i-tec CANANOTDOCKPD USB 3.0 USB-C Thunderbolt 3x Display Metal Nano Dock User Guide
- June 12, 2024
- i-tec
Table of Contents
USB 3.0 USB-C/Thunderbolt
3x Display Metal Nano Dock
with LAN + Power Delivery 100 W
User guide
P/N: CANANOTDOCKPD
CANANOTDOCKPD USB 3.0 USB-C Thunderbolt 3x Display Metal Nano Dock
Please read the entire instruction manual carefully. Detailed manual is available on our website www.i-tec.pro/en in the tab „Manuals, drivers“. In case of any issues, please contact our technical support at: support@itecproduct.com
https://i-tec.pro/en/produkt/cananotdockpd-2/
www.i-tec.pro
SPECIFICATIONS
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Integrated 30 cm USB-C cable includes USB-C to USB 3.0 adapter
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Docking station technology: displayLink + USB-C DP Alt mode + USB-C PD
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Power Delivery: 100 W
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Video Ports: 2x HDMI, 1x VGA
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Resolution:
– 1 monitor – 1x HDMI 1 → up to 4K/30Hz
– 1 monitor – 1x HDMI 2 → up to 1080p/60Hz
– 1 monitor – 1x VGA → up to 1080p/60Hz
– 2 monitors – 1x HDMI 1 + 1x HDMI 2 → up to 4K/30Hz and 1080p/60Hz
– 2 monitors – 1x HDMI 1 + 1x VGA → up to 4K/30Hz* and 1080p/60Hz
– 2 monitors – 1x HDMI 2 + 1x VGA → up to 2x 1080p/60Hz
– 3 monitors – 1x HDMI 1 + 1x HDMI 2 + 1x VGA → up to 1x 4K/30Hz and 2x 1080p/60Hz -
1x USB-C 3.2 Gen 1 port (data only)
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1x USB-C port PD (power delivery only)
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1x USB 3.2 Gen 1 (5Gbps)
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3x USB 2.0
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1x Ethernet GLAN RJ-45 port (DL-3900)
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1x SD slot
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1x microSD slot
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OS: Windows 10/11, macOS, Android, Chrome OS, and Linux with the latest updates
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Product dimensions: 127 x 60 x 18 mm
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Product weight: 122 g
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Devices with a free USB4, USB-C port with “DisplayPort Alternate Mode” support or Thunderbolt™ 3/4 port
DESCRIPTION DOCKING STATION
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Integrated 30 cm USB-C cable includes USB-C to USB 3.0 adapter
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USB-C Power Delivery port – for charging Power Delivery-enabled devices.
You can plug an original or universal AC adapter with a USB-C connector into this port to ensure constant charging while you work with your laptop, tablet or smartphone. When you unplug the USB-C adapter, the docking station restarts and all connected devices are disconnected and reconnected. -
1x HDMI (HDMI1 port is only available when dock is connected to USB4, USB-C port with “DisplayPort Alternate Mode” support or Thunderbolt™ 3/4 port)
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1x HDMI
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1x SD slot
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1x microSD slot
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LED indication
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Ethernet GLAN RJ-45 port – for connection to Ethernet network / router / switch / HUB and to the Internet
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1x VGA
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2x USB-A 2.0 port – for connecting USB devices
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2x USB-A 3.2 Gen1 port – for connecting USB devices
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USB-C 3.1 Gen. 1 port (data only) – for connecting USB devices
SYSTEM REQUIREMENTS
Hardware requirements: Device with a free USB-A, USB-C, USB4 or Thunderbolt™
3/4 port Power Delivery requirements:Devices with a free USB-C or Thunderbolt
3 port with “Power Delivery” support.
HDMI1 video output requirements: Devices with a free USB4, USB-C port with
“DisplayPort Alternate Mode” support or Thunderbolt™ 3/4 port
Operating system:Windows 10/11, macOS, Android, Chrome OS and Linux with
latest updates
INSTALLING DRIVERS
Windows 10 32/64bit: When connected, the drivers for the dock are
automatically installed from the system. Make sure you have the latest drivers
for your device and an updated BIOS installed on your system before
installing.
