INSTALLATION AND USER INSTRUCTIONS
NEW FOREST 48″ & 63″ ELECTRIC FIRE

ATTENTION:
These instructions should be read carefully and retained for future reference.

IMPORTANT NOTES

When using this electrical appliance, basic precautions should be followed to reduce the  risk of fire, electric shock, and injury to a person, including the following

1. Read all instructions before using this heater.
2. This heater is hot when in useTo avoid burns, do not let bare skin touch hot surfaces. If provided, usehandles when moving this heaterKeep combustible materials, such asfurniture, paper, and clothes at least3ft (0.9m) away from the front heater
3. Extreme caution is necessary whenany heater is used by or near childrenor invalids and whenever the heater isleft operating and unattended.
4. Do not operate any heater afterit malfunctions. Disconnect powerat service panel and have heaterinspected by a reputable electricianbefore reusing.
5. Do not use outdoors.
6. To disconnect heater, turn controlsto off, and turn off power to heatercircuit at main disconnect panel (oroperate internal disconnect switch ifprovided).
7. Do not insert or allow foreignobjects to enter any ventilation orexhaust opening as this may cause anelectric shock or fire,or damage theheater.
8. To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaceslike a bed, where openings maybecome blocked.
9. A heater has hot and arcing or sparking parts inside. Do not use itin areas where gasoline, paint, or flammable liquids are used or stored.
10. Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons.
11. Heater includes an audible or visual alarm to warn that parts of the heater are getting excessively hot. If the alarm sounds (or illuminates), immediately turn the heater off and inspect for any objects on or adjacent to the heater that may have blocked the airflow or otherwise caused high temperatures to have occurred.

DO NOT OPERATE THE HEATER WITH THE ALARM SOUNDING OR ILLUMINATING.

12. SAVE THESE INSTRUCTIONS
    This heater must be used on an AC supply only and the voltage marked on the heater’s rating label must correspond to the supply voltage. DO NOT switch the appliance on until it is properly installed as described in this manual.
    This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
    Children of less than 3 years should be kept away unless continuously supervised. Children aged from 3 years and less than 8 years shall only switch on/ off the appliance provided that it has been placed or installed in its intended normal operating position and they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
    Children aged from 3 years and less than 8 years shall not plug in, regulate and clean the appliance or perform user maintenance CAUTION: Some parts of this appliance can become very hot and cause burns. Particular attention has to be given where children and vulnerable people are present.
    Check that all parts included are intact and not damaged. If the supply cord is damaged,  it must be replaced by the manufacturer, its service agent or similarly qualified persons  n order to avoid a hazard. Never use the appliance if the cord or any part of the appliance shows signs of damage. The heater must not be located immediately below a socket outlet.
    DO NOT use this heater in the immediate surroundings of a bath, a shower, or a swimming pool.

WARNING: In order to avoid overheating, do not cover the fan of the heater.

DO NOT use this heater with a programmer, timer, separate remote-control system, or any other device that switches the heater on automatically, since a fire risk exists if the heater is covered or positioned incorrectly.
CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cutout, this appliance must  not be supplied  through an  external switching device,  such as
a timer, or connected to a circuit that is regularly switched on and off by the utility.
WARNING: This heater is not equipped with a device to control the room temperature. Do not use this heater in small rooms when they are occupied by persons not capable of leaving the room on their own unless constant supervision is provided. Keep furniture, pillows, curtains and other fabric materials away from appliances.
DO NOT leave the appliance unattended during use. DO NOT run the mains cable under carpets, rugs etc. DO NOT cover or obstruct the heater in any way. Overheating will esult if it is accidentally covered. Never immerse the appliance in water or any other liquids. DO NOT use the appliance outdoors. Before cleaning the appliance, ensure it is unplugged from the power and that it is completely cool. DO NOT clean the appliance with abrasive chemicals. Never use accessories that are not recommended or supplied by the manufacturer. It could cause danger to the user or damage to the appliance. DO NOT insert or allow foreign objects to enter the inlet or outlet vents as this may result in electric shock, fire or damage to the appliance. DO NOT install the fire using an extension cord. Unplug from the mains supply if the appliance is not to be used for long periods. DO NOT use this appliance in an open flue. This appliance is only suitable for well-insulated spaces or occasional use.

