart Plan……………………………………………..81 17.6.8 Configuring Safeguard………………………………………………81 17.6.9 Configuring Video Loss Settings ……………………………………83 17.6.10 Configuring Hard Drive Warnings ………………………………….83 17.6.11 Configuring Network Warnings …………………………………….84 17.6.12 Searching Event Logs ……………………………………………….85 17.6.13 Configuring Pre- Recording …………………………………………86 17.6.14 Formatting the Hard Drive ………………………………………….86 17.6.15 Configuring Hard Drive Type……………………………………….87 17.6.16 Configuring Record Estimate (Recording Calculator) ……………..88 17.6.17 FTP (Advanced) …………………………………………………….88 17.6.18 Configuring General System Settings ………………………………89 17.6.19 Configuring Holidays ……………………………………………….90 17.6.20 Configuring IP Filter ………………………………………………..92 17.7 Shutdown……………………………………………………………………..92

18

Connecting Remotely using the Lorex Home Mobile App …………………………93

19

Smart Home & Voice Assistance …………………………………………………….94

20

Pan/Tilt/Zoom (PTZ) Cameras ………………………………………………………95

20.1 Connecting PTZ Cameras to the Recorder……………………………………95

20.2 Basic PTZ Controls …………………………………………………………..95

20.3 Advanced PTZ Controls………………………………………………………96

20.4 Presets ………………………………………………………………………..97

20.5 Tours ………………………………………………………………………….98

20.6 Patterns ……………………………………………………………………….98

20.7 AutoScan ……………………………………………………………………..98

21

Connecting Audio Devices …………………………………………………………. 100

22

Replacing the Hard Drive …………………………………………………………. 103

22.1 Removing the Hard Drive………………………………………………….. 103

22.2 Installing a New Hard Drive……………………………………………….. 105

23

DDNS Setup (Advanced)…………………………………………………………… 109

23.1 STEP 1: Port Forwarding ………………………………………………….. 109

23.2 STEP 2: Create a Lorex Account ………………………………………….. 109

23.3 STEP 3: Activate Your Warranty ………………………………………….. 110

23.4 STEP 4: Sign Up for a DDNS Account ……………………………………. 110

23.5 STEP 5: Enable DDNS on the Recorder …………………………………… 111

24

Troubleshooting…………………………………………………………………….. 112

24.1 Top Reasons Your Lorex Camera May Lose Video or Go Black………….. 113

24.1.1 Going over PoE budget will result in video loss …………………. 114

24.1.2 When to use a PoE Switch? ………………………………………. 114

24.1.3 Not enough power or total loss of it………………………………. 114

24.1.4 Power surge and interference …………………………………….. 115

24.1.5 Not supported display output …………………………………….. 115

24.1.6 Twisted, bent or damaged cables …………………………………. 115

24.1.7 Outdated firmware and hardware…………………………………. 116

24.1.8 Issue with compatibility ………………………………………….. 116

24.1.9 Low internet bandwidth ………………………………………….. 116

25

Technical Specifications ……………………………………………………………. 117

25.1 General …………………………………………………………………….. 117

25.2 Inputs/Outputs ……………………………………………………………… 117

25.3 Display……………………………………………………………………… 117

25.4 Recording ………………………………………………………………….. 117

25.5 Playback ……………………………………………………………………. 117

LX400117; r. 3.0/57499/57499; en-US

vii

Table of contents

25.6 25.7 25.8 25.9 25.10

Storage……………………………………………………………………… 117 Special Features ……………………………………………………………. 117 Smart Home………………………………………………………………… 118 Connectivity ……………………………………………………………….. 118 Additional Specifications ………………………………………………….. 118

26

Notices ………………………………………………………………………………. 120

26.1 FCC/IC …………………………………………………………………….. 120

26.2 CE ………………………………………………………………………….. 120

26.3 Modification ……………………………………………………………….. 120

26.4 RoHS……………………………………………………………………….. 120

26.5 ICES-003 …………………………………………………………………… 120

LX400117; r. 3.0/57499/57499; en-US

viii

1

·

POWER: Glows to indicate the system is on.

