i-tec C31HDMIDPDOCKPD100UK USB-C HDMI DP Docking Station User Guide

: June 12, 2024
: i-tec

Table of Contents

i-tec C31HDMIDPDOCKPD100UK USB-C HDMI DP Docking Station
Product Information
Product Usage Instructions
Driver Installation
Quick Start
GLOSSARY
SPECIFICATION
DESCRIPTION
SYSTEM REQUIREMENTS
SAFETY INSTRUCTIONS
FCC COMPLIANCE STATEMENT
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

i-tec C31HDMIDPDOCKPD100UK USB-C HDMI DP Docking Station

i-tec-C31HDMIDPDOCKPD100UK-USB-C-HDMI-DP-Docking-Station-
PRODUCT

Product Information

Product Name: USB-C HDMI DP Docking Station with Power Delivery
Features: 1x 4K HDMI, 1x 4K DisplayPort, 1x Gigabit LAN, 1x USB-C Data, 3x USB-A 3.0, 2x USB-A 2.0, 1x Audio+Mic, 1x USB-C Power Delivery + Data
Model Number: C31HDMIDPDOCKPD
Manufacturer: i-tec
Website: www.i-tec.pro/en

Product Usage Instructions

System Requirements

Hardware Requirements: Device with a free USB-C orThunderboltTM 3 port
Requirements for Power Delivery feature: Device with a free USB-C or ThunderboltTM 3 port with Power Delivery support.
Operating System: Windows 10, macOS*, and Linux with the latest updates

Driver Installation

Windows 10: After connection, the drivers for the docking station are installed automatically on the system. Before installation, make sure that your system has installed the latest drivers for your device and updated BIOS.
macOS X: The installation of the drivers in macOS X is automatic. Before installation, make sure that your Mac has installed the latest OS for your device.

Quick Start

DP 1.4 HBR3: Connect 1 monitor via 1x DP cable with a resolution of up to 5K 5120×2880/60Hz. Please note that 5K resolution is only supported if your laptop’s USB-C/ThunderboltTM 3 connector supports DisplayPort 1.4 DSC.
DP 1.4 HBR3 DSC: Connect 1 monitor via DisplayPort/HDMI cable with a resolution of up to 4K 3840×2160/60Hz. Please note that 4K/60Hz resolution is only supported if your laptop’s USB-C/ThunderboltTM 3 connector supports DisplayPort 1.4 DSC or DisplayPort 1.4 without DSC. If the USB-C/ThunderboltTM 3 only supports DisplayPort 1.2, the maximum resolution will be limited to 4K 3840×2160/30Hz.

GLOSSARY

Interface/port/connector/input/slot – a place where two devices physically interconnect.
Controller – a semi-conductor component (so-called chipset) in a laptop, tablet, PC etc. ensuring the operation of a port.
USB-C – is a new symmetrical connector that allows faster charging, energizing, double-function (a host and a guest), and support for alternative modes (DisplayPort, MHL, and Thunderbolt).
Alternate modes (Alt modes) – special modes for the USB-C connector that can be supported. Currently, the most popular modes are DisplayPort / DockPort, MHL, and Thunderbolt. A device with this capability on the port and cable allow video transmission while also retaining other port functionalities (for data transfer and charging via Power Delivery).
DisplayPort / DockPort Alt mode – this mode allows video transmission via the USB-C port and cable.
USB-C Power Delivery (USB-C PD / Data) – optional property of the USB-C connector. A connector with this support can charge and be charged at the same time and it supports loads from 10W to 100W (depending on profiles 1-5). When connecting a data device (e.g. USB-C Hub / Ethernet), it serves as an additional data port.
USB 3.1 / 3.0 / 2.0 – USB interface/port standard for connecting various USB devices. Using the type A USB interface allows the connection of various USB devices to a docking station or adapter. The type B USB port is used for connecting a docking station or adapter to a laptop, tablet or PC.
Display Port – standard for digital graphics interface/port used for connecting monitors and other display devices.
HDMI – A digital graphics interface/port standard used to connect monitors and other graphic display devices.
LAN (Local Area Network) – the local computer network is now the most popular Ethernet that achieves a theoretical transfer rate of up to 1 Gbit/s at the docking station – GLAN / RJ-45.
Audio – a designation for sound input (microphone) or output devices (headphones/speakers).

