nuwave 28202 High Performance Digital Blender Owner’s Manual

June 6, 2024
nuwave

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nuwave 28202 High Performance Digital Blender

nuwave 28202 High Performance Digital Blender

Welcome to the NuWave® Family!
Congratulations on your NuWave® Infinity™ Blender! We’re incredibly excited for you as you begin your healthy home cooking journey with your new Infinity™ Blender.
We want to make sure you get the most out of your Infinity™ Blender cooking experience, so we have provided detailed instructions here in this manual for you to know all the ins and outs to be a successful NuWave® home cook. We have also included a handy Quick Start Guide and Recipe Book which contains details on all of the preset recipes written and developed by our team of talented chefs that are already programmed into your Infinity™ Blender.
We want every step of your NuWave® experience to be as easy and rewarding as possible, so if you have any questions, comments, or concerns, please don’t hesitate to contact our Customer Service by calling 1-877-689-2838help@nuwavenow.com (Mon-Fri 7:30am-4:30pm CST).

Connect with us!

nuwavenow

Visit nuwavenow.com to see our other NuWave products and accessories.

As a special thank-you for registering your NuWave® Infinity™ Blender, you’ll automatically receive an additional 12 months added to your limited manufacturer’s warranty!*
All you have to do is follow these simple steps.

  1. Using your smartphone or smart device, scan the QR code located on the back of the Infinity™ Blender.

  2. You will be directed to NuWave’s product registration page with your Infinity™ Blender’s unique serial number automatically entered in the appropriate field.
    NOTE: If you do not have a web-enabled smart device, simply visit nuwavenow.com/ QR and manually enter in your Infinity™ Blender’s serial number.

  3. Fill out the remaining information and complete the optional survey.

  4. Once you submit your information, you will receive a confirmation email containing your extended warranty details.

Register your product within 1 year of the date of purchase for a free 12-month extension of your limited warranty.

DOWNLOAD THE QR CODE APP TO YOUR MOBILE DEVICE

  1. Open your mobile app store (App Store, Google™ Play).
  2. Search for “QR code readers.” QR code readers
  3. Simply download the QR code reader to your phone, open it, scan the code and you are ready to go.

NOTE: You may need to open your downloaded QR code reader each time you want to scan a QR code.

IMPORTANT SAFEGUARDS

HOUSEHOLD USE ONLY • READ ALL INSTRUCTIONS BEFORE USE

WARNING: When using the Infinity™ Blender, basic safety precautions should always be followed:

  1. To protect against risk of electrical shock, do not immerse Blender Base, cord, plug, or any part of the main unit in water or any other liquids.

  2. Close supervision is necessary when any appliance is used near children. The Infinity™ Blender is not intended for use by children, persons with reduced physical, sensory, or mental capabilities or those with lack of expertise or knowledge of this unit.

  3. Avoid contact with moving parts.

  4. Do not operate the Infinity™ Blender with a damaged cord or plug, if the appliance malfunctions, is dropped, or damaged in any manner. Contact Customer Service at 1-877-689-2838 or email help@nuwavenow.com for information on examination, repair, or adjustment.

  5. NOT INTENDED FOR OUTDOOR USE. FOR HOUSEHOLD USE ONLY. This appliance is intended for normal household use. It is not intended to be used in environments such as staff kitchens/cafeterias in shops, offices, farms, or other work environments, nor is it intended to be used by guests in hotels, motels, bed and breakfasts, or any other non-residential environments.

  6. Do not let cord hang over the edge of table or counter. Do not let cord contact hot surfaces, including from a stove.

  7. Discard the protective plastic covering the power plug before use.

  8. Do not place on or near a hot gas or electric burner, or in a heated oven or on a stovetop.

  9. Keep hands, utensils, and foreign objects out of the Jar while blending to reduce the risk of severe injury to persons or damage to blender.
    A scraper may be used, but only when blender is NOT running.

  10. CAUTION! Blades are sharp. Handle blender carefully. Do not handle blades.

  11. ALWAYS operate the blender with the Lid and Jar correctly in place. The Plunger Lid should be firmly closed with the dot properly lined up with the handle.

