Tripp Lite SR24UB 24U SmartRack Enclosure Owner’s Manual

June 12, 2024
Tripp Lite

Owner’s Manual
24U SmartRack ® Enclosure
Model: SR24UB
(Series Number: AG-039A)

Important Safety Instructions

SAVE THESE INSTRUCTIONS
All sections of this manual contain instructions and warnings that should be followed during the installation and use of the Enclosures described in this manual. Read all instructions and warnings thoroughly before attempting to move, install or use the Enclosures described in this manual. Failure to comply will create a risk of personal injury and property damage and may invalidate the warranty.

  • Keep the enclosure in a controlled indoor environment, away from moisture, temperature extremes, flammable liquids and gasses, conductive contaminants, dust and direct sunlight.
  • Leave adequate space at the front and rear of the enclosure for proper ventilation. Do not block, cover or insert objects into the external ventilation openings of the enclosure.
  • The enclosure is extremely heavy. Use caution when handling the enclosure. Do not attempt to unpack, move or install it unassisted. Use a mechanical device such as a forklift or pallet jack to move the enclosure in the shipping container.
  • Do not place any object on the enclosure, especially containers of liquid, and do not attempt to stack the enclosures.
  • Inspect the shipping container and the enclosure for shipping damage. Do not use the enclosure if it is damaged.
  •  Leave the enclosure in the shipping container until it has been moved as close to the final installation location as possible. The casters are designed for minor position adjustments within the final installation area only. The casters are not designed for moving the enclosure over longer distances.
  • The casters are not designed to provide long-term support for the enclosure after final installation. Use the levelers to provide long-term support.
  • Install the enclosure in a structurally sound area with a level floor that is able to bear the weight of the enclosure, all equipment that will be installed in the enclosure and any other enclosures and/or equipment that will be installed nearby.
  • Install the cabinet securely to the building structure, using the hold down brackets as illustrated in the Enclosure Installation section of this manual.
  • Do not push the enclosure from the side panels to move it. Pushing from the side panels will cause a tipping hazard.
  • When rolling the enclosure on its casters, always push it from behind, never pull it toward you.
  • A rolling enclosure can cause personal injury and property damage if not properly supervised. If rolling the enclosure down a ramp is required, use extreme caution. Do not attempt to use ramps that have a slope steeper than 1:12.
  • Use caution when cutting packing materials. The enclosure could be scratched, causing damage not covered by the warranty.
  • Save all packing materials for later use. Repacking and shipping the enclosure without the original packing materials may cause product damage that will void the warranty.
  • Do not re-ship the enclosure with additional equipment unless the enclosure was shipped with a special shock pallet (“SP1” models only). The combined weight of the enclosure and installed equipment must not exceed the load capacity of the pallet. Tripp Lite is not responsible for any damage that occurs during re-shipment.
  • DANGER: STABILITY HAZARD, RACKS ARE TO BE INSTALLED BY QUALIFIED SERVICE PERSONNEL ONLY.
  • Use of this equipment in life support applications where failure of this equipment can reasonably be expected to cause the failure of the life support equipment or to significantly affect its safety or effectiveness is not recommended.

Overview

SmartRack Enclosures accommodate all standard 19-inch rackmount equipment, regardless of vendor, and ship fully assembled for quick and easy deployment.

Feature Identification

  1. Locking/Reversible Front Door
  2. Locking/Reversible Back Door
  3. Horizontal Rails
  4. Vertical Mounting Rails
  5. Vents
  6. Locking/Removable Side Panels
  7. Casters
  8. Leveling Feet

Enclosure Installation

Caution! Read All Instructions and Warnings Before Installation! **
WARNING: The rack enclosure is extremely heavy. Do not attempt to unpack, move or install the enclosure without assistance.
Until it has been properly installed and stabilized, the enclosure is prone to tipping and could cause property damage and/or personal injury. Use extreme caution when handling the enclosure and be sure to follow all handling and installation instructions.
Do not attempt to install equipment without first stabilizing the enclosure.
4.1 Preparation**
The enclosure must be installed in a structually sound area that is able to bear the weight of the enclosure, all the equipment that will be installed in the enclosure and any other enclosures and/or equipment that will be installed nearby. Before unpacking the enclosure, you should transport the shipping container closer to the final installation location to minimize the distance you will need to move the unit after the protective packaging has been removed. If you plan to store the enclosure for an extended period before installation, follow the instructions in the Storage and Service section. You need several tools:

