GE APPLIANCES APWA14 Portable Room Air Conditioner Owner’s Manual
- June 8, 2024
- GE Appliances
Table of Contents
GE APPLIANCES APWA14 Portable Room Air Conditioner
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
IMPORTANT SAFETY INSTRUCTIONS
WARNING To reduce the risk of fire, electrical shock, injury to persons, or damage when using the air conditioner, follow basic precautions, including the following:
-
Read all of the instructions before using this appliance.
-
Plug into a grounded 3 prong outlet.
-
Do not remove ground prong.
-
Do not use an adapter.
-
Do not use an extension cord.
-
Do not operate the air conditioner if it has a damaged cord or plug, if it is not working properly, or if it has been damaged or dropped.
-
GE Appliances does not support any servicing of sealed system components (i.e. refrigerant containing parts) in the air conditioner. Service of all other components may ONLY be completed by a qualified technician.
-
Disconnect power before servicing.
-
Disconnect power before cleaning.
NOTE: Turning off power by pressing the Power button does NOT disconnect the appliance from the power supply. -
Do not install or use the air conditioner in any area where the atmosphere contains combustible gases or where the atmosphere is contaminated. Avoid any chemicals coming in contact with your air conditioner.
-
Do not store anything directly on top of the air conditioner.
-
Use two or more people to move and install air conditioner.
-
Never operate the air conditioner without the filters in place.
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Do not use the air conditioner near a bathtub, shower or wash basin or other wet area.
WARNING Risk of Fire or Explosion. This unit contains flammable
refrigerant.
Additional safety precautions must be followed.
- Do not use means to accelerate the defrosting process or to clean, other than those recommended by the manufacturer.
- The appliance shall be stored in a room without continuously operating ignition sources (for example: open flames, an operating gas appliance or an operating electric heater.
- Do not pierce or burn refrigerant tubing. Be aware that refrigerants may not contain an odor.
- Keep ventilation openings clear of obstruction.
- When handling, installing, and operating the appliance, care should be taken to avoid damage to the refrigerant tubing.
- Do not drill holes in the unit.
- Maintenance, cleaning, and service should only be performed by technicians properly trained and qualified in the use of flammable refrigerants.
- GE Appliances does not support any servicing of the air conditioner.
- Dispose of air conditioner in accordance with Federal and Local Regulations. Flammable refrigerants require special disposal procedures. Contact your local authorities for the environmentally safe disposal of your air conditioner.
WARNING How to Insert the Batteries in the Remote Control
- Remove the battery cover by sliding it according to the arrow direction.
- Insert new batteries making sure that the (+) and (-) of battery are installed correctly.
- Reattach the cover by sliding it back into position.
NOTES
- Use 2 “AAA” (1.5volt) alkaline batteries Do not use rechargeable batteries.
- Remove the batteries from the remote control if the system is not going to be for a long time.
- Do not mix old and new batteries. Do not mix alkaline standard ( Carbon-zinc) or rechargeable ( ni-cad-mh etc) batteries.
WARNING Caution for Ingestion. The battery may cause suffocation if swallowed by children.
Controls
Features and appearance will vary.
Lights next to the touch pads on the air conditioner control panel indicate
the selected settings.
A. Control Panel Display
Displays the Set Temperature in degrees Fahrenheit. The corresponding
indicator light will illuminate.
B. Power Button
Turns ON/OFF power to the air conditioner.
NOTE: Turning off power by pressing the Power button does NOT disconnect
the appliance from the power supply.
- Press the Power button. The Power indicator will illuminate.
C. Mode Button
Press the Mode button to toggle among the operating options. The corresponding
indicator will illuminate: Heat (on some models) – Heats the room to the set
temperature
- Cool – Cools the room to the set temperature
- DRY – Reduces the humidity in the room
- Fan – Circulates the air in the room without cooling
D. Timer / Temperature Set Controls
Adjusts the Temperature or Hours in Time Delay. To Set the Temperature:
The temperature can be set between 64ºF and 86ºF (18ºC and 30º C) when the air
conditioner is in Cool mode.
- Press the Mode button until the Cool mode is selected.
- Press the Up Arrow or Down Arrow buttons to select the Temperature.
NOTE: The temperature cannot be set when the air conditioner is in either Fan or DRY mode.
E. Fan Speed Button
The fan speed can be adjusted from Low, Medium, to High speed when the air
conditioner is in operation.
NOTE: The fan speed cannot be adjusted when the unit is in DRY mode.