  12. Alteration or modification of any part of the blender or the use of attachments not recommended by the manufacturer may cause fire, injury, or damage to property.

  13. Do not use the unit for other than its intended use.

  14. Do not add hot or boiling liquids to Jar.

  15. NEVER knock the Jar against any surface to loosen stuck-on ingredients. Always remove the Jar from the Infinity™ Blender Pro Plus’ Base first, then use a rubber spatula to remove the stuck-on ingredients from bottom of the Jar. Do not use metal utensils as doing so can damage the Jar.

  16. Do not shake or rattle Jar while in use.

  17. Never remove Jar before the Infinity Blender™’s blades have come to a complete stop.

  18. First turn off then unplug the Infinity™ Blender from outlet when not in use, before putting on or taking off parts, and before cleaning.

  19. Keep manual handy for future reference.

ADDITIONAL SAFEGUARDS

SEE CLEANING & MAINTENANCE BEFORE USE

Electrical Information
A short power-supply cord is provided to reduce the risk resulting from becoming entangled in or tripping over a longer cord. Longer detachable power- supply cords or extension cords are available and may be used if care is exercised in their use. If a longer detachable power-supply cord or extension cord is used:

  1. The marked electrical rating of the extension cord should be at least as great as the electrical rating of the appliance.

  2. The longer cord should be arranged so that it will not drape over the countertop or tabletop where it could be pulled on or tripped over unintentionally. The Infinity™ Blender should be operated on a separate electrical outlet from other operating appliances due to wattage limitations.
    The appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, this plug is intended to fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to modify the plug in any way.

  3. If the appliance is of the grounded type, the cord set or extension cord should be a grounding-type 3-wire cord.

SAVE THESE INSTRUCTIONS

Read and understand the entire manual before using the Infinity™ Blender.
DO NOT USE THE INFINITY BLENDER™ FOR OTHER THAN ITS INTENDED USE.
Note: Put the Infinity™ Blender on a surface that is horizontal, even, and stable. This appliance is intended for normal household use. It is not intended to be used in environments such as staff kitchens/cafeterias of shops, offices, farms, or other work environments, nor is it intended to be used by clients in hotels, motels, bed and breakfasts, and non-residential environments.

NOTICE: THE FAILURE TO FOLLOW ANY OF THE IMPORTANT SAFEGUARDS, ADDITIONAL SAFEGUARDS, OR THE INSTRUCTIONS FOR SAFE USE IS A MISUSE OF YOUR INFINITY™ BLENDER THAT CAN VOID YOUR WARRANTY AND CREATE THE RISK OF SERIOUS INJURY.

WARNING
In case of malfunctions, immediately unplug and contact Customer Service Department 1-877-689-2838 (Mon – Fri 7:30am to 4:30pm CST) • help@ nuwavenow.com

  1. Do not place the Infinity™ Blender close to flammable materials, heating units, or wet environments.

  2. It is normal for some smoke to escape the Infinity™ Blender when blending for the first time.

  3. If a lot of smoke is escaping from the air vent during operation, unplug the Infinity™ Blender immediately and contact Customer Service.*

  4. DO NOT remove the blades in any way or attempt to remove for cleaning.

  5. Extreme caution must be exercised when operating the Infinity Blender™ or any other appliance.

  6. Do not move the Infinity™ Blender while in operation. Only after the Infinity™ Blender has finished blending and has completely cooled should moving be attempted.
    Always wait for the Infinity™ Blender to cool down prior to handling it.

  7. Children should be supervised to ensure that they do not play with the Infinity™ Blender.

  8.  If any trouble arises during operation, service MUST be done by NuWave® LLC or authorized by the manufacturer for repairs.

  9. Do not disassemble the Infinity™ Blender or replace any parts without prior written consent from the manufacturer.

  10. Do not use metal utensils as this can damage the Jar.

  11. Make sure the Infinity™ Blender is always clean prior to use.

  12. Turn power off and unplug Infinity™ Blender blender BEFORE touching movable parts or reaching in with a utensil. Turn power OFF and unplug when Infinity™ Blender is unattended.

