Vaillant VR 921 Internet Module sensoNET Instruction Manual
- June 11, 2024
- Vaillant
Table of Contents
Vaillant VR 921 Internet Module sensoNET Instruction Manual
Safety instructions
Intended use
In the event of inappropriate or improper use, damage to the product and other property may arise.
The product is used to control your heating installation. The communication unit is connected to your router using a LAN cable or via WLAN, and establishes an Internet connection for the heating installation.
Intended use includes the following:
- observance of accompanying operating, installation and maintenance instructions for the product and any other system components
- installing and setting up the product in accordance with the product and system approval
- compliance with all inspection and maintenance conditions listed in the instructions.
Intended use also covers installation in accordance with the IP class.
This product can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the product in a safe way and understand the hazards involved. Children must not play with the product. Cleaning and user maintenance work must not be carried out by children unless they are supervised.
Using the product with a power supply unit other than the one supplied or available as an accessory or with the connection cable that is available as an accessory for the direct connection to the heat generator is considered to be improper use.
Any other use that is not specified in these instructions, or use beyond that specified in this document, shall be considered improper use. Any direct commercial or industrial use is also deemed to be improper.
Caution.
Improper use of any kind is prohibited.
Risk caused by inadequate qualifications
The following work must only be carried out by competent persons who are sufficiently qualified to do so:
- Set-up
- Dismantling
- Installation
- Start-up
- Inspection and maintenance
- Repair
- Decommissioning
- Proceed in accordance with current technology.
Validity: Russia
The competent person must be authorised by Vaillant Group Russia.
Risk of death from electric shock
There is a risk of death from electric shock if you touch live components.
Before commencing work on the product:
- Unplug the mains plug.
- Or disconnect the product from the power supply by switching off all power supplies (electrical partition with a contact gap of at least 3 mm, e.g. fuse or circuit breaker).
- Secure against being switched back on again.
- Wait for at least 3 minutes until the capacitors have discharged.
- Check that there is no voltage.
Qualification
Only qualified electricians may carry out the electrical installation.
Risk of material damage caused by using an unsuitable tool
- Use the correct tool.
Observing the safety information
Validity: Russia OR Ukraine
- Observe the safety information in the section “Countryspecific information”.
Safety warning – Power supply unit
- The power supply unit that is provided must only be used indoors.
- Do not operate the power supply unit in wet environments or in the rain.
- If the power supply unit has visible damage or is defective, you must not operate it.
- Keep the power supply unit, its individual parts and the packaging material away from children.
- Only connect the power supply unit if the mains voltage for the plug socket matches the information on the data plate.
- Only connect the power supply unit to an easily accessible plug socket so that you can disconnect the power supply unit quickly from the power grid in the event of a fault.
- The power supply unit heats up during operation. Do not cover the power supply unitwith objects, and ensure that it is sufficiently ventilated.
- The outer connection cable on the power supply unit cannot be replaced. If the connection cable becomes damaged, the entire power supply unit must be scrapped.
- When using the VRA 42 power supply unit, which is available as an accessory: Install the power supply unit in the boiler in accordance with the instructions. Connect the power supply unit to the unit PCB in accordance with the boiler’s installation instructions.
Regulations (directives, laws, standards)
- Observe the national regulations, standards, directives, ordinances and laws.
Notes on the documentation
Observing other applicable documents
- You must observe all the operating and installation instructions included with the system components.
- Observe the country-specific notes in the Country Specifics appendix.
Storing documents
- Pass these instructions and all other applicable documents on to the end user.
Validity of the instructions
These instructions apply only to:
Product article number
- VR 921
0020260962,
0020260963,
0020260964
Product description
CE marking
The CE marking shows that the products comply with the basic requirements of the applicable directives as stated on the declaration of conformity.
The manufacturer hereby declares that the type of radio equipment that is described in these instructions complies with Directive 2014/53/EU. The complete text for the EU Declaration of Conformity is available at: http://www.vaillant-group.com/doc/docradio-equipment-directive/.
Recycling and disposal
If the product is identified with this symbol, it does not belong with the household waste at the end of its useful life.
- Instead, take the product to a collection point for recycling waste electrical or electronic equipment.
