TORO 39921 21in Power Clear Flex Force Power System 60V MAX Snowthrower Instruction Manual

October 30, 2023
Toro

TORO 39921 21in Power Clear Flex Force Power System 60V MAX Snowthrower

Product Information

The product is a Model No. 39921 or 39921T (without battery or charger) manufactured by Toro. The user manual provides important information on how to operate and maintain the product properly.

Model and Serial Number

The model and serial numbers of the product are essential when seeking assistance, genuine Toro parts, or additional information. The location of the model and serial numbers is identified in Figure 1 of the manual.

Safety-Alert Symbol

The safety-alert symbol (Figure 2) is used in the manual to identify important safety messages that must be followed to prevent accidents. The symbol appears above information that alerts users to unsafe actions or situations and is followed by the word DANGER, WARNING, or CAUTION.

California Proposition 65 Warning

The power cord of the product contains lead, which is a chemical known to the State of California to cause birth defects or other reproductive harm. The use of this product may also cause exposure to chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.

Product Usage Instructions

Training

  1. The operator of the product is responsible for any accidents or hazards occurring to others or their property.
  2. Read and understand the contents of the Operator’s Manual before using the product. Ensure that everyone using the product knows how to use it, knows how to shut it off quickly, and understands the warnings.
  3. Do not allow children to use or play with the product, battery pack, or the battery charger; local regulations may restrict the age of the operator.

Safety Precautions

When using an electrical machine, always follow basic safety precautions to reduce the risk of fire, electric shock, or injury, including the following:

  • Do not use the product in wet or damp conditions.
  • Do not use the product with damaged cords or plugs. If the power cord is damaged, it must be replaced by an authorized service dealer or a similarly qualified person to avoid risk.
  • Do not use the product if it has been dropped, damaged, left outdoors, or dropped into water. Take it to an authorized service dealer for examination and repair.
  • Do not pull or carry the product by its cord, use the cord as a handle, close a door on the cord, or pull the cord around sharp edges or corners. Keep the cord away from heat, oil, and sharp edges.
  • Do not touch the plug or the machine with wet hands.
  • Do not place the product on an unstable surface or in a position that could cause it to tip over.
  • Keep the product away from heat sources and flammable materials.

For further safety precautions and information on operating and maintaining the product, refer to the user manual provided. In case of any questions or assistance required, contact an authorized service dealer or Toro Customer Service.

WARNING
CALIFORNIA Proposition 65 Warning The power cord on this product contains lead, a chemical known to the State of California to cause birth defects or other reproductive harm. Wash
hands after handling. Use of this product may cause exposure to chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.

Introduction

This machine is intended to be used by residential homeowners. It is designed for removing snow from patios, sidewalks, and small driveways. It is not designed for removing materials other than snow, nor is it designed for clearing gravel surfaces. It is designed to use Toro 60V lithium-ion battery packs. These battery packs are designed to be charged only by Toro 60V lithium-ion battery chargers. Using this product for purposes other than its intended use could prove dangerous to you and bystanders. Model 39921T does not include a battery or a charger. Read this information carefully to learn how to operate and maintain your product properly and to avoid injury and product damage. You are responsible for operating the product properly and safely. Visit www.Toro.com for more information, including safety tips, training materials, accessory information, help finding a dealer, or to register your product. Whenever you need service, genuine Toro parts, or additional information, contact an Authorized Service Dealer or Toro Customer Service and have the model and serial numbers of your product ready. Figure 1 identifies the location of the model and serial numbers on the product. Write the numbers in the space provided.

Safety-Alert Symbol
The safety-alert symbol (Figure 2) shown in this manual and on the machine identifies important safety messages that you must follow to prevent accidents.
Figure 2
Safety-alert symbol

The safety-alert symbol appears above information that alerts you to unsafe actions or situations and is followed by the word DANGER, WARNING, or CAUTION.

  • DANGER indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
  • WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.
  • CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.
    This manual uses two other words to highlight information. Important calls attention to special mechanical information and Note emphasizes general information worthy of special attention.

Safety

READ ALL INSTRUCTIONS
WARNING: When using an electrical machine, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or injury, including the following:
Training

  1. The operator of the machine is responsible for any accidents or hazards occurring to others or their property.
  2. Read and understand the contents of this Operator’s Manual before you start the machine. Ensure that everyone using this machine knows how to use it, knows how to shut it off quickly, and understands the warnings.
  3. Do not allow children to use or play with the machine, battery pack, or the battery charger; local regulations may restrict the age of the operator.
  4. Do not allow children or untrained people to operate or service this device. Allow only people who are responsible, trained, familiar with the instructions, and physically capable to operate or service the device.
  5. Before using the machine, battery pack, and battery charger, read all the instructions and cautionary markings on these products.
  6. Become familiar with the controls and proper use of the machine, battery pack, and battery charger.