·

NETWORK: Glows to indicate the recorder is connected to the Internet for remote

access and automatic firmware updates. Turns off when there is no Internet access.

2. Info / Panic Button:

· From live view, press once to open the System Information screen. · Press and hold for 3 seconds to activate the warning lights and sirens on all connected de-
terrence cameras.

3. USB Port: Connect a USB mouse (included) to control the system, or a USB flash drive (not included) for data backup or manual firmware updates.

3.2 Back Panel

1. DC 12V: Connect the included power adapter. 2. PoE Video Inputs: Connect Lorex IP cameras to the system. For a full list of compatible
cameras, visit lorex.com/compatibility. 3. LAN: Connect the included RJ45 Ethernet cable from the recorder to your router for remote
connectivity and automatic firmware updates. 4. VGA: Connect a VGA monitor (not included) to view the system interface.

LX400117; r. 3.0/57499/57499; en-US

5

3

Recorder Overview

5. AUDIO IN/OUT:
· Connect an external microphone to the AUDIO IN port for single-channel audio recording.
· Connect an external speaker to the AUDIO OUT port to hear system audio · For full details on connecting external audio devices, see 21 Connecting Audio Devices,
page 100.
6. HDMI: Connect to an HDMI monitor or TV (not included) using the included HDMI cable to view the system interface.
7. USB Port: Connect a USB mouse (included) to control the system, or a USB flash drive (not included) for data backup or manual firmware updates.

LX400117; r. 3.0/57499/57499; en-US

6

4

Basic System Setup

4.1 STEP 1: Connect cameras
NOTE
This step is for verification of the camera image only. It is recommended to connect cameras to a nearby power adapter for this step. The Lorex Setup Wizard that runs at startup will assist you in naming and organizing your cameras, so it is also recommended to leave cameras connected until the wizard asks you to install cameras in their permanent mounting location.
Option 1: Direct Connection to NVR
Test your cameras prior to selecting a permanent mounting location by temporarily connecting the cameras and cables to your recorder. Connect the cameras to the recorder using the RJ45 Ethernet extension cables provided with your cameras.

Option 2: Connect Cameras to Local Network You can also connect your IP cameras to your local network for flexible installations. For details, see 4.8 Connecting Cameras to the Local Area Network (LAN), page 10.
NOTE Before selecting a permanent mounting location for your cameras, see 5 Camera Installation, page 12 for important notes and installation tips.
4.2 STEP 2: Connect router Connect the recorder to your router using the included Ethernet cable.

NOTE
To receive automatic firmware updates and enable remote viewing with mobile apps, a high speed Internet connection is required (minimum upload speed of 5Mbps required for 4K viewing; 3.5Mbps for lower resolutions). All other system features can be used without an Internet connection.
4.3 STEP 3: Connect mouse Connect the included mouse to a USB port on the recorder.

LX400117; r. 3.0/57499/57499; en-US

7

4

Basic System Setup

4.4 STEP 4: Connect monitor Connect the recorder to a monitor using the included HDMI cable (supports up to 4K resolution).

OR
Connect the recorder to a monitor using a VGA cable (not included – supports up to 1080p resolution).

CAUTION If you need to switch monitors, make sure you set the recorder to an output resolution supported by the new monitor before switching. See 17.2 Setting the Monitor Resolution (Display), page 61 for details.
4.5 STEP 5: Connect power Use the included power adapter to connect the recorder to a nearby outlet.

4.6 STEP 6: Upgrade Firmware to Latest Version (If Available)
If a firmware upgrade is available, you will be asked to install it once the system starts up. It is recommended to upgrade your system firmware and client software or mobile apps to the latest version to ensure remote connectivity to the system and support newly-developed features.

LX400117; r. 3.0/57499/57499; en-US

8

4

Basic System Setup

NOTE
You must connect your recorder to a router with Internet access in order to get automatic firmware upgrades.
If a firmware upgrade is available: 1. After startup, a notification will appear asking you to upgrade the firmware. Click OK to
upgrade. 2. Enter the system user name (default: admin) and your secure password, then click OK. Wait
for the firmware update to complete. The system will restart once the firmware has been upgraded.
CAUTION
DO NOT POWER OFF THE SYSTEM OR DISCONNECT THE POWER CABLE DURING FIRMWARE INSTALLATION.
4.7 Quick Access to System Information Perform one of the following actions to bring up the system information window. This window contains vital system information including the model number, serial number, and device ID.

