BEHA Smartheater 2.0 App User Manual

BEHA Smartheater 2.0 App

Product Information

The Beha Smartheater 2.0 app is a mobile application that allows users to control their heaters using their smartphones. The app has two program types, manual and program/schedule, and provides various settings for each program type. The app requires a wireless network (router) installed, and the smartphone to be connected to the same wireless network as the heaters. The app can be downloaded from app stores by searching for Beha Smartheater 2.0.

Product Usage Instructions

1. To control the heaters using the Beha Smartheater 2.0 app, follow these steps:
   • Download the app from the app store and create a user account following the instructions in the app.
   • Connect your smartphone to the same wireless network (router) as the heaters.
   • Switch the heater OFF and ON to check if it is in link-up modus. If the Wi-Fi symbol is pulsating, the heater is in link-up modus.
   • If the heater is not in link-up modus, repeat the same procedure again.
   • Remove the childproof cover to find the switch and thermostat.
   • Tap on “Connect heater” in the app and create a name for the heater.
   • Choose which room the heater is mounted in or create a new room.
   • Write in the router’s password and turn on the heater.
   • Tap on “Connect heater” to search for the heater, and the app will return to your place when the heater is connected.
2. The app has two program types:
   • Manual: This program uses the selected temperature all the time until it is changed.
   • Program/Schedule: This program allows users to set different temperatures for different times of the day.
3. The app provides various settings for each program type. To access the settings, follow these steps:
   • Tap on “Options/Menu” in the app.
   • For Program/Schedule, select “Settings in Program/Schedule”.
   • For Manual, select “Settings in Manual”.
4. To create a place or connect heaters to existing rooms, follow these steps:
   • Tap on the three dots in the upper right corner of the app.
   • Select “Place” at the top of the screen and choose to create a new place or connect heaters to an existing one.
   • Remember to create different names for the place, room, and heater.

CONTROL THE HEATERS WITH THE BEHA Smartheater 2.0 APP ON YOUR PHONE
Download the app where you usually download your apps. You can find it by searching for Beha Smartheater 2.0. To create a user account, follow the instructions in the app. When the heaters are connected to the app, all of the heater’s functions are controlled with it.

REQUIREMENTS FOR YOUR WIRELESS NETWORK
If the heaters are to be controlled with the app, you must have a wireless network (router) installed. When connecting for the first time, the smartphone, which will be used to control the heaters, must be connected to the wireless network where the heaters are located. When connecting, 2.4 GHz must be used (not 5 GHz). The heaters cannot be connected to 5GHz or higher. Download the app and create an account. Follow the instructions in the app.

HOW TO CHECK IF THE HEATERS ARE IN LINK‐UP MODUS
Switch the heater OFF and ON. If the Wi‐Fi symbol is pulsating the heater is in link‐up modus.

HOW TO PUT THE HEATERS IN LINK‐UP MODUS
If the wifi symbol is continuously lit, the heater must be reset back to link‐up modus. To do this, turn the thermostat wheel down to 50C, continuing turning the thermostat down to “rES” is blinking on the floor. Turn the thermostat wheel further down until the “rES” light is steady. The steady light will be on for 10 seconds, and during this period turn the switch off and on quickly. The wifi symbol will then start pulsating. Turn off the switch. When the heater is ready for connection to the app, turn on the switch. The heater will then be in link‐up modus for 3 minutes. If the wifi symbol does not pulsate, repeat the same procedure again.

Under the childproof cover you will find the switch and thermostat. Push down the cover for removing it.

THE FIRST PAGE IN THE APP

The first page you see in the app, when it is open, are all rooms established, on a place, with measured temperature on each room. If you want to create a place (e.g. cabin) tap on the three dots in upper right corner. If you tap on Connect heater, heaters can be connected to existing rooms, or new room can be made for the heater.

CONNECTING HEATERS TO THE APP

• Remember to create different names to place, room and heater.
• Select place at the top of the screen.
• Tap on Connect heater.
• Create a name for the heater.
• Choose which room the heater is mounted in. New rooms can be created beneath ROOM.
• Tap on Connect heater.
• Write in the route’s password.
• Turn on the heater.
• Tap on connect heater, the app now searches for the heater.

The app return to your place when the heater is connected.

HOW TO SET A PROGRAM FOR ROOM

There are two choices;

1. MANUAL
2. SCHEDULE

MANUAL
This program uses the temperature set, all the time until you change it.

SCHEDULE
Program different temperature for a day. A program created for one day can easily be copied to one or more days. You then adjust each day individually if you wish.

How to set time intervals?
If you set the time to e.g. 06:00 and the temperature to 18°C, the heater will hold this temperature until the next time that is set, e.g. 09:35. Starting at. From 09:35 to 16:00 the heater maintains 11.5°C and from 16:00 to 22:00 it stays at 14°C.

OPTIONS UNDER THE THREE DOTS
Beneath the three dots ’•••’ in the app on PLACES, MANUAL, PROGRAM and SCHEDULE gives aces to: ****

SETTINGS IN PLACE

• Delete place.
• Rename place.
• Add new place.
• Connect heater.
• Settings.
• Cancel.

SETTINGS

Options in settings:

• Change password.
• Terms of use.
• Privacy policy.
• Log out.

SETTINGS IN SCHEDULE

The three dots have options:

• Delete room.
• Rename room.
• Room heaters.
• Copy schedule.
• Connect heater.

SETTINGS IN MANUAL

The three dots have options:

• Delete room.
• Rename room.
• Room heaters.
• Connect heater.

SETTINGS FOR THE ROOM HEATERS

The three dots to the right of the heater name gives access to:

• Delete heater.
• Move to another room.
• Rename.
• Child protection.
• Turn OFF/ON.

HELPFUL HINTS

Below are some tips and advice if troubleshooting is necessary.

REQUIREMENTS FOR THE ROUTER

In order to ensure best possible signal, the router should be located in the central part of your living area. Wireless signal is getting weaker when the distance is long. Walls and other objects may influence on the signal. The alternative is to install a wifi extender. The password on the extender must be the same as for the router. To get this information, look in the router manual, contact the manufacturer or the network provider. If the router has dual band, it is necessary to split the signal in the phone settings to 2,4GHz during the link‐up of the heaters. If your router does not give you the possibility to split the signal frequency you may link up via an extender or contact your network provider for splitting up the bands.

LOCATION ON YOUR PHONE

When the app installed in your phone makes sure it has access to your location. Go to Settings / Apps / BEHA Smartheater 2.0. If you have an iOS phone it will be necessary to activate Location and Accurate Location.

APPS RUNNING IN THE BACKGROUND
If you have several apps open and running in the background on your phone, they need to be closed during the link‐up process.

NAME USED IN THE APP
Create three different names for PLACE – ROOM – HEATER. When you are asked to write the password, it is the password to the router you must use. When connecting the heater to the app the wifi symbol must pulsate on the floor.

ROUTER FIREWALL

If you don’t get contact with the heaters after connection to the app, it can be a firewall in your router. Contact your network provider for help.

THE APP DONT FIND THE HEATER
It may be due to a weak wifi signal where the heater is installed. A solution may be to take the heater off the wall bracket and move it temporarily closer to the router for link‐up.

VPN MUST BE TURNED OFF
The VPN on the phone must be turned off when you connect the heater.

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