UBIQUITI UVC-G4-PRO Unifi IP Camera User Guide

UI.COM

4K Indoor/Outdoor

IP Camera with Infrared and Optical Zoom

Model: UVC-G4-PRO

QUICK START GUIDE

Package Contents

UVC-G4-PRO                    Tightening Tool          Pole Mount Bracket

Screw Anchors (Qty. 2)   Self-Tapping Screws (Qty. 2)  Machine Screws (Qty. 2)

Installation Requirements

• Pole-mounting: Two metal straps (not included)

• Shielded Category 5 (or above) cabling with drain wire should be used for all outdoor wired Ethernet connections and should be grounded through the AC ground of the PoE.
  We recommend that you protect your networks from harmful outdoor environments and destructive ESD events with industrial-grade, shielded Ethernet cable from Ubiquiti. For more details, visit ui.com/toughcable

• Surge protection should be used for all outdoor installations. We recommend that you use two Ethernet Surge Protectors, model ETH-SP, one near the camera and the other at the entry point to the building. The ETH-SP will absorb power surges and safely discharge them into the ground.

1. ETH-SP-G2
2. UVC-G4-PRO
3. US-8-150W
4. To LAN

Hardware Overview

1. Camera Ring
2. Ambient Light Sensor
3. Camera Lens
4. Microphone
5. Reset Button
6. Ethernet Port
7. Tilt/Mount Ring
8. Adjustable Base
9. Cable Gland
10. Mounting Base
11. Cable Slot

Reset Button   The Reset button serves two functions:

• Reboot   Press and release the Reset button quickly.
• Restore to Factory Defaults   Press and hold the Reset button for 10-20 seconds while the camera is powered on. Release when LED turns off.

Ethernet   10/100/1000 RJ45 port connects to an 802.3af/802.3at switch for PoE power and data.

LED Ring

1. LED Ring

and is working properly.
Rotating| Motion detected.
White/Blue| Alternating| Firmware upgrade in progress. Device is busy; do not touch or unplug it.
Red| Solid| Device failure; network error.

If this occurs, we recommend rebooting the device.

Before You Begin

Remove the sticker from the bottom of the Mounting Base.

Installation Overview

To install the camera, please follow the instructions of the following sections in this order:

1. Hardware Installation
2. Connecting Power over Ethernet
3. UniFi Protect
4. Adjusting the Camera View

Hardware Installation

The camera can be mounted on a wall, ceiling, or pole. Follow the appropriate steps for your installation:

Wall/Ceiling Mount

1. Remove the Mounting Base from the camera by turning the Tilt/Mount Ring counterclockwise.

2. Mark the mounting holes on the wall or ceiling.

Note: If you are running the cable along the wall or ceiling, position the Cable Slot towards the direction you want the cabling to run. For outdoor installations, position the Cable Slot downward.

3. Use a 7 mm (¼”) drill bit to drill the mounting holes in the wall or ceiling.

Note: If you are running the Ethernet cable through the wall, cut a hole centered between the mounting holes that is large enough to feed the cable through.

4. Insert a Screw Anchor into each mounting hole.

5. If you are feeding the Ethernet cable through the wall or ceiling, do so now and feed it through the Mounting Base.

If not, feed the Ethernet cable through the Mounting Base and place the cable in the Cable Slot.

IMPORTANT: If you are installing your camera outdoors, create a drip loop for the cable below the camera to prevent water ingress.

6. Fasten the Mounting Base to the wall or ceiling using two Self-Tapping Screws.

7. Remove the camera from the Adjustable Base by turning the Camera Ring in the direction shown.

8. Remove the Cable Gland from the Adjustable Base.

9. Feed the Ethernet cable through the Cable Gland and Adjustable Base. Seal the Cable Gland in place by firmly pressing around its edges. Then connect the cable to the Ethernet Port on the camera.

IMPORTANT: For proper weather sealing, the Cable Gland must fit securely within the Adjustable Base when the camera is mounted. Ensure that the Cable Gland is securely seated during installation and cable routing.