NOTE
The QR code shown on this screen can be scanned during mobile setup to enter the system’s device ID.
To quickly open a window that displays important system information: · From the Live View display, right-click to open the Quick Menu, then click Info.
OR · Press the front panel button on the recorder.

LX400117; r. 3.0/57499/57499; en-US

9

4

Basic System Setup

NOTE Do not press and hold the button. The front panel button doubles as a panic button that activates warning lights and sirens for deterrence cameras if held for 3 seconds.
4.8 Connecting Cameras to the Local Area Network (LAN) For flexibility, you may also connect IP cameras to the same Local Area Network (LAN) as the NVR instead of connecting them directly to NVR. This is accomplished by connecting the cameras to the same router as the NVR. For these installations, an external PoE switch (sold separately) or power adapter (sold separately) must be used to provide power to each IP camera. You also must add the cameras on the NVR before they will show a picture on the monitor or be recorded by the NVR. Follow the steps below to connect the cameras to the NVR over the LAN.
NOTE Compatible with Lorex HD IP cameras. For a list of compatible cameras, please visit lorex.com/compatibility.
Step 1 of 2 — Option A: Connecting cameras to your local network using a PoE switch:

1. Connect an Ethernet cable from the LAN port on an external PoE switch (sold separately on lorex.com) to your router using a CAT5e or higher Ethernet cable. Connect the power cable to the PoE switch and to a power outlet or surge protector.
NOTE
Terminology may vary depending on the model of PoE switch you have.
2. Connect the IP cameras to the PoE switch using the Ethernet extension cables. The PoE switch will provide power and video transmission the same way as your NVR.

LX400117; r. 3.0/57499/57499; en-US

10

4

Basic System Setup

Step 1 of 2 — Option B: Connecting cameras to your local network using power adapters:

1. Connect each camera to a compatible power adapter (check your camera documentation at lorex.com for compatible power adapters for your cameras).
2. Connect the camera to your router using a CAT5e or higher Ethernet cable. Step 2 of 2: Add the cameras to your NVR: 1. Right-click and select Camera Registration. 2. Click Device Search. The system searches the network for compatible cameras.
NOTE
It may take a few minutes after you power up IP cameras for them to appear in your search.
3. Check the camera(s) you would like to add. 4. Click Add. The Status indicator turns green to show the camera is successfully connected.
NOTE
You can also add a camera to a specific channel by hovering the mouse over an empty channel in split-screen
view and clicking . Double-click the camera you would like to add, then right- click to exit.

LX400117; r. 3.0/57499/57499; en-US

11

5

Camera Installation

The following chapter provides general setup instruction and installation tips for security cameras.
NOTE
This section covers connection of cameras to the recorder and general installation tips only. Please refer to the documentation that came with your camera or search for your camera model number at lorex.com for specific installation instructions.
5.1 Installation Tips
General camera installation tips that apply to all camera models. Please review before selecting a permanent mounting location for your cameras.
· Test the cameras before permanent installation. Plan where you will route the wiring for the camera and where you will aim the camera.
· Point the camera where there is the least amount of obstructions (e.g., tree branches). · Mount the camera where the lens is away from direct and intense sunlight. · Plan your cable wiring so that it does not interfere with power lines or telephone lines. · Secure cabling so that it is not exposed or easily cut. · Mount the camera in an area that is visible, but out of reach. · Avoid pointing the camera at a glass window to see outside. This may result in a bright white
ring in the night vision image, as the light from the night vision LEDs may reflect off the glass. · Adjust the camera angle so that it covers an area with high traffic. · In “high-risk” locations, have multiple cameras point in the same area. This provides camera redundancy if a vandal attempts to damage one of your cameras. · For outdoor rated cameras, installation in a sheltered location is recommended to ensure the camera lens remains clear of rainwater and other precipitation.
5.2 Installing Cameras
1. Mount the cameras to the desired mounting surface according to the instructions that came with the cameras (visit lorex.com for the most up-to- date documentation). Choose a firm mounting surface that can support the full weight of the camera.
NOTE
If you wish to mount cameras to drywall, it is recommended to use the included drywall anchors.

