i-tec C31TRIPLEDOCKPD Triple Display Docking Station User Guide

: June 12, 2024
: i-tec

Table of Contents

C31TRIPLEDOCKPD Triple Display Docking Station
INTRODUCTION
PACKAGE CONTENTS
SPECIFICATION
SYSTEM REQUIREMENTS
SAFETY INSTRUCTIONS
EUDECLARATION OF CONFORMITY
Documents / Resources

USB-C/THUNDERBOLT 3 TRIPLE
DISPLAY DOCKING STATION
+ POWER ADAPTER 100W i tec C31TRIPLEDOCKPD Triple Display Docking
Station User guide

C31TRIPLEDOCKPD Triple Display Docking Station

Please read the entire instruction manual carefully. Detailed manual is available on our website www.i-tec.cz/en / in the tab „Manuals, drivers“. In case of any issues, please contact our technical support at: support@itecproduct.com
Quick Start

INTRODUCTION

Thank you for purchasing the i-tec USB-C Docking Station that will let you quickly and easily connect your favourite devices to a notebook, tablet, PC, USB-C equipped smartphone using a single USB-C connector. It offers 2x DisplayPort, 1x HDMI, 1x Ethernet LAN, 1x USB-C 3.1 (Gen. 2), 3x USB-A 3.1 (Gen. 2), 1x Audio port and 1x external DC power input.
Important note:
In order to take full advantage of the docking station’s potential, it is important that the laptop’s GPU supports DisplayPort 1.4 with DSC. If the laptop’s GPU supports DisplayPort 1.4 without DSC or DisplayPort 1.2, the docking station will work, but will be limited in external monitor maximum resolutions. See the section SPECIFICATION.
DSC – an abbreviation for Display Stream Compression – this is a compression method that allows “visually lossless” video compression which allows to transmit higher resolution.

PACKAGE CONTENTS

i-tec USB C Docking Station
USB-C cable (length 100 cm)
Power adapter (DC output: 20.0V / 5.0A, DC cable 160 cm, AC cable 180 cm)
Quick Start

SPECIFICATION

1x USB-C port for connecting to a laptop
Power Delivery: 85.0 W, although if a device is connected to the USB-C port on the front panel, this is reduced to 65.0W
Video ports: 2x DisplayPort, 1x HDMI
Resolution: USB-C/Thunderbolt™ 3 with DisplayPort 1.4 DSC support
1 monitor – 2x DP – up to 5K/60Hz
1 monitor – 1x DP or 1x HDMI – up to 4K/60Hz
2 monitors – 1x HDMI + 1 DP or 1x DP + 1x DP – up to 2x 4K/60Hz
3 monitors – 1x HDMI + 1x DP + 1x DP – up to 3x 4K/30Hz
USB-C/Thunderbolt™ 3 with DisplayPort 1.4 support without DSC support
1 monitor – 1x DP or 1x HDMI – up to 4K/60Hz
2 monitors – 1x HDMI + 1 DP or 1x DP + 1x DP – up to 2x 2560×1440/60Hz
3 monitors – 1x HDMI + 1x DP + 1x DP – up to 3x 1920×1080/60Hz
USB-C/Thunderbolt™ 3 with DisplayPort 1.2 support
1 monitor – 1x DP or 1x HDMI – up to 4K/30Hz
2 monitors – 1x HDMI + 1 DP or 1x DP + 1x DP – up to 2x 1920×1080/60Hz
3 monitors – 1x HDMI + 1x DP + 1x DP – up to 3x 1920×1080/30Hz
1x USB-C port Gen. 2 (10 Gbps)
3x USB 3.1 port Gen. 2 (10 Gbps), with fast charge support (BC 1.2)
1x Ethernet GLAN RJ-45 port (Realtek RTL8153)
1x 3,5mm Audio combo connector
1x power input (20.0V/5.0A)
ON/OFF switch for turning the docking station on and off
LED indicators
Kensington lock support
USB-C 3.1 cable (100 cm)
OS: Windows 10, macOS, Android, Chrome OS Linux with the latest updates
Dimensions: 197 x 86 x 31 mm
Weight: 245 g

Note for macOS: macOS does not support MST technology (2 or more monitors in extended mode). None of the docking stations using the USB-C DisplayPort Alt Mode supports a connection of two or more monitors in macOS, this can only handle a Thunderbolt 3 docking station and a DisplayLink docking station.
DOCKING STATION DESCRIPTION Front panel:

i tec C31TRIPLEDOCKPD Triple Display Docking Station - Front
panel

LED indicators
ON/OFF switch – for turning the docking station on and off
1x 3.5 mm Audio combo connector
1x USB-C port Gen. 2 (10 Gb/s)
1x USB 3.1 port Gen. 2 (10 Gb/s) with a quick charge, BC 1.2 specification
Back panel:
Power input (20.0V/5.0A)
USB-C port Data / DP Alt Mode / Power Delivery – to connect the docking station to the laptop’s USB-C port. This port supports the Power Delivery function on profile 5, max. 85.0 W.
2x DisplayPort – allows to connect up to one 5K/60Hz monitor. Only if the laptop meets the requirements.
1x HDMI – for connecting a monitor with a HDMI input
Ethernet GLAN RJ-45 port – supports 10/100/1000 Mb/s
2x USB-A 3.1 port Gen. 2 (10 Gbps) with a quick charge, BC 1.2 specification