Preparation

  1. Keep bystanders and children out of the operating area.
  2. Never allow children to operate the machine.
  3. Do not operate the machine without all guards and safety devices in place and functioning properly on the machine.
  4. Inspect the area where you will use the machine and remove all objects that could interfere with the operation of the machine or that the machine could throw.
  5. Use only the battery pack specified by Toro. Using other accessories and attachments may increase the risk of injury and fire.
  6. Plugging the battery charger into an outlet that is not 120 V can cause a fire or electric shock. Do not plug the battery charger into an outlet other than 120 V.
  7. Do not use a damaged or modified battery pack or battery charger, which may exhibit unpredictable behavior that results in fire, explosion, or risk of injury.
  8. If the supply cord to the battery charger is damaged, contact an Authorized Service Dealer to replace it.
  9. Charge the battery pack with only the battery charger specified by Toro. A charger suitable for 1 type of battery pack may create a risk of fire when used with another battery pack.
  10. Charge the battery pack in a well-ventilated area only.
  11. Follow all charging instructions and do not charge the battery pack outside of the temperature range specified in the instructions. Otherwise, you may damage the battery pack and increase the risk of fire.
  12. Dress properly—Wear appropriate clothing, including eye protection; long pants; substantial, slip-resistant rubber boots; and hearing protection. Tie back long hair and do not wear loose clothing or loose jewelry that can get caught in moving parts.

Operation

  1. Contact with the moving rotor will cause serious injury. Keep your hands and feet away from all moving parts of the machine. Keep clear of any discharge opening.

  2. Stay behind the handles and away from the discharge opening while operating the machine.

  3. Using this machine for purposes other than its intended use could prove dangerous to you and bystanders.

  4. Prevent unintentional starting—Ensure that the electric-start button is removed from the ignition before connecting the battery pack and handling the machine.

  5. Use your full attention while operating the machine. Do not engage in any activity that causes distractions; otherwise, injury or property damage may occur.

  6. Stop the machine, remove the electric-start button, remove the battery pack from the machine, and wait for all movement to stop before adjusting, servicing, cleaning, or storing
    the machine.

  7. Do not use the machine on a gravel surface.

  8. Remove the battery pack and electric-start button from the machine whenever you leave it unattended or before changing accessories.

  9. Do not force the machine—Allow the machine to do the job better and safer at the rate for which it was designed.

  10. Stay alert—Watch what you are doing and use common sense when operating the machine. Do not use the machine while ill, tired, or under the influence of alcohol or drugs.

  11. Operate the machine only in good visibility and appropriate weather conditions.

  12. Use extreme caution when reversing or pulling the machine toward you.

  13. Keep proper footing and balance at all times, especially on slopes. Use extreme caution when changing directions on slopes. Do not operate the machine on exceedingly steep slopes. Walk, never run with the machine.

  14. When not actively clearing snow, disengage power to the auger.

  15. Do not direct the discharge material toward anyone. Avoid discharging material against a wall or obstruction; material may ricochet toward you. Stop the machine when crossing gravel surfaces.

  16. Never operate the machine at high transport speeds on slippery surfaces.

  17. Exercise extreme caution when operating the machine on or crossing drives, walks, or roads. Stay alert for hidden hazards or traffic.

  18. If the machine strikes an object or starts to vibrate, immediately shut off the machine, remove the electric-start button, remove the battery pack, and wait for all movement to stop
    before examining the machine for damage. Make all necessary repairs before resuming operation.

  19. Shut off the machine whenever you leave the operating position for any reason.

  20. Shut off the machine before unclogging the machine and always use a stick or a cleanout tool to remove the clog.

  21. Stop the machine and remove the electric-start button before loading the machine for hauling.

  22. Under abusive conditions, the battery pack may eject liquid; avoid contact. If you accidently come into contact with the liquid, flush with water. If the liquid contacts your eyes, seek medical help. Liquid ejected from the battery pack may cause irritation or burns.

  23. Do not expose a battery pack or tool to fire or excessive temperature. Exposure to fire or temperature above 130°C (265°F) may cause explosion.

  24. CAUTION—A mistreated battery pack may present a risk of fire, explosion, or chemical burn.

  • Do not disassemble the battery pack.
  • Replace the battery pack with a genuine Toro battery pack only; using another type of battery pack may cause a fire or risk of injury.
  • Keep battery packs out of the reach of children and in the original packaging until you are ready to use them.

