River OF GOODS 20574 2-Light Indoor Gray Ceiling Fan Installation Guide

October 30, 2023
River OF GOODS

River OF GOODS 20574 2-Light Indoor Gray Ceiling Fan

Product Information

The Model No. 20574 is a ceiling fan that can be installed as a flush mount or with the provided down rod(s). The fan has different installation height options that are indicated in the diagram provided in the installation guide. The weight of the appliance is 6.5 kg/14.33lb and professional installation is recommended. The approximate time of assembly is 30 minutes to 1 hour.

The installation guide contains safety tips, instructions for unpacking the fan, tools and materials required, outlet box and hanging bracket installation instructions, fan assembly instructions for both flush mount and with down rod options, wiring instructions, canopy assembly instructions, blade assembly instructions, light kit and shade assembly instructions, and troubleshooting and maintenance instructions.

It is important to comply with local codes or ordinances, the National Electrical Code, and ANSI/NFPA 701999 when making electrical connections. If you are unfamiliar with electrical wiring or if the house/building wires are different colors than those referred to in the instruction, it is recommended to use a qualified electrician.

The outlet box and ceiling support joist used must be securely mounted and capable of supporting at least 50 Pounds (23 kilograms). The outlet box must be supported directly by the building structure. The electrical box that will hold the ceiling fan should be fan-rated, and there should be an inscription on the box indicating it. Most outlet boxes commonly used for the support of lighting fixtures are not acceptable for fan support and may need to be replaced.

Product Usage Instructions

  1. Before starting the installation or servicing of the fan or installing accessories, turn off the electricity to the fan at the main fuse box or circuit panel to reduce the risk of electrical shock.
  2. Read all instructions and safety information carefully before installing your fan and save these instructions.
  3. Wear gloves if necessary while handling fan parts with sharp edges to avoid personal injury.
  4. Select a location for your fan that allows clear space for the blades to rotate and at least seven (7) feet (2.13 meters) of clearance between the floor and the fan blade tips. The fan should be mounted so that the tips of the blades are at least thirty (30) inches (76 centimeters) from walls or other upright structures.
  5. Securely mount the outlet box and ceiling support joist used, and ensure that they are capable of supporting at least 50 Pounds (23 kilograms). The outlet box must be supported directly by the building structure. Mount to the outlet box marked Acceptable for Fan Support, and use the mounting screws provided with the outlet box. Most outlet boxes commonly used for the support of lighting fixtures are not acceptable for fan support and may need to be replaced. Consult a qualified electrician if in doubt.
  6. Follow the fan assembly instructions for either flush mount or with down rod options as per your requirement.
  7. Make sure all electrical connections comply with Local Codes or Ordinances, the National Electrical Code, and ANSI/NFPA 701999. If you are unfamiliar with electrical wiring or if the house/building wires are different colors than those referred to in the instruction please use a qualified electrician.
  8. Use wire connectors provided with this fan that are designed to accept only one 12 gauge house wire and two lead wires from the fan. If your house wire is larger than 12 gauge or there is more than one house wire to connect to the two fan lead wires, consult an electrician for the proper size wire connectors to use.
  9. After making electrical connections, spliced conductors should be turned upward and pushed carefully up into the outlet box. The wires should be spread apart with the grounded conductor and the equipment-grounding conductor on opposite sides of the outlet box.
  10. Refer to the troubleshooting and maintenance instructions in case of any issues.

Installation Guide
MODEL NO.: 20574

READ AND SAVE THESE INSTRUCTIONS

You may install your ceiling fan as a flush mount, or you may use the provided down rod(s). Measure your room height before installing the fan and consider the different installation height options indicated in the above diagram.

Weight of Appliance: 6.5 kg/14.33lb
Model No. 20574

Professional Installation Recommended

** Note:** Approximate Time of Assembly: 30 Minutes to 1 Hour

SAFETY TIPS

WARNING: To reduce the risk of electrical shock, turn off the electricity to the fan at the main fuse box or circuit panel
before you begin the fan installation or before servicing the fan or installing accessories.

  1. READ ALL INSTRUCTIONS AND SAFETY INFORMATION CAREFULLY BEFORE INSTALLING YOUR FAN AND SAVE THESE INSTRUCTIONS.

CAUTION: To avoid personal injury, the use of gloves may be necessary while handling fan parts with sharp edges.

  1. Make sure all electrical connections comply with Local Codes or Ordinances, the National Electrical Code, and ANSI/NFPA 70- 1999. If you are unfamiliar with electrical wiring or if the house/building wires are different colors than those referred to in the instruction please use a qualified electrician.