- Press the Fan Speed button to toggle among the three speeds. The corresponding fan speed indicator will illuminate.
- Continuous Fan Mode
To activate continuous fan mode, press and hold Fan Speed button for 3 seconds and release. “CF” will show on display for continuous fan mode. When set temperature is achieved, indoor fan will continue to run.
F. Timer Button
Program a time from (1-hour to 24-hours) for the air conditioner to turn Off
or On. When a Time Delay is programmed, the Timer indicator light will
illuminate.
While the air conditioner is operating:
- Press the Timer button.
- Press the Up/Down arrow buttons to select the number of hours you want the air conditioner to continue to operate before turning Off.
NOTE: Wait approximately 5 seconds for the Turn-Off time to be saved.
While the air conditioner is off:
- Press the Timer button.
- Press the Up/Down arrow buttons to select the number of hours you want the air conditioner to remain off before turning On.
NOTE: Wait approximately 5 seconds for the Turn-On time to be saved. To cancel the timer:
- Press the Timer button once, the hours remaining will flash, press the timer button again and the timer will be canceled.
G. WiFi Connect Pad (on some Models)
- Press and hold the timer button for 3 seconds to connect the app or disconnect the app.
- Connect your air conditioner to WiFi router. Refer to the “WiFi Set up” section for more information.
Set Temperature will be shown when unit is in operation.
Cool Mode
Use the COOL mode for cooling.
To set the COOL mode:
- Press the MODE pad until the COOL indicator light is lit.
- Press the FAN pad to set HIGH MEDIUM or LOW fan Speed.
- Press + or – to set the desired temperature between 64°F and 86°F in 1°F increments.
After settings have been made, the display will not change back to show the
room temperature. The temperature control is used to maintain the room
temperature. The compressor will cycle on and off to keep the room at the set
level of comfort. Set the temperature control at a lower number and the indoor
air will become cooler. Set the temperature control at a higher number and the
indoor air will become warmer.
NOTE: if the air conditioner is off and is then turned on while set to
COOL, it will take approximately 3 minutes for the compressor to start and
cooling to begin.
DRY Mode—Dehumidification
Use the DRY mode to provide dehumidification only.
The fan will run at a fixed speed at this setting, so a fan speed cannot be
set. Keep windows and doors closed for the best dehumidifying effects.
To set the DRY mode:
- Press the MODE pad until the DRY indicator light is lit.
In the DRY mode, a set temperature will not be displayed. After DRY mode has been set, the display will change back to show the room temperature.
NOTE: If you switch from a DRY setting to OFF or to a
fan setting, wait at least 3 minutes before switching back to a DRY setting.
If using the unit in the DRY mode as a dehumidifier for an extended time.
- Unplug the power cord.
- Connect a ½” Outer diameter flexible drain hose to the drain port and drain to floor drain.
- Reconnect the power cord and press the MODE pad until the DRY indicator light is lit.
FAN Mode
Use the FAN mode to provide air circulation and filtering without cooling.
To set the FAN mode:
- Press the FAN pad until the desired indicator light for high, medium, or low fan speed is lit.
Since fan only settings do not provide cooling , a set temperature will not be
displayed. After FAN speed has been set, the display will change back to show
the room temperature.
The exhaust hose and window kit do not need to be installed when operating in
fan mode.”
HEAT Mode
Use the Heat mode at Low, Med, High or Auto Fan Speed for heating. Use the Temperature Increase(+) / Decrease (-) pads to set the desired temperature between 64°F and 86°F in 1 °F increments.
An electronic thermostat is used to maintain the room temperature. The heater will cycle on and off to keep the room at the set level of comfort.
Power Outage Recovery Feature
In the case of a power outage or interruption, the unit will automatically re- start in the settings last used after the power is restored.
NOTE: If the TIMER was set before the power outage, it will need to be reset after power is restored.
Features and appearance may vary.
Icons on the remote control indicate the selected settings
REMOTE CONTROL
- Insert the two batteries (provided).
- Aim the remote control at the signal receiver on the control panel to operate the air conditioner.
A. Power
Turns ON/OFF power to the air conditioner.
NOTE: Turning off power by pressing the Power button does NOT disconnect
the appliance from the power supply.
- Press the Power button. The Power indicator will illuminate.
B. Mode
Press the Mode button to toggle among the operating options. The
corresponding indicator will illuminate: Heat (on some models) – Heats the
room to the set temperature
Cool – Cools the room to the set temperature
DRY – Reduces the humidity in the room
Fan – Circulates the air in the room without cooling
C. Temperature
Adjusts the Temperature or Hours in Time Delay.