CAUTION: The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the quipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However,  there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio These instructions should be read carefully and retained for future reference. or television reception, which can be determined by turning the equipment off and on, t

 APPLIANCE PLUG

This heater is for use at 120 volts. The cord is a 3-pin plug as shown below. The cord is six feet long.

WARNING:
Before enclosing the appliance, test the power in a situation in order to ensure the power to the appliance working properly.

APPLIANCE DATA FOR THE NEW FOREST

SITE REQUIREMENTS

It should be noted that the appliance creates warm convected air currents. These currents move heat from the room surroundings to, and up the wall surfaces adjacent to the heater.
If the appliance is to be secure on a dry wall or a timber framed construction then the integrity and ability of the wall to secure the appliance must be confirmed. It is important in these circumstances that any vapour barrier and/or structural members of the house frame are not damaged.
If you are unsure of the ability of the wall to secure the appliance and/or which type of wall fixing to use, you should take professional advice and obtain the correct fixings. Alternatively, find a more suitable wall location.
DO NOT run the supply cable under carpets.
DO NOT site in a position where curtains or drapes could cover the appliance, or other soft materials could cover e.g. below a coat rack.
DO NOT site behind an opening door where mechanical impact/damage could occur.
DO NOT site where the supply cable would become a trip hazard.
DO NOT sit, stand or forcefully pull on the appliance.
DO NOT obstruct, cover or force items into the openings.
DO NOT use the heater to dry clothes.
DO NOT site/use in an outdoor location(s).
It is important that the following clearances are maintained from the appliance to combustible materials. These clearances are dependent on the securing location as defined on the following pages.

CLEARANCES TO COMBUSTIBLES

The minimum distance to the front of the appliance is three feet.

There are no clearances for above or to the side of the appliance, apart from being clear of curtains and drapes for a flush wall installation f the stud wall immediately above the heater of the appliance protrudes in front of the appliance rather than finishing flush, then the over hanging section of the installation must be made from a non-combustible material, such as calcium silicate

CAUTION:
This appliance is heavy. Always seek assistance whilst unpacking and/or during installation. Please read all the instructions before continuing to unpack or install appliance.

UNPACKING THE APPLIANCE

BEFORE STARTING THE INSTALLATION OF THIS FIREPLACE, PLEASE READ THE FOLLOWING:

1. The installation should be carried out by two adults to avoid injury or damage. If for any reason it is considered too heavy, please obtain assistance.
2. When lifting the electric appliance, always keep your back straight. Bend your legs and not your back. Avoid twisting at the waist. It is better to reposition your feet.
3. Avoid upper body / top heavy bending. Always bend from the knees rather than the waist. Do not lean forward or sideways while handling the appliance.
4. Always grip the appliance with the palm of the hand – do not use the tips of fingers for support.
5. Always keep the appliance as close to the body as possible. This will minimize the cantilever action.
6. Use gloves to provide additional grip.
7. Unpack the package and lift the appliance gently out of the box. Put it on a flat surface with the front panel facing forward.

IMPORTANT:
Please read completely through the instructions and verify that all listed parts are present before assembly.

INSTALLATION

British Fires assumes absolutely no responsibility for injuries and damages that may occur due to improper installation or handling. Remove any protective film coatings from the finished/decorative surfaces of the appliance, if any. After having selected the final position of the appliance taking into account the integrity of the wall the electric appliance may be secured to the wall.
To ensure customer safety, be sure to design the installation so that the strength of both the wall and any wall fixings used are sufficient. Do not block the ventilation holes of the appliance. The wall onto which the appliance/stud wall is installed must be flat. Install only on a vertical surface. Avoid sloped surfaces. Installation onto anything other than a vertical wall may result in fire, damage or injury.
If the appliance/stud wall is to be mounted on a drywall or a timber framed construction wall then efforts should be made to fix into two or more wooden studs, or supporting wooden members of the wall using the fixing screws provided. If this is not achievable then the wall should be strengthened using appropriate building materials. Ensure that the correct wall plugs are used for the type of wall that the stud work is being connected to.
Ensure the plug or fuse spur is fully accessible.

WARNING:
Before enclosing the appliance, test the power in a situation in order to ensure the power to the appliance working properly.

Check regularly for the security of wall fixings as appropriate. Also, check security of supply cable and connections. If the supply cable becomes damaged, it must be replaced by a service agent or competent person, such as a qualified electrician.

