RHINO FLOORING RANGE PIPELINE Carpet Tile User Manual
- June 13, 2024
- RHINO FLOORING RANGE
Table of Contents
RHINO FLOORING RANGE PIPELINE Carpet Tile
Product Information
The Pipeline Carpet Tile is a durable and high-quality carpeting solution offered by Rhino Flooring Range. It comes with a 15-year commercial warranty, ensuring that the carpet tiles perform as expected during this period.
In case the Carpet Tiles fail to meet the warranty terms, Rhino Flooring Range provides the following options:
- Repairing the affected area
- Offering an allowance against the cost of the carpet material
- Providing a credit allowance
The type of allowance or repair offered is subject to the depreciate scale outlined below
| Years | Allowance/Repair Percentage |
|---|---|
| First 3 Years | 100% |
| Year 4-5 | 70% |
| Year 6-7 | 40% |
| Year 8-9 | 20% |
| Year 10-15 | 10% |
Product Usage Instructions
To make a warranty claim, follow the steps below:
- Contact the authorized dealer where you purchased the carpet in writing.
- Provide a detailed description of the issue you are experiencing with the carpet.
- Attach a copy of your invoice as proof of purchase.
Please note that the following are excluded from the warranty
- Damage caused by improper installation or maintenance
- Damage caused by abuse or misuse
- Normal wear and tear
- Damage caused by accidents or natural disasters
For any further assistance or inquiries, please contact our customer support team.
PIPELINE CARPET TILE
15-YEAR COMMERCIAL WARRANTY
- Rhino Flooring Range warrants that from the time of installation, our Carpet Tiles will lose no more than 10% of pile weight and will maintain a serviceable surface provided The carpet tiles are installed and maintained accordingly with Rhino Flooring Range’s guidelines.
- Rhino Flooring Range warrants that our Carpet Tiles backing will not delaminate and the tile will remain dimensionally stable.
- We warrant that our Carpet Tiles are resistant to shrinking, stretching, cupping, and curling when installed and maintained according to our guidelines.
- Rhino Flooring Range warrants that our Carpet Tiles will resist color degradation against exposure to light and atmospheric contaminates when maintained accordingly with Rhino Flooring Range’s care and maintenance guide.
- Rhino Flooring Range warrants that our Carpet Tiles will prevent static build-up in excess of 3.5 KV.
- No static shock will be experienced by a person as a result of our
Carpet Tiles
In the event that our Carpet Tiles fail to perform in accordance with the warranty, Rhino Flooring Range will offer to repair, offer an allowance, or accordingly offer a credit allowance against the cost of the carpet material in the affected area. This would also be subject to the depreciate scale set out below
- First 3 Years 100%
- Year 4-5 70%
- Year 6-7 40%
- Year 8-9 20%
- Year 10-15 10%
Warranties are extended to the original purchaser of the carpet and is
not transferable
- Proof of purchase is required for all claims
- Proof of professional cleaning every 12-18 months is required
- To file a claim under warranty contact your authorized dealer where the carpet was purchased in writing.
- Include a detailed description of the issue you are having with the carpet and a copy of your invoice.
EXCLUDED FROM WARRANTY
- Damages through incorrect installation
- Carpet installed outdoors, on stairs, bathrooms, kitchens, or areas subject to Other than normal shoe traffic
- Damage is caused by pulls, tears, pilling, pets, dyes, burns, pile reversal, watermarking, pooling, shading, inadequate cushion, and lack of protection under furniture.
- Damage resulting from negligence, improper use, or natural disaster
- Damage to the carpet caused by improper cleaning maintenance and application of improper cleaning agents
- Damage caused by flooding, wetting, or the presence of excessive moisture.
- Discoloration is affected by atmospheric or chemical influences (ozone effect).
- Normal production differences between the color of the retail store sample and the color of the actual carpet.
- Store samples should be used as a color reference only as production will vary slightly from batch to batch.
- Any associated costs such as rectification work, removal of fixtures or furniture, painting, accommodation, loss of time, and incidental cos
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>