10. Connect the camera back to the Adjustable Base by turning the Camera Ring in the direction shown.

11. Orient the camera to the desired position while connecting the Adjustable Base to the Mounting Base.

Note: You will fine-tune and then lock the positioning after you check the camera view in the UniFi Protect software.

12. Proceed to the Connecting Power over Ethernet section.

Pole Mount

To mount the camera on a pole, use two metal straps (not included).

1. Feed the metal straps through the slots on the Pole Mount Bracket.

2. Wrap a metal strap around the pole and tighten it by turning the screw clockwise. Repeat for the second strap.

3. Remove the Mounting Base from the camera by turning the Tilt/Mount Ring counterclockwise.

4. Feed the Ethernet cable through the Mounting Base.

5. Fasten the Mounting Base to the Pole Mount Bracket using two Machine Screws.

6. Remove the camera from the Adjustable Base by turning the Camera Ring in the direction shown.

7. Remove the Cable Gland from the Adjustable Base.

8. Feed the Ethernet cable through the Cable Gland and Adjustable Base. Seal the Cable Gland in place by firmly pressing around its edges. Then connect the cable to the Ethernet Port on the camera.

IMPORTANT: For proper weather sealing, the Cable Gland must fit securely within the Adjustable Base when the camera is mounted. Ensure that the Cable Gland is securely seated during installation and cable routing.

9. Connect the camera back to the Adjustable Base by turning the Camera Ring in the direction shown.

10. Orient the camera to the desired position while connecting the Adjustable Base to the Mounting Base.

Note: Fine-tune and then lock the positioning after you check the camera view in the UniFi Protect software.

Connecting Power over Ethernet

The UVC G4 Pro supports 802.3af and 802.3at, and can be powered by any 802.3af/802.3at compliant switch, such as a UniFi PoE Switch.

Connect the Ethernet cable from the camera directly to a PoE port on the switch.

UniFi Protect

The UniFi Protect auto-management feature should automatically detect your new camera(s). To manage the camera:

1. Log in to UniFi Protect. Enter the username and password credentials used to set up the system and click Submit.

2. Click Add Cameras.

Note: The green number icon on the Add Cameras button will display the number of cameras UniFi Protect has automatically detected.

3. Select the camera you would like to manage. You can rename the camera by typing into the box displaying the device. Click Add Selected Cameras.

4. The camera will appear on the Devices tab. The Camera Details window will be displayed on the right side of the screen. Check the camera view and proceed to the Adjusting the Camera View section.

UniFi Protect App

Download the UniFi Protect app to add this camera to your UniFi Protect system.

Note: When you first launch UniFi Protect, the app will prompt you to enable Bluetooth and other features necessary to provide the best user experience possible. Please allow these features and permissions for proper app functionality.

Adjusting the Camera View

1. Fine-tune the positioning as you check the camera preview in the software.

2. Ensure that the arrow side of the included Tightening Tool faces the camera. Then insert the Tightening Tool between the camera and Adjustable Base.

1. Arrow

3. Fit the Tightening Tool to the camera.

4. Turn the Tightening Tool to tighten the Camera Ring.

5. Move the Tightening Tool to fit the Tilt/Mount Ring.

6. Secure the Tilt/Mount Ring to lock the positioning and complete installation.

Specifications

UVC-G4-PRO

Dimensions|

Ø 86 x 153 mm (Ø 3.39 x 6.02″)
(Without Mounting Plate)

Weight|

700 g (1.54 lb) (Without Mounting Plate)

Enclosure|

PC/TPE/Aluminum Alloy
(ADC-12 + Liquid Coating)

Networking Interface|

(1) 10/100/1000 Ethernet Port

Sensor|

OS08A20, 1/1.8″

Lens|

F 4.24mm – 12.66mm; f/1.53 -f/3.3

LED|

LED Ring

Field of View

Wide
Tele

|

108° (H), 58° (V), 125° (D)
37° (H), 20° (V), 43° (D)