INSTALLATION – STUDWELL

Stud wall installation
The stud wall MUST include a header at the dimensions, highlighted on the following pages. This is to ensure that the weight of the finished wall is not resting on top of the appliance.
The power inlet cable can be installed through your choice of two locations on the top, right hand corner of the appliance. Each can be accessed through one removable plate.
This appliance should be positioned on a firm level surface and in a clean ‘dust free’ environment. If fitted into an open chimney, the chimney must be blocked off to reduce the risk of draught and damp through the fire, which may cause the safety cut out system in the fan heater to operate.
The base of the opening/stud work must be able to take the full weight of the appliance.
Any protruding headers MUST be made of a non-combustible material. See page 10.
To install into a stud wall the mounting bracket must be removed from the rear of the appliance as shown in section 8.2.
Once the framework has been constructed and secured to the wall and the appliance is in its end position, ensure that there is power to the appliance before any ladding/plasterboard is installed.

CAUTION:
Do not keep the appliance connected to the electrical supply during installation

One-sided (fully-recessed) installation

Two-sided installation

Three-sided installation

*If the stud wall immediately above the heater protrudes beyond the front of the appliance then the overhanging section of the installation must be made from a  non-combustible material,  such as calcium silicate/fireboard.

INSTALLATION – FLOATING

Floating installation

Before Installing the appliance onto the wall with the surround, secure the side trims on each side of the appliance as described in section 9.0 Preparing the Appliance.
The installation should be carried out by two adults to avoid injury or damage. If for any reason it is considered too heavy, please obtain assistance.

1. Remove the mounting bracket from rear of the appliance by moving the bracket down and out from the appliance.
2. Find the optimal place to mount your appliance. Consider the proper position relative to your room, placement of furniture and windows.
3. Hold the mounting bracket up to the wall to verify the correct location and ensure that the mounting bracket is level. Use a pencil to mark the eight mounting holes on the wall at the desired mounting location, using the mounting bracket as a template.
4. Drill 5/16 in. diameter holes to at least 2 in. deep on the marked points.

NOTE: If installing the mounting bracket to a wall stud, there is no need to drill the holes in the wood and no need for the plastic wall anchors. It is recommended to install the mounting bracket to at least one wooden stud.
5) Tap the 8x wall anchors into the pre-drilled holes with a hammer until they are flush with the wall.
6) Secure the mounting bracket to the wall by using all 8 wall-fixing screws.
7) Carefully, install the appliance back onto the wall bracket.

8. With the appliance on the wall installs the floating shelf brackets to both sides of the appliance lining up all 8x holes on the floating bracket with the 8x holes on the side of the firebox. Then mark with a pencil through the hole in the end of the bracket against the wall.

9. Remove the appliance off of the wall.

10. Drill a 5/16 in. hole at least 2 in. deep on either side of the appliance.

11. Tap the two wall anchors into the pre-drilled holes with a hammer until they are flush with the wall.

12. Install the appliance back onto the wall and screw the floating shelf brackets onto the sides of the appliance with the 8x loose firebox screws provided.

13. Then screw the wall screws through the rear of the floating shelf brackets and into the wall plugs.

14. Carefully slide the bottom of the surround onto the floating shelf brackets.

15. Screw the two legs of the surround from the rear onto the back of the top section of the surround as shown, left

16. Carefully lower the top section of the surround onto the top of the firebox.

17. Underneath the appliance, with the surround screws, screw up through the bottom surround and into the legs of the surround top section and up through the floating shelf brackets on the appliance the top section.

PREPARING THE APPLIANCE

For a two or three-sided installation
For a two-sided (cornered)installation, add one of the blanking plates and secure with the sixfirebox screws into position. Next, add the two small trims and the large trim to the side of the appliance. Then line the holes of the trims with the corresponding holes of the firebox and screw into position with the six countersunkscrews, previously removed.

For a three-sided installation, secure the small and large crimson both ends of the appliance in line with the corresponding holes of the firebox. Secure into position with the 12 supplied fireboxscrews, six on each side.

We strongly recommend that two people are used to remove the glass, both using protective gloves.
To remove the front glass from the appliance, use a cross-headed screwdriver to remove the screws from either end of the top bracket of the appliance, holding the glass in place.
Ensure the glass is supported at all times.
Next, gently pull the top of the glass towards you, ensuring you have full support of the glass. Lift the glass up and out from the appliance and place the glass on a soft, flat surface on the floor. Insert your preferred fuel bed options as shown in the following pages in section 10.0 – 10.2. To re-install the glass, see the  instructions in reverse order.