Mac OS X: Driver installation in Mac OS X is automatic. Before installing,
make sure you have the latest OS for your device installed on your Mac.
HDMI/VGA MONITOR CONNECTION
The docking station is equipped with 2x HDMI and 1 x VGA ports for connecting
external monitors, projectors or TVs with DisplayPort / HDMI interface. The
graphics chip, which is the “heart” of the docking station. Use a quality
HDMI/VGA cable to connect your monitor to the docking station. The screen of
your laptop, Mac, tablet or PC may flicker during installation of the
additional monitor, which is a standard condition.
CONNECTION TO THE LAN NETWORK
The GLAN RJ-45 port is used to connect to an Ethernet network to a
router/switch and to the Internet, supporting speeds of 10 / 100 / 1000 Mbps.
USB DEVICE CONNECTION
Use the USB-A 3.0 ports to connect a keyboard, mouse, external drive, printer,
and other peripherals, or use them to connect a HUB for additional free USB
ports.
CHARGE
The docking station supports charging of connected USB mobile devices such as
smartphones, e-book readers, media players, navigation devices and tablets.
Simply connect the device to be charged with the original cable to the USB
port of the docking station. If the device does not charge, then plug the
original or universal USB-C power adapter into the USB-C Power Delivery port
of the dock.
CHARGING VIA POWER DELIVERY
The dock offers USB-C Power Delivery, which is designed to power the connected
“parent” device using the original or universal AC adapter with USB-C
connector.
Important:
When you disconnect the USB-C adapter, the dock restarts and all connected
devices are disconnected and reconnected.
Notes on using the USB-C port:
Fully compatible devices/systems (Alt Mode & Power Delivery)
USB-C is a new standard with a great variety for use, while compatibility
information is complex. Some USB-C devices/systems support Alt Mode video
output while others do not. Some can be powered and charged via USB-C Power
Delivery, while others cannot.
Partially compatible devices (support either Alt Mode or Power Delivery,
not both)
Many current USB-C devices that support Alt Mode video output do not support
charging via USB-C Power Delivery. These devices still need their original
chargers for charging. Conversely, some USB-C phones and tablets can charge
via Power Delivery, but most do not support Alt Mode video output.
Incompatible devices/systems
The dock relies on new features introduced with USB 3.1 and as such, the USB-C
Power Delivery feature is not backwards compatible with USB 3.0/2.0 for
charging older devices. Additionally, USB-A 3.0/2.0 (Male) to USB-C (Female)
converters are not compatible for connecting USB-C devices in the USB-A 3.0
ports of the dock. Most current phones and tablets with a USB-C port do not
support Alt Mode video output, and some do not support USB-C Power Delivery.
Check the device documentation or contact the device manufacturer to verify
suitability with these technologies.
Most of the problems with the dock and connected peripherals can be solved by
disconnecting the USB-C cable of the dock from the USB-C port of the
PC/Mac/smartphone/tablet and reconnecting it after about 10s.
DRIVER INSTALLATION IN WINDOWS 7 / 8 / 8.1 / 10 / 11 (32/64 BIT VERSIONS)
WARNING! Do not connect the docking station to your laptop/tablet until
you have installed the appropriate drivers. The drivers only need to be
installed before first use. Make sure you have the latest drivers for your
device and an updated BIOS installed on your system before installation.
For Windows 7 / 8 / 8.1, download the drivers from our website
www.i-tec.cz under the “Download” tab for this
product. Start the installation from the downloaded file, select the
installation language and follow the on-screen instructions.
In Windows 10 and Windows 11, the dock can be connected directly, and the
drivers are automatically installed from the system when connected to the
internet.
On Windows 7 / 8 / 8.1 / 10, install the drivers as the “Administrator” user.
The screen may flicker during driver installation, this is a standard process.
We recommend restarting your laptop/tablet after the installation is complete.
In a multi-laptop environment with Windows 7, 8, 8.1, a one-time corporate
installation by a system administrator is possible. For more information on
how to install, read the instructions here:
http://www.displaylink.com/downloads/corporate
HARDWARE INSTALLATION
(CONNECTING THE DOCKING STATION TO THE LAPTOP/TABLET)
- Turn on your laptop/tablet and connect the power adapter to the docking station.