Maintenance and Storage

  1. Stop the machine, remove the electric-start button, remove the battery pack from the machine, and wait for all movement to stop before adjusting, servicing, cleaning, or storing
    the machine.

  2. Do not attempt to repair the machine except as indicated in the instructions. Have an Authorized Service Dealer perform service on the machine using identical replacement parts.

  3. Wear gloves and eye protection when servicing the machine.

  4. When servicing the rotor, be aware that the rotor can still move even though the power source is off.

  5. For best performance, use only genuine Toro replacement parts and accessories. Other replacement parts and accessories could be dangerous, and such use could void the product
    warranty.

  6. Maintain the machine—Keep handles dry, clean, and free from oil and grease. Keep guards in place and in working order. Use identical replacement parts only.

  7. Check all fasteners at frequent intervals for proper tightness to ensure that the machine is in safe working condition.

  8. Check the machine for damaged parts. Check for misaligned and binding moving parts, broken parts, mounting, and any other condition that may affect its operation. Unless indicated in the instructions, have an Authorized Service Dealer repair or replace a damaged guard or part.

  9. When the battery pack is not in use, keep it away from metal objects such as paper clips, coins, keys, nails, and screws that can make a connection from 1 terminal to another. Shorting the battery terminals may cause burns or a fire.

  10. When you are not using the machine, store it indoors in a dry, secure place out of the reach of children.

  11. When storing the machine for more than 30 days, refer to Storage (page 17) for important information.

  12. Do not dispose of the battery in a fire. The cell may explode. Check with local codes for possible special disposal instructions.

Safety and Instructional Decals
Safety decals and instructions are easily visible to the operator and are located near any area of potential danger. Replace any decal that is damaged or missing.

TORO-39921-21in-Power-Clear-Flex-Force-Power-System-60V-MAX-
Snowthrower-03

  1. Warning—read the Operator’s Manual.
  2. Cutting/dismemberment of hand hazard, impeller; cutting/entanglement of foot hazard, auger—stay away from moving parts; keep all guards and shields in place; shut off the engine and remove the key before leaving the machine; read the Operator’s Manual before performing maintenance
  3. Thrown object hazard—keep bystanders away.

TORO-39921-21in-Power-Clear-Flex-Force-Power-System-60V-MAX-
Snowthrower-04

  1. To start the engine, bring the bail to the handle and press the ignition button.

  2.  ECO

  3. The battery pack is charging.

  4. The battery pack is fully charged.

  5. The battery pack is over or under the appropriate temperature range.

  6. Battery pack charging fault

  7. Battery charge status

  8. Read the Operator’s Manual.

  9. Keep away from open fire or flames.

  10. Call2Recycle® battery recycling program

  11. Do not expose to rain.

  12. Cutting/dismemberment hazard of hand, impeller; cutting/dismemberment hazard of foot, auger—do not place your hand in the chute; remove the key and read the Operator’s Manual before performing maintenance.

  13. The combined Ah rating of all installed batteries must be greater than 4.0Ah to start the machine, and greater than 7.5Ah for best runtime and operation.

  14. Read the Operator’s Manual.

Setup

Important: The battery pack is not fully charged when you purchase it. Before using the machine for the first time, refer to Charging the Battery Pack (page 14).

Mounting the Battery
Charger (Optional) Parts needed for this procedure:

Procedure
If desired, mount the battery charger securely on a wall using the wall-mount key holes on the back of the charger. Mount it indoors (such as a garage or other dry place), near a power outlet, and out of the reach of children. Refer to Figure 3 for assistance in mounting the charger. Slide the charger over the appropriately positioned hardware to secure the charger in place (hardware not included).

Unfolding the Handle
Parts needed for this procedure

2 Handle lock
2 Handle knob

Procedure

Installing the Discharge Chute
Parts needed for this procedure:

1 Discharge chute assembly
3 Hex washer head screw
1 Chute handle

Procedure

TORO-39921-21in-Power-Clear-Flex-Force-Power-System-60V-MAX-
Snowthrower-13

Product Overview

  1. Discharge chute 6. Headlight
  2. Chute deflector 7. ECO switch
  3. Chute-deflector trigger 8. Electric-start button
  4. Chute handle 9. Bail
  5. Battery-compartment lid 10. Rotor blades

Specifications

Battery Pack

Model 88625
Battery pack capacity 2.5 Ah

135 Wh
Battery manufacturer rating = 60V maximum and 54V nominal. Actual voltage varies with load.

Battery Charger

Model 88602
Type 60V MAX Lithium-Ion Battery Charger
Input 120V AC 50/60Hz Max 2.0A
Output 60V MAX DC 2.0A

Appropriate Temperature Ranges

Charge/store the battery pack at 5°C (41°F) to 40°C (104°F)*
Use the machine at -30°C (-22°F) to 23°C (73°F)*
Store the machine at -30°C (-22°F) to 49°C (120°F)*

Note: Charging time will increase if you do not charge the battery within this range. Store the machine, battery pack, and battery charger in an enclosed clean, dry area.