To Set the Temperature:
The temperature can be set between 64QF and 86QF (18QC and 30QC) when the air
conditioner is in Cool mode.
- Press the Mode button until the Cool mode is selected.
- Press the Up Arrow or Down Arrow buttons to select the Temperature.
NOTE: The temperature cannot be set when the air conditioner is in either Fan or DRY mode.
D. Fan Speed
The fan speed can be adjusted from Low, Medium, to High speed when the air
conditioner is in operation.
NOTE: The fan speed cannot be adjusted when the unit is in DRY mode.
- Press the Fan Speed button to toggle among the three speeds. The corresponding fan speed indicator will illuminate.
E. Timer
Program a time from (1-hour to 24-hours) for the air conditioner to turn Off
or On. When a Time Delay is programmed, the Timer indicator light will
illuminate.
F. Swing Button
The louvers on your portable air conditioner will open automatically (do not
pry them open or push them shut).
Use the Swing Button on your remote to adjust the louvers in the position you
would like them to be in, or to operate in Swing mode the louvers will
continue to move up and down.
Care and Cleaning
CLEANING
WARNING
Electrical Shock Hazard
Disconnect power before cleaning.
Failure to do so can result in death or electrical shock.
-
Unplug or disconnect power.
-
Use only a soft cloth dampened with water to clean the cabinet.
NOTE:
•Do not use a liquid or spray cleaner to clean the air conditioner.
•DO NOT use chemicals, abrasives, ammonia, chlorine bleach, concentrated detergents, solvents or scouring pads. Some of these chemicals/items may damage and/or discolor your air conditioner. -
Dry thoroughly with a soft cloth.
-
Plug in or reconnect power.
Air Filter
The air filters should be cleaned at least every two weeks for your unit to operate at optimum efficiency.
ACAUTION DO NOT operate the air conditioner without a filter because dirt and lint will clog it and reduce performance.
To remove:
-
Unplug or disconnect power.
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Pull to remove upper filter panel.
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Wash or vacuum the dust from the air filters.
NOTE: If washed, gently shake the filter to remove the excess water and dust particles trapped in the filter. -
Reinstall the filters.
-
Plug in or reconnect power.
Internal Water Tank
The Water Full indicator (“FL” on the control panel display) illuminates when
the internal water tank has filled with condensed water
To Empty the Internal Water Tank:
- Unplug or disconnect power.
- Place a shallow 1 quart or larger pan (not included) below the lower drain located on the back (near the bottom) of the air conditioner.
- Remove the cap and the rubber plug and drain the water tank.
- Re-insert the drain plug and screw the cap snugly into place.
- Plug in or reconnect power.
Storage
If the unit is not being used for a long period of time:
To Empty the Internal Water Tank:
- Unplug or disconnect power.
- Drain the water from the water tank. (See “Internal Water Tank section” above.)
- Use the original packaging to repack the unit to avoid a buildup of dust or dirt.
- Store the air conditioner in a cool, dry location.
How to Insert the Batteries in the Remote Control
- Remove the battery cover by sliding it according to the arrow direction.
- Insert new batteries, making sure that the(+) and (-) of battery are installed correctly.
- Reattach the cover by sliding it back into position.
NOTES:
- Use 2 “AAA” (1.5 volt) alkaline batteries. Do not use rechargeable batteries.
- Remove the batteries from the remote control if the system is not going to be used for a long time.
- Do not mix old and new batteries. Do not mix alkaline, standard (carbon-zinc) or rechargeable (ni-cad, ni-mh,etc) batteries.
Installation Instructions
Questions? Call GE Appliances at BOO.GE.CARES (800.432.2737) or visit our
Website at: GEAppliances.com.
In Canada, call 1.800.561.3344 or visit our Website at: www.GEAppliances.ca
BEFORE YOU BEGIN
Read these instructions completely and carefully.
- IMPORT ANT – Save these instructions for local inspector’s use.
- IMPORT ANT – Observe all governing codes and ordinances.
- Note to Installer – Be sure to leave these instructions with the Consumer.
- Note to Consumer – Keep these instructions for future reference.
- Skill level – Installation of this appliance requires basic mechanical skills.
- Completion time – Approximately 1 hour
- We recommend that two people install this product.
- Proper installation is the responsibility of the installer.
- Product failure due to improper installation is not covered under the Warranty.
- You MUST use all supplied parts and use proper installation procedures as described in these instructions when installing this air conditioner.