LX400117; r. 3.0/57499/57499; en-US

12

5

Camera Installation

2. Adjust the camera stand to ensure that the camera has a satisfactory view of the area you would like to monitor. Stand configuration depends on the mounting surface you have chosen (see below for suggested stand configurations).

18

8

Using the On-Screen Display

· The Full Keyboard opens:

· Click Shift to switch between uppercase and lowercase characters. · Right- click to close the Full Keyboard. To use the Number Keyboard: · Using the mouse, click on a field where numeric characters are entered, such as the date or
time fields. · The Number Keyboard opens:
· Right-click to close the Number Keyboard. 8.5 Camera Image Settings Use the Camera Setting menu to adjust image settings for your cameras. To adjust image settings: 1. Right-click on the channel you would like to configure and select Camera Setting.

LX400117; r. 3.0/57499/57499; en-US

19

8

Using the On-Screen Display

2. Configure the following settings as needed:
NOTE
The settings listed below are only shown if they are supported on the selected camera. Some camera models do not support all settings.
· Config File: Select from image setting presets. · Brightness: Adjust the image brightness. · Contrast: Adjust the image contrast. · Saturation: Adjust the vibrancy of colors in the image. · Sharpness: Adjust the sharpness of the image. · Gamma: Adjust the light-to-dark balance of the image. · Mirror: Select On to flip the image horizontally. · Flip: Select 180° to flip the image vertically, or select 0° for the default orientation. You
can also select 90° or 270°. · Corridor Mode: Not supported. · BLC Mode: Select one of the following backlight compensation modes:
BLC (Back Light Compensation): Adjusts the lighting levels in the picture so you can see objects in the foreground if there is a strong light source behind them.
WDR / HDR (Wide / High Dynamic Range): (Compatible camera required) The camera compensates for changes in brightness across the image to enhance the picture quality of both light and dark areas.
HLC (High Light Compensation): The camera dims the brightest areas of the image to make them clearer.
Auto-Sensing: The camera automatically determines which mode to use. Off: Disable this function.
· Day&Night Mode: This setting sets the camera’s day/night mode. Select Auto for the camera to automatically determine whether to use color or black and white mode. Select Black&White for the camera to use black and white mode at all times. Select Color for the camera to use color mode at all times.
NOTE
It is recommended for most installations to select Auto mode. Using Color mode will keep the camera in color even as light levels drop, which will impact image quality on cameras without low-light image sensors.
· 3D NR: Select On to turn on the camera’s noise reduction feature. Noise reduction will ensure a cleaner image, especially at night, and may reduce the amount of disk space required to store video.
· WB Mode: This mode allows you to adjust white balance levels for the camera. Choose from the list of preset modes, or select Auto to have the system automatically set the optimal white balance mode.
· Lorex Logo: Select Enable to include a Lorex watermark on the camera image.
3. Click Apply to save changes.
NOTE
You must save changes to apply settings changes. It is recommended to adjust one setting at a time so you can see the results of each change. Click Default to reset the camera to default image settings.

LX400117; r. 3.0/57499/57499; en-US

20

9

Recording

By default, the system is set to immediately record video from connected cameras continuously, 24 hours a day. You can customize the recording settings according to your needs.
9.1 Video Recording Types The system supports the following recording types:
· Continuous recording: Normal, continuous recording. A icon is shown in the bottom left-hand corner of the camera image when continuous recording is in progress.
· Motion recording: Motion-triggered video recording. An icon is shown in the bottom left-hand corner of the camera image when a motion event is being recorded.
· Smart motion recording: Smart motion video recording of a person or vehicle. An icon is shown in the bottom left-hand corner of the camera image when a motion event of a person or vehicle is being recorded. For more details on configuring smart motion detection of people and/or vehicles, see 14 Smart Motion Detection, page 44.
9.2 Configuring Recording Quality The system uses two video recording streams: a Main Stream and a Sub Stream. The Main Stream records high quality video to your system’s hard drive. The Sub Stream records lower resolution video for efficient streaming to devices over the Internet. You can customize the video quality settings for these streams according to your needs. To configure recording quality: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click CAMERA, then click Recording. Click the Recording tab on the top panel.