  13. Do not operate Infinity™ Blender if abnormal sounds or motion is detected. If a hard or foreign object comes into contact with blades in Jar, do not serve.

  14. Inspect the Infinity™ Blender’s blade assembly after each use, and if there are loose, damaged, or missing parts, contact Customer Service at 1-877-689-2838 or email help@ nuwavenow.com.

  15. Always use extreme caution when inspecting or maintaining the Infinity™ Blender or any appliance.

  16. The Infinity™ Blender is not intended to be operated by means of an external timer or separate remote-control system.

*Customer Service Department: 1-877-689-2838 (Mon – Fri 7:30am to 4:30pm CST) • help@nuwavenow.com

CAUTION Never use the Infinity™ Blender’s blade assembly with loose, damaged, or missing parts.

PARTS & ACCESSORIES

nuwave 28202 High Performance Digital Blender FIG 2

To order replaceable parts head over to Replaceable Parts section and then NuWaveNow.com.

ASSEMBLY GUIDE

nuwave 28202 High Performance Digital Blender FIG 3

Plunger Lid Assembly

  1. Line up red dot on the Lid with the handle.
  2. Push down on the Lid until it sits firmly in place.
  3. The Lid Lock has two Lock Hooks that will lock the Lid in place. Make sure the two Lock Hooks line up with the Jar Tabs.
  4. Turn the Lid Lock clockwise to close and lock.
  5. To unlock, turn the Lid Lock counterclockwise.

CAUTION Make sure all parts are securely attached.
WARNING: As with most electrical appliances, electrical parts are live even when the Infinity™ Blender is off. Make sure the Infinity™ Blender is unplugged when assembling.

Using the Plunger
Remove the Plunger Cap from the Plunger Lid before inserting the Plunger. The Plunger Lid is designed with the hole opening so that the Plunger does not come into contact with blades when moving ingredients around. When not using the Plunger, place the Plunger Cap in the Plunger Lid by pressing down.nuwave 28202 High Performance Digital Blender FIG
4

QUICK START

nuwave 28202 High Performance Digital Blender FIG 5

Blending times and speeds can be adjusted before and during the blending process. Press the up and down arrows or turn the dial to set or adjust.
Turn the Infinity™ Blender ON and OFF.
Turn the red main Base Power Switch ON. Switch is located on the right side of Blender Base. Press Power button once to turn your Infinity™ Blender on. Press the Power button again and press the red main Base Power Switch OFF to turn your Infinity Blender™ off.
Start blending. The LED display will show the default time for your selected setting.
Turn the dial to choose your appropriate blending function. Press Start/Pause to start blending. Press Start/Pause again to stop blending.

Note: Do not fill Jar above ¾ capacity. For best results, do not fill more than 1.5 liters (51 fl oz) of liquid. Refer to “Instructions” for more.
Set your time. Press the up and down arrows to increase or decrease the time on the display.
Times are displayed in minutes and seconds. Adjustments can be made on all settings.

NOTE: When blending for a long period of time liquids may become hot and steam may escape from the Plunger Cap.

Use the numbered settings. Default time is 3 min.
For standard blending you can select from one of the numbered speed settings between 1 and 10. Adjust to desired time, then press Start/Pause to begin blending.

Note: The lowest setting is #1 (5,000 RPM). The highest setting is #10 (17,000 RPM).
Icon settings are for specialized blending tasks. Each icon setting has default time and RPM built in.
Turn the dial to desired icon setting and press Start/Pause to begin blending.

Note: Always start with cold liquids when blending. DO NOT add hot liquids to the Infinity™ Blender.

Cleaning your Infinity™ Blender Jar:
Add water and 1-2 drops of liquid dish soap to your Jar, place on the Base, and close the Lid. Turn the dial to Clean. 00:15 will be shown on the LED display. Adjust the time if desired, and then press Start/Pause. Once finished, remove the Jar, rinse thoroughly, and dry before using.

Note: For detailed instructions on cleaning refer to “Cleaning & Maintenance.”

INSTRUCTIONS

Getting Started
  1. Turn the red main Base Power Switch ON. Switch is located on the right side of Blender Base.
    • The Power button will flash.