FOREST VIEW FUEL BED LAYOUT

Slate Vie

Evenly scatter the small crystals over the frosted base as shown in image 1, left. The crystals should be spread out across the whole base and form a layer covering the whole area.
Take the two types of slate effect pieces and spread these evenly throughout, on top of the bed of crystals.
Place the logs on top of the base layer created by the crystals and slate pieces. Position them as shown in image 3. The logs can be placed in any order, we have used the larger ones as centerpieces and placed the remaining logs around them.

IMPORTANT – Place the logs carefully on the fuel bed ensuring you do not make contact with the rear or side glass. Coming into contact with glass may cause damage.

Diamond light View

Evenly scatter the small crystals over the frosted base as shown in image 1, left. The crystals should be spread out across the whole base and form a layer covering the whole area.

Take the larger crystals and place these in position as shown in image 2, left. For the best results, remove a small amount of the small crystals and place the larger crystal directly on the frosted base.

PAIRING THE REMOTE CONTROL

Pairing the remote control
Within 1 minute of turning the power on by the main ON/OFF switch (located on the front, top right hand side of the appliance), press and hold and the and buttons on the remote control for 3 seconds, to remotely pair to the appliance, the LCD only displays bL (displayed at the display temperature position) and  flashes 5S, then returns to the current display state. The remote is then paired to the appliance.

OPERATING THE APPLIANCE

The ON/OFF switch is located on the front, top right-hand side of the appliance.
Press the O/I button once to turn the fire on.

REMOTE CONTROL
The button distribution of the remote controller is as shown right, and the current state information of the electric fireplace, such as the flame effect, fuel bed, setting, temperature and time set, is displayed on the LCD screen on the remote control.

1) Standby
Turns the appliance ON/OFF standby, the default settings are: heater set to 82°F/27°C, the main flame effect is F1, the Fuel bed is L1 (no temperature display).
2) Flame Control
Changes the flame effect brightness F1, F2, F3, F4, F1 (cycle adjustment)

3) Heater
Heater button switches to the temperature adjustment option when the weekly timing function is adjusted. Then use the and buttons to select the desired temperature. The temperature cannot be adjusted while the daily timer control is in use. Only the heating function can be switched. Temperature Setting range:
Centigrade: 17°C, 18°C, 19°C, 20°C, 21°C, 22°C,
23°C, 24°C, 25°C, 26°C, 27°C, ON, 17°C (Cycle) Fahrenheit: 62°F, 63°F, 64°F, 65°F, 66°F, 67°F, 68°F, 69°F, 70°F, 71°F, 72°F, 73°F, 74°F, 75°F, 76°F, 77°F, 78°F, 79°F, 80°F, 81°F, 82°F, ON, 62°F (Cycle)

• Press and hold the heater button for 3 seconds can transfer from °C to °F.

4) Fuel Bed
Changes the color of the fuel bed. L1, L2, L3, L4, L1 (cycle adjustment)
5) Sleep Timer
Adjusts the timer: 1H, 2H, 3H, 4H, 5H, 6H, 7H, 8H, 9H, OF, 1H (cycle)
6) Down Light
Turns the downlighting ON/OFF, (the downlight symbol will be lit when it is turned on).
7) Time and Week Settings
Press to enter the time and week timer settings.
8) Lower temperature 1°C or F°
Press this button to lower the temperature by –1°, incrementally, while the heating is turned on.
9) Raise Temperature 1°C or F°
Press this button to raise the temperature by +1°, incrementally, while the heating is turned on.
10) Date Set
To choose from Monday to Sunday or week timer mode option. Option mode:1-2-3-4-5-6-7-A-oF.

Standby Button:
Turns the appliance ON/OFFstandby, the default settings are: heater set to 82°F/27°C, the main flame effect is F1, the Fuel the bed is L1 (no temperature display).

