nuwave Medley XL Digital Skillet Owner’s Manual

nuwave Medley XL Digital Skillet

Product Information

The NuWave Medley XL 16 x 12 Digital Skillet is a versatile and innovative cooking appliance designed to provide healthier cooking options. Unlike traditional cookware, this skillet eliminates the need for unwanted fats and oils, making your meals healthier. It features a durable ceramic coating that is stronger and more resistant to abrasions than other non-stick materials. The NuWave Healthy NonStick Medley XL Digital Skillet is built to last and provide many years of satisfaction and enjoyable cooking.

Product Usage Instructions

1. Ensure that you have registered your NuWave Medley XL 16 x 12 Digital Skillet to receive an extended warranty. To register, follow these steps:
2. Using your smartphone or smart device, scan the QR code located on the unit label on the back of the skillet. If you do not have a web-enabled smart device, visit nuwavenow.com/QR and manually enter your unit’s serial number.
3. You will be directed to NuWave’s product registration page with your unit’s unique serial number automatically entered in the appropriate field.
4. Fill out the remaining information and complete the optional survey.
5. Submit your information and wait for a confirmation email containing your extended warranty details.
6. Download a QR code reader app to your mobile device if you don’t already have one. Follow these steps:
7. Open your mobile app store (App Store, Google Play).
8. Search for QR code readers and download one to your phone.
9. Open the QR code reader app and scan the QR code on the back of the skillet to activate it.
10. Make sure to open the QR code reader app each time you want to scan a QR code.
11. Refer to the table of contents in the owner’s manual for detailed instructions on important safeguards, parts & accessories, cleaning & maintenance, troubleshooting, limited warranty, and replaceable parts.
12. Follow the important safeguards listed in the owner’s manual when using the NuWave Medley XL 16 x 12 Digital Skillet. Some key safety precautions include:
    • Read all instructions before use.
    • Do not let the cord hang over the edge of the table or counter or touch hot surfaces.
    • Avoid placing the skillet on or near a hot gas, electric burner, or in a heated oven.
    • Use caution when removing the Base containing hot liquids.
    • Ensure there is at least 3 inches of free space around the skillet and do not place anything on top of it.
    • To disconnect, turn the temperature control OFF, and then remove the plug from the wall outlet.

As a special thank-you for registering your NuWave unit, you’ll automatically receive an additional 3 months added to your limited manufacturer’s warranty!*

All you have to do is follow these simple steps.

1. Using your smartphone or smart device, scan the QR code located on the unit label on the back of the unit.

2. You will be directed to NuWave’s product registration page with your unit’s unique serial number automatically entered in the appropriate field.
   NOTE: If you do not have a web-enabled smart device, simply visit nuwavenow.com/QR and manually enter in your unit’s serial number.

3. Fill out the remaining information and complete the optional survey.

4. Once you submit your information, you will receive a confirmation email containing your extended warranty details.

DOWNLOAD THE QR CODE APP TO YOUR MOBILE DEVICE

1. Open your mobile app store (App Store, Google Play).

2. Search for “QR code readers.”

3. Simply download the QR code reader to your phone, open it, scan the code and you are ready to go.
   NOTE: You may need to open your downloaded QR code reader each time you want to scan a QR code.

INTRODUCTION

• Congratulations on your NuWave Healthy Non-Stick Medley® XL 16” x 12” Digital Skillet purchase! Our mission is to provide products that promote healthy living and improve the quality of your life.
• You now have cookware with Duralon® technology advanced Titanium- and Diamond-Infused Ceramic Non-Stick surface that promotes easy food release and simple cleanups.
• Unlike other traditional cookware, cooking with the NuWave Medley XL 16” x 12” Digital Skillet is healthier because unwanted fats and oils are not necessary.
• Ceramic coating, in general, is stronger and more resistant to abrasions than other non-stick materials.
• Also, other electric skillets may contain chemicals such as perfluorooctanoic acid (“PFOA”), which has been linked to certain types of cancers, or polytetrafluoroethylene (“PTFE”), which may start to degrade at temperatures over 500°F.
• Our NuWave Healthy Non-Stick Medley XL Digital Skillet does not contain either, and has been developed to provide many years of satisfaction and enjoyable cooking!