ELECTRICAL REQUIREMENTS
Some models require a 115/120-volt AC, 60-Hz grounded outlet protected with a 15-amp time-delay fuse or circuit breaker
The 3-prong grounding plug minimizes the possibility of electric shock hazard. If the wall outlet you plan to use is only a 2-prong outlet, it is your responsibility to have it replaced with a properly grounded 3-prong wall outlet.
CAUTION
Do not, under any circumstances, cut or remove the third (ground) prong from
the power cord.
Do not change the plug on the power cord of this air conditioner.
Aluminum house wiring may present special problems-consult a qualified
electrician.
Power cord includes a current interrupter device. A test and reset button is
provided on the plug case.
The device should be tested on a periodic basis by first pressing the TEST
button and then the RESET button while plugged into the outlet. If the TEST
button does not trip or if the RESET button will not stay engaged, discontinue
use of the air conditioner and contact a qualified service technician.
Location Requirements
- Place the air conditioner on a flat, level surface. For optimal performance place portable 20″ from exterior wall. For all other sides a minimum distance of 30″ should be maintained.
- Keep the air conditioner free of any obstructions such as drapes, curtains, blinds, etc.
- The exhaust hose should be free of any obstructions
- Do not place the air conditioner on an unstable or raised surface because it could fall and cause damage or injury.
- Do not place the air conditioner in direct sunlight or near a heat source such as baseboard heaters, stoves, etc.
- The window panel can be installed in a window with a minimum 20″ (55.88 cm) to a maximum 46″ (121 .92 cm) opening.
PARTS INCLUDED
(Appearance may vary)
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Control Panel
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Louver
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Exhaust Hose Assembly
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Casters
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Handle (2)
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Grill
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Power Cord
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Filter
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Air Outlet
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Hook for Power Cord (2)
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Water Outlet
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Window sealing plate assembly
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Small Screw
UNPACK AIR CONDITIONER
WARNING
Excessive Weight Hazard
Use two or more people to move and install air conditioner.
Failure to do so can result in back or other injury.
Remove packaging materials. Save the carton and the foam packaging for storing
the air conditioner when not in use.
NOTE: There are NO packing materials inside the air conditioner to remove-Do
Not open the cabinet.
- Properly dispose of/recycle all packing material.
- Handle the air conditioner gently.
- Keep the air conditioner upright and level. Do not set the air conditioner on its side, front, back or upside down
Install Exhaust Hose Assembly to Back of Unit
Install the exhaust hose assembly by twisting the round adapter
counterclockwise into the exhaust port on the back of the Air Conditioner.
INSTALL WINDOW PANELS
A. Measure the window opening. For a 20″ opening, use just the middle
panel of the Window Kit with the opening for the Exhaust Hose Adapter. For
openings from 20″ to 33″, insert one side panel to the middle panel, for
openings from 33″ to 46″, insert both side panels.
B. Place the Window Kit into the window opening (the Cam Locks should be
towards you) and slide the side panels (if being used) outward to fill the
opening. Lock the panels in place with the Cam Locks. Slide the window shut
against the Window Kit.
Connect Exhaust Hose to the Window Panel
Place the Air Conditioner close to the window ensuring there is at least 20″ of clearance from the wall and any other obstructions. Extend the hose so that it reaches the Window Kit. Insert the Exhaust Hose Adapter into the opening in the Window Kit and slide it into the locking position. Ensure that the hose runs straight to the window with no excess extension. Use the small screw to attach the exhaust hose assembly to the window sealing plate assembly. Important: The Air Conditioner must be vented to the outside. Do not use a longer hose or extend the hose included with the Air Conditioner or the unit will not cool properly and will overheat.
COMPLETE INSTALLATION
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove the ground prong from the power cord plug.
Do not use an adapter.
Do not use an extension cord .
Failure to do so can result in death, fire or electrical shock.
A. Plug the power cord into a grounded 3 prong outlet.
B. Press the Reset button on the plug to ensure the safety plug is
providing power to the Air Conditioner.
C. When removing the Air Conditioner, be sure to remove the Window Kit.
Troubleshooting Tips
Problem
| Possible Causes| Solution
---|---|---
Unit does not start or operate| Power supply cord is not plugged into an
outlet.| Plug the power cord into a grounded 3 prong outlet.
Power supply cord has tripped.| Press and release the RESET button on the
power supply cord.
The Power button has not been pressed.| Press the Power button on the Control
Panel or Remote Control to turn ON the air conditioner.