  2. Make sure you have a location selected for your fan that allows clear space for the blades to rotate and at least seven (7) feet (2.13 meters) of clearance between the floor and the fan blade tips. The fan should be mounted so that the tips of the blades are at least thirty (30) inches (76 centimeters) from walls or other upright structures.

  3. The outlet box and ceiling support joist used must be securely mounted, and capable of supporting at least 50 Pounds (23 kilograms). The outlet box must be supported directly by the building structure. Make sure the electrical box that will hold the ceiling fan is fan-rated. There should be an inscription on the box indicating it.
    WARNING: To reduce the risk of fire, electrical shock, or personal injury, mount to the outlet box marked “Acceptable for Fan Support,” and use the mounting screws provided with the outlet box. Most outlet boxes commonly used for the support of lighting fixtures are not acceptable for fan support and may need to be replaced. Consult a qualified electrician if in doubt.
    WARNING: To reduce the risk of fire, electrical shock, or personal injury, wire connectors provided with this fan are designed to accept only one 12 gauge house wire and two lead wires from the fan. If your house wire is larger than 12 gauge or there is more than one house wire to connect to the two fan lead wires, consult an electrician for the proper size wire connectors to use.

  4. After making electrical connections, spliced conductors should be turned upward and pushed carefully up into the outlet box. The wires should be spread apart with the grounded conductor and the equipment-grounding conductor on opposite sides of the outlet box.
    WARNING: To reduce the risk of electrical shock, fire and to prevent humming noise do not use this fan with any solid state speed control device or control fan speed with a full range dimmer switch. Using a full range dimmer switch to control fan speed will cause a loud humming noise from fan.

  5. Do not operate the reverse switch until fan has come to a complete stop.

  6. Do not insert anything between the fan blades while they are rotating.
    WARNING: To reduce the risk of personal Injury, do not bend the blade brackets when installing the brackets, balancing the blades, or cleaning the fan. Do not insert foreign objects in between rotating fan blades.
    WARNING: To avoid personal injury or damage to the fan and other items, be cautious when working around or cleaning the fan.

  7. Do not use water or detergents when cleaning the fan or fan blades. A dry dust cloth or lightly dampened cloth will be suitable for most cleaning.

  8. Suitable for use with solid-state speed controls
    WARNING: To reduce the risk of personal injury, use only parts provided with this fan. The use of parts OTHER than those provided with this fan will void the warranty.
    NOTE: The important safety precautions and instructions appearing in the manual are not meant to cover all possible conditions and situations that may occur. It must be understood that common sense and caution are necessary factors in the installation and operation of this fan.

  9. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

  10. Children should be supervised to ensure that they do not play with the appliance.

  11. CAUTION: MOUNT WITH THE LOWEST MOVING PARTS AT LEAST 2.1 METRES ABOVE FLOOR OR GRADE LEVEL.

  12. WARNING : All set screws must be checked, and retightened where necessary, before installation.

  13. WARNING: If unusual oscillating movement is observed, immediately stop using the ceiling fan and contact the manufacturer, its service agent or suitably qualified persons.

  14. The replacement of parts of the safety suspension system device and the mounting of the suspension system shall be performed by the manufacturer, its service agent or suitably qualified persons.

  15. The fixing means for attachment to the ceiling such as hooks or other devices shall be fixed with a sufficient strength to withstand 4 times the weight of the ceiling fan.

Unpacking Your Fan
Carefully open the packaging. Remove items from styrofoam inserts. Remove motor housing and place on a soft, dry surface to avoid damage to finish. Do not discard fan carton or styrofoam inserts should this fan need to be returned. Check against parts inventory (listed below) that all parts have been included.

Parts Inventory

Tools Required

  • Step ladder
  • Pliers
  • Screwdriver (flat head and Philips)
  • Electrical tape
  • Circuit tester

Installation Preparation

To prevent personal injury and damage, ensure that the hanging location allows the blade a clearance of 7ft (2.13m) from the floor and 30 in (76cm) from any wall or obstruction.
The fan is suitable for room sizes up to 400 square feet (37.2 square meters).
This fan can be mounted with a down rod on a normal or vaulted ceiling. Down rod is included (5” length)
This fan can also be mounted using flush mount installation as seen in diagram.

WARNING: All set screws must be checked, and retightened where necessary, before installation.