3. Under Channel, select the camera you would like to configure. 4. Under Type, select the recording type you want to configure the recording quality settings
for.

26

10

Playback

3. Channel Selection: Select channels and video quality for playback. You can check up to 4 channels for playback in mainstream ( ) and up to 8 channels for playback in substream ( ).
4. Viewing Modes:

·

Not supported

·

Bookmark List: Shows all bookmarked recordings for a single channel on the se-

lected date (requires bookmarked recordings — see below for details).

·

File List: Shows all available recordings for the selected date and channel(s) in

list format.

5. Playback Bar Time Scale: Select the length of the time period shown on the playback bar. 6. Recording Type Filters: Click to show/hide recording types. 7. Sync: Select up to 4 channels for a synchronized playback. If the sync option is enabled, all
selected channels will playback video at the same time. The sync option makes it easy to compare recordings from different cameras. 8. Playback Bar: Click inside the bar to select a playback time.

LX400117; r. 3.0/57499/57499; en-US

27

10

Playback

9. Playback Controls:

·

Play / Pause

·

Stop

·

Play Backwards

·

Previous Frame: Go to the previous frame when video is paused.

·

Next Frame: Go to the next frame when video is paused.

·

Slow Playback: Click repeatedly to slow the video down by half speed up to 16×

slower than normal. Click again to return to regular speed.

·

Fast Playback: Click repeatedly to double the speed of the video up to 16× faster

than normal. Click again to return to regular speed.

·

Area Search: Click to select an area of the camera image and play back all record-

ings with motion in the selected area. For full details, see 10.3 Area Search, page 28.

·

Add Bookmark: Bookmark recordings for easy retrieval.

·

Digital Zoom: Click to enable digital zoom. Click-and-drag over the camera image

to zoom in on the selected area. Right-click to return to the full camera image. You can

then repeat to zoom in on a different area, or click the icon again to disable zoom.

·

Show/Hide Smart Search Rules: Click to show/hide active areas for smart detec-

tion of people and vehicles during playback.

·

Volume / Mute: Click on the volume bar to set the volume for audio in playback.

Click the icon to mute/unmute.

NOTE

You must be viewing an audio camera in single channel to hear audio. You must also be using an HDMI monitor with built-in speakers, or connect an external speaker to the recorder in order to hear audio.
Audio recording and / or use of listen-in audio without consent is illegal in certain jurisdictions. Lorex Corporation assumes no liability for use of its products that does not conform with local laws.

·

Video Clip: Back up a custom video clip to a USB flash drive (not included). For

full instructions, see 10.4 Video Clip Backup, page 29.

10.3 Area Search
Play back all recordings from a single channel with motion in a specific area of the camera image.

LX400117; r. 3.0/57499/57499; en-US

28

10

Playback

To perform an area search: 1. From the Live View display, right-click to open the Quick Menu, then click Playback.

2. Use the calendar on the right to select the day to playback. 3. Check a single channel you want to play back. Click the icon to the right of the channel name
to choose the video quality ( for Main Stream, for Sub Stream). 4. Click inside the video bar to select the playback time. The system will begin playing back
video from the selected time.

5. Click

34

11

Backup

4. Double-click one of the files under the Group File List on the left to begin playback.
NOTE By default, the video file will play in the top-left playback window as shown below. Select an unused playback window then double-click another file to play additional videos at the same time.

OR Click to open a backed up video file in another location. 5. Use the Lorex Player controls to control playback or select other files for playback.
NOTE For a full overview of Lorex Player controls, see 11.4.3 Lorex Player Controls, page 35.
11.4.3 Lorex Player Controls

1. File List: Double-click to open a file. 2. Viewing Mode: Select between single-channel viewing and various split-screen options. 3. Hide/Show File List

LX400117; r. 3.0/57499/57499; en-US

35

11

Backup

4. Playback Controls:

·

: Playback files in sequence.