  2. Press Power button once to turn your Infinity™ Blender on. The LED display will show the default time for the selected setting.

  3. Turn the dial to choose your appropriate blending function.

  4. Press Start/Pause to start blending.

  5. Press Start/Pause again to stop blending.

  6. Press the Power button again and press the red main Base Power Switch OFF to turn your Infinity™ Blender off.

Time Setting

Press the up and down arrows on your Infinity™ Blender to increase or decrease the time on the display.

  • Times are displayed in minutes and seconds.
  • Blending times can be adjusted when using any setting.

Example:
Press Power button. Turn dial to Ice. 00:15 (15
seconds) will be displayed. Press up and down arrows to adjust the time. Press Start/Pause.
Numbered Settings
For standard blending you can select your blending speed from one of the numbered settings from 1 to 10.

  1. Turn the dial to your desired settings from 1 to 10.
  2. Adjust the time, if desired, then press Start/Pause to begin blending at your selected setting.
  3. Adjust the number setting using the dial at any point while blending, if needed.

Pulse Function
The Infinity™ Blender offers two Pulse functions where the power settings are fully adjustable.

  1. Press Pulse 1 for short bursts of blending at low power (25%Power).
  2. Press and hold Pulse 1 for continuous blending. Once the button is released, blending will end.
  3. The display will show the default time for the function you have selected. Once the button is released, blending will end.
  4. The percentage of power used can be adjusted by holding Pulse 1 and rotating the dial.
  5. The percentage will change in 10% increments. Hold the Up and Down buttons to move percentage points faster.
  6.  Press Pulse 2 for short bursts of blending at high power (100%Power).
  7. Press and hold Pulse 2 for continuous blending. Once the button is released, blending will end.
  8. The display will show the default time for the function you have selected. Once the button is released, blending will end.
  9. The percentage of power used can be adjusted by holding Pulse 2 and rotating the dial.
  10. The percentage will change in 10% increments. Hold the Up and Down buttons to move percentage points faster.

Icon Settings
For more specialized blending tasks you can select one of the preset icons with the dial. Each icon setting has a default time and RPM built into your Infinity™ Blender.nuwave 28202 High Performance Digital Blender FIG
6

  1. Turn the dial to your desired icon setting. The LED display will show the default time.
  2. Adjust the time, if needed, then press Start/Pause to begin blending at your selected setting.
  3. If desired, increase or decrease time at any point while blending.

*Notes:

  • When blending for a long period of time, steam may escape from Plunger Cap.
  • Always start with cold liquids when blending. DO NOT add hot liquids to the blender.
  • Do not fill the Jar above ¾ capacity. For best results, do not fill more than 1.5 liters (51 fl oz) of liquid.

CLEANING & MAINTENANCE

Icon| Default Min. : Sec.| Min. Sec.| Max. Min.| Notes
---|---|---|---|---
**1-10*| 03:00| 00:05| 05:00| Adjustable speed
   
Ice| 00:15| 00:05| 02:00| Ice-based drinks
  
Smoothie| 00:35| 00:05| 02:00| Frozen drinks
  
Sorbet| 00:30| 00:05| 02:00| Frozen desserts
   
Nuts| 01:30| 00:05| 02:00| Jams and spreads
  
Soup| 03:00| 00:05| 05:00| Soup and hot chocolate
 
Clean | 00:15| 00:05| 02:00| Self-cleaning

Tips for Cleaning Your Infinity™ Blender Jar:

  • Add water and 1-2 drops of liquid dish soap to your Jar, place on the Base, and close the Lid.
  • Turn the dial to Clean. 00:15 will be displayed. Adjust the time, if desired, then press Start/Pause.
  • Once finished, remove the Jar, rinse thoroughly, and dry before using.

For detailed instructions on cleaning your Infinity™ Blender see Cleaning and Maintenance.

CAUTION
Moving parts may become hot with extended use. DO NOT TOUCH.
The power cord needs to be unplugged from the power source before inserting or removing any parts or attachments and before cleaning.