SPECIFICATION

1x integrated USB-C cable for connecting to a device (100 cm)
Docking station technology: USB-C (MST)*
Power Delivery: 100 W (Internal consumption: 5-10 W)
Video ports: 1x HDMI and 1x DisplayPort

Resolution:

DP 1.2 HBR2:
- 1 monitor – up to 4K/30Hz
- 2 monitors – up to 2x 1080p/60Hz*
DP 1.4 HBR3:
- 1 monitor – up to 4K/60Hz
- 2 monitors – up to 2x 1440p/60Hz*
DP 1.4 HBR3 DSC:
- 1 monitor – up to 5K/60Hz
- 2 monitors – up to 2x 4K/60Hz
1x USB-C Gen. 2 port (data only)
1x USB-C port gen. 2 + PD (data + Power Delivery)
3x USB 3.0 port with support for quick charging (BC 1.2)
2x USB 2.0 port
1x Ethernet GLAN RJ-45 port (Realtek RTL8153)
1x 3.5 mm Combo Audio port
LED indication
ON/OFF switch for the docking station
Kensington lock support
Support for VESA mounting
OS: Windows 10, macOS*
Android, Chrome OS and Linux with the latest updates
Product dimensions: 113 x 113 x 40 mm

macOS does not support Multi Stream Transport (MST) technology. Connecting two monitors to the station on macOS will result in both monitors showing the same image.

DESCRIPTION

Integrated USB-C cable for connection to a device (100 cm)
3x USB 3.0 port (5Gb/s)
2x USB 2.0 port
USB-C Gen. 2 + PD port (data + Power Delivery)
Ethernet GLAN RJ-45 port – supports 10/100/1000 Mb/s
1x HDMI
1x DisplayPort
3.5 mm Combo Audio Jack
USB-C Gen. 2 port (data only)
ON/OFF switch for the docking station – button must be held down for two seconds

SYSTEM REQUIREMENTS

Hardware Requirements: Device with a free USB-C or ThunderboltTM 3 port Requirements for Power Delivery feature: device with a free USB-C or ThunderboltTM 3 port with Power Delivery support.
Operating system: Windows 10, macOS*, and Linux with the latest updates macOS does not support Multi-Stream Transport (MST) technology. Connecting two monitors to the station on macOS will result in both monitors showing the same image.

DRIVER INSTALLATION

Windows 10 32/64bit: After connection, the drivers for the docking station are installed automatically on the system. Before installation make sure that your system has installed the latest drivers for your device and updated BIOS.
macOS X: Installation of the drivers in macOS X is automatic. Before installation make sure that your Mac has installed the latest OS for your device.

CONNECTING THE HDMI / DISPLAYPORT MONITOR
The docking station is fitted with 1x DisplayPort and 1x HDMI for connecting external monitors with a DP and HDMI interface. Modern plasma, or LCD monitors and TVs, will serve as the perfect display device of choice. The graphics chip at the heart of the docking station supports up to 5K 5120×2880 resolution @60Hz (only by DP). Connect the monitor to the docking station using a high- quality HDMI cable. The screen of your laptop, Mac, tablet, or PC may flash while installing the external monitor – this is normal.

1 monitor connected via 1x DP cable – resolution up to 5K 5120×2880/60Hz. 5K resolution is only supported if your laptop‘s USB-C/Thunderbolt™ 3 connector supports DisplayPort 1.4 DSC.

1 monitor connected via DisplayPort/HDMI cable – resolution up to 4K 3840×2160/60Hz. 4K/60Hz resolution is only supported if your laptop‘s USB-C/ Thunderbolt™ 3 connector supports DisplayPort 1.4 DSC or DisplayPort 1.4 without DSC. If the USB-C/Thunderbolt™ 3 only supports DisplayPort 1.2, the maximum resolution is 4K 3840×2160/30Hz.

2 monitors connected via DisplayPort/HDMI cables – resolution up to 4K 3840×2160/60Hz. Only if your laptop‘s USB-C/Thunderbolt™ 3 connector supports DisplayPort 1.4 DSC. If the USB-C/Thunderbolt™ 3 only supports DisplayPort 1.4 without DSC, the maximum resolution is 2x 2560×1440/60Hz. If the USB-C/Thunderbolt™ 3 only supports DisplayPort 1.2, the maximum resolution is 2x 1920×1080/60Hz. The resolution, the frame rate and the maximum number of connected external monitors depends on the capabilities of the host PC/laptop.
CONNECTING TO THE LAN
You can use the GLAN RJ-45 port for connecting the Ethernet to a router/switch and to the internet, it supports speeds of 10 / 100 / 1000 Mbps.
CONNECTING USB DEVICES
The station‘s USB-A 3.0 and USB-C 3.1 Gen.2 ports can be used to connect your keyboard, mouse, external hard drive, printer, and other peripherals, or to connect a hub, giving you additional USB ports to use.
CHARGING
The docking station supports charging of USB mobile devices, such as smart phones, e-book readers, multimedia players, navigation devices, and tablets. Simply connect the device that you want to charge using the original cable to the USB port of the docking station. If the device is not charged, connect the original USB-C power adapter to the USB-C Power Delivery port of the docking station.
CHARGING THROUGH POWER DELIVERY
The docking station offers a USB-C Power Delivery / Data port, designed for energizing of the connected “parent” device using the original power adapter and for charging devices connected through the USB ports. If you no need charging your devices through Power Delivery, you can use the port for data transfer.
AUDIO
Audio output devices, for listening through graphic output, need to be set/verified here: System Preferences-Sound-Output – select USB Audio Device. Setting the audio output device to both the earphones and the monitor simultaneously can be done in Open-Applications-UtilitiesAudio settings MIDI.app – click on „+“ on the left at the bottom – Create a device with multiple outputs and select the desired outputs from the offered options on the Device with multiple outputs. The majority of problems with the docking station and the connected peripheral devices can be solved by disconnecting the USB-C cable of the docking station from the USB-C port of the PC / Mac / smartphone and reconnecting after approximately 10 s.
USING IN WINDOWS OS
Advanced configuration for the graphics – after connecting the monitor and clicking on the settings for “Image Resolution” in Windows, you can select the monitor you want to use.