·

: Synchronize playback times.

·

: Play/pause playback.

·

: Stop playback.

· : Previous frame.

·

: Next frame.

·

: Playback speed.

·

: Volume control.

5. Zoom Timeline

6. Display Area: Double-click a video file to expand. Click the controls inside the display area to do the following:

·

: View information about the video file.

·

: Start/stop a manual recording of the video file.

·

: Take a snapshot of the video file.

·

: Close the video file.

LX400117; r. 3.0/57499/57499; en-US

42

13

Active Deterrence

· From the Live View display, click on the Navigation Bar.

LX400117; r. 3.0/57499/57499; en-US

43

14

Smart Motion Detection
NOTE
Smart Motion Detection must be enabled in Smart Plan before configuring settings. Refer to 17.6.7 Configuring Smart Plan, page 81 for further details.
The system supports detection of people and vehicles with compatible IP cameras only. This helps deliver more relevant notifications when using the Lorex Home app for remote viewing. You can also link white light deterrence to person and/or vehicle detection on compatible Lorex deterrence cameras for an added level of smart security.
14.1 Ensuring Accurate Person & Vehicle Detection The following are important camera installation notes to ensure accurate Person & Vehicle detection. Refer to the documentation that came with your camera or search for your camera model number at lorex.com for full mounting instructions. · Choose a location where objects of interest will be no further than 50ft (~15m) from the
camera. · Install the camera between 8-16ft (2.5-5m) off the ground. · Angle the camera between 30-60° down from the level position. · Optimal accuracy for objects of interest appear in the bottom of the camera image. · Point the camera where there is the least amount of obstructions (i.e. tree branches).

NOTE Accuracy will be influenced by multiple factors, such as the object’s distance from the camera, the size of the object, and the height and angle of the camera. Night vision will also impact the accuracy of detection.
14.2 Configuring Person & Vehicle Detection Set preferences for person and/or vehicle detection per channel. To configure person and/or vehicle detection:

From the Live View display, right-click to open the Quick Menu, then click Main Menu.

) / disable (

) face detection on the selected channel.

LX400117; r. 3.0/57499/57499; en-US

50

15

Face Detection

6. Click to enable Face ROI to enhance images captured through face detection.
7. Click Set next to Schedule to choose which days and times of the week to enable face detection:

· Click or click-and-drag along the each of the blue timelines to quickly add or remove time from each day’s schedule in 15minute segments.

· Click beside 2 or more days to link schedules ( ). This allows you to quickly change multiple schedules at once.

· To make fine adjustments to a schedule, click and end times for a schedule.

. This will allow you to set exact start

8. You can set various events to happen when the alarm is triggered including:

· Record Channel: Select the channels that will record when a face is detected on the selected channel. Set the length of recording following a video loss event in the Post_REC field.
· PTZ Activation: Set connected PTZ cameras to start a tour, pattern, or go to a preset location.
· Sequence: Sequence mode will begin. Select the numbered tiles next to this option to include the corresponding channels in the sequence.
· Buzzer: Check to enable the system buzzer.
9. Click Apply. 10. (OPTIONAL) Click Copy to apply the settings for the current channel to one or more other
channels.
15.3 Configuring Mask Detection
Select channels you want to enable mask detection on and set preferences.

LX400117; r. 3.0/57499/57499; en-US

51

15

Face Detection

NOTE

· With face detection enabled, you can set the alarm type to detect if a person is not wearing a mask. A person not wearing a mask or improperly wearing a mask will be captured in the face preview sidebar and a notification will be sent through the Lorex Home app.
· You can enable face detection without using mask detection.
To configure mask detection:
1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click EVENTS, then click the Event Settings tab on the side panel. In the drop down click
the Face Detection tab.

3. Select a camera to configure mask detection for. 4. Select Mask Detect.

5. Click to enable (

) / disable (

) mask detection on the selected channel.