  • Level
  • 10 mm Open-End or Combination Wrench (2)
  • 14 mm Open-End or Combination Wrench
  • Phillips-Head Screwdriver

4.2 Unpacking
Use at least two people to unpack the enclosure.

  1. Move shipping pallet to a firm, level surface.
  2. Save all packing materials for later use unless you are certain they will not be required. Packing materials are recyclable.
  3. With one person on each side, carefully lift the enclosure off of the pallet and place on a firm, level surface.
  4. Examine the enclosure for any damage or loose parts. Confirm all parts are present. If anything is missing or damaged, contact Tripp Lite for assistance. Do not attempt to use the enclosure if it has been damaged.

4.3 Installing Casters and Levelers

  1. Installing Casters
    Tripp Lite’s accessory SRCASTER kit is included with your rack enclosure. This kit consists of 4 casters with required locknuts, washers and bolts for installation. Using two 10 mm open-end or combination wrenches, install the casters to the base of the unit using the pre-drilled holes near each corner of the enclosure.Tripp Lite SR24UB 24U SmartRack Enclosure -
Levelers

  2. Installing Levelers
    There are 4 levelers included with your rack enclosure, 2 for the front and 2 for the rear. Using a 14 mm open-end wrench, install the levelers at the base of the unit using the threaded holes near each corner of the enclosure by turning the leveler in counter-clockwise. When the rack enclosure is moved to its installation location, use a 14mm open-end wrench to level the rack.

4.4 Placement
You can use the casters to move the enclosure for a short distance over a level, smooth, stable surface by pushing it from the front or rear (not the side panels). Do not attempt to roll the enclosure over long distances. The enclosure should be moved close to its installation location inside its shipping container before it is unpacked. Warning: Use appropriate equipment and follow all applicable safety procedures and regulations.
Warning: Never attempt to lift or install without adequate help.
Do not try lifting the enclosure alone.
4. Enclosure Installation (continued)
4.5 Leveling
WARNING: Level the enclosure before attempting to install equipment. The casters are not designed to provide long-term support for the enclosure. Use the levelers to provide long-term support. Install the enclosure in a structurally sound area with a level floor that is able to bear the weight of the enclosure, all equipment that will be installed in the enclosure and any other enclosures and/or equipment that will be installed nearby.

  1. After the enclosure has been moved to the installation location, use a carpenter’s level to check the slope of the floor. If the floor slopes more than 1%, choose an alternate installation site.

  2. Use a 14 mm open-end wrench to lower each leveler A until it reaches the floor. (There are 4 levelers, 2 at the front and 2 at the rear.) Make sure each leveler contacts the floor solidly.
    Note: Lower a leveler by turning it clockwise; raise a leveler by turning it counter-clockwise.

  3. After lowering each leveler, use the carpenter’s level to confirm that the enclosure is level in all directions. Adjust the levelers as required until the enclosure is level.

  4. In order to secure the cabinet to the building structure for stability, attach the 2 hold down brackets using the hardware provided with the brackets. Use a 13 mm open-end wrench to connect the brackets A to the outer bracket mounting points of the enclosure B . Attach the brackets secure mounting points in the floor using user-supplied hardware or Tripp Lite’s SmartRack Bolt-Down Kit (Part # SRBOLTDOWN).

4.6 Ground Connection

  • All parts of the enclosure are grounded to the frame of the enclosure.
  • Grounding studs have been provided in all four corners of the enclosure to allow for grounding in any configuration (including front or back door reversals).
  • Grounding holes are also provided on top and bottom corners of both front and back doors to accommodate any configuration.
  • To ground the enclosure simply connect the two quick-disconnect grounding wires, one to the hole provided on the inside of either the front or back door and the other to the stud provided in any corner of the enclosure. Connect your facility’s earth ground
    connection to the grounding stud not used by door connections, using an 8 AWG (3.264 mm) wire.
    Warning: Attach each enclosure to earth ground separately. Do not use the enclosure without an earth ground connection.