- Plug the USB-C power adapter of the docking station into an AC 110 V / 230 V mains power supply – (only if you have a USB-C adapter. The dock does not come with a USB-C adapter. )
- Plug the USB-C connector into the USB-C port on your laptop/tablet. Use a USB-C to USB-A adapter to plug into the USB-A port of your laptop/tablet.
- The automatic installation of ports on each system is then initiated.
- After the installation is complete, restart your laptop/tablet.
If any of these devices are marked with a yellow ! or ?, then the docking
station is not installed correctly. In this case, disconnect the docking
station, uninstall the existing drivers (see the section “Uninstalling
Drivers”) and reinstall the latest drivers, which are available for download
on our website www.i-tec.cz under the “Download”
tab for this product. Then reconnect the docking station to the laptop/tablet.
In case of problems, you can contact our technical support:
support@itecproduct.com.
INSTALLING DRIVERS ON MAC OS X
WARNING! Do not connect the dock to your Mac until you have installed the
appropriate drivers. Drivers only need to be installed before first use. We
recommend that you have the latest macOS operating system installed.
Download the drivers from our website www.i-tec.cz
under the “Download” tab for this product and start the installation:
Extract the file to your MacBook desktop as a virtual disk, select “Drivers”
and then “DisplayLink Software Installer”. Then select the installation
language and follow the on-screen instructions, entering the user password if
necessary. The screen may flicker during driver installation, this is a
standard process. When the installation is complete, restart your MacBook.
HARDWARE INSTALLATION
(CONNECTING THE DOCKING STATION TO THE MACBOOK)
- Turn on your laptop/tablet and connect the power adapter to the docking station.
- Plug the dock’s power adapter into a 110V/230V AC power outlet – (Only if you have a USB-C adapter. The dock does not come with a USB-C adapter.)
- Plug the USB-C connector into the USB-C port on your laptop/tablet. Use a USB-C to USB-A adapter to plug into the USB-A port of your laptop/tablet.
- The automatic installation of the ports will then begin.
- After the installation is complete, restart your MacBook.
The installed ports are shown in Mac OS X as “USB-C Triple-4K Dock” in “About This Mac” → “System Profiler” → “Hardware” → “USB”.
INSTALLING DRIVERS ON OTHER OPERATING SYSTEMS
For Android, Chrome OS and Ubuntu, use the DisplayLink chipset manufacturer’s
drivers. These can be downloaded from our website
www.i-tec.cz under the “Download” tab for this
product or here: http://www.displaylink.com/downloads.
USE IN WINDOWS
Advanced configuration for graphical output –
After connecting the monitor, right-click on the Desktop and select “Display
Settings”. Here you can select both the monitor usage and the monitor
resolution and frequency.
Click and
drag the second monitor to position it as needed.
to the original monitor of your laptop/tablet
Extend and Mirror/Duplicate settings can be made:
- Mirror / Duplicate (Mirror) mode: on the screen, select the 2nd monitor, for Multiple monitors → Duplicate this view → OK.
- Extend mode: on the screen, select the 2nd monitor, at Multiple monitors → Extend this view → OK.
Sound settings – Windows → System → Sound
Standby / Hibernate mode and Video port – after activating the
laptop/tablet from Standby / Hibernate mode, the primary (original) monitor is
displayed, so we recommend using the one integrated with the laptop/tablet as
the primary monitor to log back into the system.
Mirror mode – the additional monitor is controlled by the parameters of
the original monitor in the system, i.e. if you set the Mirror mode and the
original monitor has a resolution of e.g. 1280×1024, then the screen is
transferred to the additional monitor at a maximum resolution of 1280×1024
(even if you set it to a higher resolution).
You can also easily control the monitors using the “Windows” + P keyboard
option – to use the monitor in Windows 10, you can choose: Computer screen
only, Duplicate, Expand, Second screen only.