Changing Flame Effect:
In the power-on state, press this button, the digital screen displays the flame position and the flame indicator is bright, and the mainframe position can be adjusted. The flame brightness settings are F1, F2, F3, F4, Set as follows:

Heating Operations:

1. Press the heater button to turn the heating function on and off and adjust the temperature setting. The heater is divided into temperature settings: 62°, 63°, 64°, 65°, 66°, 67°, 68°, 69°, 70°, 71°, 72°, 73°, 74°, 75°, 76°, 77°, 78°, 79°, 80°, 81°, 82°, ON, 62°F. (Circular operation control

2. Press and hold the heater button for 3 seconds to convert the temperature unit from °C to °F. The temperature display window will flash. After the temperature is set, the  display unit will flash 5 times, then automatically save the settings and exit the setting state. After the display unit is turned on, if there is no operation within 10 seconds, the  setting status is also exited.

3) Fan delay function: After the appliance is turned off, the fan will continue running for 15 seconds then stop.

Open Window Detection function: When the appliance is heating and the ambient temperature suddenly drops ≥–5°C (9°F) within 10 minutes, and the environment cannot be warmed up within 30 minutes the appliance will automatically display “OP”. The heating function will then be automatically turned off, and when the “OP” is displayed, it can be turned off and then restarted by turning off and on the appliance to clear the fault code.

4. This appliance has a non-self-resetting overheat protection device (thermal cut-out) which will activate if the air inlets or outlets are obstructed. For safety reasons the fire will NOT   switch on again automatically,  the following procedure must be carried out before the fire can be operated.

NOTE: The flame-effect will remain operational f    the cut-out is activated, only the fan heater is prevented from working.

Switch OFF the appliance at the wall socket or outlet. Leave the fire OFF for a period of no less than 10 minutes, ensuring all obstructions are removed. Switch the appliance  ON at the wall. Ensure the appliance is turned ON at the control switches. If the fire fails to operate correctly, repeat the above procedure.
Refer to section 13.0 for more information about the Safety Cut-Out System.

Fuel Bed Options:
Once powered, press the “Fuel Bed” button and the LCD screen on the remote will display the fuel bed icon. Now, the fuel bed color can be adjusted. The different settings are: L1, L2, L3, L4; Fuel bed light. Set as follows:

Setting Sleep Timer:
In the timed display, press the “Sleep Timer” button to adjust the time, plus one hour for each press. (You can’t enter the weekly timing selection, you can only set the current automatic shutdown time. This function is available when the weekly timing function is turned on. Will not operate). Timing range: 1H, 2H, 3H, 4H, 5H, 6H, 7H, 8H, 9H, OF, 1H (cycle adjustment).

Control Down Lighting:
Turns the downlighting lights on and off.

Setting Clock and Timer:
Use the date button to choose from Monday to Sunday or week timer mode option. Option mode: 1-2-3-4-5-6-7-A-oF.
Clock setting:
1) At standby state (after the unit is plugged in and before pressing “main power”), press and hold the Setting button on the remote for 3 seconds, the digital display willthen flash “00:00”.
2) Press on the remote control to set the hour, press the remote control to set the minutes.
3) Press “Setting” to enter the setting of the week timer. Press to select Sunday to Saturday, The date symbol will light up after the day is selected. When finished, press the  button to exit setting.

Note: The current clock must be set after the initial power-on or power- off, otherwise the clock will remain “00:00” status and you won’t be able to set the week timer function.

Heat settings:
Use remote control’s Heater button to select the temperature. The system default parameters are: 82°F/27°C. Press & buttons to select the temperature when the heating is  urned on. Temperature range: 62°, 63°, 64°, 65°, 66°, 67°, 68°, 69°, 70°, 71°, 72°, 73°, 74°, 75°, 76°, 77°, 78°, 79°, 80°, 81°, 82°, ON, 62°F. (Cycle)

Timing switch ON/OFF preset:

1. While in the standby state, press the sleep timer button on the remote for three seconds to pre-set the timing switch on/off the week timer. Enter mode 1, while the display is “1  ON”, the clock will be “01:00”, press to set hour, press to set the minute, press to set the week, every press on the will show SU, MO, TU, WE, TH, FR, SA and flash in turn, you can use the key to select or de-select the desired date. The indicates all of the selected days. Press the “Heater” button to enter the temperature setting, then press the & button to set the temperature.

2. Press “Setting” again to set “ the timer switch off, the display is 1 OFF, the clock is displayed as “02:00”, press to set hour, press to set minute, the date of the timer off is the same as the timer on, you can’t change this manually. After setting, press to enter the setting of mode 2, which operates the same as mode 1. You can set mode 1 to mode 7 with the above method. Press or on the remote for 3 seconds to save setting and exit week timer setting.