Hanging Bracket Installation
Turn off circuit breakers to current fixture from breaker panel and be sure operating light switch is turned to the OFF position.

WARNING: Failure to disconnect power supply prior to installation may result in serious injury and fire hazard.

Remove existing fixture
WARNING: When using an existing outlet box, be sure the outlet box is securely attached to the building structure and can support the full weight of the fan. Ensure the outlet box is clearly marked “Suitable for Fan Support”. If not, it must be replaced with an approved outlet box. Failure to do so can result in serious injury.

CAUTION: Be sure outlet box is grounded properly and that a ground wire (green or bare) is present. Partially loosen screws in slotted holes of canopy.
Remove the other 2 screws (along with the star washers) -save for later use. Twist canopy to remove the hanging bracket.
Install hanging bracket to outlet box using original screws, spring washers and flat washers provided with new or original outlet box. If installing on a vaulted ceiling, face opening of Hanging Bracket towards high point of ceiling. Arrange electrical wiring around the back of the hanging bracket and away from the hanging bracket opening.

CAUTION: It is very important that you use the proper hardware when installing the hanging bracket as this will support the weight of the fan.

ELECTRICAL OUTLET BOX

WARNING: Contact a qualified electrician to replace the outlet box if it is not suitable for ceiling fans
WARNING: To Reduce The Risk Of Fire, Electric Shock, Or Personal Injury, Mount To Outlet Box Acceptable for Fan Support of 15.9 kg (35 lbs) or less And Use Mounting Screws Provided With The Outlet Box. Most Outlet Boxes Commonly Used For The Support of Luminaires Are Not Acceptable For Fan Support And May Need To Be Replaced. Consult A Qualified Electrician If In Doubt. MOUNT ONLY TO AN OUTLET BOX MARKED ACCEPTABLE FOR FAN SUPPORT。

  1. If there is an existing outlet box, ensure it is clearly marked “Suitable For Fan Support”.
    If not, it must be replaced with an approved one.

  2. Secure the outlet box (or make sure the existing box is secured) directly to the building structure. Use appropriate fasteners and building materials. Wood joist and outlet box must be able to support a minimum of 50 pounds.

  3. Figure 1, 2 and 3 are examples of different ways to mount the outlet box in different situations.

  4. To hang the fan in locations where no ceiling joists is available. A hanger support bar may be required (Fig. 4)

Required for Canadian Installation ONLY
To ensure consumer safety and satisfy Canadian regulatory requirements, a safety support cable is provided to help prevent the ceiling fan from falling. To install, please follow the instructions below.

Parts

  1. Using the provided screw, attach the safety cable hook to the ceiling joist near the mounting bracket. Ensure the cable hook is covered by the canopy.

  2. Adjust the length of the safety cable to reach the safety cable hook by sliding the cable through the nut until the desired length is reached. Then, form the loop by threading the cable back through the cable and firmly securing. Place the loop onto the safety cable hook.

Note: Although the safety support cable is only required for Canadian installation, it is recommended that it is utilized with any installation

Flush Mount Assembly

NOTE: If assembling with down rod, proceed to Step 7

  1. Remove ground wire along with the screw and washer from the mounting plate

  2. Remove four (4) screws and spring washers from upper motor housing

  3. Attach canopy to upper motor housing with same screws and washers removed in Step 2
    WARNING – Ensure screws are firmly secured

  4. Hang fan on mounting plate hook through canopy mount hole for easy hands-free electrical wiring

Assembly with Down Rod

  1. Remove pin and clip from down rod. Slide the down rod through the canopy and the down rod cover as shown in figure

  2. Thread the electrical wires through the down rod and pull the extra wire slack through the down rod
    Tip: Apply a small piece of electrical tape to the ends of the electrical wires to keep them together when threading them through the down rod

  3. Loosen the yoke set screw. Place the down rod into the motor housing yoke and re-insert the previously removed pin and clip. Tighten yoke screw securely

  4. With the hanging bracket fully secured to the outlet box, you are now ready to hang your fan. Grab the fan securely with two (2) hands. Place the down rod ball into the hanging bracket and rotate until the ball sits securely in the hanging bracket tab

Ceiling Fan Wiring and Remote Control Instructions

WARNING: Failure to disconnect power supply prior to the installation may result in serious injury and fire hazard

Important: Incorrect wire connection would damage the receiver.
Be sure outlet box is properly grounded or that a ground wire (GREEN or bare) is present.