Attachments/Accessories

A selection of Toro approved attachments and accessories may be available for use with the machine to enhance and expand its capabilities. Contact your Authorized Service Dealer or authorized Toro distributor or go to www.Toro.com for a list of all approved attachments and accessories. To ensure optimum performance and continued safety certification of the machine, use only genuine Toro

  1. Battery charger Model 88602 (included with Model 39921)
  2. Battery pack Model 88625 (included with Model 39921)

replacement parts and accessories. Replacement parts and accessories made by other manufacturers could be dangerous, and such use could void the product warranty.

Operation

Installing the Battery Pack(s)

Important: Use a battery pack only in temperatures that are within the appropriate range; refer to specifications

  1. Make sure that the vents on the battery are clear of any dust and debris.
  2. Lift up the battery-compartment lid (A of Figure 8).
  3. Line up the cavity in the battery pack with the tongue on the machine and slide the battery pack into the compartment until it locks into place (B of Figure 8).
  4. Close the battery-compartment lid (C of Figure 8).

Note: Ensure that the battery-compartment lid is completely closed and snapped into place before starting the machine.

Starting the Machine

  1. Ensure that the battery pack (or battery packs) are installed in the machine; refer to Installing the Battery Pack(s) (page 12).

  2. Insert the electric-start button into the electric starter (A of Figure 9).

  3. Squeeze the bail and hold it to the handle (B and C of Figure 9).
    Note: When you squeeze the bail, the lights turn on and the battery- charge indicator lights on the battery illuminate.

  4. Press the electric-start button until the motor

Note: This is a ground-engaging machine; rotor contact with the ground is intentional and propels the machine forward.

Activating ECO Mode

Using ECO mode may extend battery life by reducing rotor speed; use ECO mode whenever you are moving snow a short distance. Activate ECO mode using the ECO switch as shown in Figure 6.

  1. Turn ECO mode on
  2. Turn ECO mode off

Shutting Off the Machine

  1. Release the bail (A of Figure 11).
  2. Remove the electric-start button from the electric starter (B of Figure 11).
  3. Remove the battery pack(s); refer to Removing the Battery Pack(s) from the Machine (page 13).

Note: Whenever you are not using the appliance, remove the battery pack(s).

Removing the Battery Pack(s) from the Machine

  1. Lift up the battery-compartment
  2. Press the battery pack-latch to release the battery pack(s) and remove the battery pack(s).
  3. Close the battery-compartment

Preventing Freeze-up after Use

  • Let the motor run for a few minutes to prevent moving parts from Shut off the machine, wait for all moving parts to stop, and remove ice and snow from the machine.
  • Clean off any snow and ice from the base of the
  • Rotate the discharge chute left and right to free it from any ice buildup.
  • In snowy and cold conditions, some controls and moving parts may freeze. Do not use excessive force when trying to operate frozen If you have difficulty operating any control or part, start the machine and let it run for a few minutes.

Charging the Battery Pack

_ Important : _The battery pack is not fully charged when you purchase it. Before using the tool for the first time, place the battery pack in the charger and charge it until the LED display indicates the battery pack is fully charged. Read all safety precautions.

_ Important: _Charge the battery pack only in temperatures that are within the appropriate range; refer to Specifications (page 11).

Note: At any time, press the battery-charge-indicator button on the battery pack to display the current charge (LED indicators).

  1. Ensure that the vents on the battery and charger are clear of any dust and debris

  2. Battery pack cavity

  3. Battery pack venting areas

  4. Battery pack terminals

  5. Battery-charge-indicator button

  6. LED indicators (current charge)

  7. Handle

  8. Charger LED indicator light

  9. Charger venting areas

  10. Line up the cavity in the battery pack (Figure 12) with the tongue on the charger.

  11. Slide the battery pack into the charger until it is fully seated (Figure 12).

Indicator light Indicates
Off No battery pack inserted
Green blinking Battery pack is charging
Green Battery pack is charged
Red Battery pack and/or battery charger is over or under the appropriate

temperature range
Red blinking| Battery pack charging fault*

Refer to Troubleshooting (page 18) for more information.
_ Important: _The battery can be left on the charger for short periods between uses. If the battery will not be used for longer periods, remove the battery from the charger; refer to Storage (page 17).