Tripp Lite SR24UB 24U SmartRack Enclosure - Connection

Enclosure Configuration

5.1 Door Locks
The front and back doors have locks that are accessible by the included keys.
Each side panel locks using an L-shaped lever on the inside of the enclosure.

  1. To unlock and remove the side panels, lift the shorter leg of the “L” up and pull it away from the side panel. Pull the tab on the side panel and remove it from the enclosure.
  2. To re-lock the side panels, secure it in the proper position, lift the shorter leg of the “L” up and push it toward the side panel, back into the hole that it was in initially. Once it is in place, push the shorter leg of the “L” down to lock it.
    Note: To lock and unlock the side panels, you will need to have access to the interior of the enclosure.Tripp Lite SR24UB 24U SmartRack Enclosure -
shorter

5.2 Reversing the Doors
The doors of the enclosure are held in position on the enclosure’s frame with two spring-loaded pins. To reverse the door’s swing direction, simply release the pins by pulling them up (lower pin) or down (upper pin) and remove them from the mounting holes on the frame of the enclosure. Flip the door in the opposite direction and replace the pins in the identical mounting holes on the other side of the enclosure’s frame by lining them up with the mounting holes and engaging them again.Tripp Lite SR24UB 24U SmartRack Enclosure -
Reversing the Doors

5.3 Mounting Rails
The enclosure comes with mounting rails that have square holes for mounting rack equipment. To install equipment, use the included cage nuts and other hardware. (See page 7 for installation of cage nuts.) Warning: Be sure to have the enclosure in its final position on the floor before mounting any equipment inside. Also be sure to have all the right adjustments on your rails before mounting equipment. (See below for Adjusting Mounting Rail Depth.)
5.4 Adjusting Mounting Rail Depth
Warning: Do not attempt to adjust rails while equipment is installed in the enclosure.
Do not attempt to use rails without screws installed. (2 per rail.)
The 4 mounting rails are pre-installed to accommodate equipment with a mounting depth of 20.5 inches (521 mm). Do not adjust the mounting rails unless your equipment requires a different mounting depth. The front and rear sets of rails can be adjusted independently for mounting of equipment with depths between 3 inches (76 mm) and 32.5 inches (826 mm).

  1. Each rail is connected to the enclosure with 2 screws and 2 cage nuts: 1 set in the upper corner and another in the lower corner. Using a Phillips-head screwdriver, remove the screws that fasten the rails to the enclosure.
  2. Move cage nuts to desired depth and reinstall.
  3. Slide the mounting rails to the desired depth and reattach them using the screws you removed in Step 1.

Equipment Installation

Warning: Do not install equipment until you have stabilized the enclosure. Install heavier equipment first and install it towards the bottom of the enclosure. Install equipment starting from the bottom of the enclosure and proceeding toward the top of the enclosure – never the reverse. If using sliding equipment rails, be careful when extending the rails. Do not extend more than one set of sliding equipment rails at one time. Avoid extending sliding equipment rails near the top of the enclosure.
Note: The square holes in the middle of each rack unit are numbered and also include a small notch to aid identification. A single rack unit includes the space occupied by the numbered hole and the holes directly above and below.
Tripp Lite SR24UB 24U SmartRack Enclosure -
stabilized1 6.1 Installing or Removing Cage Nuts
WARNING: The flanges of the cage nuts should engage the sides of the square opening in the rail, not the top and bottom. Follow the instructions in your equipment documentation to ensure proper installation of your equipment.

  1. Locate the numbered square openings in the mounting rails where you plan to install your equipment. You will install cage nuts (included) into the square openings in order to provide an attachment point for the mounting screws (included).
    Note: Consult your equipment documentation to determine how many cage nuts will be required and where they will need to be installed.

  2. From the inside of the mounting rail, insert one of the flanges of the cage nut through the square opening. Press it against the side of the square opening. Each flange should engage one side of the square opening, not the top or bottom.

  3. Compress the cage nut at the sides slightly to allow the remaining flange to fit through the square opening. When the cage nut is properly installed, both flanges will protrude through the square opening and will be visible on the outer surface of the mounting rail. Repeat steps 1-3 until all required cage nuts are installed.