For more information on where to take waste electrical and electronic equipment, contact your town or district authorities or your waste recycling centre.
Symbols on the data plate
| Symbol | Meaning |
|---|---|
| Protection class III |
Symbols on the data plate for the power supply unit
| Symbol | Meaning |
|---|---|
| `` | Protection class II |
| Use only in interior rooms | |
| Polarity of the extra-low voltage plug |
Requesting licences
This product contains free and opensource software. The corresponding licence
information is saved on the i-Fi gateway and can be displayed using the
corresponding app.
You can request the source code, for a processing fee, from the following address: opensource@myvaillant.com
This offer applies for three years from the date of purchase, or at least for the time in which we offer support for the Wi-Fi gateway.
Installation
Checking the assembly and installation prerequisites
Check:
- WLAN signal available (if operation with WLAN is selected)
- LAN cable available (if operation with LAN is selected)
- eBUS line accessible, if required
- Free plug socket available, if required
- Routing and security parameters in the IP network: Ports 80, 123, 443 and 8443 enabled for outgoing connections
- Dynamic IP addressing (DHCP) available
- The installation site and cabling for the product with the heat generator is not publicly accessible
- Internet connection for permanent Internet communication is available
- The IP network has an activated firewall and is encrypted, see technical data
Wall installation, electrical connection to the plug socket
- Observe the installation steps in the illustrated instructions at the end of this document.
Alternative electrical connection to the heat generator (extra accessory required)
- Remove the power supply unit and the eBUS connection cable.
- Install the connection cable (article number: 0020284732) for the direction connection to the heat generator.
Connecting the product to the Internet
- Ensure that all additional system components, such as the control, are operating when you switch on the product.
- Briefly press the button in the product’s terminal block.
- The product is now in coupling mode for ten minutes.
- For additional instructions, follow the corresponding app.
Meaning of the LEDs
LED| Status|
Meaning
---|---|---
Yellow/ green| Flashing| The product starts.
Yellow/ green| Lights up| The start process ends; ready for coupling
Blue| Flickering| The coupling mode (WLAN) is active
Blue| Lights up| LAN/WLAN is available. The product is ready for operation.
Blue| Flashing| Product software is updating
Red| Lights up| Internet connection was disconnected; when connecting via LAN:
No Internet connection available
Data protection and connecting the product to the Internet as well as EEBUS solutions from third-party providers
You can only use the product’s scope of functions with the corresponding app. To install the app, you must accept the T&Cs and Privacy Policy.
If you connect the product to the Internet via a LAN cable without using the corresponding app, the product automatically sends the following technical data to the manufacturer’s server:
- Data about the product (serial number, unit type, unit ID, etc.)
- Data about the firmware (firmware version, update status, etc.)
- Data about the connected heating system (serial numbers, unit types, unit IDs, firmware versions, etc.)
A local network connection is the prerequisite in order to connect the productwith EEBUS-compatible products from third-party providers. To start up the products, the corresponding app must be used.
When using EEBUS solutions from thirdparty providers, the third-party provider’s T&Cs and Privacy Policy also apply with regard to the collection and processing of their data. The product manufacturer has no influence on this and assumes no liability for this.
Background information
For further information on the product and the system (EEBus, system information, etc.), you can call up the following website: www.vaillant.com/homecomfort
Repair
Replacing the power supply unit
- If you replace the power supply unit, only use the original power supply unit from the manufacturer (article number0020116923 or 0020259111).
Note
The VRA 42 power supply unit must only be used if the power supply unit can be
correctly installed in the boiler’s electronics box.
Technical data
Technical data – Communication unit
Note
- Not applicable for article number 0020260964 and not applicable for
Russia/Ukraine.
