SILVERSTONE XE02-4187 Socket Coolers Installation Guide
- June 12, 2024
- SilverStone
Table of Contents
SILVERSTONE XE02-4187 Socket Coolers
Assembly Guide
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Please wear ESD gloves to protect the processor and CPU socket before installation process
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Install the processor first with the plastic carrier. Align the golden color triangle mark with the hollow triangle mark on the carrier, then align the key on the processor IHS cover and side, push the processor and confirm the 4 clips securely locked (Figure 1 &2)
Note: the carrier latches must be fully engaged with the keying slots on the edges of the processor and the processor must be securely seated on the carrier after insertion.
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Remove the heatsink from its packaging and remove the protection cover of Thermal Interface Material (TIM). The required amount of TIM has been pre-applied on the bottom of the heatsink. Inspect the pre-applied TIM for any damage before use.
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Identify processor Pin 1 and onboard socket Pin 1 to decide the heatsink installation direction; for certain motherboards, the Pin 1 location will be different with CPU1 and CPU2. (Figure 3 & 4)
Note: The complete assembly of processor, carrier, and heat sink is called Processor Heat Sink Loading Module (PHLM) or Processor Heat Sink Module (PHM).
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Before assembling PHM on bolster plate, follow the sticker instructions to ensure all wires are in unlocked position. Install PHM on bolster plate, and move all wires to locked position, then use Torx T30 screwdriver to tighten each nut of 8 LBF-IN (0.904 N-M) (Figure 5 & 6)
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For XE04-4677 / XE04-4189, install the heatsink cooling fan with the fan holder assembly onto the heatsink fin array and make sure that it is fully secured with the heatsink bracket, then tighten the single locking screw on top of the fan holder assembly to the heatsink. Lastly, plug in the 4 Pin fan connector to a motherboard fan header.
Warranty Information
This product has a limited 1 year warranty in North America and Australia.
For information on warranty periods in other regions, please contact your
reseller or Silver Stone authorized distributor
Warranty terms & conditions
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Product component defects or damages resulted from defective production is covered under warranty. Defects or damages with the following conditions will be fixed or replaced under Silver Stone Technology’s jurisdiction.
a) Usage in accordance with instructions provided in this manual, with no misuse, overuse, or other inappropriate actions.
b) Damage not caused by natural disaster (thunder, fire, earthquake, flood, salt, wind, insect, animals, etc…)
c) Product is not disassembled, modified, or fixed. Components not disassembled or replaced.
d) Warranty mark/stickers are not removed or broken.
Loss or damages resulted from conditions other than ones listed above are not covered under warranty -
Under warranty, Silver Stone Technology’s maximum liability is limited to the current market value for the product (depreciated value, excluding shipping, handling, and other fees). Silver Stone Technology is not responsible for other damages or loss associated with the use of product.
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Under warranty, Silver Stone Technology is obligated to repair or replace its defective products. Under no circumstances will Silver Stone Technology be liable for damages in connection with the sale, purchase, or use including but not limited to loss of data, loss of business, loss of profits, loss of use of the product or incidental or consequential damage whether or not foreseeable and whether or not based on breach of warranty, contract or negligence, even if Silver Stone Technology has been advised of the possibility of such damages.
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Warranty covers only the original purchaser through authorized Silver Stone distributors and resellers and is not transferable to a second hand purchaser.
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You must provide sales receipt or invoice with clear indication of purchase date to determine warranty eligibility
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If a problem develops during the warranty period, please contact your retailer/reseller/Silver Stone authorized distributors or Silver Stone http://www.silverstonetek.com.
Please note that: (i) You must provide proof of original purchase of the product by a dated itemized receipt; (ii) You shall bear the cost of shipping (or otherwise transporting) the product to Silver Stone authorized distributors. Silver Stone authorized distributors will bear the cost of shipping (or otherwise transporting) the product back to you after completing the warranty service; (iii) Before you send the product, you must be issued a Return Merchandise Authorization (“RMA”) number from Silver Stone. Updated warranty information will be posted on Silver Stone’s official website.
Please visit http://www.silverstonetek.com for the latest updates.
Additional info & contacts
For North America
(usasupport@silverstonetek.com)
Silver Stone Technology in North America may repair or replace defective
product with refurbished product that is not new but has been functionally
tested.
Replacement product will be warranted for remainder of the warranty period or
thirty days, whichever is longer.
All products should be sent back to the place of purchase if it is within 30
days of purchase, after 30 days, customers need to initiate RMA procedure with
Silver Stone Technology in USA by first downloading the “USA RMA form for end-
users” form from the below link and follow its instructions.
http://silverstonetek.com/contactus.php
For Australia only
(support@silverstonetek.com) Our goods
come with guarantees that cannot be excluded under the Australian Consumer
Law.
You are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not amount to a major
failure.
Please refer to above “Warranty terms & conditions” for further warranty
details.
Silver Stone Technology Co., Ltd. 12F No. 168 Jincheng Rd., Zhonghe Dist., New Taipei City 235 Taiwan R.O.C. + 886-2-8228-1238 (standard international call charges apply)
For Europe
(support.eu@silverstonetek.de)
For China
(support@silverstonetek.com.cn)
For all other regions
(support@silverstonetek.com)
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
- this device may not cause harmful interference, and
- this device must accept any interference received, including interference that may cause undesired operation
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>