IMPORTANT SAFEGUARDS

HOUSEHOLD USE ONLY • READ ALL INSTRUCTIONS BEFORE USE
WARNING: When using your unit, basic safety precautions should always be followed:

1. Read all instructions, safeguards, and warnings before using the appliance.
2. Do not touch hot surfaces. Use handles or knobs.
3. To protect against electrical shock, do not immerse cord, plugs, or digital temperature control in water or other liquids.
4. Close supervision is necessary when the Medley is used by or near children. The Medley is not intended for use by children, persons with reduced physical, sensory, or mental capabilities or those with lack of expertise or knowledge of this unit.
5. Unplug the Medley from outlet when not in use and before cleaning. Allow the Medley to cool before cleaning, putting on or taking off parts.
6. Do not operate any appliance with a damaged cord or plug, after the appliance malfunctions, or has been damaged in any manner. Return appliance to the nearest authorized service facility for examination, repair, or adjustment.
7. The use of other accessories that are not intended to be used with the Medley is not recommended. Doing so may damage the Medley and can cause accidents.
8. NOT INTENDED FOR OUTDOOR USE. HOUSEHOLD USE ONLY.
9. Do not let cord hang over edge of table or counter or touch hot surfaces.
10. Do not place on or near a hot gas, electric burner, or in a heated oven.
11. The Medley Base will accumulate hot liquids from cooking. Use extreme caution when removing the Base containing hot liquids.
12. Never put the Medley against the wall or other appliances. There should be at least 3 inches of free space for the back side, left/right sides, and the upper side of the Medley.
13. Do not place anything on top of the Medley.
14. To disconnect, turn the temperature control “OFF”, and then remove plug from the wall outlet.
15. Do not use Medley for other than intended use.
16. Do not clean with metal scouring pads. Pieces can break off the pad and touch electrical parts, creating a risk of electric shock.
17. Use extreme caution when removing or disposing of hot grease.
18. The Medley is not intended to be operated by means of an external timer or separate remotecontrol system.
19. Keep manual handy for future reference.

IMPORTANT SAFEGUARDS

HOUSEHOLD USE ONLY • READ ALL INSTRUCTIONS BEFORE USE
SEE ASSEMBLY INSTRUCTIONS BEFORE USE

Electrical Information
A short power-supply cord (or detachable power-supply cord) is provided to reduce the risk resulting from becoming entangled in or tripping over a longer cord. Longer detachable power-supply cords or extension cords are available and may be used if care is exercised in their use. If a longer detachable power-supply cord or extension cord is used:

1. The marked electrical rating of the extension cord should be at least as great as the electrical rating of the appliance.
2. The longer cord should be arranged so that it will not drape over the countertop or tabletop where it could be pulled on or tripped over unintentionally. The Medley should be operated on a separate electrical outlet from other operating appliances due to wattage limitations. The appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, this plug is intended to fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to modify the plug in any way.
3. If the appliance is of the grounded type, the cord set or extension cord should be a grounding-type 3-wire cord.
   SAVE THESE INSTRUCTIONS
   Read and understand the entire manual before using the Medley.
   NOTICE: THE FAILURE TO FOLLOW ANY OF THE IMPORTANT SAFEGUARDS, ADDITIONAL SAFEGUARDS, OR THE INSTRUCTIONS FOR SAFE USE IS A MISUSE OF YOUR MEDLEY THAT CAN VOID YOUR WARRANTY AND CREATE THE RISK OF SERIOUS INJURY.

DO NOT USE THE MEDLEY FOR ANYTHING OTHER THAN INTENDED USE.
Note: Place the Medley on a surface that is horizontal, even, and stable.
The Medley is intended for normal household use. It is NOT intended to be used in environments such as staff kitchens of shops, offices, farms, or other work environments. It is NOT intended to be used by clients in hotels, motels, bed and breakfasts and other non-residential environments.

ADDITIONAL SAFEGUARDS
WARNING:
All items in the Medley can get very hot during cooking. Please be careful when removing these items from the unit. Always wear oven mitts or use pot holders. Skillet may retain residual heat after food has been removed. Allow everything to cool completely before cleaning.