Before First Use
Wash all removable parts in warm, soapy water or in the dishwasher, top rack only. The Jar can be washed using the Clean function. See “Instructions” for details.

Lid Seal Ring Assembly
It may be necessary to remove the Lid Seal Ring for occasional cleaning or to replace the part if it becomes worn or damaged. To assemble:

  1. Line the inside of the Lid Seal Ring into the rim.
  2. Press the Seal Ring into the rim to ensure it is properly sealed.
  3. Make sure the lower part of the Seal Ring lines up with the bottom side of the rim.

nuwave 28202 High Performance Digital Blender FIG 8

TROUBLESHOOTING GUIDE

Silicone Pad Removal
It may be necessary to remove the Silicone Pad for occasional cleaning or to replace the part if it becomes worn or damaged. To remove:

  1. Lift up one corner of the Silicone Pad.
  2. The Silicone Pad is tightly secured so make sure to carefully pull out the Pad until it is removed.

Silicone Pad Cleaning
The Silicone Pad is dishwasher-safe, top rack only. It can only be hand washed with warm soapy water.

The Infinity™ Blender was engineered with an automatic shut-off feature to prevent overheating during use. If the Infinity™ Blender shuts off to cool itself down, an odor may be detected. Unplug the Infinity™ Blender and wait for it to completely cool down. To prevent overheating, do not process at speeds not recommended.

The Infinity™ Blender is not turning on or working.

  1. Plug may not be in the outlet. Plug in the Infinity™ Blender into an appropriate power source.
  2. The Red Power Switch on right side of Base may not be on. Check to see if the Power Switch is on.

The Infinity™ Blender does not work when plugged in and Power button and Power Switch are both ON.
The Lid is not on the Jar properly. Line up red dot on top of the Lid with the Jar’s handle and press the Lid down firmly to secure onto the Jar.
The Infinity™ Blender is not running at a high enough speed for the recipe.

  1. The Dial is not on the correct setting. Turn the Dial to proper setting based on the recipe.
  2. The Jar is overloaded. Reduce the amount of your ingredients.

The Infinity™ Blender becoming clogged and not operating efficiently.

  1. Certain ingredients can cause clogging. When using the Plunger Lid, remove the Plunger Cap from the Lid and insert the Plunger through hole.
    Press the ingredients down and around until mixture loosens around the bottom of the Jar.

  2. The ingredient amounts higher than specified are being used. Do not fill the Jar above ¾ capacity (1.5 liters, 51 fl oz).

  3. Large pieces of ice are not mixing properly. Use smaller pieces of ice.

The blended mixture has lumps or the texture is not even.

Air pocket has formed (cavitation) and mixture is too cold or has solidified in areas, and the blades are spinning in cavity. Increase the temperature by reducing ice in the recipe.

Noises or motions unusual for the normal operation of the Infinity™ Blender are detected.

  1. The Blade assembly may be loose, missing a part, or possibly damaged. Turn the Infinity™ Blender OFF and unplug immediately. DO NOT disassemble the Blade assembly.
    Call Customer Service: 1- 877-689-2838 or email help@nuwavenow.com.

  2. Foreign objects from ingredients may have been put into the Jar and are making unusual sounds. Prior to adding your ingredients to the Jar and blending,
    clean fruits/other ingredients and remove all debris or any objects.

Er1

| The NTC Temperature Sensor has short circuted. Contact NuWave Customer Service 1-877-689-2838 or help@nuwavenow.com.
---|---

Er2

| The NTC Temperature Sensor is open. Contact NuWave Customer Service 1-877-689-2838

or help@nuwavenow.com.

Er3

| The NTC Sensor has overheated. Turn the Infini- ty™ Blender off and allow it to cool. If the Infinity™ Blender is not working after it cools down, Contact NuWave Customer Service 1-877-689-2838 or help@nuwavenow.com.