Adjusting the Discharge Chute and Chute Deflector

To adjust the discharge chute, move the chute handle. To adjust the chute deflector (and therefore the height of the snow stream), squeeze the trigger and raise or lower the chute deflector (Figure 13).

  1. Chute handle
  2. Trigger

Clearing a Clogged Discharge Chute

If the machine is running but there is no snow coming out of the discharge chute, the discharge chute may be clogged.

Warning : Contacting a rotating rotor with your hands inside the discharge chute could cause serious personal injury. Never use your hands to clean out the discharge chute.

  1. Shut off the machine, remove the electric-start button, and remove the battery pack.
  2. Wait 10 seconds to ensure that the rotor blades have stopped rotating.
  3. Always use a clean-out tool, not your hands, to clear the chute.

Operating Tips

Warning: A gap between the discharge chute and the chute deflector may allow the machine to throw snow and objects in the direction of the operator. Thrown objects could cause serious personal injury.

  • Do not force the chute deflector too far forward so that a gap appears between the discharge chute and chute deflector.
  • Do not adjust the chute deflector with the power control bar engaged. Release the power control bar before adjusting the chute deflector.

Warning: The rotor can throw stones, toys, and other foreign objects and cause serious personal injury to you or bystanders.

  • Keep the area to be cleared free of all objects that the rotor blades could pick up and throw.
  • Keep all children and pets away from the area of operation
  • Remove the snow as soon as possible after it
  • Push the machine forward, but allow it to work at its own pace.
  • Overlap each swath to ensure complete snow
  • Discharge the snow downwind whenever
  • If the machine does not propel itself forward on slippery surfaces or in heavy snow, push forward on the handle, but allow the machine to work at its own pace.
  • The machine may leave rubber marks on new brushed or light-colored concrete. Test on an inconspicuous location before These marks are not permanent.

Maintenance

Stop the machine, remove the electric-start button, remove the battery pack from the machine, and wait for all movement to stop before adjusting, servicing, cleaning, or storing the machine. Inspecting the Rotor Blades Service Interval: Yearly—Inspect the rotor blades and have an Authorized Service Dealer replace the rotor blades and scraper if necessary. Before each session, inspect the rotor blades for wear. When a rotor-blade edge has worn down to the wear-indicator hole, have an Authorized Service Dealer replace the rotor blades and the scraper  (Figure 14).

  1. The wear-indicator hole is intact; you do not need to replace the rotor blades.
  2. The wear-indicator hole is exposed; replace the rotor blades and scraper.

Replacing the Scraper
Service Interval: Every 20 hours Replace the scraper blade if it is damaged or if scraping performance is greatly reduced. When needed, remove and replace the scraper as shown in Figure 15.TORO-39921-21in-Power-Clear-Flex-Force-
Power-System-60V-MAX-Snowthrower-23

Storage

_ Important: Store the machine, battery pack, and charger only in temperatures that are within the appropriate range; refer to Specifications (page 11).
Important: _If you are storing the battery pack for the off-season, charge it until 2 or 3 LED indicators turn green on the battery. Do not store a fully charged or fully depleted battery. When you are ready to use the machine again, charge the battery pack until the left indicator light turns green on the charger or all 4 LED indicators turn green on the battery.

  • Disconnect the product from the power supply (i.e., remove the plug from the power supply or the battery pack) and check for damage after use.
  • Clean all foreign material from the
  • Do not store the tool with the battery pack
  • When not in use, store the machine, battery pack, and battery charger out of the reach of children.
  • Keep the machine, battery pack, and battery charger away from corrosive agents, such as garden chemicals and de-icing salts.
  • To reduce the risk of serious personal injury, do not store the battery pack outside or in
  • Store the machine, battery pack, and battery charger in an enclosed clean, dry area.

Preparing the Battery Pack for Recycling

_ Important: _Upon removal, cover the terminals of the battery pack with heavy-duty adhesive tape. Do not attempt to destroy or disassemble the battery pack or remove any of its components.

Lithium-ion battery packs labeled with the Call2Recycle seal can be recycled at any participating retailer or battery recycling facility in the Call2Recycle program (US and Canada only). To locate a participating retailer or facility closest to you, please call1-800-822-8837 or visit www.call2recycle.org. If you cannot locate a participating retailer or facility nearby, or if your rechargeable battery is not labeled with the Call2Recycle seal, please contact your local municipality for more information on how to responsibly recycle the battery. If you are located outside of the US and Canada, please contact your authorized Toro distributor.

Register at www.Toro.com.

References

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