1. Add only enough oil to coat the bottom of the Medley. Do not use larger amounts of oil.
2. The steam vent on the lid should always be positioned away and at the back of the skillet. Lift the lid from the back to the front to prevent steam burns.
3. Use pot holders to lift lid or move skillet.
4. Do not lift or move skillet while cooking.
5. The display on the temperature control must always show “OFF” before the unit is unplugged.
6. Do not knock or drop the temperature control as this can damage the control. NOTE: Temperature control can be hot.
7. Place the Medley on a stable, level surface.
8. Never use the Medley on a flammable surface (e.g., tablecloth, carpet, etc.).
9. Maintain a minimum distance of 3-5 inches from walls and other objects, appliances, etc.
10. Ensure that the power cable is not compressed beneath the Medley.
11. The power cable must not come into contact with sharp edges.
12. Before using the Medley, confirm that the outlet’s voltage supply meets the unit’s voltage needs. Failure to do so may result in damage to the Medley, physical damage, or bodily harm.
13. In the event the Medley is damaged, immediately disconnect from the power supply.

PARTS & ACCESSORIES

1. Glass Lid
   Part #: 32741

2. Base
   Part #: 32740
   Digital Temperature

3. Control
   Part #: 32742

To order parts and accessories, call Customer Service at: 1-877-689-2838 or email at help@nuwavenow.com. You may also order online at www.nuwavenow.com.
Please provide the correct item name and number to ensure that your order is processed accurately.

INSTRUCTIONS

1. Carefully unpack the skillet. Make sure the support legs are securely in place.
2. Rinse the skillet base and glass lid in warm, soapy water. Rinse well and dry thoroughly.
3. Place skillet base on a clean, flat, dry surface.
4. Place the lid on top of the base according to directions.
5. Insert temperature control into the receptacle located on the side of the unit. Facing upwards only.
6.  Plug in the unit.
7. Your Medley Digital Skillet is now ready for use.

DIGITAL TEMPERATURE CONTROL INSTRUCTIONS
Insert temperature control into the receptacle located on the side of the unit. Once the cord is plugged in, the screen will display “OFF” until you turn on the unit.

MAKE SURE THE DIGITAL TEMPERATURE CONTROL IS SECURELY INSERTED BEFORE PLUGGING THE CORD INTO AN ELECTRICAL OUTLET.

•   ON: Push in the dial once. “350” will be displayed and will flash, indicating the unit is preheating to 350°F. Once the unit has reached the set temperature, the display will stop flashing.
• OFF: Push and hold the knob/ dial in for 2 seconds until the display shows “OFF”.

Temperature Setting

• To adjust the temperature, turn the dial to the right or left (up/ down) to increase or decrease the temperature.
• Temperature can be adjusted in 5-degree increments between 100ºF and 425ºF.

Time Setting

•  Push the knob once. “0:30” (30 minutes) will be displayed as the default.
• To adjust the time, turn the dial right or left (up/down) (b).
• Time can be adjusted in 1-minute increments. Minimum “0:01” (1 minute) up to “9:59” (9 hours and 59 minutes).
  Note: Time and temperature can be adjusted anytime during the cooking process.
  WARNING
  While the Medley is in operation, do not touch the appliance’s surface as it may become very hot, leading to the risk of burns. Digital temperature control may retain residual heat after it has been removed.

Caution: Do not submerge the Control in water or clean in a dishwasher. Wipe with damp cloth.

CLEANING & MAINTENANCE

CAUTION: To prevent personal injury or electric shock, unplug first, and ALWAYS remove the digital temperature control BEFORE cleaning. Do not immerse temperature control, cord, or plug in water or other liquids.

1. Push in the knob on the temperature control and hold for 2 seconds until “OFF” is displayed, and then unplug from outlet.
2. Allow the Medley to cool before cleaning.
3.  Once unit has cooled, remove the digital temperature control.
4. The temperature control should not be immersed in water or other liquids. Remove and wipe down with a clean, slightly damp cloth.
5. To clean the skillet, first remove excess food and oil with a clean cloth. Wash with warm soapy water, using a non-abrasive cloth.
6. Dry thoroughly before each use, including the area surrounding the digital control receivers.
   NOTE: DO NOT USE HARSH ABRASIVES. THE SKILLET AND ALL REMOVABLE PARTS ARE NOT DISHWASHER SAFE.