By clicking on the second monitor and moving it you can position this monitor as required relative to the original monitor of your laptop / tablet

Now you can set Extend and Mirror mode:

Mirror mode: on the monitor select the 2nd Monitor, select Several monitors → Mirror this display → OK.
Extend mode: on the monitor select the 2nd Monitor, select Several monitors → Extend this display → OK. $i-tec-C31HDMIDPDOCKPD100UK-USB-C-HDMI-DP-Docking-Station-FIG-1 $7$$
Audio settings – this will allow audio settings in the Control Panels → Audio.
The Standby / Hibernate mode and the Video port – after the activation of the laptop/tablet from the Standby / Hibernate mode the primary (original) monitor is displayed, for this reason, we recommend using the monitor that is integrated with the laptop / tablet as the primary monitor, so that you can log on to the system again.
The Mirror mode – the additional monitor takes on the parameters of the original monitor in the system, i.e., if you select the Mirror mode and the original monitor resolution is e.g. 1280×1024 then the screen will be displayed on the additional monitor with a resolution of max. 1280×1024 (even if you set a higher resolution).
Pressing the keys „Windows“ + P you can also easily control the monitors – for using a monitor in Win 10 you can select: Computer screen only, Mirror, Extend, Second screen only.
USING IN MACOS X: After connecting the monitor, the screen on your Mac will glimmer, which is a standard condition, after stabilization it is possible to perform standard setting of the monitor here: System Preferences-Displays:

Click on Arrangement and in the default mode (Extended desktop) click on the new monitor and drag it as necessary vis-à-vis the Mac monitor. If you select Mirror displays the mode will change to Mirror (the resolution of the monitors will be automatically adjusted according to their parameters and the highest possible resolution will be set on both monitors). By cancelling the Mirror displays option you will return to the Extended desktop mode.

Extended mode: The arrow indicates the possible position of the connected monitor vis-à-vis the Mac monitor. $i-tec-C31HDMIDPDOCKPD100UK-USB-C-HDMI-DP- Docking-Station-FIG-1 $12$$

Click on Gather Windows: using this option you can choose the settings of the corresponding monitor – Scaled (offers available resolutions), Rotation (Standard, 90°, 180° and 270°) and Refresh rate (if offered). Below the following setting options are displayed. This may vary, depending on your monitor. $i-tec-C31HDMIDPDOCKPD100UK-USB-C-HDMI-DP-Docking-Station-FIG-1 $13$$

In Scaled mode click on the required icon, the resolution is displayed below (which looks like this, 3008×1692 = 4K@30Hz)
Closed-display mode – It is possible to work on the connected monitor when the Mac monitor is closed, but you will require a power supply and mouse and keyboard connection. More information can be found here: https://support.apple.com/en-us/HT201834. The majority of problems with the docking station and the connected peripheral devices can be solved by disconnecting the USB-C cable of the docking station from the USB-C port of the PC / Mac / smartphone and reconnecting after approximately 10 s.

SAFETY INSTRUCTIONS

Do not expose to extreme temperatures and air humidity.
Use the device on flat surfaces – you will prevent it from slipping and falling to the ground.
Save the user manual for possible use later.

In cooperation with the service department:

Check functionality after falling to water or to the ground.
Check functionality when the cover is broken.
Send the device back if it does not work in accordance with the user manual.

FREQUENTLY ASKED QUESTIONS
Available on our website www.i-tec.pro/en/. on the “FAQ” tab of this product.
This equipment is marked with the above recycling symbol. It means that at the end of the life of the equipment you must dispose of it separately at an appropriate collection point and not place it in the normal domestic unsorted waste stream. This wil benefit the environment for all. (European Union only) We declare under our sole responsibility that the above named product is in conformity with the following European Union directives:

EN 55032: 2015+A11:2020
EN 55035: 2017+A11:2020
RoHS: 2011/65/EU; EU 2015/863

and it is safety under conditions of standard application

FCC COMPLIANCE STATEMENT

This equipment has been tested and found to comply within the limits of a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
www.i-tec.pro/en. Please read the entire instruction manual carefully. Detailed manual is available on our website www.i-tec.pro/en/ in the tab „Manuals, drivers“. In case of any issues, please contact our technical support at: support@itecproduct.com.

www.i-tec.pro/en.