RHINO FLOORING RANGE COASTAL Carpet Tile User Manual

RHINO FLOORING RANGE COASTAL Carpet Tile

Product Information

The Coastal Carpet Tile is a durable flooring option designed for commercial use. It comes with a 15-year commercial warranty provided by Rhino Flooring Range. In case the Carpet Tiles fail to perform according to the warranty, Rhino Flooring Range offers repair, allowance, or credit against the cost of the affected carpet material.

The warranty coverage is subject to a depreciate scale, as outlined below:

• First 3 Years: 100%
• Year 4-5: 70%
• Year 6-7: 40%
• Year 8-9: 20%
• Year 10-15: 10%

To make a warranty claim, contact the authorized dealer from where you purchased the carpet in writing. Provide details of the issue you are experiencing with the carpet and include a copy of your invoice.

Product Usage Instructions

The Coastal Carpet Tile is intended for commercial use and should be installed following standard carpet tile installation procedures. Here are some usage instructions:

1. Prepare the subfloor by ensuring it is clean, dry, and free from any debris.
2. Lay out the carpet tiles in the desired pattern or design before installation.
3. Start installation from one corner of the room and work towards the opposite side.
4. Use a suitable adhesive recommended by the manufacturer to secure the tiles to the subfloor.
5. Ensure each tile is properly aligned and pressed down firmly to eliminate any air pockets.
6. Trim any excess carpet using a sharp utility knife for a clean and precise fit.
7. Regularly vacuum and clean the carpet tiles to maintain their appearance and longevity.

For further information on maintenance and care, refer to the product care guide provided by Rhino Flooring Range.

15 YEAR COMMERCIAL WARRANTY

• Rhino Flooring Range warrants that from the time of installation, our Carpet Tiles will lose no more than 10% of pile weight and will maintain a serviceable surface provided the carpet tiles are installed and maintained accordingly with Rhino Flooring Range’s guidelines.
• Rhino Flooring Range warrants that our Carpet Tiles backing will not delaminate and the tile will remain dimensionally stable.
• We warrant that our Carpet Tiles are resistant to shrinking, stretching, cupping and curling when installed and maintained accordingly with our guidelines.
• Rhino Flooring Range warrants that our Carpet Tiles will resist colour degradation against exposure to light and atmospheric contaminates when maintained accordingly with Rhino Flooring Range’s care and maintenance guide.
• Rhino Flooring Range warrants that our Carpet Tiles will prevent static build up inexcess of 3.5 KV. No static shock will be experienced by a person as a result of our Carpet Tiles.
• Warranties are extended to the original purchaser of the carpet and are not transferable
• Proof of purchase is required for all claims
• Proof of professional cleaning every 12-18 months is required
• To file a claim under warranty contact your authorized dealer where carpet was purchased in writing.
• Include a detailed description of the issue you are having with the carpet and a copy of your invoice.

EXCLUDED FROM WARRANTY

• Damages through incorrect installation
• Carpet installed outdoors, on stairs, bathrooms, kitchens or in areas subject to other than normal shoe traffic
• Damage caused by pulls, tears, pilling, pets, dyes, burns, pile reversal, watermarking, pooling, shading, inadequate cushion, lack of protection under furniture.
• Damage resulting from negligence, improper use or natural disaster
• Damage to the carpet caused by improper cleaning maintenance and application of improper cleaning agents
• Damage caused by flooding, wetting or the presence of excessive moisture.
• Discolouration effected by atmospheric or chemical influences (ozone effect).
• Normal production differences between the colour of the retail store sample and the colour of the actual carpet. Store samples should be used as a colour reference only as production will vary slightly from batch to batch.
• Any associated costs such as rectification work, removal of fixtures or furniture, painting, accommodation, loss of time and incidental cost.

In the event that our Carpet Tiles fail to perform in accordance with the warranty, Rhino Flooring Range will offer to repair, offer an allowance or accordingly offer a credit allowance against the cost of the carpet material in the affected area. This would also be subject to the depreciate scale set out below

WEB rhinoflooringrange.com.au
EMAIL sales@rhinoflooringrange.com.au

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