TROUBLESHOOT GUIDE

Er1

| Digital Temperature Control not properly connected to the unit.

Er2

| Probe short Circuit.

Contact Customer Service Department at 1-877-689-2838 or help@nuwavenow.com.

Er3

| Temperature Sensor overheated. Turn unit off to cool. If the unit is not working after it cools down, contact Customer Service.

The Skillet is not turning on or working.

1. The unit is not plugged in.
2. Did not press “ON/OFF” button.
3. Insert the Digital Temperature Control properly into the unit.

The ingredients are not completely cooked.

1. The cooking temperature is too low.
2. The cooking time is too short.
3.  Set to cook for a longer time.

White smoke is coming out of the product.

1. You are frying greasy foods. The skillet may contain greasy residue from previous uses.
2. When preparing greasy ingredients, large amounts of oil can cause smoke. Oil can produce white smoke and might become hotter than usual. This will not affect the final cooking result.
3. Clean the skillet properly after each use.

TROUBLESHOOT GUIDE

THE MANUFACTURER WARRANTS

• The Medley®, including the Base, Lid, and Digital Temperature Control are to be free from manufacturer defects.
• All electrical components are warranted for 1 year from the date of purchase, under normal household use, and when operated in accordance with the Manufacturer’s written instructions. The Manufacturer will provide the necessary parts and labor to repair any part of the Medley® at NuWave LLC Service Department. After the expiration of the warranty, the cost of the labor and parts will be the responsibility of the owner.

THE WARRANTY DOES NOT COVER
The Limited Warranty is voided if repairs are made by an unauthorized dealer or the serial number data plate is removed or defaced. Normal deterioration of finish due to use or exposure is not covered by this Warranty. This Limited Warranty does not cover failure, damages or inadequate performance due to accident, acts of God (such as lightning), fluctuations in electric power, alterations, abuse, misuse, misapplications, corrosive-type atmospheres, improper installation, failure to operate in accordance with the Manufacturer’s written instructions, abnormal use or commercial use. NuWave LLC reserves the right to void the Limited Warranty, where allowable by law, for products purchased from an unauthorized dealer.

TO OBTAIN SERVICE

The owner shall have the obligation and responsibility to: pay for all services and parts not covered by the warranty; prepay the freight to and from Service Department for any part or system returned under this warranty; and carefully package the product using adequate padding material to prevent damage in transit. The original container is ideal for this purpose. Include in the package the owner’s name, address, daytime telephone number, a detailed description of the problem, and your “RGA number.” (Call 1-877-689-2838) or email help@ nuwavenow.com to obtain the RGA number (Return Goods Authorization number). Provide the cooking system model & serial number and proof of date of purchase (a copy of the receipt) when making claims under this warranty.

MANUFACTURER’S OBLIGATION

• The Manufacturer’s obligation under this Limited Warranty is limited, to the extent allowable by law, to repairing or replacing any part covered by this Limited Warranty which upon examination is found to be defective under normal use.

• The Limited Warranty is applicable only within the continental United States and only to the original purchaser of the manufacturer’s authorized channels of distribution. THE LIMITED WARRANTY MAY NOT BE ALTERED, VARIED OR EXTENDED EXCEPT BY A WRITTEN INSTRUMENT EXECUTED BY THE MANUFACTURER. THE REMEDY OF REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS LIMITED WARRANTY IS EXCLUSIVE. IN NO
  EVENT SHALL THE MANUFACTURER BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES TO ANY PERSON, WHETHER OR NOT OCCASIONED BY NEGLIGENCE OF THE MANUFACTURER, INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, COSTS OF SUBSTITUTION, PROPERTY DAMAGE, OR OTHER MONEY LOSS.

• Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation exclusions may not apply. This Limited Warranty gives specific legal rights, and there may also be other rights which vary from state to state. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED ABOVE, THE MANUFACTURER MAKES NO WARRANTIES EXPRESSED OR IMPLIED ARISING BY LAW OR OTHERWISE, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO ANY OTHER PERSON. READ YOUR OWNER’S MANUAL. IF YOU STILL HAVE ANY QUESTIONS ABOUT OPERATION OR WARRANTY OF THE PRODUCT, PLEASE CONTACT NUWAVE LLC.

