RHINO FLOORING RANGE SKYLINE Carpet Tile User Manual

RHINO FLOORING RANGE SKYLINE Carpet Tile

Product Information

The Skyline Carpet Tile is a commercial-grade carpet tile that comes with a 15-year warranty. It is manufactured by Rhino Flooring Range, a trusted brand in the flooring industry. The carpet tile is designed to provide durability and performance in high-traffic areas.

Warranty Details:

The 15-year commercial warranty covers any performance issues with the Carpet Tiles. In case the tiles fail to perform as expected, Rhino Flooring Range offers the following options:

• Repairing the affected area
• Providing an allowance towards the cost of the carpet material
• Offering a credit allowance against the cost of the carpet material

The options provided will depend on the depreciate scale set out below:

Exclusions from Warranty:

The warranty does not cover claims arising from the following:

• Damage caused by improper installation or maintenance
• Damage caused by excessive wear and tear
• Damage caused by misuse or abuse
• Damage caused by water or other liquid spills
• Damage caused by pets

Product Usage Instructions

To ensure the best performance and longevity of the Skyline Carpet Tile, please follow these usage instructions:

1. Ensure that the subfloor is clean, dry, and free from any debris or irregularities.
2. Use an appropriate adhesive recommended by Rhino Flooring Range for carpet tile installation.
3. Follow the manufacturer’s instructions for proper installation techniques.
4. Regularly vacuum the carpet tiles to remove dirt and debris.
5. Immediately clean up any spills or stains using a mild carpet cleaner and a clean cloth.
6. Avoid dragging heavy furniture or sharp objects across the carpet tiles to prevent damage.
7. Place protective pads under furniture legs to avoid indentations on the carpet tiles.
8. Avoid exposing the carpet tiles to excessive moisture or standing water.
9. For any warranty claims, contact the authorized dealer where the carpet was purchased in writing, providing details of the issue and a copy of your invoice.

Following these usage instructions will help maintain the appearance and performance of your Skyline Carpet Tile throughout its 15-year warranty period.

15 YEAR COMMERCIAL WARRANTY

• Rhino Flooring Range warrants that from the time of installation, our Carpet Tiles will lose no more than 10% of pile weight and will maintain a serviceable surface provided the carpet tiles are installed and maintained accordingly with Rhino Flooring Range’s guidelines.
• Rhino Flooring Range warrants that our Carpet Tiles backing will not delaminate and the tile will remain dimensionally stable.
• We warrant that our Carpet Tiles are resistant to shrinking, stretching, cupping and curling when installed and maintained accordingly with our guidelines.
• Rhino Flooring Range warrants that our Carpet Tiles will resist colour degradation against exposure to light and atmospheric contaminates when maintained accordingly with Rhino Flooring Range’s care and maintenance guide.
• Rhino Flooring Range warrants that our Carpet Tiles will prevent static build up in excess of 3.5 KV. No static shock will be experienced by a person as a result of our Carpet Tiles.
• Warranties are extended to the original purchaser of the carpet and are not transferable
• Proof of purchase is required for all claims
• Proof of professional cleaning every 12-18 months is required
• To file a claim under warranty contact your authorized dealer where carpet was purchased in writing.
• Include a detailed description of the issue you are having with the carpet and a copy of your invoice.

EXCLUDED FROM WARRANTY

• Damages through incorrect installation
• Carpet installed outdoors, on stairs, bathrooms, kitchens or in areas subject to other than normal shoe traffic
• Damage caused by pulls, tears, pilling, pets, dyes, burns, pile reversal, watermarking, pooling, shading, inadequate cushion, lack of protection under furniture.
• Damage resulting from negligence, improper use or natural disaster
• Damage to the carpet caused by improper cleaning maintenance and application of improper cleaning agents
• Damage caused by flooding, wetting or the presence of excessive moisture.
• Discolouration effected by atmospheric or chemical influences (ozone effect).
• Normal production differences between the colour of the retail store sample and the colour of the actual carpet. Store samples should be used as a colour reference only as production will vary slightly from batch to batch.
• Any associated costs such as rectification work, removal of fixtures or furniture, painting, accommodation, loss of time and incidental cost.

In the event that our Carpet Tiles fail to perform in accordance with the warranty, Rhino Flooring Range will offer to repair, offer an allowance or accordingly offer a credit allowance against the cost of the carpet material in the affected area. This would also be subject to the depreciate scale set out below

WEB rhinoflooringrange.com.au
EMAIL sales@rhinoflooringrange.com.au

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