USE IN MAC OS X
Once the monitor is connected, the screen on your Mac will flicker, which is
the default state, and once it has settled down, you can make the standard
settings here:
System Preferences-Monitors:
Click Arrange, and in the default mode (Expand), click and drag the new monitor as needed relative to the Mac monitor. Selecting Mirror Monitors will change the mode to Mirror (the resolution of the monitors will automatically adjust to their parameters, setting the highest possible resolution on both monitors). Deselect Mirror Monitors to restore the Expand mode.
Extend mode:
The arrow indicates the possibility of positioning the connected monitor
relative to the Mac monitor.| 
Extend mode: In this mode, you can
select the Main Monitor by dragging the Menu Bar.
---|---
Mirror mode: can only be used if it is offered by Mac.|
By selecting Gather Windows, you can choose the settings for the corresponding monitor – Customized Resolution (offers usable resolutions), Rotation (Standard, 90°, 180° and 270°) and Refresh Rate (if offered). Depending on the monitor you are using, these settings are:
In Customized mode, click on the icon of your choice, the resolution will be
described below the screen
(here visually 3008×1692 = 4K@30Hz)
Closed display mode – Working on a connected external monitor when the
Mac monitor is tilted is only possible when the Mac is powered on and the
mouse and keyboard are connected. More information here:
https://support.apple.com/en-euro/HT201834
SAFETY INSTRUCTIONS FOR USING THE DOCKING STATION
- Do not expose to extreme temperatures and humidity.
- Use the device on flat pads to avoid slipping and falling on the ground.
- Keep the drivers and manual for later use.
In cooperation with the service department:
- Check functionality after falling into water or on the ground.
- Verify functionality when the cover is cracked.
- Complain about the device not working according to the manual.
FREQUENTLY ASKED QUESTIONS – available on our website
www.i-tec.cz under the “FAQ” tab for this product
If you have further questions or problems with the docking station, you can
contact our technical support:
support@itecproduct.com.
European Union Only
Note: Marking is in compliance with EU WEEE Directive
This equipment is marked with the above recycling symbol. It means that at
the end of the life of the equipment you must dispose of it separately at an
appropriate collection point and not place it in the normal domestic unsorted
waste stream.
This wil benefit the environment for all. (European Union only)
EU DECLARATION OF CONFORMITY
Manufacturer
i-tec Technologies s.r.o., Kalvodova 2,
709 00 Ostrava – Mariánské Hory, Czech Republic
declares that this product
Product
Gaminys, Naam:
i-tec USB 3.0 USB-C/TB3 3x Display Metal Nano Dock with LAN + PD 100 W
Model: CANANOTDOCKPD
Determination
Product is determined for using in PC as equipment.
We declare under our sole responsibility that the above named product is in
conformity with the following European Union directives: EC Directive
2014/30/EU and 2011/65/EU
EMS (For EMC): EN 55032:2015 + A11:2020; EN 55035:2017 + A11:2020
RoHS: 2011/65/EU; EU 2015/863
and it is safety under conditions of standard application
Signed for and on behalf of:
Ostrava 23. 03. 2023
Ing. Lumír Kraina
Executive Name and Signature
**** FCC COMPLIANCE STATEMENT
This equipment has been tested and found to comply within the limits of a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Documents / Resources
|
i-tec CANANOTDOCKPD USB 3.0 USB-C Thunderbolt 3x Display Metal Nano
Dock
[pdf] User Guide
CANANOTDOCKPD, CANANOTDOCKPD USB 3.0 USB-C Thunderbolt 3x Display Metal Nano
Dock, USB 3.0 USB-C Thunderbolt 3x Display Metal Nano Dock, USB-C Thunderbolt
3x Display Metal Nano Dock, Display Metal Nano Dock
---|---
References
- Home | i-tec
- kavovary-servis.cz | servispokladen.cz
- DisplayLink Downloads Page | Synaptics
- DisplayLink Downloads Page | Synaptics
- DisplayLink Downloads Page | Synaptics
- Corporate Installers for Windows for Downloads section | Synaptics
- Home | i-tec
- Home | i-tec
- Homepage | i-tec
- Home | i-tec
- Inicio | i-tec
- Accueil | i-tec
- Homepage | i-tec
- Home | i-tec
- Start | i-tec
- Official Apple Support
- Connect a display to your Mac - Apple Support
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