LIMITED WARRANTY

DISPUTE RESOLUTION PROCEDURE. For disputes relating to use of the website or use or purchase of a NuWave product or service (collectively “Disputes”), you agree to first contact NuWave LLC at (877) 689-2838 (phone), (847) 367-5486 (facsimile), or legal@nuwavenow.com (email). If we cannot resolve your dispute informally, any and all disputes shall be submitted to final and binding arbitration. You may start the arbitration process by submitting in writing a demand to the American Arbitration Association (“AAA”) and sending a copy to NuWave. NuWave will pay all filing costs. A single arbitrator of the AAA will conduct the arbitration in a location convenient to you or by phone. The arbitrator’s award will be binding and may be entered as a judgment in a court of competent jurisdiction. The arbitration will be conducted in accordance with the provisions of AAA’s Commercial Arbitration Rules and Mediation Procedures in effect at the time of submission of your demand for arbitration. See https://www.adr.org/sites/default/files/CommercialRules_Web.pdf. Except as may be required by law as determined by an arbitrator, no party or arbitrator may disclose the existence, content, or results of any arbitration hereunder without prior written consent of both parties.

• WAIVER OF RIGHT TO SUE. By agreeing to arbitration you understand that, to the maximum extent permitted by law, you are agreeing to waive your right to file suit in any court, to a court hearing, judge trial, and jury trial.
• CLASS ACTION WAIVER. To the maximum extent permitted by law you expressly agree to refrain from bringing or joining any claims in any representative or class-wide capacity, including but not limited to, bringing or joining any claims in any class action or class-wide arbitration.
• `OPT OUT PROCEDURE. To opt out of arbitration you must contact NuWave. To request to opt out of arbitration contact us at legal@nuwavenow.com (email), NuWave LLC, 1795 N. Butterfield Road, Libertyville, IL 60048, U.S.A., (847) 367-5486 (fax), or (877) 689-2838 or (224) 206-3019 (phone). You will have thirty (30) days from the date of product delivery to opt out of arbitration with respect to any dispute arising out of or relating to use or purchase of any NuWave product. If more than 30 days have passed you are not eligible to opt out of arbitration and will have waived your right to sue or participate in a class action with respect to the dispute arising out of your purchase or use of a NuWave product. For any dispute arising out of your use of NuWave’s website, you have thirty (30) days from the date you provided information to the website to opt out of arbitration. If more than 30 days have passed you are not eligible to opt out of arbitration and you will have waived your right to sue and participate in a class action with respect to the dispute arising out of your use of NuWave’s website.
• SOME MATTERS ARE NOT SUBJECT TO ARBITRATION. Notwithstanding the foregoing, the following shall not be subject to arbitration and may be adjudicated only in the state and federal courts of Illinois: (i) any dispute, controversy, or claim relating to or contesting the validity of our intellectual property rights and proprietary rights, including without limitation, patents, trademarks, service marks, copyrights, or trade secrets; (ii) an action by a party for temporary, preliminary, or permanent injunctive relief, whether prohibitive or mandatory, or other provisional relief; or (iii) interactions with governmental and regulatory authorities. You expressly agree to refrain from bringing or joining any claims in any representative or class-wide capacity, including but not limited to, bringing or joining any claims in any class action or any class-wide arbitration.

READ YOUR OWNER’S MANUAL
If you still have any questions about operation or warranty of the product, please contact NuWave LLC at: 1-877-689-2838 or email help@nuwavenow.com.

LIMITED WARRANTY

ABOUT COMPANY

• Model: 31825
• 120V, 60Hz, 1500 Watts
• For patent information please go to: www.nuwavenow.com/legal/patent
• Designed & Developed in USA by: NuWave LLC
• 1795 N. Butterfield Road
• Libertyville, IL 60048, U.S.A.
• Customer Service:
  • 1-877-689-2838
  • help@nuwavenow.com
• Made in China
• ©2020 NuWave LLC • All Rights Reserved.

References

• NuWave® Official Site
• NuWave
• NuWave® Official Site

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