  4. After installing the required cage nuts, use the included mounting screws and cup washers to secure your equipment to the rack rail. Place the cup washers between the screws and the equipment mounting brackets.
    Note: Your equipment may also include mounting hardware. Read the mounting instructions that came with your equipment before installing your equipment.
    To Remove Cage Nuts, Reverse Steps 1-3
    Note: You may wish to use a cage nut tool (user-supplied) to aid cage nut installation and removal.

Specifications

Model SR24UB
Dimensions (H x W x D) 46.03 x 23.63 x 33.5” (1169 x 600 x 850 mm)
Unit Weight 123 lb (56 kg)
Load Capacity 1000 lb (453 kg) Stationary or Rolling
Mounting Depth (Adjustable) 3” to 32.5” (76 to 826 mm)

Storage and Service

Storage
The enclosure should be stored in a controlled indoor environment, away from moisture, temperature extremes, flammable liquids and gasses, conductive contaminants, dust and direct sunlight. Store the enclosure in its original shipping container if possible.
Service
Your Tripp Lite product is covered by the warranty described in this manual. A variety of Extended Warranty and On-Site Service Programs are also available from Tripp Lite. For more information on service, visit tripplite.com/support. Before returning your product for service, follow these steps:

  1. Review the installation and operation procedures in this manual to insure that the service problem does not originate from a misreading of the instructions.
  2.  If the problem continues, do not contact or return the product to the dealer. Instead, visit tripplite.com/support.
  3.  If the problem requires service, visit tripplite.com/support and click the Product Returns link. From here you can request a Returned Material Authorization (RMA) number, which is required for service. This simple on-line form will ask for your unit’s model and serial numbers, along with other general purchaser information. The RMA number, along with shipping instructions will be emailed to you. Any damages (direct, indirect, special or consequential) to the product incurred during shipment to Tripp Lite or an authorized Tripp Lite service center is not covered under warranty. Products shipped to Tripp Lite or an authorized Tripp Lite service center must have transportation charges prepaid. Mark the RMA number on the outside of the package. If the product is within its warranty period, enclose a copy of your sales receipt. Return the product for service using an insured carrier to the address given to you when you request the RMA.

Warranty and Product Registration

5-Year Limited Warranty
Seller warrants this product, if used in accordance with all applicable instructions, to be free from original defects in material and workmanship for a period of 5 years from the date of initial purchase. If the product should prove defective in material or workmanship within that period, Seller will repair or replace the product, at its sole discretion.
THIS WARRANTY DOES NOT APPLY TO NORMAL WEAR OR TO DAMAGE RESULTING FROM ACCIDENT, MISUSE, ABUSE OR NEGLECT. SELLER MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY EXPRESSLY SET FORTH HEREIN. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES, INCLUDING ALL WARRANTIES OF MERCHANTABILITY OR FITNESS, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE; AND THIS WARRANTY EXPRESSLY EXCLUDES ALL INCIDENTAL AND CONSEQUENTIAL DAMAGES. (Some states do not allow limitations on how long an implied warranty lasts, and some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from jurisdiction to jurisdiction).
WARNING: The individual user should take care to determine prior to use whether this device is suitable, adequate or safe for the use intended. Since individual applications are subject to great variation, the manufacturer makes no representation or warranty as to the suitability or fitness of these devices for any specific application.
Product Registration
Visit www.tripplite.com/warranty today to register your new Tripp Lite product. You’ll be automatically entered into a drawing for a chance to win a FREE Tripp Lite product!*

  • No purchase necessary. Void where prohibited. Some restrictions apply. See website for details.
    Tripp Lite has a policy of continuous improvement. Specifications are subject to change without notice. Photos and illustrations may differ slightly from actual products.

1111 W. 35th Street, Chicago, IL 60609 USA
tripplite.com/support
21-12-065 93-351A_revC
WARRANTY REGISTRATION
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Enclosure automatically entered to win an ISOBAR ®  surge protector in our monthly drawing!
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http://www.tripplite.com/warranty 1111 W. 35th Street, Chicago, IL 60609 USA • tripplite.com/support
Copyright © 2022 Tripp Lite. All trademarks are the sole property of their respective owners.

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