Night Mode|

IR LEDs with Mechanical IR Cut Filter

Video Compression|

H.264

Resolution|

4K Ultra HD (3840 x 2160)

Max. Frame Rate|

24 FPS

Image Settings|

Flip, Brightness, Contrast, WDR, Hue, Infrared,
Sharpness, Saturation, Denoise,
50/60 Hz Flicker Reduction

Management Interface

Managed Mode
Standalone Mode

|

UniFi Protect
Camera Integrated Web UI

Microphone|

Yes

Max. Power Consumption|

12.5W

Power Method|

IEEE 802.3af/at

Power Supply|

802.3af/802.3at or UniFi PoE Switch

Buttons|

Factory Reset Button

Mounting|

Wall, Ceiling, Pole (Kits Included)

Operating Temperature|

-20 to 50° C (-4 to 122° F)

Operating Humidity|

0 to 90% Noncondensing

Weatherproofing|

IP67

Safety Notices

1. Read, follow, and keep these instructions.
2. Heed all warnings.
3. Only use attachments/accessories specified by the manufacturer.

WARNING: This product may become hot during operation. Exercise caution when handling.

WARNING: Do not use this product in a location that can be submerged by water.

WARNING: Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning.

Electrical Safety Information

1. Compliance is required with respect to voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified may result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
2. There are no operator serviceable parts inside this equipment. Service should be provided only by a qualified service technician.

Limited Warranty

ui.com/support/warranty
The limited warranty requires the use of arbitration to resolve disputes on an individual basis, and, where applicable, specify arbitration instead of jury trials or class actions.

Compliance

FCC

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

ISED Canada

CAN ICES-3(A)/NMB-3(A)

This Class A digital apparatus complies with Canadian CAN ICES-003.

CE Marking

CE marking on this product represents the product is in compliance with all directives that are applicable to it.

Australia and New Zealand

Warning: This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may cause radio interference.

RoHS/WEEE Compliance Statement

European Directive 2012/19/EU requires that the equipment bearing this symbol on the product and/or its packaging must not be disposed of with unsorted municipal waste. The symbol indicates that this product should be disposed of separately from regular household waste streams. It is your responsibility to dispose of this and other electric and electronic equipment via designated collection facilities appointed by the government or local authorities. Correct disposal and recycling will help prevent potential negative consequences to the environment and human health. For more detailed information about the disposal of your old equipment, please contact your local authorities, waste disposal service, or the shop where you purchased the product.

Declaration of Conformity

Hereby, UBIQUITI, declares that this UVC-G4-PRO device, is in compliance with the essential requirements and other relevant provisions of Directives 2014/30/EU, 2014/35/EU. The full text of the EU declaration of conformity is available at the following internet address: ui.com/compliance

Online Resources

Support   help.ui.com
Community   community.ui.com
Downloads   downloads.ui.com

UI.COM

Ubiquiti Inc.
685 Third Avenue, 27th Floor
New York, NY 10017
USA

©2018-2019 Ubiquiti Inc. All rights reserved. Ubiquiti, the Ubiquiti U logo, the Ubiquiti beam logo, UniFi, and UniFi Protect are trademarks or registered trademarks of Ubiquiti Networks, Inc. in the United States and in other countries. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc, registered in the U.S. and other countries. Android, Google, Google Play, the Google Play logo and other marks are trademarks of Google, LLC. All other trademarks are the property of their respective owners.

AJ022219

References

• community.ubnt.com
• community.ui.com
• UniFi - Rethinking IT - Ubiquiti
• Ubiquiti - Rethinking IT
• Ubiquiti - Warranty
• UniFi - Rethinking IT - Ubiquiti
• Ubiquiti - Rethinking IT
• ‎UniFi Protect on the App Store
• Ubiquiti - Compliance
• Ubiquiti - Warranty

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