There is no power to the electrical outlet.| Plug a working lamp into the
outlet to check for power .
A household fuse has blown or a circuit breaker has tripped.| Replace the fuse
or reset the circuit breaker.
The control was programmed for a Time Delay.| Cancel the Time Delay. See
“Control Panel.”
The batteries in the remote control are dead .| Replace the batteries .
The internal water tank is full.
NOTE: The air conditioner automatically turns off, and the Water Full indicator illuminates to alert you of this condition.
| Empty the water tank. See “Air Conditioner Care.”
Remote control is not working| Batteries are dead.| Replace the batteries .
Batteries are installed incorrectly.| Make sure the batteries are inserted in
the correct position.
Air conditioner is working but the room is not cooling.| The room temperature
is hot.
NOTE: On extremely hot and humid days, the air conditioner will take longer to cool the room .
| Allow time for the room to cool when you first turn on the unit.
Make sure the air conditioner has an adequate BTU rating for the size of the room being cooled.
The control is set incorrectly to Fan or DRY mode.| Set the Mode to Cool and
the Fan Speed to High.
Airflow is restricted .| Remove any obstacles to the airflow and redirect
airflow for uniform cooling.
Temperature set too high.| Lower the set temperature.
Air filters are dirty or restricted.| Clean the air fil ter. See “Air
Conditioner Care.”
Air conditioner installed incorrectly| Check the exhaust hose and window panel
for proper installation.
Doors and windows are open.| Close the doors and windows to the room being
cooled to prevent cooled air from escaping.
Error Codes
Error Codes | Meaning |
---|---|
E1 | Abnormal sense of coil pipe sensor |
E2 | Abnormal sense of room temperature sensor |
E4 | Anti-frozen protection |
FL | Full water |
WiFi Setup (on some models)
GE Appliances WiFi Connect (for customers in the United States)
GE Appliances U+ Connect Enabled* If your Air Conditioner (AC) has a Connected
Appliance Information label located on the outside as shown below, your AC is
GE Appliances U+ Connect Enabled. A WiFi communication card is built into the
product allowing it to communicate with your smart phone for remote
monitoring, control and notifications. Please visit GEAppliances.com/ connect
to learn more about connected appliance features, and to learn what connected
appliance apps will work with your smart phone. For assistance, call
1-800-220-6899.
How it Works
Download the GE Appliances app
Use the app to connect your room air conditioner to WiFi
Once connected, use the app to turn down your air conditioner as you leave work.
Getting Started
To connect your room air conditioner, you’ll need the GE
Appliances app. The app will walk you through the connection process. Download
the app from iTunes or Google Play
All connected appliance data is held in strict accordance with GE Appliances
Connected Data Privacy Policy. Visit geappliances.com/privacy/privacy policy_
connected to view this policy.
Questions about U+ Connect
Get answers you need about setting up WiFi appliances and connecting to your
home network in our support articles.
Visit products.geappliances.com/appliance/gea-supportsearch- content to view wife connect room air conditioner support articles.
REGULATORY INFORMATION
FCC/IC Compliance Statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference.
- This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates
uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/television technician for help.
Labelling: Changes or modifications to this unit not expressly approved
by the manufacturer could void the user’s authority to operate the equipment.
*Select Models Only
This product has WiFi capability and requires Internet connectivity and a
wireless router to enable interconnection with an Energy Management System,
and/or with other external devices, systems or applications.
Use of the Works with Apple HomeKit™ logo means that an electronic accessory
has been designed to connect specifically to iPod touch®, iPhone®, or iPad®,
respectively, and has been certified by the developer to meet Apple®
performance standards. Apple is not responsible for the operation of this
device or its compliance with safety and regulatory standards.
Limited Warranty
For The Period Of: | Will Replace: |
---|---|
One Year From the date of the original purchase | **Replacement, repair, or |
refund** of the original retail price for any product which fails due to a defect in materials or workmanship. If the unit is exchanged, the replacement unit is warranted for the remainder of your product’s original one-year warranty period. GE Appliances will, at its sole discretion, replace the product with a product of the same or comparable functionality and quality or refund the original retail price.
In Order to Make a Warranty Claim During the First 90 Days from the Date
of Original Purchase:
- Properly pack your unit. We recommend using the original carton and packing materials.
- Return the product to the retail location where it was purchased.
- Include in the package a copy of the sales receipt or other evidence of date of original purchase. Also print your name and address and a description of the defect.
In Order to Make a Warranty Claim During the Remainder of the One-Year
Warranty:
-
Locate your original sales receipt and make a note of your model and serial number.