SYSTEM REQUIREMENTS

Hardware requirements: Device with a free USB-C or Thunderbolt3 port Power Delivery requirements: a device with a free USB-C or Thunderbolt 3 port with “Power Delivery” support.
Video output requirements: device with a free USB-C port with “DisplayPort Alternate Mode” support or with Thunderbolt 3 port.
Operating system: Windows 10, macOS, Android, Chrome OS, and Linux with the latest updates
Automatic driver installation in WINDOWS / macOS operating systems.
If you need to install LAN, download the latest drivers from our website www.i-tec.cz/en / in the “Download” tab of this product.
NOTICE!
Before plugging in the docking station, make sure you have the latest drivers for your device and an updated BIOS installed.
CONNECTING A HDMI / DISPLAYPORT MONITOR
The docking station is equipped with 1x HDMI and 2x DisplayPort 4K port for the connection of an external monitor or projector with a HDMI / DP interface.
Connect the monitor to the docking station using a high quality HDMI / DP cable. During installation of an additional monitor the screen of the device can flicker which is a standard condition

i tec C31TRIPLEDOCKPD Triple Display Docking Station - Back panel
1

– 1 monitor connected via 2 DisplayPort cables – resolution up to 5K 5120×2880/60Hz. 5K resolution is only supported if your laptop’s USB-C/Thunderbolt™ 3 connector supports DisplayPort 1.4 DSC.
– 1 monitor connected via DisplayPort/ HDMI cable – resolution up to 4K 3840×2160/60Hz.
4K/60Hz resolution is only supported if your laptop’s USB-C/Thunderbolt™ 3 connector supports DisplayPort 1.4 DSC or DisplayPort 1.4 without DSC.
If the USB-C/Thunderbolt™ 3 only supports DisplayPort 1.2, the maximum resolution is 4K 3840×2160/30Hz.

i tec C31TRIPLEDOCKPD Triple Display Docking Station - Back panel
2

– 2 monitors connected via DisplayPort/ HDMI cables – resolution up to 4K 3840×2160/60Hz.
Only if your laptop’s USB-C/ Thunderbolt™ 3 connector supports DisplayPort 1.4 DSC.
If the USB-C/Thunderbolt™ 3 only supports DisplayPort 1.4 without DSC, the maximum resolution is 2x 2560×1440/60Hz.
If the USB-C/Thunderbolt™ 3 only supports DisplayPort 1.2, the maximum resolution is 2x 1920×1080/60Hz.

i tec C31TRIPLEDOCKPD Triple Display Docking Station - Back panel
3

– 3 monitors connected via DisplayPort/ HDMI cables – resolution up to 4K 3840×2160/30Hz. Only if your laptop’s USB-C/Thunderbolt™ 3 connector supports DisplayPort 1.4 DSC.
If the USB-C/Thunderbolt™ 3 only supports DisplayPort 1.4 without DSC, the maximum resolution is 3x 1920×1080/60Hz.
If the USB-C/Thunderbolt™ 3 only supports DisplayPort 1.2, the maximum resolution is 3x 1920×1080/30Hz.
Note: 3 external monitors can only be connected when the laptop’s internal screen is off. This is a limitation of the Intel graphics card.
The resolution, the frame rate and the maximum number of connected external monitors depends on the capabilities of the host PC/laptop.
The majority of problems with the docking station and the connected peripheral devices can be solved by disconnecting the USB-C cable of the docking station from the USB-C port of the PC / Mac / smartphone and reconnecting after approximately 10 s.

SAFETY INSTRUCTIONS

Do not expose to extreme temperatures and air humidity.
Use the device on flat surfaces – this will prevent it from slipping and potentially causing damage to the product.
Keep the user manual for future reference. In co-operation with the service department:
Check the functionality if the product receives any damage.
Send the device back if it does not work in accordance with the user manual.

FREQUENTLY ASKED QUESTIONS
Available on our website w ww.i-tec.cz/en / on the “FAQ” tab of this product.

EUDECLARATION OF CONFORMITY

Manufacturer, Der Hersteller, Le fabricant, Fabricante, Produttore, Výrobce, Výrobca, Producent, Gamintojas, De fabrikant: i-tec Technologies s.r.o., Kalvodova 2, 709 00 Ostrava – Mariánské Hory, Czech Republic declares that this product
Product Gaminys, Naam:
i-tec USB-C Triple Display MST Docking Station + Power Delivery 85W
Model, C31TRIPLEDOCKPD
Determination,
Product is determined for using in PC as equipment Meets the essential requirements according to EC Directive 2014/30/EU, 2014/35/EU, 2011/65/EU and 2009/125/ES: EMS (For EM EN EN 55032: 2015 / A11: 2020; EN IEC 61000-3-2: 2019

A1: 2021; EN 61000-3-3: 2013 + A1: 2019; EN 55035: 2017 / A11: 2020
For Electrical Safety
EN 60950-1:2006+A11+A1+A12+A2; AfPS GS 2014:01 Par. 3.1
RoHS: 2011/65/EU; EU 2015/863 and it is safety under conditions of standard application
Additional information,
**** Ostrava 16. 09. 2022
Ing. Lumír Kraina Executive Name and Signature,
Amendment to user manual providing all necessary information required by COMMISSION REGULATION (EU) 2019/1782. (This product meets all the requirements laid down by the above regulation).

Information published	Value and precision	Unit
Manufacturer’s name or trade mark, commercial registration number and address

Chicony Power Technology Co., LTD.,24284436,30F No. 69, Sec. 2, Guangfu Rd., Sanchong Dist., New Taipei City 241, Taiwan
Model identifier| A16-100P1A
Input voltage| 100-240| V
Input AC frequenc| 50/60| Hz
Output voltage| DC 20.0| V
Output current| 5| A
Output power| 100| W
Average active efficiency| 88.5| %
Efficiency at low load (10 %)| 87.9| %
No-load power consumption| 0.13| W

FCC COMPLIANCE STATEMENT
This equipment has been tested and found to comply within the limits of a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

www.i-tec.cz/en

Documents / Resources

| i-tec C31TRIPLEDOCKPD Triple Display Docking Station [pdf] User Guide
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