LX400117; r. 3.0/57499/57499; en-US

52

15

Face Detection

6. Click Set next to Schedule to choose which days and times of the week to enable mask detection:

· Click or click-and-drag along the each of the blue timelines to quickly add or remove time from each day’s schedule in 15minute segments.

· Click beside 2 or more days to link schedules ( ). This allows you to quickly change multiple schedules at once.

LX400117; r. 3.0/57499/57499; en-US

58

16

Managing Passwords and User Accounts

3. Click next to the group you want to modify. 4. Update group details as needed, then click OK.
16.2.3 Deleting Groups Remove a group. To delete a group: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click ACCOUNT, then click the Group tab on the side panel.
3. Click next to the group you want to delete. 4. Click OK.

LX400117; r. 3.0/57499/57499; en-US

59

17

Using the Main Menu

To open the main menu: · From the Live View display, right-click to open the Quick Menu, then click Main Menu.

OR
· From the Live View display, hover the mouse near the bottom of the screen, then click on the Navigation Bar.

LX400117; r. 3.0/57499/57499; en-US

60

17

Using the Main Menu

17.1 Main Menu Overview

17.2 Setting the Monitor Resolution (Display) Configure the system’s monitor resolution and other display settings.
To set the monitor resolution: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click DISPLAY, then click the Display tab on the side panel.

3. Under Resolution, select the correct resolution for your monitor. 4. Click Apply to save changes. Click OK again to restart the system using the new resolution.
To configure other display settings:
1. From the Live View display, right-click to open the Quick Menu, then click Main Menu.

LX400117; r. 3.0/57499/57499; en-US

61

17

Using the Main Menu

2. Click DISPLAY, then click the Display tab on the side panel.

3. Configure the following:
· Transparency: Select the menu transparency. · Time Display: Check to show the time on the monitor. · Camera Display: Check to show the channel names on the monitor. · Image Enhance: Check for the system to digitally improve the video quality on the live
display. This setting does not affect recordings. · AI Rule: Check to display captured faces on the right side of the live display. Face detec-
tion must be enabled on the correlating channel. · Original Scale: Set the system to show the true aspect ratio of the cameras on the live
display. This may add black bars on the top and bottom of the image.
4. Click Apply to save changes.
17.3 Configuring Sequence Mode
Sequence mode cycles through connected channels to give you an overview of what is happening on all cameras. You can customize the order that channels appear in Sequence mode, as well as configure which viewing modes should be used.
To configure Sequence mode:
1. From the Live View display, right-click to open the Quick Menu, then click Main Menu.

LX400117; r. 3.0/57499/57499; en-US

62

17

Using the Main Menu

2. Click DISPLAY, then click the Sequence tab on the side panel.

3. Choose how many channels will appear on screen when Sequence mode is triggered by motion detection (you must check Sequence when configuring motion detection — see 12 Motion Detection, page 37for details).
4. Enter the amount of time in seconds that each channel or page will appear on screen during Sequence mode.
5. Select a viewing mode to configure. It is recommended to start with View 1 and make your way to View 9. By default, all viewing modes are included in the Sequence mode cycle.
6. Configure the order of channels shown on screen for each viewing mode. Uncheck channels / channel groups that you want to remove from the Sequence mode cycle.
7. Click Apply.
17.4 Camera Menu
The Camera Menu allows you to manage IP cameras, set recording parameters, and assign custom titles for your cameras.
17.4.1 Viewing Camera Status
View the connection and alarm status for all connected cameras.
To view camera status:
1. From the Live View display, right-click to open the Quick Menu, then click Main Menu.

LX400117; r. 3.0/57499/57499; en-US

63

17

Using the Main Menu

2. Click CAMERA, then click Registration on the side panel. Click the Status tab on the top panel.

17.4.2 Camera Firmware Versions
View firmware versions for connected cameras.
To view camera firmware versions:
1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click CAMERA, then click Registration from the side panel. Click the Firmware tab on
the top panel.