** Applies for use with the connection cable for the direct connection to the heat generator.
| Rated voltage | 5 to 24 V |
|---|---|
| Requirement for the power supply *” | ES1 or PS1 in accordance with IEC 62368-1 |
| Radio frequency bands | 868.0-868.6 MHz, 869.4-869.65 MHz |
| WLAN radio frequency band | 2.4 GHz |
| Radio frequency output at 868.0 – 868.6 MHz (max. e.r.p.)* | 6.6 dBm |
| Radio frequency output at 869.4 – 869.65 MHz (max. e.r.p.)* | 6.9 dBm |
| WLAN radio frequency output (max. e.r.p.) | 17.5 dBm |
| WLAN channels | 1 – 13 |
| Wi-Fi encryption | WPA2-PSK1 – 13 |
| IP assignment | DHCP |
| Power consumption (average) | 3.0 W |
| Maximum envirno- mental temperature | 50 °C |
| Low-voltage wire (bus line) – cross-section | 0.75 mm2 |
| Ethernet cable (LAN) | min. Cat 5 |
| Height | 96 mm |
| Width | 122 mm |
| Depth | 36 mm |
| IP rating | IP 21 |
| Protection class | III |
| Permitted degree of environmental pollution | 2 |
Technical data – Plug-in power supply unit
| Rated voltage | 110 to 240 V~ |
|---|---|
| Rated current | 0.5 A |
| Output AC voltage | 5 V |
| Max. output direct current | 2.1 A |
| Power frequency | 50/60 Hz |
| IP rating | IP 20 |
| Protection class | II |
| Permitted degree of environmental pollution | 2 |
Package Content
Installation Instructions
Country specifics
Supplier addresses and country specific
AT, Österreich
– Austria –
Vaillant Group Austria GmbH
Clemens-Holzmeister-Straße 6
1100 Wien
Telefon 05 7050
Telefax 05 7050 1199
Telefon 05 7050 2100 (zum Regionaltarif
österreichweit, bei Anrufen aus dem Mobilfunknetz ggf. abweichende Tarife –
nähere
Information erhalten Sie bei Ihrem Mobilnetzbetreiber)
info@vaillant.at
termin@vaillant.at
www.vaillant.at
www.vaillant.at/werkskundendienst/
BA, Bosna i Hercegovina
– Bosnia and Herzegovina –
Vaillant d.o.o.
Bulevar Meše Selimovića 81A
BiH Sarajevo
Tel. 033 6106 35
Fax 033 6106 42
vaillant@bih.net.ba
www.vaillant.ba
BE, Belgien, Belgique, België
– Belgium –
N.V. Vaillant S.A.
Golden Hopestraat 15
B-1620 Drogenbos
Tel. 2 3349300
Fax 2 3349319
Kundendienst / Service après-vente / Klantendienst 2 3349352
info@vaillant.be
www.vaillant.be
CH, Schweiz, Suisse, Svizzera
– Switzerland –
Vaillant GmbH (Schweiz, Suisse, Svizzera)
Riedstrasse 12
CH-8953 Dietikon
Tel. +41 44 744 29 29
Fax +41 44 744 29 28
Techn. Vertriebssupport +41 44 744 29 19
info@vaillant.ch
www.vaillant.ch
Vaillant Sàrl
Z.I. d’In-Riaux 30
CH-1728 Rossens
Tél. +41 26 409 72 10
Fax +41 26 409 72 14
Service après-vente tél. +41 26 409 72 17
Service après-vente fax +41 26 409 72 19
romandie@vaillant.ch
www.vaillant.ch
CZ, Česká republika
– Czech Republic –
Vaillant Group Czech s. r. o.
Plzeňská 188
CZ-252 19 Chrášťany
Telefon +420 281 028 011
Telefax +420 257 950 917
vaillant@vaillant.cz
www.vaillant.cz
DE, Deutschland
– Germany –
Vaillant Deutschland GmbH & Co.KG
Berghauser Str. 40
D-42859 Remscheid
Telefon 02191 18 0
Telefax 02191 18 2810
Auftragsannahme Vaillant Kundendienst 02191 5767901
info@vaillant.de
www.vaillant.de
DK, Danmark
– Denmark –
Vaillant A/S
Dybendalsvænget 3
DK-2630 Taastrup
Telefon 0046 160200
Vaillant Kundeservice 46 160200
info@vaillant.dk
www.vaillant.dk
EE, Eesti
– Estonia –
Vaillant Group International GmbH
Berghauser Strasse 40
D-42859 Remscheid
Tel. +49 2191 18 0
www.vaillant.info
ES, España
– Spain –
Vaillant Saunier Duval, S.A.U
Polígono Industrial Ugaldeguren III
Parcela 22
48170 Zamudio
Teléfono +34 94 48 96 200
Atención al Cliente +34 910 77 88 77
Servicio Técnico Oficial +34 910 779 779
www.vaillant.es
FI, Suomi
– Finland –
Vaillant A/S
Dybendalsvænget 3
DK-2630 Taastrup
Telefon 0045 46160200
info@vaillant.dk
www.vaillant.fi
FR, France
– France –
SDECC SAS (une société de Vaillant Group en France)
SAS au capital de 19 800 000 euros – RCS
Créteil 312 574 346
Siège social: 8 Avenue Pablo Picasso
94120 Fontenay-sous-Bois
Téléphone 01 4974 1111
Fax 01 4876 8932
www.vaillant.fr
GB, Great Britain Vaillant Ltd.