Make sure all electrical connections comply with Local
Codes or Ordinances and the National Electrical Code. If you are unfamiliar with electrical wiring, or if the house/building wires are different colors than those referred to in the instructions, please use a qualified electrician.
When down rod is secured in place on the hanging bracket, electrical wiring can be made.

Wiring Instructions

Using the diagram above, proceed carefully while making the appropriate wire connections.
The wires should be spread apart with the grounded conductor and the equipment grounding conductor on one side of the outlet box and the ungrounded conductor on the other side of the outlet box.
The splices, after being carefully made, should be turned upward and pushed carefully up into the outlet box.

Note: Wrap each wire nut separately with electrical tape as an extra safety measure.

Remote Control Instructions

Note: Your fan is supplied with a radio frequency remote control unit. Kindly note that the fan does not contain a pull chain/switch for the lighting or fan speed control, as is dependent upon the radio frequency remote for use
The remote is pre-programmed from the factory and should work right out of the box once the battery is installed (AAA batteries included).

CAUTION: The battery will weaken with age and should be replaced before leaking takes as this will damage the transmitter. Dispose of used batteries properly, keep the batteries out of reach of children. To reduce the risk of fire or injury, do not use this product in conjunction with any variable (rheostat)wall control.
If the remote control doesn’t work properly, please follow the operation as below.

Remote Control ( Emitter ) Operation
If emitter can not control the fan

  1. Please check whether the battery is installed correctly and whether it is charged. If necessary, replace the remote control battery.
  2. Please check if there are similar remote control products working nearby, because remote control products of the same frequency will interfere with each other.
  3. Please press and hold the “1”and “2” buttons at the same time within 10 seconds after the product is powered on, until you hear two beeps to succeed. If it doesn’t work, please try again.

Canopy Assembly

  1. Loosen the four (4) screws/washers on the side of the hanging bracket
  2. Lift canopy to the hanging bracket, and secure the canopy with the four (4) screws/washers. Securely tighten screws

Blade Assembly

Insert blade through slide slot of motor and align with

  1. three (3) holes
  2. Secure the blades with three (3) blade screws. Be careful not to overtighten.
  3. Repeat Step 3 for the remaining blades

Light Kit Assembly

  1. Remove the four (3) screws from the light kit and set aside
  2. Plug the connector from the light kit into the connectors from the switch housing
  3. Correct wiring
  4. White to White
  5. Blue to Blue
  6. Gently push the connectors into the switch housing and align the holes in the light kit with the holes in the switch housing. Secure the light kit with the four (3) removed screws
  7. Install the 2 included LED bulbs (E26,7W), align the four holes on the shade with the four holes on the light kit, install the rubber stopper , and finally secure with four (4) screws

Ceiling Fan Troubleshooting Guide

Welcome to the River of Goods family! We’re honored you’ve decided to include one of our ceiling fans in your home.

Problem Solution
Fan/Lights do not start
  • Check all fuses/circuit breakers
  • Turn off electrical power and ensure the wiring is correct
  • Ensure       light kit wires are securely connected

Fan is noisy|

  • Allow a 24-hour “break in” period. Any level of noise louder than ambient levels
  • should disappear during that time
  • Check the electrical mounting box and ensure it is securely fastened
  • Check all screws/wire connections on the fan to ensure they are securely fastened
  • Use of an unapproved light dimmer or wall control can cause harmonic distortion and excess noise. Check to ensure that if installed, the wall control is approved for ceiling fan use

Fan does not move much air|

  • Check the direction of the fan blades when running. If needed, flip the reverse switch on the motor housing to ensure the ceiling fan is moving air in the desired direction
  • Ensure no household items are obstructing the airflow of the ceiling fan
  • Check to ensure the ceiling fan is appropriate for the size of the room in which it is installed

Fan shakes or wobbles|

  • A small amount of wobble is typical and acceptable and is not indicative of a defect
  • Ensure the electrical mounting box and hanging bracket are securely fastened
  • Install the included balancing kit. If undesired movement persists, simply change the location of the balancing kit until the excess movement ceases

MAINTENANCE

  1. The fan natural movements may cause some connections to work loose. A clicking or rattling noise is a certain sign of loosening screws. Check the support connections, brackets and blade attachment twice a year, and tighten all screws as necessary.
  2. Clean your fan periodically. Use only a damp cloth (never use solvents), and dust with a soft cloth or brush.
  3. You will never need to oil your fan, its permanently sealed bearing will prevent noise.
  4. Make sure the power is turned off at the main fuse or circuit panel before you attempt any repairs.

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