17.4.3 Upgrading Camera Firmware You can update the firmware for connected IP cameras through the NVR. Firmware upgrades provide enhanced functionality for the cameras. Typically, a camera firmware upgrade will not be necessary unless directed to do so by technical support. To upgrade the camera firmware: 1. Download the camera firmware file.
NOTE
Make sure that the firmware file you are using is compatible with your IP camera model.

LX400117; r. 3.0/57499/57499; en-US

64

17

Using the Main Menu

2. Extract the firmware file and copy it to a USB thumb drive (not included). 3. Insert the USB thumb drive (not included) into a USB port on the system. 4. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 5. Click CAMERA, then click Registration on the side panel. Click the Upgrade tab on the
top panel.

6. Click Select. Select the firmware file on the USB drive and click OK. 7. Check the cameras you would like to apply the upgrade to in the list and then click USB
Upgrade.
CAUTION
Wait for the firmware upgrade to complete before turning off or unplugging the cameras or NVR. The cameras will restart during the firmware update process.
17.4.4 Configuring Video Overlay Settings The Overlay tab allows you to configure the text and information that appears overtop of the camera image, such as time and channel display. To configure video overlay settings: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click CAMERA. Click the Overlay tab on the side panel, then click the Overlay tab on the
top panel.

75

17

Using the Main Menu

2. Click NETWORK, then click the Connection tab on the side panel.

3. Configure the port numbers as needed. 4. Click Apply to save changes.
NOTE Up to 3 devices may connect to the system at the same time.
17.6.3 Configuring Email Alerts You can configure the system to send out email alerts for motion detection or other events.
NOTE To send out motion detection alerts, you must enable the Send Email option for motion detection on each camera you would to receive alerts from. For details, see 12 Motion Detection, page 37.
To configure Email Alerts: 1. From the Live View display, right-click to open the Quick Menu, then click Main Menu. 2. Click NETWORK, then click the Email tab on the side panel. 3. Check Enable to enable email notifications.

LX400117; r. 3.0/57499/57499; en-US

76

17

Using the Main Menu

If you want to use Lorex’s email server (recommended):

1. Under Mail Select, select Lorex Mail to use the Lorex email server to send out alarm notifications. This is the recommended setting.
2. Configure the following:
· Email Schedule: Configure time periods during which email alerts will be sent. · Receiver: Enter the email address that will receive alerts. · Sender: Enter the sender’s email address. · Subject: Enter the subject line for the email alert. · Attachment: Check to include an image attachment of the camera.
NOTE
You must enable the Snapshot option for motion detection on each camera you would to receive attachments. For details, see 12 Motion Detection, page 37.
· Interval: Enter the interval between alert emails. · Health Enable: Check to enable health check emails. Health check emails will be sent
periodically to ensure that the system is functioning normally. Enter the interval in minutes for health check emails.
3. Click Test to send a test email. 4. Click Apply to save settings.

LX400117; r. 3.0/57499/57499; en-US

77

17

Using the Main Menu

If you want to use your own email server (advanced):

1. Under Mail Select, select Customize. 2. Configure the following:
· SMTP Server: Enter the SMTP server address. · Port: Enter the port used by the SMTP server. · Username: Enter the SMTP user name. · Password: Enter the SMTP password. · Anonymous: Check if your server supports anonymous log ins. Otherwise, leave this
unchecked. · Receiver: Enter the email address that will receive alerts. · Sender: Enter the sender’s email address. · Subject: Enter the subject line for the email alert. · Attachment: Check to include an image attachment of the camera.
NOTE
You must enable the Snapshot option for motion detection on each camera you would to receive attachments. For details, see 12 Motion Detection, page 37.
· Encrypt Type: Select SSL or TLS if your server uses encryption. Select None if your server does not use encryption.
· Interval: Enter the interval between alert emails. · Health Enable: Check to enable health check emails. Health check emails will be sent
periodically to ensure that the system is functioning normally. Enter the interval in minutes for health check emails.
3. Click Test to send a test email. 4. Click Apply to save settings.
17.6.4 Configuring Switch Settings (Advanced)
Configure the networking settings for the internal PoE switch.
CAUTION
It is recommended to leave this menu on the default settings. Changing the information in this menu may disrupt the connection