Nottingham Road
Belper
Derbyshire
DE56 1JT
Telephone 0330 100 3143
info@vaillant.co.uk
www.vaillant.co.uk
GR, Ελλάδα
– Greece –
Vaillant Group International GmbH
Berghauser Strasse 40
D-42859 Remscheid
Tel. +49 2191 18 0
www.vaillant.info
HR, Hrvatska
– Croatia –
Vaillant d.o.o.
Heinzelova 60
10000 Zagreb
Tel. 01 6188 670
Tel. 01 6188 671
Tel. 01 6064 380
Tehnički odjel 01 6188 673
Fax 01 6188 669
info@vaillant.hr
www.vaillant.hr
HU, Magyarország
– Hungary –
Vaillant Saunier Duval Kft.
Office Campus Irodaház
A épület, II. emelet
1097 Budapest
Gubacsi út 6.
Tel +36 1 464 7800
vaillant@vaillant.hu
www.vaillant.hu
IT, Italia
– Italy –
Vaillant Group Italia S.p.A.
Via Benigno Crespi 70
20159 Milano
Tel. +39 02 697 121
Fax +39 02 697 12500
Assistenza clienti 800 088 766
info.italia@vaillantgroup.it
www.vaillant.it
LT, Lietuva
– Lithuania –
Vaillant Group International GmbH
Berghauser Strasse 40
D-42859 Remscheid
Tel. +49 2191 18 0
www.vaillant.info
LV, Latvija
– Latvia –
Vaillant Group International GmbH
Berghauser Strasse 40
D-42859 Remscheid
Tel. +49 2191 18 0
www.vaillant.info
NL, Nederland
– Netherlands –
Vaillant Group Netherlands B.V.
Paasheuvelweg 42
Postbus 23250
1100 DT Amsterdam
Telefoon 020 565 92 00
Consumentenservice 020 565 94 20
Serviceteam voor installateurs 020 565 94
40
info@vaillant.nl
www.vaillant.nl
NO, Norge
– Norway –
Vaillant Group Norge AS
Støttumveien 7
1540 Vestby
Telefon 64 959900
Fax 64 959901
info@vaillant.no
www.vaillant.no
PL, Polska
– Poland –
Vaillant Saunier Duval Sp. z.o.o.
ul. 1 Sierpnia 6A, budynek C
02-134 Warszawa
Tel. 022 3230100
Fax 022 3230113
Infolinia 0801 804444
vaillant@vaillant.pl
www.vaillant.pl
PT, Portugal
– Portugal –
Vaillant Group International GmbH
Berghauser Strasse 40
D-42859 Remscheid
Tel. +49 2191 18 0
www.vaillant.info
RO, România
– Romania –
Vaillant Group România S. R. L.
Soseaua Bucuresti Nord nr. 10 incinta
Global City Business Park, Cladirea O21,
parter si etaj 1
077190 Voluntari jud. Ilfov
Tel. +40 (0) 21 209 8888
Fax +40 (0) 21 232 2 275
office@vaillant.com.ro
www.vaillant.com.ro
RS, Srbija
– Serbia –
Vaillant d.o.o.
