RHINO FLOORING RANGE ARABIAN Carpet Tile User Manual

RHINO FLOORING RANGE ARABIAN Carpet Tile

Product Information

The Arabian Carpet Tile is a durable flooring option designed for commercial use. It comes with a 12-year commercial warranty provided by Rhino Flooring Range. In case of any performance issues covered by the warranty, Rhino Flooring Range offers repair services, allowance, or credit allowance against the cost of the affected carpet material. The warranty coverage is subject to a depreciate scale as outlined below:

If you need to make a warranty claim, contact the authorized dealer where you purchased the carpet in writing. Provide details of the issue you are experiencing with the carpet and include a copy of your invoice.

Exclusions from Warranty

The following are excluded from the warranty coverage:

• Damage caused by improper installation or maintenance
• Damage caused by misuse or abuse
• Damage caused by excessive wear and tear
• Damage caused by exposure to harsh chemicals or substances

Product Usage Instructions

Follow these instructions for proper usage of the Arabian Carpet Tile:

1. Ensure the installation surface is clean, dry, and level.
2. Start the installation from one corner of the room.
3. Use an appropriate adhesive recommended by Rhino Flooring Range.
4. Align the tiles properly and press them firmly onto the adhesive.
5. Continue installing the tiles in the desired pattern or layout.
6. Trim any excess carpet tile using a sharp utility knife.
7. Regularly vacuum or sweep the carpet tiles to remove dirt and debris.
8. Address spills or stains immediately by blotting with a clean cloth or using a mild carpet cleaner.
9. Avoid dragging heavy furniture or sharp objects directly on the carpet tiles to prevent damage.
10. Follow any additional maintenance instructions provided by Rhino Flooring Range.

12 YEAR COMMERCIAL WARRANTY

• Rhino Flooring Range warrants that from the time of installation, our Carpet Tiles will lose no more than 10% of pile weight and will maintain a serviceable surface provided the carpet tiles are installed and maintained accordingly with Rhino Flooring Range’s guidelines.
• Rhino Flooring Range warrants that our Carpet Tiles backing will not delaminate and the tile will remain dimensionally stable.
• We warrant that our Carpet Tiles are resistant to shrinking, stretching, cupping and curling when installed and maintained accordingly with our guidelines.
• Rhino Flooring Range warrants that our Carpet Tiles will resist colour degradation against exposure to light and atmospheric contaminates when maintained accordingly with Rhino Flooring Range’s care and maintenance guide.
• Rhino Flooring Range warrants that our Carpet Tiles will prevent static build up in excess of 3.5 KV. No static shock will be experienced by a person as a result of our Carpet Tiles.

CLAIMS

• Warranties are extended to the original purchaser of the carpet and are not transferable
• Proof of purchase is required for all claims
• Proof of professional cleaning every 12-18 months is required
• To file a claim under warranty contact your authorized dealer where carpet was purchased in writing.
• Include a detailed description of the issue you are having with the carpet and a copy of your invoice.

EXCLUDED FROM WARRANTY

• Damages through incorrect installation
• Carpet installed outdoors, on stairs, bathrooms, kitchens or in areas subject to other than normal shoe traffic
• Damage caused by pulls, tears, pilling, pets, dyes, burns, pile reversal, watermarking, pooling, shading, inadequate cushion, lack of protection under furniture.
• Damage resulting from negligence, improper use or natural disaster
• Damage to the carpet caused by improper cleaning maintenance and application of improper cleaning agents
• Damage caused by flooding, wetting or the presence of excessive moisture.
• Discolouration effected by atmospheric or chemical influences (ozone effect).
• Normal production differences between the colour of the retail store sample and the colour of the actual carpet. Store samples should be used as a colour reference only as production will vary slightly from batch to batch.
• Any associated costs such as rectification work, removal of fixtures or furniture, painting, accommodation, loss of time and incidental costs.

In the event that our Carpet Tiles fail to perform in accordance with the warranty, Rhino Flooring Range will offer to repair, offer an allowance or accordingly offer a credit allowance against the cost of the carpet material in the affected area. This would also be subject to the depreciate scale set out below

WEB rhinoflooringrange.com.au
EMAIL [email protected]

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