LIMITED WARRANTY

The NuWave® Infinity™ High-Performance Blender

THE MANUFACTURER WARRANTS
The NuWave® Infinity™ High-Performance Blender is warranted to be free from manufacturer defects. This Warranty covers original owner of this Blender for personal household use only. This Warranty does not apply to products used for commercial, rental or resale purposes. The Infinity Blades, Bearings, Motor Blender Base, Blender Jar, Lid and Plunger are warranted for the lifetime of the unit under normal household use, and when operated in accordance with the Manufacturer’s written instructions. The NuWave® Infinity™ High-Performance Blender is warranted for household use only and not intended for commercial use. The Manufacturer will provide the necessary parts and labor to repair any part of the NuWave® Infinity™ High-Performance Blender at NuWave, LLC Service Department. Should the warranty be voided for any reason, the cost of the labor and parts will be the responsibility of the owner.
Customer must register their NuWave® Infinity™ High-Performance Blender within six (6) months of purchase date to be eligible for warranty coverage. Customer can register by scanning the QR code on the back of the unit, or by visiting www.nuwavenow.com/qr. If customer fails to register their unit within 6 months of purchase, the warranty will be voided.

THE WARRANTY DOES NOT COVER
The Limited Warranty is voided if repairs are made by an unauthorized dealer and/or the serial number data plate is removed and/or defaced. Normal fading or discoloration of the product caused by exposure to sunlight or chemicals such as ammonia, laundry detergent, or household bleach is not covered by this Warranty. This Limited Warranty does not cover failure, damages or inadequate performance due to accident, acts of God (such as lightning), fluctuations in electric power, alterations, abuse, misuse, misapplications, corrosive-type atmospheres, failure to operate in accordance with the Manufacturer’s written instructions, abnormal use or commercial use. The Limited Warranty is voided if, e.g., items that are not food or drink are blended inside the unit. Damages caused by improper use, including without limitation removing the jar while the motor is operating, are not covered by the Limited Warranty. NuWave, LLC reserves the right to void the Limited Warranty, where allowable by law, for products purchased from an unauthorized dealer or if sold or transferred by the original owner.

TO OBTAIN SERVICE
The owner shall have the obligation and responsibility to: pay for all services and parts not covered by the warranty; prepay the freight to and from Service Department for any part or system returned under this warranty; and carefully package the product using adequate padding material to prevent damage in transit. The original container is ideal for this purpose. Include in the package the owner’s name, address, daytime telephone number, a detailed description of the problem, and your “RGA number.” Call 1-877-689-2838 or email help@nuwavenow.com to obtain the RGA number (Return Goods Authorization number). Provide the system model & serial number and proof of date of purchase (a copy of the receipt) when making claims under this warranty.

MANUFACTURER’S OBLIGATION
The Manufacturer’s obligation under this Limited Warranty is limited, to the extent allowable by law, to repairing or replacing any part covered by this Limited Warranty which upon examination is found to be defective under normal use. The Limited Warranty is applicable only within the continental United States and only to the original purchaser of the manufacturer’s authorized channels of distribution. THE LIMITED WARRANTY MAY NOT BE ALTERED, VARIED OR EXTENDED EXCEPT BY A WRITTEN INSTRUMENT EXECUTED BY THE MANUFACTURER. THE REMEDY OF REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS LIMITED WARRANTY IS EXCLUSIVE. IN NO EVENT SHALL THE MANUFACTURER BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES TO ANY PERSON, WHETHER OR NOT OCCASIONED BY NEGLIGENCE OF THE MANUFACTURER, INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, COSTS OF SUBSTITUTION, PROPERTY DAMAGE, OR OTHER MONEY LOSS.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation exclusions may not apply. This Limited Warranty gives specific legal rights, and there may also be other rights which vary from state to state. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED ABOVE, THE MANUFACTURER MAKES NO WARRANTIES EXPRESSED OR IMPLIED ARISING BY LAW OR OTHERWISE, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO ANY OTHER PERSON. READ YOUR OWNER’S MANUAL. IF YOU STILL HAVE ANY QUESTIONS ABOUT OPERATION OR WARRANTY OF THE PRODUCT, PLEASE CONTACT NUWAVE, LLC.

READ YOUR OWNER’S MANUAL
If you still have any questions about operation or warranty of the product, please contact NuWave, LLC at: 1-877-689-2838 or email help@nuwavenow.com.

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