-
Call 800.GE.CARES (800.432.2737) or visit GEAppliances.com/service (in the United States) to initiate the product replacement process.
-
You will be asked to provide your name, address, date of purchase, model and serial number.
-
GE Appliances will arrange for a carton to be sent to
your home to recover the product. -
Please return all requested materials (postage pre-paid) in the carton provided. Please include a description of the defect.
-
You should receive your replacement product or refund within 7 to 10 business days after your package is received.
What Will Not Cover:
- Customer instruction. This owner’s manual provides information regarding operating instructions and user controls.
- Improper installation. If you have an installation problem, or if the air conditioner is of improper capacity, contact your dealer or installer. You are responsible for providing adequate electrical connecting facilities.
- Failure of the product resulting from modifications to the product or due to unreasonable use including failure to provide reasonable and necessary maintenance.
- Replacement of house fuses or resetting of circuit breakers.
- Failure due to corrosion on models not corrosion protected.
- Damage to the product caused by improper power supply voltage, accident, fire, floods or acts of God.
- Incidental or consequential damage caused by possible defects with this air conditioner.
- Damage caused after delivery.
EXCLUSION OF IMPLIED WARRANTIES – Your sole and exclusive remedy is
product repair as provided in this
Limited Warranty. Any implied warranties, including the implied warranties of
merchantability or fitness for a particular purpose, are limited to one year
or the shortest period allowed by law.
For US Customers: This limited warranty is extended to the original
purchaser and any succeeding owner for products purchased for home use within
the USA. If the product is located in an area where service by a GE Appliances
Authorized Servicer is not available, you may be responsible for a trip charge
or you may be required to bring the product to an Authorized GE Appliances
Service location for service. In Alaska, the limited warranty excludes the
cost of shipping or service calls to your home. Some states do not allow the
exclusion or limitation of incidental or consequential damages. This limited
warranty gives you specific legal rights, and you may also have other rights
which vary from state to state. To know what your legal rights are, consult
your local or state consumer affairs office or your state’s Attorney General.
Warrantor US:
GE Appliances, a Haier company
Louisville, KY 40225
Consumer Support
GE Appliances Website
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day of the year! You can also shop for more great GE Appliances products and take advantage of all our on-line support services designed for your convenience. In the US: GEAppliances.com
Register Your Appliance
Register your new appliance on-line at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card included in the packing material. In the US: GEAppliances.comregister
Schedule Service
Expert GE Appliances repair service is only one step away from your door. Get on-line and schedule your service at your convenience any day of the year. In the US: GEAppliances.com/service or call 800.432.2737 during normal business hours.
Extended Warranties
Purchase a GE Appliances extended warranty and learn about special discounts that are available while your warranty is still in effect. You can purchase it on-line anytime. GE Appliances Services will still be there after your warranty expires. Inthe US: GEAppliances.com/extended- warranty or call 800.626.2224 during normal business hours.
Remote Connectivity
For assistance with wireless network connectivity (for models with remote enable) ,visit our website at GEAppliances.com/connect or call 800.220.6899 in the US.
Parts and Accessories
Individuals qualified to service their own appliances can have parts or
accessories sent directly to their homes (VISA, MasterCard and Discover cards
are accepted). Order on-line today 24 hours every day.
In the US: GEApplianceparts.com or by phone at
877.959.8688 during normal business hours.
Instructions contained in this manual cover procedures to be performed by
any user. Other servicing generally should be referred to qualified service
personnel. Caution must be exercised, since improper servicing may cause
unsafe operation.
Contact Us
If you are not satisfied with the service you receive from GE Appliances,
contact us on our Website with all the details including your phone number, or
write to:
In the US: General Manager, Customer Relations I GE Appliances, Appliance Park
I Louisville, KY 40225
GEAppliances.com/contact
References
- Appliance Parts, Accessories & Water Filters | GE Appliances
- GE Appliances Canada | Homepage
- Connect Your Smart Appliances
- Contact Us or Get Help with Questions | GE Appliances
- Bodewell Care Protection Plans
- Contact Us or Get Help with Questions | GE Appliances
- Appliance Repair Service and Support | GE Appliances
- Bodewell Care Protection Plans
- GEAppliances.com/register
- Appliance Repair Service and Support | GE Appliances
- Prodsupport.mabe.ca/crm/Products/ProductRegistration.aspx
- Kitchen, Home and Laundry Appliances | GE Appliances
- GE Appliances Canada | Homepage
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