NetComm NF20MESH Cloud Mesh Gateway Instruction Manual

June 1, 2024
NetComm

NetComm NF20MESH Cloud Mesh Gateway

PRE-CONFIGURED?
If you received your gateway from your service provider and they have provided you with their instructions, refer to those to complete the setup. In some cases, the gateway has been pre-configured for you and is ready to use. Otherwise, you will need to complete the setup yourself.

GETTING STARTED

BEFORE YOU BEGIN
Ensure that you have the following information from your service provider:

  • How your Internet service will physically connect to your gateway
  • The Settings are specific to your type of service.

There are two ways to connect your gateway to the Internet service:

Ethernet WAN
This is the most common access type in Australia and New Zealand and covers fixed line technologies such as nbn™ FTTP, HFC, and FTTC as well as UFB Fixed Wireless and Sky Muster™ satellite services. This type of Internet service uses the red WAN port on the back of the gateway to connect to the dedicated connection box installed by your access network provider.

ADSL or VDSL
These access types are provided by nbn™ FTTB, FTTN or ADSL/VDSL over a traditional telephone line. This connection uses the grey DSL port on the back of the gateway.

SOURCE CODE – GNU General Public License

  • This product includes software code that is subject to the GNU General Public License (“GPL”) or GNU Lesser General Public License (“LGPL”). This code is subject to the copyrights of one or more authors and is distributed without any warranty. A copy of this software can be obtained by contacting NetComm.

ETHERNET WAN CONNECTIONS

NetComm-NF20MESH-Cloud-Mesh-Gateway-FIG-1

ADSL / VDSL CONNECTIONS

NetComm-NF20MESH-Cloud-Mesh-Gateway-FIG-2

  1. Turn on the CloudMesh Gateway. Wait a few minutes for it to start up.
  2. Type the network name and password on the Wi-Fi Security Card into your wireless device when connecting or scan the QR code.

CONNECTING WITH WI-FI

NetComm-NF20MESH-Cloud-Mesh-Gateway-FIG-4

CONFIGURING YOUR GATEWAY

To complete the setup, you will need the following information from your service provider:

  • Internet service type (ADSL/VDSL/Ethernet WAN)
  • Connection type (PPPoE/PPPoA/Dynamic IP/Static IP)
  • Other specifics depending on your connection type including 802.1P priority, VLAN Tag, WAN IP Address, Subnet Mask and DNS Servers
  • VoIP settings from your service provider if you intend to use a phone with your service.

When you have the necessary information, follow these steps:

  1. Push the power button on the side of the Wi-Fi 6 Gateway to turn it on. Wait a few minutes for it to complete starting up.
  2. Open a web browser and type 192.168.20.1 into the address bar, then press Enter.
  3. At the login screen, type admin into the Username field. In the Password field, type the unique password printed on the label on the bottom of the gateway, then click on the Login > button
  4. Follow the Basic Setup to complete the configuration.

WI-FI / WPS / LIGHTS TURNING ON & OFF

NetComm-NF20MESH-Cloud-Mesh-Gateway-FIG-5

TELEPHONE CONNECTION

NetComm-NF20MESH-Cloud-Mesh-Gateway-FIG-6

APP CLOUDMESH

DOWNLOAD THE CLOUDMESH APP
Finding the best place for your CloudMesh Satellite is easy using the CloudMesh App.

  • Satellite placement assistance
  • WiFi Analytics
  • WiFi Troubleshooting
  • Setup does not require the App

NetComm-NF20MESH-Cloud-Mesh-Gateway-FIG-15

  • Get it on the App Store or Google Play.

NetComm Wireless Limited is part of Casa Systems, Inc. Casa Systems, the future of NetComm

ANZ HEAD OFFICE SYDNEY

  • Casa Systems Inc. 18-20 Orion Road, Lane Cove NSW 2066, Sydney Australia | +61 2 9424 2070 ANZ HEAD OFFICE SYDNEY
  • www.netcomm.com

CORPORATE HEADQUARTERS ANDOVER

  • Casa Systems Inc.
  • 100 Old River Road,
  • Andover, MA 01810
  • USA | +1 978 688 6706
  • www.casa-systems.com

MPRT-00051-000 – NF20MESH – Rev 7

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