3. After the preset timing ON/ OFF switch, you can use the clock/ timer button to select the desired timing mode 1-2-3-4-5-67- auto option, after the option shows five seconds without any operation, it will save the selected option and enter the current the setting of the option, the timer logo of the display lighten and will automatically run the preset switch setting program. You can individually select each setting of modes 1–7 for automatic ON/OFFswitching, or you can preset the desired settings, and then select “auto mode” for multiple preset series executions.

4. If you want to set the ON/OFF  switch and temperature setting for different periods of the week, then set the switching time and temperature of each day from Sunday to  Monday in modes 1–7. After setting, use “auto mode” to run the timing switch and then system will run the week timer of  1–7 modes. You can also set 1–7 modes within 1 day, use auto mode” to run timing switch ON/ OFF within one day. Be aware that when you use “auto mode”, you need to make sure the settings of times does not overlap each other,  otherwise the timer will not operate.

5. After entering the week timer setting, press the button for 3 seconds to exit week timer mode, then the timer symbol will be extinguished. You can check the 1–7 timer settings by pressing the “Setting” button. Example: press to display (1 ON “01:00” temperature 80°F), press again to display (1 OFF “02:00” temperature 80°F). Press the “Setting” button again to display (2 On “03:00” temperature 79°F) then press the Setting button to display (2 OFF “13:00” temperature 80°F). The wireless remote control and the appliance must be kept within 4 meters to prevent the remote control and the appliance from failing due to the distance exceeding the effective remote control range when working at the weekly time. After the weekly time is turned on, the remote controller automatically controls the appliance at the set appointment time.

SAFETY CUT-OUT SYSTEM

This appliance has a non-selfresetting overheat protection device (thermal cut-out) which will activate if the air inlets or outlets are obstructed. For safety reasons the fire will NOT switch on again automatically.

The following procedure must be  carried out before the fire can be operated again:

1. Switch OFF the appliance at the wall socket or outlet. Leave the fire OFF for a period of no less than 10 minutes, ensuring all obstructions are removed.
2. Switch the appliance to ON at the wall.
3. Ensure the appliance is turned ON at the ON/OFF switches.
   NOTE: During the cut-out test the fire will automatically display ‘88’.

If the fire fails to operate correctly, repeat steps one and two. If an attempt to switch on the appliance is made before the safety cutout has reset, the appliance may cut-out for a further period of time.

If the sequence has been followed correctly and the appliance still fails to function, check the fuse in the wall outlet. If this is not the cause, call an electrician or maintenance engineer.

NOTE: The flame-effect will remain operational if the cut-out is activated and only the fan heater is prevented from working.

CAUTION:
Always disconnect the appliance from the mains supply outlet socket before undertaking any cleaning or maintenance!

CLEANING AND MAINTENANCE

Cleaning:
For general cleaning use a soft clean duster – never use harsh abrasives or cleaners. The glass panels should be cleaned carefully with a soft cloth. Remove the front-facing glass pane in order to clean the inside of the pane. Please refer to section 9.0 to do this.
Except for periodic cleaning of dust, there are no specific requirements for care, other than regular cleaning of the general appliance. A wipe with a dry cloth is normally sufficient. DO not use abrasive cleaners as they can damage the finish. Make sure the heater outlet and inlet grille(located on the top, front, center of the appliance) are kept clear of dust, pet hair, and other airborne household matter. These should be vacuum cleaned periodically using a brush attachment. The LED light strips are designed and tested tolast 20,000 hours.

Handset Battery Replacement

Battery Requirements:
Two (2) AAA 1.5V

1. Remove the battery cover and the used batteries from the back of the remote control.
2. Insert the two replacement batteries the correct way into the battery holder — making sure the batteries are firmly seated.
3. then insert the battery cover back into position.
4. You will then need to pair the remote to the appliance. Please refer to section 11.0 Pairing The Remote Control.
   If in doubt consult a qualified electrician. Refer to Section 3.0 Appliance Data for fuse specification. Excluding fuses, use only genuine manufacturers’ spare parts available from our supplier.