Radnička 59
11030 Beograd
Tel. 011 3540 050
Tel. 011 3540 250
Tel. 011 3540 466
Fax 011 2544 390
info@vaillant.rs
www.vaillant.rs
RU, Россия
– Russia –
ООО «Вайлант Груп Рус», Россия
143421 Московская область ‒ Красногорский район
26-й км автодороги «Балтия», бизнесцентр «Рига Ленд»
Строение 3, 3-й подъезд, 5-й этаж, помещение II
Тел. +7 495 788 4544
Факс +7 495 788 4565
Техническая поддержка для специалистов +7 495 921 4544 (круглосуточно)
info@vaillant.ru
www.vaillant.ru
вайлант.рф
SE, Sverige
– Sweden –
Vaillant Group Gaseres AB
Norra Ellenborgsgatan 4
S-23351 Svedala
Telefon 040 80330
Telefax 040 968690
info@vaillant.se
www.vaillant.se
SI, Slovenija
– Slovenia –
Vaillant d.o.o.
Dolenjska c. 242 b
1000 Ljubljana
Tel. 01 28093 40
Tel. 01 28093 42
Tel. 01 28093 46
Tehnični oddelek 01 28093 45
Fax 01 28093 44
info@vaillant.si
www.vaillant.si
SK, Slovaška
– Slovakia –
Vaillant Group Slovakia, s.r.o.
Pplk. Pl’ušt’a 45
Skalica
909 01
Tel +42134 6966 101
Fax +42134 6966 111
Zákaznícka linka +42134 6966 128
www.vaillant.sk
TR, Türkiye
– Turkey –
Vaillant Isı Sanayi ve Ticaret Ltd. Şti.
Atatürk Mahallesi Meriç Caddesi No: 1/4
34758 / Ataşehir ‒ İstanbul
Tel. 0216 558 8000
Fax 0216 462 3424
Müşteri Hizmetleri 0850 2222888
vaillant@vaillant.com.tr
www.vaillant.com.tr
UA, Україна
– Ukraine –
ДП «Вайллант Група Україна»
вул. Лаврська 16
01015 м. Київ
Teл. 044 339 9840
Факс. 044 339 9842
Гаряча лінія 0800 501 805
info@vaillant.ua
www.vaillant.ua
Publisher/manufacturer
Vaillant GmbH
Berghauser Str. 40 D-42859 Remscheid
Tel. +49 2191 18 0 Fax +49 2191 18 2810
info@vaillant.de
www.vaillant.de
Вайлант ГмбХ
Бергхаузер штр. 40 D-42859 Ремшайд
Тел +49 2191 18 0 Факс +49 2191 18 2810
info@vaillant.de
www.vaillant.de
© These instructions, or parts thereof, are protected by copyright and may be reproduced or distributed only with the manufacturer’s written consent. Subject to technical modifications.
References
- Wärmepumpen und andere Heizungen - Vaillant Österreich
- Serviceleistungen des Vaillant Werkskundienstes | Vaillant
- Grijanje, hlađenje, obnovljivi izvori energije | Vaillant
- Verwarming van Vaillant – Geniet van ultiem comfort - Vaillant
- Heizungen, Heizgeräte & Heizsysteme höchster Qualität | Vaillant
- Yarın İçin Bugünden Vaillant | Vaillant
- Home comfort | Vaillant
- Heizung? Entdecken Sie innovative Heizungen | Vaillant
- Velkommen til Vaillant Danmark | Vaillant
- Vaillant - Koska Vaillant on lämpöä tulevaisuudessa.
- Chaudières gaz ou fioul condensation avec Vaillant, un des leaders européens du chauffage
- Grijanje, hlađenje, obnovljivi izvori energije | Vaillant
- Vaillant
- Pioneering technology | Vaillant!
- Vaillant | Caldaie, Pompe di Calore e Climatizzatori
- Vaillant - Warmtepompen & andere duurzame oplossingen
- Våre varmesystemer gir komfort til hjemmet ditt | Vaillant
- Vaillant » Inteligentne systemy grzewcze: kotły, pompy ciepła, rekuperacja, fotowoltaika
- Kotlovi za grejanje, toplotne pumpe, električni kotao
- Vaillant - Värmepumpar och gaspannor | Vaillant Sverige
- Vaillant - za udobje vašega doma
- Vaillant. Комфорт мого дому
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