TROUBLESHOOTING GUIDE

If the temperature in the room is higher than thetemperature selected on the fire, then the thermostat will stop the heater from turning on. For example, the room temperature is 72°F or above and the fires heater is set at 72°F, then the heater will not be required until the room temperature drops below 72°F. If this is the case select a higher temperature setting than the room’s temperature and the heater will begin to operate. The safety cut-out may have been operated. Switch the appliance off, leave for 10 minutes then switch back on.
shuts off after a period of time| Check that the temperature is not set onto the lower settings. If the room is warm enough the thermostatwill stop the fire switching the heat on. Check that the air inlet/outlet is blocked off. Check that the window detection sensor has not activated.
Display panel| When the display panel displays a red LED, which lights up the EE icon. When the thermostat fails, the display panel displays a blue LED, which lights up the 88 icon. When the window  alarm occurs, the display panel displays orange and lights up the OP icon.

WARNING:

Never connect live or neutral wires to the earth terminal of the plug.
NOTE: If a molded plug is fitted and has to be removed take great care in disposing of the plug and severed cable, it must be destroyed to prevent engaging into a socket. Refer to Section 3.0, Appliance Data for fuse specification. Excluding fuses, use only genuine manufacturers’ spare parts available from your supplier.

TWO YEAR LIMITED WARRANTY

Products to which this limited warranty applies

Products to which this limited warranty applies to your newly purchased British Fires Electric product. This limited warranty applies to the original purchaser of the product only and is not transferable.

Terms & Conditions
Products covered by this limited warranty have been tested and inspected prior to shipment. Subject to the provisions of this warranty, British Fires warrants such products to be free from defects in material and workmanship for a period of two years from the date of the first purchase.

British Fires is not responsible for the labor costs to remove defective parts or reinstall repaired or replacement parts. The limited 2 years warranty period for products also applies to any implied warranties that may exist under applicable law. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to the purchaser.
Any part that is provided under the warranty to repair any defect will continue to be covered under the existing warranty which commenced from the original purchase date. For the avoidance of doubt, the guarantee period will not be extended even if we repair or replace a component.

What this limited warranty does not cover
This limited warranty does not apply to products that have been repaired (except by its authorized service representatives) or otherwise altered. This limited warranty does further not apply to defects resulting from misuse, abuse, accident, neglect, incorrect installation, improper maintenance or handling, or operation with an incorrect power source.

Waste electrical appliances should not be disposed of with household waste. Please recycle where facilities exist. Check with your local authority or retailer for recycling advice.

What British Fires and its dealers and service agents are also not responsible for:
In no event will British Fires or its Directors, Officers, or agents, be liable to the purchaser or any third party. Whether in contract, in tort, or on any other basis, for any indirect, special, punitive, exemplar, consequential, or incidental loss, cost, or damage arising out of or in connection with the sale, maintenance, use or inability to use the product, even  f British Fires or its Directors, Officers, or Agents have been advised of the possibility of such losses, costs or damages, or if such losses, costs, or damages are foreseeable. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to the purchaser.

How State and Provincial law apply

This limited warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction. The provisions of the United Nations Convention on Contracts for the Sale of Goods shall not apply to this limited warranty or the sale of products covered by this limited warranty.

Miles Industries

190, 2255 Dollarton Hwy

North Vancouver
British Columbia
V7H 3B1

1.604.984.3496

As our policy is one of continuous improvement and development, we, therefore, hope that you will understand we must retain the right to amend details and/or specifications without prior notice.

NEW FOREST 1200 DIMENSIONS

Dimensions:

NEW FOREST 1600 DIMENSIONS

Dimensions:

Patent Application Number US 16/710.568 Canadian Patent Application Number 3,078,189

This appliance is only suitable for well-insulated spaces or occasional use. Please note: Except where otherwise stated, all rights, including copyright in the text, images and layout of this booklet is owned by British Fires. You are not permitted to copy or adapt any of the content without the prior written permission of British Fires.

Models covered by these instructions:
New Forest 48″ Electric Fire (EF40-48B)
New Forest 63″ Electric Fire (EF40-63B)

Patents applied for: US 16/710.568 CA 3,078,189
All instructions must be handed to the user for safekeeping.
Version C – 10/2021

British Fires Christchurch Dorset
BH23 2BT
UK
t: +44 (0) 808 169 9911
w: britishfires.com
e: sales@britishfires.com

References

• Homepage - British Fires

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